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"Eugene the resident manager helped us out at every turn. The check-in front staff needed to see my Expedia reservation confirmation. WARNING: None of my USA Visa or MC creditcards worked at the hotel or the airport; there is an ATM on the street in front of the hotel. Eugene had to escort me to go use it to pay for my restaurant bill. But, there were at least 30 locals waiting in line and four armed security guards who let Eugene and me cut in line so that I would not miss my flight; I felt out of place and guilty. The restaurant food was exellent, but overpriced; Eugene offered a 20% discouut for the previous night's dinner. The breakfast was included at the same hotel restaurant and it was very good. If you don't speak Portugese, you will find very few English speakers, but almost everyone we encountered was nice and tried to help."

"The hotel is nice and the personnel very friendly and helpful. However the service in the Terrace Bar shall be improved because it is lowering the good level of the hotel"

"Beautiful property with great facilities and incredibly kind and helpful staff."

"Nice hotel. Good food and location. "

"I love the property and the staff. I just commend them for all their support and assistance. I am glad I chose this apart hotel"

"Found it cozy, friendly staff, clean, good location & reasonable price."

"Ótima estadia "

"Clean and quiet"

"The place was very clean, quiet and the staff was amazing. I was very impressed."