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"Las instalaciones estuvieron muy bien no me puedo quejar! Pero existió un abuso por parte de los empleados y la administración, movieron de forma abusiva e irracional mi vehículo el cual estaba ubicado en el parqueadero en un espacio de parqueo, lo movieron arrastrándolo de con cadenas, algo totalmente inconcebible!! Realmente quiero hasta denunciarlos! Nunca me llamaron a la habitación según ellos por qué no registraron la placa."

"The location of the hotel is excellent: next to hot springs and five minutes walking to the town center. The buildings are old but functional and the rooms are suite type. There are onsite restaurants and many excellent restaurants nearby."

"In most rooms breakfast and dinner is included. The food is the best of Baños and the service is top notch. "

"It was great! The hotel is beautiful! The personnel was extra kind and careful, the food was great! "

"Since locatio, amazing views, soectacu"

"Clean Room"

"ROOM WAS CLEAN AND HAD WONDERFUL VIEWS. STAFF WAS SO NICE AND EAGER TO SUPPORT TO GUEST BUT WITH INABILITY IN ENGLISH."

"It was like visiting a family in a beautiful camp, close to all the famous activities such as La Casa del Árbol. "

"Great place in Baños "

"Our host was very nice, helpful, and knowledgeable about the area. Breakfast was great!"

"Muy bien gracias a Dios "

"It was a decent stay: hot water, clean rooms, right next to the market, and easy to catch a cab. We heard the area was a bit dangerous, but we didn't have any issues, and the hotel is locked up at night. The only issue is you have to ring the doorbell to be let in, and you can hear the buzz all throughout the hotel, so we were woken up multiple times."

"The property is very well kept and the staff is very cordial. I will definitely stay here again. "

"Friendly staff, well located and very clean."

"Excelente! Nice hotel and restaurant. "

"The breakfast menu was excellent. The waterfall view from the room was wonderful. It was also close enough to the waterfall to hear it. It makes sleeping pleasant. The bed was also very comfortable."

"Great location!"

"Es un sitio muy bonito pero es caro "

"Buen desayuno y ubicación "

"Room was clean, friendly staff and comfy beds we enjoyed our stay..."