Chilaw Spa Resorts

"It was a bit confusing for the check in process, no main reception or office. The people who run the restaurant next door, I think also own this property. There is no lift but staff happy to help carry. Was suitable for 1 night stay before going home. Glad I had room furthese away from the street. The street noise carries if you are a light sleeper. "

"All the staff were very welcoming and super helpful. The room was very large and beautifully laid out. "

"They provided a great breakfast every morning, and the place itself is wonderful. Krishan is incredibly helpful—whenever you need something, he’s right there to assist. The location offers easy access to many nearby places, which is very convenient. The staff is excellent as well; just let them know what you need, and they respond quickly and positively."

"Small criticism but big bathroom blind was broken. Room stunning as were views. Food lovely . Staff lovely. Two 60 metre pools! Great beach location. Would love to come back"

" Was a good package type destination with coaches coming in from the airport. Nothing wrong with that but we had been staying in less busy Sri Lankan hotels prior to coming. No complaints but not really us."

"Exceptionally Helpful Staff"

"This was the most terrible stay. The hotel was dilapidated, and did not look safe. There were holes in the walls, construction was going on, and the bathroom was not clean. Our balcony looked over a green murky pool in the adjacent property with mosquitoes on our balcony. We did not want to sleep in the bed and slept in our clothes and did not sleep well as the power went out at least 20 times during the night. No air or electricity . We checked out the next morning ( we were supposed to stay 2 nights). The staff were friendly and obviously not their fault. Not sure if the hotel is under renovations but do not think our rooms should be inhabited at this time."

"Staff and food both fantastic "

"What a special place! My room was spotless and the staff were warm, kind, and attentive, and always willing to help with whatever I needed. The setting is fabulous - right on the ocean with a magnificent pool. The sea breeze was delightfully cooling as we ate delicious meals in the restaurant. The small raft was a super fun way to access the hotel when we arrived, and added to the tropical adventure atmosphere. "