Deluxe Twin Room
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Reviews of Rainbow Hotel

3 out of 5
Rainbow Hotel
1900/59 Morogoro Road, City Centre, Dar es Salaam

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 63 reviews" "
Rating 8 - Good. 19 out of 63 reviews" "
Rating 6 - Okay. 17 out of 63 reviews" "
Rating 4 - Poor. 7 out of 63 reviews" "
Rating 2 - Terrible. 4 out of 63 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

SUSAN

Liked: Staff & service
Stayed 2 nights in May 2024
Response from RAINBOW HOTEL on May 20, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Bradley, Lynchburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a hotel with restaurants and the ferry to Zanzibar.
Stayed 2 nights in Mar 2024
Response from RAINBOW HOTEL on Apr 28, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023
Response from RAINBOW HOTEL on Dec 5, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jafar

Stayed 6 nights in Aug 2023
Response from RAINBOW HOTEL on Oct 27, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Olga

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Poor - tap did not work- water flood in washroom-m
Stayed 2 nights in Aug 2023

8/10 Good

Abiola

Liked: Cleanliness, staff & service
Safe & Convenient downtown location for travel to Arusha and Zanzibar. Within walking distance of amenities. Very kind and accommodating manager & staff.
Stayed 1 night in May 2023
Response from RAINBOW HOTEL on Jun 1, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

evelyn

Stayed 1 night in Mar 2023
Response from RAINBOW HOTEL on Mar 25, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

JOHN

Disliked: Staff & service, property conditions & facilities
Rainbow Hotel Dar es Salaam
The stay was characterised by a nice welcome at the reception. The room is clean but aircon, TV and water heater were not working. The room was extra hot and no bottle of water is offered, neither coffee/tea making utensils. What affected me most are the mosquitoes, I couldn't sleep. While the infrastructure is good, management is doing little to keep the standard. The breakfast is generally not good for a 3 star hotel.
Stayed 2 nights in Dec 2022

6/10 Okay

Mohamed

Stayed 1 night in Dec 2022

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and helpful
This is a safe, reliable and helpful place to stay close to the town centre. I always stay here. It’s good value.
Stayed 2 nights in Nov 2022
Response from RAINBOW HOTEL on Dec 17, 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Hitendra

Stayed 4 nights in Nov 2022

6/10 Okay

Amanda L.

Dorm style rooms
I wanted to move to another hotel bc it is a dorm shared room hotel. Since no one was there with COVID, the owner accommodated me to my own room. It is basic and inexpensive for a night transit.
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Yourself a Favor Do Not Stay at Rainbow Hotel
Our stay in the Executive 2 bedroom apartment at Rainbow hotel was absolutely TERRIBLE . It was filthy dirty with bad odor and dust all over the place. The fridge had mold and very smelly. The concierge attendant who accompanied us upstairs was in shock and quickly went to get a broom to sweep the floor and dust off the tables . The windows weren’t able to open for fresh air. There were no toilet paper. The bedsheets were dirty and smelly. There were stains all over the walls. It was really disappointing. The AC weren’t working the front desk lady had to come up with the remote to turn them on. Thank god We only stayed there for one night since we were in transit after a long road trip from Mombasa Kenya. I would NOT recommend this hotel to anyone.
Stayed 1 night in Nov 2021

4/10 Poor

Anna

Travelled with group
Disliked: Staff & service, property conditions & facilities
Rainbow
Very very basic hotel, 2/5 star. Big room, clean sheets. Worn out washroom.
Stayed 1 night in Nov 2021

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWESOME PLACE TO STAY AT A BARGAIN PRICE I stayed here 5 different times in on my five-week holiday to Tanzania, each time in a different room. All of them were clean and well kept, the wi-fi worked great and the hot water was better than even the more expensive places I’ve stayed at. Located within easy walking distance to the Zanzibar Ferry, Kivukoni BRT Bus Terminal and three of the best restaurants for barbequed chicken in all of Tanzania. But the best thing about the Rainbow Hotel is the Service. The manager was great for information and when he didn’t have the answers, he would find out for me. He set up my Covid test then had one of his employee’s walk me to the three different places I needed to go to have the sample taken. Thank You Mahmedhasim I would not have been able to get it done before my flight without your help!
Stayed 1 night in Sep 2021
Response from RAINBOW HOTEL on Oct 23, 2021
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
they dont treat customer with dignity they are buller
Stayed 24 nights in May 2021
Response from RAINBOW on Jun 5, 2021
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with helpful staff!
Stayed 3 nights in May 2021
Response from RAINBOW on May 15, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

RJS, Boston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Rainbow hotel was an excellent place to stay for affordability in the heart of the cbd. Easy walk to colonial sights; you'll need a taxi or uber to Masaki. Manager at front desk extremely capable and always available to help; friendly bell staff. Clean room, powerful AC, nice breakfast.
Stayed 2 nights in Mar 2020
Response from RAINBOW HOTEL on Mar 21, 2020
Dear , Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team RAINBOW HOTEL

8/10 Good

Trudy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020
Response from RAINBOW HOTEL on Mar 1, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to the ferry to Zanzibar. The rooms are nice, and is close to shops and restaurants.
Stayed 2 nights in Oct 2019
Response from RAINBOW HOTEL on Nov 7, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good to be at Rainbow Hotel
It was generally good, quite place in the evening and good breakfast and friendly personnel. We enjoyed staying at Rainbow Hotel.
Stayed 2 nights in Sep 2019
Response from RAINBOW HOTEL on Sep 20, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in convenient and safe central neighborhood (within walking distance to the Zanzibar ferry though the hotel also offers free van transfer to the pier). As a budget option for a private room, I would definitely stay again.
Stayed 1 night in Aug 2019
Response from RAINBOW HOTEL on Sep 5, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The property is old but kept clean. Breakfast could be better. The room was okay
Stayed 3 nights in Aug 2019
Response from RAINBOW HOTEL on Sep 5, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jessica

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to multiple clean places to eat.
Stayed 6 nights in Jul 2019
Response from rainbow hotel on Jul 24, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good views of the city. Friendly staff. Comfortable rooms. Very central and close to the ferry terminal.
Stayed 1 night in Apr 2019
Response from RAINBOW HOTEL on May 8, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from RAINBOW HOTEL on Dec 19, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Staff & service
Nice stay and one of the fee pet friendly hotels in the city!
Stayed 1 night in Nov 2018
Response from RAINBOW HOTEL on Dec 8, 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Staff & service
bathroom curtain needed for privacy
Good location if one is taking ferry to Zanzibar. Bathroom needs curtain as it or visible from the adjoining high rise office block.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Staff ... close to ferry.. a few restaurants around
Stayed 1 night in Dec 2017
Response from Rainbow on Dec 29, 2017
Dear Sir Thank you for the review. Regards Rainbow Hotel

10/10 Excellent

hana, london

Liked: Cleanliness, staff & service, room comfort
Great location, great stay
Highly recommended! Obviously not a 5star but the hotel was unexpectedly clean and quite comfortable. We arrived at midnight to the warm and welcoming staff. Got a free room upgrade facing the city and partial pier view. Walking distance to askari monument and the ferry terminal to Zanzibar. Underrated!
Stayed 1 night in Dec 2017
Response from RAINBOW on Jan 20, 2018
DEAR SIR/MADAM THANK YOU FOR YOUR STAY REGARDS RAINBOW HOTEL

6/10 Okay

Jodie

Disliked: Staff & service
Fine for one night before ferry to Zanzibar
Simple, easy for ferry transit but nothing special
Stayed 1 night in Dec 2017
Response from RAINBOW on Jan 20, 2018
DEAR SIR/MADAM THANK YOU FOR YOUR STAY REGARDS RAINBOW HOTEL

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here if you're going to Zanzibar
We slept here for a few hours between arriving in Dar and taking the ferry to Zanzibar. It was perfect for this! If you're looking for luxury, it's not here, but this place was fine, bug free! The port/ticket office to Zan is a 5 minute walk and the hotel staff even accompanied us to help purchase tickets and avoid being ripped off.
Stayed 1 night in Jul 2017

2/10 Terrible

Giuliano, Italy

Disliked: Cleanliness, property conditions & facilities, room comfort
Shabby place, to be avoided
I stayed only two nights but I did not find much right with the hotel. The wifi was not working, no hot water in the room, air-conditioning was mouldy and smelly, the mattress was incredibly hard and breakfast was very bad. In general the place is not looked after, the rooms are mostly unsold and staff enjoys sitting on the floor a bit everywhere. It does not matter how little you charge, some basic standards must be met.

8/10 Good

Zach, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was there for 1 night in between Zanzibar ferry and my flight out of DAR

8/10 Good

Donnalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel, quick service.
Great stay. Quick and easy check in and out. Staff offered to pack our breakfast because we had an early ferry departure, which I thought was a very nice touch.

6/10 Okay

Verified traveller

Average to just below average hotel. Not a good value for your money. Internet did not work and shower was shady.

8/10 Good

Taiyabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Goog

2/10 Terrible

Hansol, Kampala

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little satisfaction
Overall facilitis are not good enough.Almost nothing except shower bed light airconditioning is not available. Breakfast was not enough either.

6/10 Okay

Jesper

Liked: Cleanliness

6/10 Okay

Khipani, London

Liked: Cleanliness, staff & service, room comfort
Reasonable place.
Reasonable place for the price. Shower and air con issues but staff moved us to another room. WiFi didn't work in the rooms, only at the reception. Good choice of channels on cable TV.

6/10 Okay

katana346, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Good Hotel for a Fair Price, Unreliable Shuttle
The hotel was centrally located, affordable, and clean. Breakfast was okay, and overall we enjoyed the facilities.The hotel shuttle is unreliable though. We had placed a request for a shuttle beforehand, and got stood up; we ended up hailing a local cab from the airport. When we mentioned this to the desk clerk, she reacted with complete apathy. This does not build trust. For this reason alone, we would likely find somewhere else to stay if we visited again, and would not advise others to stay here either.

8/10 Good

Derick, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
extreemly helpfull staff
The staff very friendly and the duty manager (morning) extremely helpful The evening meal was most enjoyable

4/10 Poor

Al, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short walk to ferry terminal.
The hotel's proximity to the ferry is its main benefit. It is also open 24hours, so check-in is available for night arrivers from Dar airport. When we arrived at 2am the staff were asleep, the room key did not work, and the room was damp from the sea air. The hotel did not make the promised 7am wake up call. Breakfast was basic.

10/10 Excellent

Driss

Stayed 2 nights in Jan 2024

10/10 Excellent

Godelive

Liked: Cleanliness, staff & service
Sans comment
Stayed 3 nights in Jul 2023
Response from RAINBOW HOTEL on Aug 13, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout s'est bien passé, hôtel situé en plein milieu de commerces et près du ferry. Nous avions prevenu que nous serion parties avant le petit déjeuner et à notre depart l'agent de sécurité nous donne un sac du petit déjeuner à emporter, c'était adorable :) Juste pas d'eau chaude !!
Stayed 1 night in Dec 2022
Response from RAINBOW HOTEL on Dec 17, 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Harald

Travelled with partner
Disliked: Amenities, property conditions & facilities
Zentral gelegen Nähe Fährhafen
Stayed 1 night in Sep 2022
Response from RAINBOW HOTEL on Oct 29, 2022
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

LAURENT

Disliked: Cleanliness, property conditions & facilities
Hôtel médiocre.
L'établissement n'offre pas une prestation convenable de la propreté. La salle de bain n'était pas propre. La vaisselle était repoussante et la qualité des repas et petits déjeuners n'était pas au rendez-vous.
Stayed 3 nights in Sep 2022

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel
Decent hotel as expected from Lonely Planets description. Friendly staff, rooms clean and basic. You have a fan and AC which is a plus. Hot water was quite reliable. Standard good breakfast.
Stayed 1 night in Sep 2022
Response from RAINBOW HOTEL on Oct 29, 2022
Thanks for staying with us. We appreciate your feedback!