Search Municipality of Wassenaar Hotels

"Never a fan of automatic self check in. Simply a way to save on staffing costs but it is becoming ever more prevalent at “budget” hotels. Serve yourself food and drink too. I think it’s a shame but it’s the way things are going. The hotel was clean and tidy and what staff I did engage with were helpful and friendly. "

"Clean room , nice staff"

"Clean room, fresh breakfast and friendly staff"

"Short walk to airport. Good for early flights. Allow an early check in. Very efficient. Strange bed layout for two people."

"What let's this hotel down is the some of the staff which i found rude and entitled. There is no water in the room and the self service shop in reception charges €4.95 for a small bottle of water, overcharging seems to be the theme of this hotel, €36 euro for a average breakfast and over €300 for a room with no water. I wouldn't stay here again."

"I was very disappointed with the cleanliness of the room. It was nowhere near the standard I have experienced at other Novotel properties. The bathroom was particularly unacceptable — there were visible faecal stains in the toilet. On the first day, when I took a shower, the drain was clogged with hair that had clearly not been cleared. The water drained extremely slowly and even overflowed onto the shower floor, which was quite disgusting. On the second day, the room was barely serviced. The bed was simply pulled flat, with nearly a quarter of the duvet inner left exposed and even touching the floor. The coffee cups were not cleaned, and there was no clear sign that other areas had been properly cleaned either. Overall, the hygiene standard fell far below expectations."

"Only thing was the shuttle bus was late"

"Clean room, very spaceful, very close to the airport and yet very calm!"

"The woman working the restaurant for dinner was very friendly and helpful. The pillows left something to be desired."