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"Great stay, great staff, great food.."

"Staff were so friendly. When we arrived and try to find the hotel, very nice man went to our location to help with the luggage and to show right way. Good location, new rooms, breakfast is fine. "

"Beautiful hotel! The staff is friendly, and they had an amazing breakfast spread. The beds are comfortable, and the views are spectacular. Kazbegi in general is stunning, and this hotel compliments it well. "

"I loved the stuff members they are really understanding and helpful!"

"Great guys and really very amazing team!! "

"Great hotel in a great area. Very safe and the rooms are big and wonderfully designed "

"Everything was perfect "

"In short: a nightmare for 5 nights As someone who travels quite a bit around the world and in Batumi in particular, I have never come across such a bad phenomenon and experience. Such an experience that can completely ruin an entire trip.!!! Of all the bad reasons I can list about this hotel: I don't think an A4 page will be enough to contain all of this: So I'll start: Poor room service A dirty bathroom in addition to that I also slipped in it as a result and had to evacuate in an ambulance Rude and unhelpful reception staff Old and dirty bedding and furniture Dismal maintenance (torn carpets, dirty bed linen, broken bathtub) Air conditioner does not work at all without possibility of repair A safe does not work without the possibility of repair All kinds of attempts for additional charges according to laws that Kimim invented in any hotel in the world. Mini bar with mafia prices. They require you not to bring food and drink into the hotel (that is, they force you to order from their worst room service with exorbitant prices) Any additional request of the guest is met with reluctance and responsiveness. Every hotel I've been to in Batumi, even 3 stars, did not reach the dismal level of the above hotel. If you love yourself, please stay away from this hotel."

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