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"Staff was hardworking, seemingly new, and overwhelmed slightly with grumpy customers over building related issues beyond their control.(the elevator was not functioning) Got to the room had a hard time setting up the television to work. It was set to HDMI 2 and rhe HDMI cable was running out of the television but seemingly didnt have anything to plug into. One of the staff was helpful and came up to the room resolving tbe problem in short order. The buiding seemed older. Slept well. Seemed a little off kilter. But wasn't bad. "

"Room smelled terrible and we couldn’t open the windows due to the amount of stink bugs between window and screen! Toilet ran constantly…. Breakfast was terrible.. they had biscuits and gravy with out the biscuits… no milk for the cereal… many what appeared to be u housed people with dogs staying there! I would not recommend this place!"

"Our room was clean. Staff was helpful. We didn’t use the pool or eat the breakfast that was provided. Close to some fast food options and a couple restaurants."

"The room was clean. Jamie was our 1st new friend we made after moving to Portsmouth. She and the rest of the staff were so helpful in answering all of our questions."

"Very clean. Breakfast was great. Staff was super nice. "

"The hotel says in the description that valet is available for $10. The first night we were informed we could self park due to short staffing and the second night they said they don’t have valet it’s $10 to self park. So not only are they still advertising valet parking but they’re charging the same for you to South Park that they were charging for valet. The facility seems to be getting worse each visit. The showers have grime and what looks to be mold or mildew in several spots. The evening staff on the first night was not friendly and even made a comment about people using third parties to book. The night staff the second night insisted the room they gave us had a couch which I paid for and it took me telling him my husband was in the room now for him to believe me and when shown a picture of the accent chair he suggested maybe it was a sofa chair. We were moved rooms. The water pressure dropped in the middle of the shower. We have stayed here numerous times in the past and it seems the place continues to go down hill. It’s very disappointing."

"Nice place "

"Fully equipped kitchen. Very kind and accommodating staff. Delicious REAL breakfast with options. "

"This is my third stay and again, the room was clean, "