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"Staff was friendly and courteous. They provided very good service. Room was very clean and comfortable.."

"Excellent breakfast. Loved the swimming pool and the gym."

"The room was nice and clean. We booked junior suite but was upgraded to deluxe suite room which was a nice gesture. The food was good and overall stay wise it was a nice comfortable stay. I would highly recommend this to anyone looking to stay in the city."

"Great experience."

"Very nice hotel located at the top of a hill in Ooty. Nicely appointed rooms with comfortable bedding. Staff was extremely friendly and provided good service. Hotel location makes it easy to walk down to main city area where lots restaurants are available. However, you can easily eat at the in house restaurant as well. There is a game room for kids to play. Afternoon tea in the garden was nice everyday between. 5-6pm. Only suggestion would be to add a swimming pool to property. "

"Bridget was the most pleasant and helpful. She made the experience so pleasant. We had a mosquito situation outside the hotel, in the lobby and even in our room. She immediately got pest control to our room. And explained that the fumigation triggered the situation. The issue was not big compared to how she handled it professionally. We loved the breakfast. Rooms were clean and perfect. We felt very welcomed. Our kids loved the property and Bridget :) "

"This hotel needs a massive update. Our room is very dated and old, there was garbage in the corner, where the curtains are, and this was not removed and it is in general need of a massive upgrade. This is not what I expected of the Le Meridien brand. Also, the reviews do not reflect the current state of the hotel.. I would not recommend this and suggest it is a three star at best. Also, the food was not great. We ordered pakoras for lunch and they were cold. Staff were nice but no one went out out of their way. "

"Excellent location ambience and great staff"

"Everything was perfect. I enjoyed the property immensely. The details were beautiful, my room had a stunning view, and the overall atmosphere and staff made the stay truly memorable. I look forward to visiting the resort again soon. "