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"Stayed in a twin lodge room. Overall the room was clean comfortable and well maintained. The hotel had a lovely restaurant and bar area and is well located in the town centre. I was disappointed with a few things however and expected more for the price of the hotel: The breakfast costs £15 and the portions are very small with a limited buffet option. The breakfast staff were not particularly welcoming and got the order wrong on both days we stayed. I recommend not paying for breakfast in advance to keep your options open. The single beds in our twin were very small. Narrower than a standard single and the mattress were not very supportive so I didn’t get a great nights sleep during my stay. Overall disappointed with my stay and think there are better value options available. "

"Breakfast was very average and borderline overcooked. Both days an item was missed off the breakfast… day 1 Hashbrown day 2 … Sausage ! The food was luke warm at best and the coffee was weak. Dinner … the restaurant is very expensive and the food poor and the cost of drinks, in particular wine is extortionate. Rooms are really nice and so is raw Spa. "

"This hotel is excellent, highly recommend 👌 rooms are spacious with everything needed, kettle with tea + coffee plus a coffee machine with pods. Very large super comfy king-size bed, complementary bottles of water on each bedside table, unexpected nice touch of a DAB radio playing low in the room, bathroom fully stocked with soap - shower gel - conditioner and loads of towels. Plus the room has hair dryer, iron and ironing board. This hotel is perfectly located only minutes walk from the castle. All the staff are helpful and friendly, breakfast is plentiful with a wide selection of both hot cooked food to a fully stocked continental section. A very nice hotel in every aspect, can't fault anything 👍"

"Room excellent with coffee/tea . Spa very rwlaxing. Staff first class."

"Breakfast was good, a small nigle, the toaster needs upgrading took ages to toast bread, other than that good variety of options fresh cooked breakfast and cereals as well."

"This hotel is stunning - Beautiful old hall in fantastic gardens. The bedroom was absolutely 5* nicely furnished and modern The staff were lovely and friendly and tbh one of the nicest hotels I’ve stayed at in a long time! I think it would be 5* if it had a restaurant and spa but otherwise it’s excellent "

"Room and bedroom were lovely, french doors with garden outdoor view , you would not expect that from the front door of your room and the front area , bit shabby and dated, saying that bathroom very dated was clean but could do with modernization. Pool was my biggest let down, small very busy and again generally little shabby , temp was good , but I didn't stay in for long , on our visit jacuzzi was full of young lads , all friends couldn't get near it . Quite a walk to breakfast from our room/ chalet, so took car ( disabled) breakfast very basic , can't say much more, not memorable. The area is beautiful, river and scenery, cute shops , obviously expensive, train area good place to visit , enough places to eat and get coffee , we come back regularly so great place. Carpark is broken up deffo needs attention. ."

"Amazing staff "

"Our stay was amazing! Only 15 minute drive to Pen y Pass. The breakfast was great and the staff was really accommodating! Would definitely come here again!"