[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Glyntwrog House Guesthouse in Betws-Y-Coed with free breakfast ![Front of property](https://images.trvl-media.com/lodging/11000000/10600000/10596700/10596650/48c44f8b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Double Room, Mountain View](https://images.trvl-media.com/lodging/11000000/10600000/10596700/10596650/a2d40684.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/11000000/10600000/10596700/10596650/437bccf8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, Mountain View](https://images.trvl-media.com/lodging/11000000/10600000/10596700/10596650/a253a23e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room, Valley View](https://images.trvl-media.com/lodging/11000000/10600000/10596700/10596650/b7cc8a1a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a peaceful retreat at Glyntwrog House with garden views creating a tranquil setting. Enjoy a full breakfast and relax on the sun terrace. Free train station pick-up and bicycle storage make exploring the area convenient. 9.8 Exceptional ## Popular amenities - - Housekeeping - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=10596650&PinnedHotelID=10596650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=10596650&PinnedHotelID=10596650&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=10596650&PinnedHotelID=10596650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=10596650&PinnedHotelID=10596650&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=10596650&PinnedHotelID=10596650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=10596650&PinnedHotelID=10596650&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10596650&PinnedHotelID=10596650&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10596650&PinnedHotelID=10596650&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Superior Double Room, Valley View](https://images.trvl-media.com/lodging/11000000/10600000/10596700/10596650/b7cc8a1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Valley View 10.0 Exceptional 2 reviews ### Highlights Individually furnished Individually decorated Heating LCD TV Renovated in 2014 Blackout drapes/curtains Hair dryer Private bathroom - 248 sq ft - Valley view - Sleeps 2 - 1 King Bed ![Standard Double Room, Mountain View](https://images.trvl-media.com/lodging/11000000/10600000/10596700/10596650/w3908h3956x0y0-08ad3e27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Mountain View 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Heating LCD TV Renovated in 2014 Blackout drapes/curtains Hair dryer Private bathroom - 107 sq ft - Mountain view - Sleeps 2 - 1 Double Bed ![Superior Double Room, Mountain View](https://images.trvl-media.com/lodging/11000000/10600000/10596700/10596650/3814f1ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Mountain View 10.0 Exceptional 3 reviews ### Highlights Individually furnished Individually decorated Heating LCD TV Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker - 129 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Superior Twin Room](https://images.trvl-media.com/lodging/11000000/10600000/10596700/10596650/486dafa1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 10.0 Exceptional 2 reviews ### Highlights Individually furnished Individually decorated Heating LCD TV Renovated in 2014 Blackout drapes/curtains Hair dryer Private bathroom - 129 sq ft - Sleeps 2 - 2 Twin Beds ![Standard Double Room, 1 Bedroom, Mountain View](https://images.trvl-media.com/lodging/11000000/10600000/10596700/10596650/d6873119.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Bedroom, Mountain View 9.2 Wonderful 5 reviews ### Highlights Individually furnished Individually decorated Heating LCD TV Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker - Mountain view - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBetws-Y-Coed-Hotels-Glyntwrog-House.h10596650.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBetws-Y-Coed-Hotels-Glyntwrog-House.h10596650.Hotel-Information) ## About the area Located in Betws-Y-Coed, Glyntwrog House is in a rural area and near a boardwalk/promenade. The area's natural beauty can be seen at Eryri National Park and Yr Wyddfa. Conwy Valley Railway Museum and Zip World Betws-y-Coed are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Betws-Y-Coed travel guide](https://www.expedia.ca/Betws-Y-Coed.dx10589) [View more Guest houses in Betws-Y-Coed](https://www.expedia.ca/Betws-Y-Coed-Guest-Houses.d10589-aaGuestHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.08295%2C-3.79411&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3xlEDVMX5jFFXtw-e_rqOQsTWsQ=) Dinas Hill, A5, Betws-Y-Coed, Wales, LL24 0SG ### What's nearby - Eryri National Park Visitor Centre - 18 min walk - 1.6 km - Zip World Betws-y-Coed - 2 min drive - 3.1 km - Conwy Falls - 2 min drive - 2.8 km - Gwydyr Forest - 3 min drive - 1.8 km - Swallow Falls - 6 min drive - 5.2 km ### Getting around - Betws-Y-Coed Station - 16 min walk - Manchester Airport (MAN) - 101 min drive ### Restaurants - ‪Hangin' Pizzeria - ‬16 min walk - ‪The Stables - ‬16 min walk - ‪The Pont-y-Pair Inn - ‬19 min walk - ‪Tyn Y Coed - ‬9 min drive - ‪Tir A Mor - ‬7 min drive ## About this property ### Glyntwrog House Upscale guesthouse near Eryri National Park Free full breakfast, a terrace, and a garden are just a few of the amenities provided at Glyntwrog House. Guests can connect to free in-room WiFi. You'll also find perks like: - Free self parking - Free train station pick-up, a bicycle cleaning area, and luggage storage Room features All guestrooms are individually furnished, and offer comforts such as free WiFi and free bottled water. Extra amenities include: - Bathrooms with free toiletries and hair dryers - LCD TVs with DVD players - Electric kettles, heating, and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/84000000/83020000/83010800/83010777/aa532a75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tyn-y-Coed Hotel Betws-Y-Coed - Pet-friendly - Parking included - Free WiFi - Restaurant 9.2 Wonderful 175 reviews CA $126 CA $152 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=83010777&PinnedHotelID=83010777&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/1000000/870000/865800/865766/4cc25bd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Waterloo Hotel Lodge Betws-Y-Coed - Pool - Hot tub - Spa - Parking included 9.0 Wonderful 742 reviews CA $142 CA $170 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=865766&PinnedHotelID=865766&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/95000000/94780000/94775400/94775398/bf7d416a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caer Rhun Hall Hotel Conwy - 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Breakfast included - Parking included - Free WiFi - Restaurant 8.4 Very good 46 reviews CA $196 CA $236 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=11900775&PinnedHotelID=11900775&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free train station pick-up shuttle - Free self parking on site ### Food and drink - Free full breakfast available daily 8:30 AM to 9:00 AM ### Things to do - Bicycle cleaning area - Bicycle storage ### Family friendly - DVD player ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Garden - Terrace ### Accessibility - No elevator ### More - 1 building - 2 floors - Built in 1885 ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - DVD player - LCD TV ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water ### More - Heating - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 8:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 4:00 PM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Renovations and closures The property is closed between February 15 and March 18. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention This property does not have elevators This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from Visit Wales. ### Property is also known as Glyntwrog House Betws-y-coed Glyntwrog House Glyntwrog Betws-y-coed Glyntwrog Glyntwrog House Guesthouse Betws-Y-Coed Glyntwrog House Guesthouse Glyntwrog House Guesthouse Glyntwrog House Betws-Y-Coed Glyntwrog House Guesthouse Betws-Y-Coed ## Frequently asked questions ### Is Glyntwrog House pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Glyntwrog House? > As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Glyntwrog House on Oct 19, 2025 start from CA $161.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Betws-Y-Coed-Hotels-Glyntwrog-House.h10596650.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Glyntwrog House? > Self parking is free at this property. ### What time is check-in at Glyntwrog House? > Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available. ### What time is check-out at Glyntwrog House? > Check-out is at 10:00 AM. ### Where is Glyntwrog House located? > Situated in a rural location, this guesthouse is steps from Lledr Valley and 2.8 mi (4.6 km) from Eryri National Park. Conwy Valley Railway Museum and Eryri National Park Visitor Centre are also within 1 mi (2 km). Betws-Y-Coed Station is 16 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Glyntwrog House Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 113 8 - Good 16 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ### 10/10 Cleanliness ### 10/10 Staff & service ### 10/10 Amenities ### 9.6/10 Property conditions & facilities ### 10/10 Eco-friendliness ### 10/10 Excellent #### Kerrina Oct 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Top quality food. ##### Kerrina Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jeff Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sean is very friendly and helpful. I really enjoyed meeting him. The breakfasts were wonderful and very filling. It is a perfect spot to visit Betws-Y-Coed and the Snowdonia region. I would definitely recommend this guest house to anyone. ##### Jeff Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Ann Jul 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gracious host and fantastic breakfast! ##### Ann Stayed 1 night in Jul 2025 ### 8/10 Good #### Fiona Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sean was the most amazing host. He really made our stay one of the best on our 6-day roadtrip. He is a true host, from remembering our names and small details, to ensuring that the breakfast was delicious and locally sourced. We won't forget our stay here for a long time! If you stay in the room with twin beds, bear in mind that the toilet is quite loud, making it preferable not to flush in the night, sadly. I wouldn't hestitate to come back but to stay in another room. ##### Fiona Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lucy Nov 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was fantastic: prime location, parking available, clean, beautiful views, attentive host- couldn’t have asked for a better stay! ##### Lucy Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Jaspinder Apr 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Sean provided great service for Breakfast. His local knowledge of places to visit was brilliant. Thanks for all your help Sean. Jaz ##### Jaspinder Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Faron Dec 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Brilliant Host! Fantastic place to stay, service fantastic, great breakfast, and now on our top 5 places to stay list in North Wales. ##### Faron Stayed 1 night in Dec 2024 ### 10/10 Excellent #### DAVID Oct 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Truly a lovely place with wonderful hosts ##### DAVID Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Helen Oct 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Outstanding hotel What a lovely place to stay - location, ambience, friendliness and care all outstanding. Comfortable, charming, beautifully kept place. Couldn't ask for a better host and stay ##### Helen Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Jackie Jun 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Fabulous stay ,good food ,good nights sleep and perfect location and hosts. ##### Jackie Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Darren Jan 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly, welcoming and knowledgeable host. Great location, fantastic locally sourced breakfast, with standout attention to detail, like little choclates in the room, and if you run out of tea and coffee there is extra in a box on the landing. There are lot of choices in and around Betwys but we felt this was definitely one of the best. ##### Darren Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Robert Jun 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful facilities and friendly ,helpful owners ##### Robert Stayed 2 nights in May 2024 ### 10/10 Excellent #### Mary Jun 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, excellent, friendly, helpful hosts. Breakfasts were superb. Room view was fabulous. ##### Mary Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Daniel Sep 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a lovely long weekend surrounded by stunning scenery, hiking, yummy food, and fabulous hospitality. Thanks! ##### Daniel Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### COLIN Jun 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Friendly Hosts and very helpful. ##### COLIN Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Rachel Apr 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely place! Lovely weekend stay at Glyntwrog. Made to feel very welcome by Seán. Breakfast was lovely and rooms were clean and comfortable. Will definitely be returning! ##### Rachel Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Joanne May 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful spot. The innkeepers made the a wonderful stay. Very generous with their time and the suggestions for the best place to hike were perfect. ##### Joanne Stayed 1 night in May 2023 ### 10/10 Excellent #### Moira and Stan May 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A lovely B&B, the hosts were great, nothing was too much trouble. Very friendly and knowledgeable about the area. Our room was beautiful, spotlessly clean and very comfortable. And the breakfast was amazing, catered for my gluten and lactose intolerances. Would highly recommend. ##### Moira and Stan Stayed 2 nights in May 2024 ### 10/10 Excellent #### Louise Jul 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I cannot say enough of our stay at Glyntwrog House. Sean and MaryAnn were just perfect hosts. Our room was very clean, perfectly laid out and the bed was so comfortable. Sean was very knowledge of the area and nothing was too much to ask for. We will return for more than one night! ##### Louise Stayed 1 night in Jul 2024 ### 10/10 Excellent #### James Sep 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was fantastic and ideally located to walk into Betws-y-coed. The rooms and beds were very comfy and had all the amenities you need. Shower had plenty of water pressure and was very easy to get the temperature. Sean was a fantastic host who explained everything in detail. The breakfast was incredible it’s all locally sourced and cooked fresh for you. You can really tell they are passionate about this property and their customers. Highly recommend and will return. ##### James Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Rachel Sep 12, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Glyntwrog House Stayed here for 2 nights as we were touring the area on motorbike. The hosts were very friendly and helpful and I must admit the breakfast was amazing! I would definitely recommend this hotel, excellent value for money. 😊 ##### Rachel Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Simon Sep 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gem of a guest house! What a fantastic place! Ease of parking, met by a friendly host that made us feel right at home and welcomed. Place is spotlessly clean and well maintained. Had a great sleep with everything we needed in our room and breakfast the next morning was exceptional! House is a a short stroll into Betws y coed but we were given recommendation from Sean about where to eat and drink and all great places. We will be back! ##### Simon Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Ian Nov 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Shaun was Brilliant. Very attentive ##### Ian Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Roger Sep 2, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Snowdonia Awesome. Exemplary. Quality ![](https://a.travel-assets.com/ugc/hotel-reviews/86BD68F99955A1D129AFB1A9E0FDFB19C23F58B31662116229247.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9B25EBA85E86D7F1C0803F16377F1BA0FF14F6641662116228718.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0219A75194412AA94D92FE87936262A9950ED1D61662116228694.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E523038A6A03DBB26137115CE530164E178BBC6F1662116228508.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Roger Stayed 2 nights in Aug 2022 ### 2/10 Terrible #### Verified traveller Sep 4, 2024 Disliked: Staff & service, property conditions & facilities #### Avaricious owner: Money 1 - 0 Humanity This is just our experience being kept outside the property and not being allowed to check in after paying for 2 nights with breakfast. We got to the property after a long drive, rang the bell and told the person who opened the door that we are there to check in. At that point the owner didn't even said hi, he just said we cannot check in as we have a baby and rushed off to get his laptop to show us the policy. When we asked what our options are he said you need to find different accommodation as we cannot stay there and that we need to speak with our travel agent if we want any refund. Didn't even offer us a seat and there was no willingness to help, keeping in ming my wife is pregnant and was holding our 1 year old, just closed the door and sent us on our way. When I spoke with hotels.com they were really friendly and helpful and when they tried to ring the owner he refused to answer the phone as he had guests to check in (there were only 2 other guests that already checked in). When I said that I'm a guest who's trying to check-in and you're not helping he decided to answer the phone to the booking agent but was not helpful. I understand it was our fault for not checking the policy, but the attitude towards someone who paid for two nights at your property was really unacceptable. Once it was clear we couldn't stay there, we were disregarded and treated poorly. Of all this not only that he had no loss but also gained from us: no cleaning or breakfast to serve us. ##### Verified traveller Stayed 2 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Hotels in Bowmanville](https://www.expedia.ca/Bowmanville-Hotels.d180697.Travel-Guide-Hotels) > > [Hotels in London City Centre](https://www.expedia.ca/London-City-Centre-London-Hotels.0-n6195474-0.Travel-Guide-Filter-Hotels) > > [Hyatt Zilara Rose Hall - Adults Only - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Hyatt-Zilara-Rose-Hall-Adults-Only-All-Inclusive.h8199556.Hotel-Information) > > [Hotels in Montreal](https://www.expedia.ca/Montreal-Hotels.d178288.Travel-Guide-Hotels) > > [APA Hotel Nagatacho Hanzomon Ekimae](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Hanzomon-Hirakawacho.h8108018.Hotel-Information) > > [Coast Edmonton Plaza Hotel by APA](https://www.expedia.ca/Edmonton-Hotels-Coast-Edmonton-Plaza-Hotel-By-APA.h528692.Hotel-Information) > > [Sportsman's Inn on the Harbour Front](https://www.expedia.ca/Port-McNeill-Hotels-Sportsmans-Inn-On-The-Harbour-Front.h16441486.Hotel-Information) > > [Chelsea Savoy Hotel](https://www.expedia.ca/New-York-Hotels-Chelsea-Savoy-Hotel.h3509538.Hotel-Information) > > [Motel6 Hotels in Kitchener](https://www.expedia.ca/Kitchener-Hotels-Motel-6.0-0-d10579--bMotel6.Travel-Guide-Filter-Hotels) > > [Hotels in Boracay Island](https://www.expedia.ca/Boracay-Island-Hotels.d601371.Travel-Guide-Hotels) > > [The Grove Hotel](https://www.expedia.ca/Haverfordwest-Hotels-The-Grove-Hotel.h36706330.Hotel-Information) > > [Hampton Inn & Suites Rochester/Victor](https://www.expedia.ca/Rochester-Hotels-Hampton-Inn-Suites-Rochester-VictorFairport.h84688.Hotel-Information) > > [Fairmont Hot Springs Resort](https://www.expedia.ca/Fairmont-Hot-Springs-Hotels-Fairmont-Hot-Springs-Resort.h30999850.Hotel-Information) ### Flights > [Flights from Vancouver (YVR) to Narita (NRT)](https://www.expedia.ca/lp/flights/yvr/nrt/vancouver-to-tokyo) > > [Flights from Goffs (YHZ) to London (YXU)](https://www.expedia.ca/lp/flights/yhz/yxu/halifax-to-london) > > [Flights from Toronto (YYZ) to Jacksonville (JAX)](https://www.expedia.ca/lp/flights/yyz/jax/toronto-to-jacksonville) > > [Flights from Pearson Intl. to NYC-All Airports](https://www.expedia.ca/lp/flights/yyz/nyc/toronto-to-new-york) > > [Flights from Toronto (YYZ) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yyz/cun/toronto-to-cancun) > > [Flights from Buffalo (BUF) to Reno (RNO)](https://www.expedia.ca/lp/flights/buf/rno/buffalo-to-reno) ### Cars > [Car rentals in Scotland](https://www.expedia.ca/Destinations-In-Scotland.d11219.Car-Rental-Destinations) > > [Car rentals in Cancun](https://www.expedia.ca/Car-Rentals-In-Cancun.d179995.Car-Rental-Guide) > > [Budget Car Rentals In Haida Gwaii](https://www.expedia.ca/Budget-Car-Rentals-In-Haida-Gwaii.d3000391365-c39.Car-Rental-Guide-Suppliers) > > [Sportscar Car Rentals in Montreal](https://www.expedia.ca/Sportscar-Car-Rentals-In-Montreal.d178288-tSportscar.Car-Rental-Guide-Class) ### Activities > [Things to do in Fort Lauderdale](https://www.expedia.ca/Things-To-Do-In-Fort-Lauderdale.d601750.Travel-Guide-Activities) ### Packages > [Jamaica](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/88/Jamaica) > > [Dominican Republic Vacations](https://www.expedia.ca/Dominican-Republic.d50.Destination-Travel-Guides) > > [Hawaii Vacations](https://www.expedia.ca/Hawaii.d213.Destination-Travel-Guides) ### General > [Visit Cuenca](https://www.expedia.ca/Cuenca.dx932) > > [Visit Porto Santo Stefano](https://www.expedia.ca/Porto-Santo-Stefano.dx6025634)