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"todo estuvo muy bien el personal amable y resuelven rápido no se que paso con mi reservación que no les aparecía en sistema y el chico de la recepción resolvió rápido sin tanto problema, muy amable el personal,nos dieron dugerencias para salir "

"Good place, comfortable and good staff attention. "

"This was a great overnight stay in Poza Rica. It had excellent off street parking, the rooms were clean, it was pet friendly, and they had a restaurant attached to the hotel which had excellent food and an amazing breakfast. "

"Excelente hotel "

"The staff is amazing and very friendly. "

"Many stores, pharmacies and restaurants nearby. "

"Cleanliness! Pretty affordable , very kind staff. Convenient ubication , close to downtown by walking but not to close to keep it quiet. I gladly would be back again."

"Excelente!!"

"Good Place to stay."

"Rooms were ok but the staff was very courteous "

"Very beautiful hotel, a bit old but everything you need is there"

"I am unable to explain how my stay was because we had a reservation, and the people in charge of the hospitality did not have the decency to let us know that it was already rented for other people. Since the beginning, this was a problem because I was unable to find the location anyways on the GPS, and this ended up being one of the worst outcomes during my usage of Hotel.com. They should review what is available and unavailable so that this does not happen again to other future possible...