Property grounds

Reviews of Klumpu Bali Resort

4 out of 5
Klumpu Bali Resort
Jl. Kesari, No. 16B, Denpasar, Bali

Reviews

9.8

Exceptional

Rating 10 - Excellent. 206 out of 230 reviews" "
Rating 8 - Good. 19 out of 230 reviews" "
Rating 6 - Okay. 5 out of 230 reviews" "
Rating 4 - Poor. 0 out of 230 reviews" "
Rating 2 - Terrible. 0 out of 230 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience of klumpu Bali resort was excellent me and my wife came here about 7 years ago and it was excellent then however this time around with in the apartments/villas/huts they were looking abit dated might be ready for a upgrade other than this our stay was memorable and we would return
Stayed 8 nights in Apr 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful stay at Klumpu. It is only a small hotel (8 rooms) and the staff are unbelievably attentive and kind. The rooms are lovely and so cosy and the grounds (garden and pool area) are beautiful and kept to such a high standard. Each morning we had a wide choice of breafast delivered to our room and we often ate at the hotel as the food was so good and reasonably priced. The hotel offers drivers who will take you out for the day in an air conditioned vehicle for tours of your choice - our driver Yudi was so friendly and lovely to be with. The area around Klumpu is great - 2 minutes walk from shops and restaurants and 10 minutes walk to Sanur beach (8km of golden sand and calm waters). The hotel offers free bikes which you can cycle along the beach promenade. We left feeling relaxed and well cared for - nothing was too much for the staff!
Stayed 13 nights in Mar 2024

10/10 Excellent

Alexandra

Stayed 3 nights in Apr 2024

10/10 Excellent

Chow Wing Chung

Liked: Staff & service, property conditions & facilities
Nice and cozy. Service from staff was excellent. A little difficult to find for the Grab drivers as it was hidden in a corner.
Stayed 3 nights in Dec 2023

10/10 Excellent

Prasad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amazing customer service.
Stayed 3 nights in Nov 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely place to stay for the last night of our holiday - the rooms are spacious, clean and luxurious. The staff were super friendly and helpful, and the resort pool and grounds were gorgeous. This was an easy walk into the main street of Sanur, yet felt remote and secluded. They couldn't have been more thoughtful, with early breakfast provided, and a free luxury car ride to the airport. The ONLY point for improvement were the pillows -strangely very lumpy, and the shower which took forever to get warm and then was suddenly scaldingly hot. But I would definitely consider staying here again.
Stayed 1 night in Oct 2023

10/10 Excellent

sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
could not fault the place. fantastic experience
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klumpu Delivers
Klumpu did not disappoint. From our warm welcome to the beautifully manicured gardens and the gorgeous private villas. The staff were so obliging and were constantly looking after gardens, grounds, and guests. Bed time, beds were turned down and delicious chocolates were left for our enjoyment, and slippers left beside the bed. The pool was rather small and not very deep, but there were lots of day beds and the gardens around the pool were beautiful and tranquil. The breakfast daily was delicious and the room service menu was fantastic. Location was great, just a short stroll down the cobblestone alley and we were amongst the main street. It would've been good to have coat hangers in the cupboards to store clothing and I wasn't a fan of the frosted bathroom door (especially with awkward teenagers). There were too many water bottles delivered to our room during our stay, so much plastic. Luckily there was a big filtered water bottle that we could refill our bottles from. It would also be more ideal if a toaster and iron was provided. That being said we were very impressed with Klumpu and would highly recommend to anyone wanting a more traditional and intimate style accommodation.
Stayed 3 nights in Jun 2023

6/10 Okay

Mahesh Babu

Liked: Cleanliness, staff & service
Pretty good stay
Stayed 2 nights in Jun 2023

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely villa, small resort.
Stayed 3 nights in Jun 2023

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was one of my favourites, absolutely gorgeous ! close to shopping, restaurants and the airport , I will definitely be back
Stayed 1 night in Apr 2023

10/10 Excellent

tai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Small hotel that feels and stays like a luxury hotel. They really know how to treat their guests
Stayed 1 night in Apr 2023

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful intimate and brilliantly serviced micro resort . . Great for couples and small families alike . Exceptional staff . Located in a lane about 200 metres from the middle of the main drag in sanur and ten to 15 mins walk to beach . A shuttle service is provided when ever requested and at short notice too . Fantastic klumpu villas which are very modern well maintained and come with unlimited boiling and cold water units . Nice bathrooms with great smelling products and towels . Beds huge and very comfortable . Pool is just a few steps away and gorgeous . Breakfasts varied plentiful and cooked to order with attention to every detail .. good massages available too . . A taste of paradise in this little hidden away oasis . Loved everything
Stayed 5 nights in Mar 2023

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about our stay, the staff was Absolutely Amazing, we wanted for nothing, the breakfast and food was also Amazing. We missed it the second we lefted.
Stayed 4 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb !! Service and food is super good!
Stayed 3 nights in Mar 2023

10/10 Excellent

James

Travelled with partner
Liked: Staff & service, property conditions & facilities
We absolutely loved the Klumpa Bali Resort. First of all, the staff was exceptionally trained in hospitality and each member of the staff was genuinely kind and caring. Breakfast was remarkable with good selection, beautifully presented, served quickly. Fresh pastries, upscale coffees, eggs and more. Plentiful, too. The location was a gem in the middle of an unremarkable area. Would stay here again. Masseuse was fabulous, great technique and strong hands. Our room was lovely, spacious with a large well appointed bathroom with rain shower. Boutique products,, complementary snacks and bottled water, afternoon tea and to die for turn down chocolates.
Stayed 3 nights in Mar 2023

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful smaller size boutique property of eight villas is an oasis amidst the buzz of Sanur. It’s authentic style amidst a lush tropical garden and pool is perfect, and the complimentary services are a gift. The nicest people, the charm, the beauty…I wouldn’t stay anywhere else in Bali now that I’ve discovered Klumpu Bali Resort.
Stayed 6 nights in Dec 2022

8/10 Good

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Likes - staff and service were incredible - complimentary chocolates daily Areas for improvement - pls consider having blinds to cover the window above as it was too bright for sleeping ( once past ~6am) -pls consider installing shower heads as rain shower is not for everyone - breakfast portion was insufficient for us and options somewhat limited but staff were kind to help us toast the bread we bought
Stayed 4 nights in Nov 2022

10/10 Excellent

Dinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely villas- delicious food
Stayed 1 night in Oct 2022

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ambience. Attentive staff. Lots of attention to details. Great breakfast.
Stayed 2 nights in Sep 2022

10/10 Excellent

MAELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! We ll come back!! Thank you very much
Stayed 1 night in Aug 2022

10/10 Excellent

Valerie Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't fault this property - the staff were wonderful, the food was delicious and the accommodation was clean and thoughtfully set out around the pool. Only wish we could have stayed longer.
Stayed 1 night in Jul 2022

10/10 Excellent

J

Stayed 4 nights in Jun 2022

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
It was a hidden Oasis. Excellent place to stay. Staff was fantastic Room was beyond perfect.
Stayed 1 night in Feb 2022

10/10 Excellent

svetlana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wow, wow, wow. Everything was impeccable. Beautiful tranquil landscape, authentic design villas with modern finishing (marble, stone, real wood) Great choice of complementary breakfast, afternoon tea with great local deserts, hand made chocolate and bottled water in evening. Free pick up from airport . That was so great to see smiling driver after flying 35 hours from California . Very close to all kind of stores walking or biking distance. You can get free bike from the hotel. All stuff was taking care you all the time. It was such a great choice for me to stay here.
Stayed 8 nights in Mar 2022

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful peaceful slice of heaven, a retreat in the midst of Sanur. Boutique accommodation, complimentary breakfast, a la carte dining, massage and spa onsite, gorgeous tropical garden and pool. Wonderful friendly capable staff. Would be back there in a heartbeat. A wonderful sanctuary to return to after a busy day exploring.
Stayed 8 nights in Mar 2022

10/10 Excellent

Jefferly

Stayed 3 nights in Mar 2022

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay here, very friendlY staff and very helpful. Would stay again
Stayed 1 night in Nov 2021

10/10 Excellent

nely

Stayed 2 nights in Nov 2021

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little resort, staff were amazing and friendly. Clean, quiet and good WiFi. Nice breakfast. Recommended
Stayed 3 nights in Nov 2021

8/10 Good

Aneet

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
nice
it was good.. service was good. some small parts..i thought could do a bit better. driver who picked us up at the airport didn't help us with any of the bags. he just quietly led us to the car. he just walked ahead of us while we followed him with our bags. cleaners for the missed a few things like emptying out the bins and replenishing items. other than that it was enjoyable. Sadly we had to leave the property 4 days early due to a government call back re: coronavirus..
Stayed 8 nights in Mar 2020
Response from Dayu on Jul 16, 2021
Thank you so so much for taking the time to write this review about your stay at Klumpu. Thank you also for the various comments and suggestions contained in your review. We take guest feedback seriously, and use the feedback to discuss about further changes which makes our resort even more better. Thank you for staying with us and you are welcome back anytime in the future.

10/10 Excellent

Upmanu, New York, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was easily the best hotel experience we have had in a long time. The villas are beautiful and well furnished and maintained. The breakfast has excellent made to order selections. The lunch /dinner food is great too. The staff are super attentive and helpful. The management is caring and was super accommodating to our request for a cancellation due to COvid-19 concerns We would love to come back and stay here. The location is off the main road, but close, so it is very peaceful. The beach and the shops are an easy 5-10 minute walk, and the hotel arranges trips for you. We had a very helpful driver from the resort who allowed us to adapt the Ubud trip as we wanted and was helpful in lunch suggestions as well. There is a large pool and they clean it regularly and refresh the lounge settees and towels continuously Aftenoon tea is offered with some treats. Bottles of water and chocolates are restocked every night No negatives.
Stayed 3 nights in Mar 2020
Response from Dayu on Jul 16, 2021
Thank you for your very kind review about our resort on Expedia It was a delight reading through your review and learning that you enjoyed your stay. our team do there best to give you a pleasant stay and will be flexible to suit your needs. you are welcome back anytime in the near future.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice small resort with wonderful staff, breakfast is awesome. All rooms have view to pool Free airport transportation
Stayed 1 night in Mar 2020
Response from Dayu on Jul 16, 2021
Thank you very much for your kind words and sharing your experience on Expedia. It was a delight reading through your review and learning that you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet resort to begin a Bali trip!
What a perfect way to unwind from jet lag and begin a trip in Bali. Klumpu is a family friendly boutique resort, and the staff is wonderful. The beach is a 5-10 minute walk away, but the hotel is on a quiet street. Starting the day with breakfast on the patio was excellent—the food was so perfectly done. And the room and bathroom were spacious and comfortable too. It was a great spot!
Stayed 4 nights in Jan 2020
Response from Dayu on Jul 16, 2021
Thank you for such a great review on Expedia. We are very happy to know that you enjoy your stay at our property. I will make sure your review is shared among our team and hope we will have the opportunity to welcome you again in the near future to Klumpu Bali Resort

10/10 Excellent

Yoon San

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hospitality and breakfast
Excellent service and helpful staff all round. Breakfast was wonderful. Very relaxing environment for R&R with privacy ensured!
Stayed 2 nights in Jan 2020
Response from Dayu on Jul 16, 2021
Thank you very much for your kind words and sharing your experience on Expedia It was a delight reading through your review and learning that you enjoyed your stay and you are welcome back anytime in the near future

10/10 Excellent

Chrish, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciate how helpful and accomodating the staffs are. We love how they serve the breakfast, be it by the pool or our villa. Their welcome refreshments are also on point, will really freshen you up after a long trip.
Stayed 4 nights in Nov 2019
Response from Dayu on Jul 16, 2021
Thank you for taking the time to write a review about our resort. We are pleased to hear you enjoyed your stay with us. Our team do there best to give you a pleasant stay, and will be flexible to suit your needs. Thank you and you are welcome back anytime in the near future

10/10 Excellent

Ellen, Bainbridge Island, WA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful. The hotel is in a beautiful setting, and a short walk to the town and the beach. The breakfasts were delicious, with wonderful fruit and juices. There was a wide variety of food to choose from for lunch and dinner. The pool was lovely and the complimentary massage was so relaxing. The room was large with air con and interesting sculptures, flower petals everywhere and a comfortable bed. I’d highly recommend Klumpu Bali Resort.
Stayed 2 nights in Nov 2019
Response from Dayu on Jul 16, 2021
Thank you for taking the time to write a review about our resort. We are pleased to hear you enjoyed your stay with us. Our team do there best to give you a pleasant stay, and will be flexible to suit your needs. Thank you for your recommendations and you are welcome back anytime in the near future

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved Klumpu, the staff are amazing, location is great and the food delicious. We’ll be heading back again!
Stayed 8 nights in Jan 2019
Response from Dayu on Jul 16, 2021
Thank you very much for your kind words and sharing your experience on Expedia It was a delight reading through your review and learning that you enjoyed your stay and you are welcome back anytime in the near future

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2019
Response from Dayu on Jul 16, 2021
Thank you for staying at Klumpu Bali Resort. We are very pleased to hear you enjoyed your stay with us! Welcome back anytime.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Dayu on Jul 16, 2021
Thank you for taking the time to write a review about our resort. We are pleased to hear you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing for a relaxing getaway. Beautiful gardens and luxurious suites with a pool close by
Stayed 2 nights in Oct 2019
Response from Dayu on Jul 16, 2021
Thank you for staying at Klumpu Bali Resort. We are very pleased to hear you enjoyed your stay with us! We always like to hear opinions from our guests Greetings from all the Klumpu Bali Resort staff and you are welcome back anytime in the future..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Loved this boutique property in a quiet street in Sanur to start off our family holiday. Short walk to Main Street and beach. Garden and pool were beautifully landscaped and staff friendly and professional. Great breakfast choices and more than enough to keep us full until the early afternoon. We hired a Klumpu driver Putu(?) for the day to visit Uluwatu temple and beaches and he was excellent, we would highly recommend him and the resort. We would stay here again and recommend to friends and family.
Stayed 5 nights in Sep 2019
Response from Dayu on Jul 16, 2021
Thank you for such a great review on Expedia We are very happy to know that you enjoy your stay at our property. I will make sure your review is shared among our team and hope we will have the opportunity to welcome you again in the near future to Klumpu Bali Resort.

10/10 Excellent

Gary

Stayed 1 night in Sep 2019
Response from Dayu on Jul 16, 2021
Thank you for staying at Klumpu Bali Resort. We are very pleased to hear you enjoyed your stay with us

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, staff were unbelievable, so friendly, gardener should be so proud, beautified setting,, we had a wonderful 3 weeks there, first class all round,, very happy
Stayed 20 nights in Aug 2019
Response from Dayu on Jul 16, 2021
Thank you for such a great review on Expedia We are very happy to know that you enjoy your stay at our property. I will make sure your review is shared among our team and hope we will have the opportunity to welcome you again in the near future to Klumpu Bali Resort.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small in size great efficient service lovely clean pool, tasty snacks, great breakfast and free push bike to get around on ( a few larger sizes would be great)
Stayed 5 nights in Aug 2019
Response from Dayu on Jul 16, 2021
Thank you for this wonderful feedback from your recent visit at Klumpu Bali Resort. I am delighted to hear that different aspects of our services and surroundings made such a positive impression on you, during your stay. We are looking forward to welcome you for a return visit in the near future.

10/10 Excellent

GeoffreyHorne, Chepstow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful haven of peace with excellent service and attention to detail.
Stayed 2 nights in Jul 2019
Response from Dayu on Jul 16, 2021
Thank you for trusted Klumpu Bali Resort as one of your stay. Was very grateful during of your stay, our team member will very happy for this review and i will let them know. We do hopely you will be back again, Have a nice day...see you again