Title: Novotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=15362115&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Thoughtful amenities like laundry services make travelers feel at home. The 24-hour health club energizes, and the bar is perfect to unwind. ## Photo gallery for Novotel ![Restaurant - Novotel (Poza Rica)](https://images.trvl-media.com/lodging/16000000/15370000/15362200/15362115/fbb258c0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Novotel (Poza Rica)](https://images.trvl-media.com/lodging/16000000/15370000/15362200/15362115/60b23414.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Novotel (Poza Rica)](https://images.trvl-media.com/lodging/16000000/15370000/15362200/15362115/f14c9761.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free self parking, free valet parking - Novotel (Poza Rica)](https://images.trvl-media.com/lodging/16000000/15370000/15362200/15362115/281a286e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Single Room - Novotel (Poza Rica)](https://images.trvl-media.com/lodging/16000000/15370000/15362200/15362115/3de0e8f8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel offers a welcoming retreat with practical comforts like a daily manager's reception and an onsite coffee shop. Guests enjoy free in-room WiFi and dry cleaning services. The attentive staff consistently earns positive feedback from visitors. ## Reviews 8.6 Excellent ## Popular amenities - Pet friendly - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 14 - Jan. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=15362115&PinnedHotelID=15362115&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=15362115&PinnedHotelID=15362115&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 15 - Jan. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=15362115&PinnedHotelID=15362115&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=15362115&PinnedHotelID=15362115&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=15362115&PinnedHotelID=15362115&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=15362115&PinnedHotelID=15362115&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=15362115&PinnedHotelID=15362115&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=15362115&PinnedHotelID=15362115&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Classic Double Room ![Hypo-allergenic bedding, down comforters, desk, laptop workspace](https://images.trvl-media.com/lodging/16000000/15370000/15362200/15362115/9f2221c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Ceiling fan Down duvet Rainfall showerhead Free bottled water - Sleeps 6 - 2 Double Beds ### View all photos for Double Room Standard ![Hypo-allergenic bedding, down comforters, desk, laptop workspace](https://images.trvl-media.com/lodging/16000000/15370000/15362200/15362115/a2c16e44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPoza-Rica-Hotels-Novotel.h15362115.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPoza-Rica-Hotels-Novotel.h15362115.Hotel-Information) ## About the area Poza Rica is home to Novotel. Park of the Americas and Cristo Redentor are local landmarks, and if an activity is on the agenda, check out Tajin Golf Club. [Visit our Poza Rica travel guide](https://www.expedia.ca/Poza-Rica.dx2737) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.53302%2C-97.46017&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=81WKL5Fk7kuSN_fEf1-FPYQ0XW8=) BLVD. ADOLFO RUIZ CORTINEZ No. 713, COL. 27 DE SEPTIEMBRE, Poza Rica, VER, 93320 ### What's nearby - University Veracruzana Poza Rica \- 3 min walk \- 0.3 km - Hospital Regional Pemex \- 5 min walk \- 0.5 km - Park of the Americas \- 10 min walk \- 0.9 km - 18 de Marzo Square \- 14 min walk \- 1.2 km - El Tajin \- 53 min drive \- 20.9 km ### Getting around - Poza Rica, Veracruz (PAZ-El Tajin National) - 21 min drive ### Restaurants - ‪Restaurante Santander - ‬4 min walk - ‪Tres de Azucar Snack & Drinks - ‬4 min walk - ‪Cafetería USBI - ‬6 min walk - ‪Café Selecto - ‬5 min walk - ‪El Carbonero - ‬2 min walk ## About this property ### Novotel Property highlights You can look forward to a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services at Novotel. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self parking and valet parking - 3 meeting rooms, luggage storage, and a front-desk safe - A porter/bellhop, free newspapers, and a water dispenser Room features All 72 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Hypo-allergenic bedding and down comforters - Bathrooms with rainfall showers and shampoo - 32-inch flat-screen TVs with cable channels - Ceiling fans, daily housekeeping, and desks ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/27000000/26900000/26890800/26890743/f0cd7f61.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paris FC Express Poza Rica - Pool - Breakfast included - Free airport shuttle - Pet friendly 9.0 Wonderful 197 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=26890743&PinnedHotelID=26890743&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/102000000/101920000/101919400/101919318/4b5a3aac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Rafael Poza Rica Poza Rica - Pool - Kids pool - Parking included - Free WiFi 7.8 Good 39 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=101919318&PinnedHotelID=101919318&HadPinnedHotel=true®ionId=-1&adults=2) ![Economy Quadruple Room](https://images.trvl-media.com/lodging/48000000/47060000/47052500/47052414/728a29e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Hotel Totonacapan, Papantla Papantla de Olarte - 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Pet friendly - Parking included - Free WiFi - Air conditioning 7.2 Good 50 reviews CA $41 CA $49 total includes taxes & fees Feb 14 - Feb 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=107224561&PinnedHotelID=107224561&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking available only on request - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available - Onsite parking options include a garage ### Food and drink - A bar/lounge - A coffee shop/cafe - Free daily manager's reception ### Restaurants on site - RESTAURANTE LOS NARANJOS ### Things to do - 24-hour health club - TV in common areas ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - 3 meeting rooms - Business center ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Hypo-allergenic bedding ### Bathroom - Hair dryer (on request) - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Free bottled water - Restaurant dining guides - Room service ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board on request - Laptop workspace - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; Check-in end time: 6:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 1:00 PM Contactless check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 300 per pet, per night, plus a deposit of MXN 200 per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Pet deposit: MXN 200 per night - Pet fee: MXN 300 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms Alcohol is not served at this property ### Property is also known as Novotel Hotel Poza Rica Novotel Poza Rica ## Frequently asked questions ### Is Novotel pet-friendly? ### How much does it cost to stay at Novotel? ### How much is parking? ### What time is check-in at Novotel? ### What time is check-out at Novotel? ### Where is Novotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.0 Amenities ### 8.6 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 23 8 - Good 27 6 - Okay 4 4 - Poor 3 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Lucina Feb 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cleanliness! Pretty affordable , very kind staff. Convenient ubication , close to downtown by walking but not to close to keep it quiet. I gladly would be back again. ##### Lucina Stayed 1 night in Feb 2024 ### 10/10 Excellent #### María Trinidad Jan 13, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities FACIL Y ACCESIBLE DE LLEGAR ##### María Trinidad Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Esteban Sep 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Facil acceso, en una avenida grande. Tiene un estacionamiento amplio ##### Esteban Stayed 1 night in Sep 2025 ### 10/10 Excellent #### ANGEL Jul 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal muy amable y atento ##### ANGEL Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Diana A May 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente servicio, todo su persona fue muy amable, excelente lugar y sus desayunos muy ricos. ##### Diana A Stayed 2 nights in May 2025 ### 8/10 Good #### Pablo Erasmo Apr 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Llegué me instale y salí, regresando a las 1.00 am y ya no tenía cupo el estacionamiento, tuve que rogarles para que me acomodara en un espacio pequeño con la advertencia que podrían hablarme a cualquier hora si no podía salir otro vehículo Querían que lo dejara en la calle, eso no me gustó, ya que yo contraté buscando un lugar con estacionamiento Eso no me gustó ##### Pablo Erasmo Stayed 1 night in Apr 2025 ### 8/10 Good #### Juan Mar 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Buen lugar cerca de donde tenia que ir, ##### Juan Stayed 1 night in Mar 2025 ### 8/10 Good #### ROSA ISELA GOMEZ Mar 25, 2025 Liked: Cleanliness, staff & service, amenities Todo excelente el único detalle es que el clima de la habitación como es de ventana hace mucho ruido Por otro lado el restaurante y la limpieza muy bien ##### ROSA ISELA GOMEZ Stayed 2 nights in Mar 2025 ### 8/10 Good #### AHUIZOLT Feb 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena atención del personal, cómodo y limpio! ##### AHUIZOLT Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Mayari Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy cómodo,limpio, buen trato y estacionamiento. ##### Mayari Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Antonio Nov 18, 2024 Disliked: Cleanliness #### Mala Tenía cucarachas con eso se dice todo ##### Antonio Stayed 2 nights in Nov 2024 ### 8/10 Good #### Alfonso Aug 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ME PARECIO BUEN LUGAR, TENIA RESTAURANTE POR LO QUE NO HABIA QUE IR FUERA. ##### Alfonso Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Christian Jun 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien ##### Christian Stayed 1 night in Jun 2024 ### 8/10 Good #### LART Claudia Apr 8, 2024 Liked: Amenities Disliked: Cleanliness, property conditions & facilities Había cucarachas pequeñas en mi habitación y una cama individual que al estar sin ropa de cama se notaba el colchón muy viejo y sucio ##### LART Claudia Stayed 3 nights in Mar 2024 ### 4/10 Poor #### Hilario Apr 1, 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Al llegar habiamos indicado que llevabamos mascota, nos registramos y cuando regresamos ese dia de la playa por la tarde se nos indico debiamos hacer un pago extra por la mascota, cosa que no se nos indico antes. Tanto en la app como el hotel deberian estar o indicar que se maneja ese ripo de cobro adicional para que no fuera sorpresa ckmo no la llevamos nosotros. La puerta del baño se atoraba, y la de la ducha estaba desoldada y no cerraba, ##### Hilario Stayed 2 nights in Mar 2024 ### 8/10 Good #### FERNANDO Jan 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities esta muy accecible ##### FERNANDO Stayed 2 nights in Dec 2023 ### 8/10 Good #### Jesus Dec 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mejoren con las reservaciones Cuando llegue no tenían mi reservación el muchacho le dio solución solo fue una poca más tardado , lo q no me gustó fue que habían militares en el hotel y es incómodo por el echo q no pudimos abrir las cortinas de la habitación por qué estaban hasta en la azotea y ocupaban la mitad del estacionamiento y tube que dejar mi carro en la calle ##### Jesus Stayed 2 nights in Dec 2023 ### 8/10 Good #### Rulo Jun 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Es muy cómoda y espaciosa las habitaciones solo que demora en enfriar los climas. ##### Rulo Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Edgar Mar 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Es céntrico, instalaciones cuidadas, atención muy amable y esmerada, muy pulcra y amplios ##### Edgar Stayed 1 night in Mar 2023 ### 8/10 Good #### Guillermo Jan 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estancia agradable y funcional. Balance en calidad precio, ayuda el contar con restaurante, ubicación céntrica, habitaciones sencillas pero funcionales, limpio, sobre boulevard principal un poco de ruido, wifi básico, Tv no smart cable. ##### Guillermo Stayed 3 nights in Jan 2023 ### 10/10 Excellent #### Michael Jan 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Las necesidades necesarias para estar comodo,excelente servicio y amabilidad. En la habitación que me tocó aveces se iba la señal del internet y la pantalla de la habitación no es la mejor pero en general es un lugar recomendable para estar comodo y si tuviera que regresar a poza rica seguramente me quedaría de nuevo. ##### Michael ### 6/10 Okay #### mariann Jan 2, 2023 Liked: Cleanliness, amenities No me gustó, yo fue en diciembre hacía frío y las camas solo tienen la sabana y la colcha súper delgada y vieja, lugar súper pequeño. :( ##### mariann ### 8/10 Good #### Antonio Sep 7, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendable Bastante centrico ybuena comodidad ##### Antonio Stayed 1 night in Sep 2022 ### 6/10 Okay #### Juan Carlos Veru Aug 2, 2022 A pesar de que éramos 4 personas, se reservó para 4 personas, solo había 2 toallas, se pidieron otras 2, pero solo llevaron una. Las sábanas estaban en mal estado: una pequeña parte estaba quemada. ##### Juan Carlos Veru Stayed 1 night in Jul 2022 ### 8/10 Good #### hector raul Jul 22, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### los visitantes tambien pagan La verdad el hotel esta bien lo que no me gusto es que no puedes resibir visitas agenas a los que estan en el hotel, en otras palabras tienes qué pagar por tener visitas en la habitacion que uno ya pago ##### hector raul Stayed 2 nights in Jul 2022 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Hotel Riu Vallarta - 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