De-Cuba Tours and Activities

The check-in process was extremely frustrating. I received a link to check in online and entered my credit card information as requested, assuming this would streamline the process. However, when I arrived at the front desk, I was told I needed to provide a $50 cash deposit for incidentals. I explained that I had already provided my credit card online for that purpose, but the clerk continued to insist on a cash deposit and then requested my card again. This felt inconsistent and made me uncomfortable. Additionally, the cleanliness of the room was disappointing. While the bed was comfortable, there was visible dirt in the corners of the bathroom floor. Breakfast was also below expectations. Subpar to say the least. I will sleep in my car before I use this hotel again! I will also send a message to Wyndham. At this point, they will let anyone use their name.

Nice place they need to hire help

This was our second stay in past two years. The rooms are clean, the mattresses are comfortable and the room was very accessible from the car. Staff is very polite and professional and make you feel very at ease. Make no mistake, this is an older hotel that is showing its age but is a very comfortable stop and a great bargain for the price!