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"Was wonderful stay for the night , chalets are immaculate, staff were helpful and happy to help ,had a lovely vegan roast dinner , perfect , will be back ,thankyou"

"The room was clean and very compact, it lacked appeal but had most of the amenities you would want at this price. There is no interaction with staff at all as self check in, the heating wasn’t on although the radiator in the hall was hot, one curtain hardly covered the window, my room,2, was at the front of the property so people leaving the pub were talking loudly at 11.30/12pm and then again at 1am which woke me up, the shower was good, the wash basin so tiny you couldn’t get the tiny kettle under the spout to fill it. It is what it is for the price "

"Very quick and friendly check in. Took less than a minute. Room was basic but clean. Kettle and a selection of teas and coffees. Breakfast on the following morning (Saturday) was between 8am and 10am, unfortunately didnt suit me as I had to start earlier in the day. Over all, I would stay there again "

"It's was an experience we wanted, to stay in a castle. The Ruthin Castle has a ton of history. It's a bit run down but I guess that could be the charm. The bathroom was beautiful, the rooms (bedroom and living room) were large. Overall, the place seemed quiet and dark. There is not a lot to do in Ruthin. The staff was nice and the room was clean."

"Breakfast ok not very hot"

"We had the Spa to ourselves which was nice. Breakfast was good, room was clean, apart from dirty tea cups, a lot of damp around the window . Staff were all lovely "

"Lovely 1 night stay. Good size single room, very comfy and quiet overnight. Breakfast choice was great and service very efficient. Will happily stay again when in the area."

"We really enjoyed our stay — the lovely setting and peaceful surroundings made it feel especially relaxing. A special mention also goes to Kelly, who was warm, attentive, and quick to help when the heating broke, which made a real difference. Seeing her again early the next morning, still smiling and welcoming after a late shift, meant a lot."

"The room wasn’t bad, and nothing was inherently bad. It was relatively clean. Although, the bath panel was off, the room smelt damp, there was no hot water, the bath mat was mouldy. "