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Reviews of Radisson Hotel & Apartments Dammam Industry City

3 out of 5
Radisson Hotel & Apartments Dammam Industry City
Intersect Highway 615, Makkah Road, Dammam 2nd Industrial City, 67th St, Dammam

Reviews

8.2

Very good

Rating 10 - Excellent. 29 out of 62 reviews" "
Rating 8 - Good. 16 out of 62 reviews" "
Rating 6 - Okay. 10 out of 62 reviews" "
Rating 4 - Poor. 3 out of 62 reviews" "
Rating 2 - Terrible. 4 out of 62 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Gurnek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Apr 2024

10/10 Excellent

Inge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property met all our needs, and was perfectly located for our business trip. Clean, lots of amenities for meeting outside our rooms and extremely helpful and friendly staff! We found the buffet breakfast, lunch, dinner of good quality, but very expensive and too many consistent choices between the 3 meals.
Stayed 7 nights in Mar 2024

2/10 Terrible

Clement

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I purchased a suite and was given a standard room because all the suites were full or were not ready (while i checked in evening time !) ! I want my money back
Stayed 1 night in Feb 2024

8/10 Good

Mazhar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and friendly treatment. Good for any visitor to the industrial area. Other than that the location has nothing to offer.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Business traveller
Stayed 3 nights in Oct 2023

10/10 Excellent

Praveen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

MOHAMMAD

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from MK on Jul 31, 2023
Thank you for reaching out and providing us with valuable feedback.

8/10 Good

JEAN PHILIP, Jeddah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Descent and convenient for business
Stayed 1 night in Oct 2022
Response from Tobias Ammon on Nov 1, 2022
Dear guest,Thank you for your review and for sharing your recent experience at Radisson Hotel & Apartments Dammam Industrial City. We love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon!With kind regards,Tobias Ammon General Manager

10/10 Excellent

Aisha

Stayed 1 night in Aug 2022
Response from Tobias Ammon on Oct 10, 2022
Dear guest,Thank you for your review and for sharing your recent experience at Radisson Hotel & Apartments Dammam Industrial City. We love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon!With kind regards,Tobias Ammon General Manager

4/10 Poor

Fation

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for business trip. Initially had Booked for 5 days but finished work in two days and left early. However hotel was not business friendly and refused to refund the remaining 3 days. Will never book again.
Stayed 5 nights in Apr 2022
Response from Tobias Ammon on May 4, 2022
Dear Mert, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire team at Radisson Hotel & Apartments Dammam Industrial City, I apologies for the concerns you have shared about your experience at our hotel. I have addressed it with our team and I assure you we are working diligently to ensure to improve our operation to meet all or clients expectations. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Kind regards, Tobias Ammon Radisson Hotel & Apartments Dammam Industrial City

10/10 Excellent

Brent

Liked: Cleanliness, amenities, property conditions & facilities
Don’t let the exterior bother you. Very nice hotel.
Stayed 1 night in Feb 2022

10/10 Excellent

Satyendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Mr. Jitendra was very helping and guided us with all services offered by hotel. Loved the stay!!!
Stayed 3 nights in Oct 2021

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Ziad on Sep 5, 2021
Thank you for your review we will be looking forward to welcome you again

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Safa Ali on Jul 13, 2021
Dear Valued Guest, Thank you for your feedback regarding your stay at Park Inn by Radisson Hotel&Apartments Dammam Industrial City. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Safa Ali Front Office Manager Park Inn by Radisson Hotel&Apartments Dammam Industrial City

8/10 Good

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from GM on May 26, 2021
Dear Abdulaziz, Thank you for your rating! We are pleased to know that you had a pleasant Experience. We hope you will come back and visit us soon! Regards, Abdelsalam Al Tamimi General Manager

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from GM on May 26, 2021
Dear Mohammad, Thank you for your rating! We are pleased to know that you had a pleasant Experience. We hope you will come back and visit us soon! Regards, Abdelsalam Al Tamimi General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021
Response from Safa Ali on Jul 13, 2021
Dear Valued Guest, Thank you for your feedback regarding your stay at Park Inn by Radisson Hotel&Apartments Dammam Industrial City. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Safa Ali Front Office Manager Park Inn by Radisson Hotel&Apartments Dammam Industrial City

6/10 Okay

Mohammed

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in May 2021
Response from GM on May 26, 2021
Dear Mohammed, Thank you for your rating! We are pleased to know that you had a pleasant Experience. We hope you will come back and visit us soon! Regards, Abdelsalam Al Tamimi General Manager

6/10 Okay

Saleh

Stayed 1 night in Jan 2021

6/10 Okay

Don

Stayed 3 nights in Dec 2020

6/10 Okay

Ahmed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
الخدمه بطيئه جدا في كل شئ
Stayed 1 night in Sep 2020
Response from Abed Tamimi on Sep 22, 2020
ضيفنا العزيز نقدر لكم بذل الوقت في تعبئة بيان الاستطلاع الخاص بإقامتكم لدينا مؤخراً. نيابة عن كامل الطاقم الخاص بنا هنا في فندق وشقق بارك إن باي راديسون المدينة الصناعية الثانية بالدمام نود أن نقدم اعتذارنا عن كل ما أقلق راحتكم خلال فترة إقامتكم لدينا. نقدر لكم تعقيباتكم التي سنستفيد منها في تحسين طريقة أدائنا للعمل، على أمل أن الوفاء بتوقعاتكم وتجاوزها خلال زيارتكم المقبلة لنا مع وافر الاحترام، عبدالسلام التميمي المدير العام

2/10 Terrible

RaafatEltenawy, Riyadh

Travelled with family and small children, Travelled with group
Disliked: Staff & service, property conditions & facilities
Very poor service. The hotel was dedicated to COVID 19 patients. No room service and very poor breakfast. I requested three mix grill meals and they were the worst I have eaten in my life. They charged me extra money and when I argued with somebody on the phone he blamed me for not asking for ghe price before I order. After I left the hotel the accountancy personnel called and apologized for charging me SR 150 extra and promised to see the refunding policy.
Stayed 2 nights in Jul 2020
Response from Abed on Aug 5, 2020
Dear Raafat, Thank you very much for taking the time to write a review about your recent stay with us here at the Park Inn By Radisson Hotel & Apartments Dammam 2nd Industrial City, We appreciate all feedback as it enables us to right any wrongs. I must offer my sincere apologies that your experience was not as enjoyable as you had anticipated. Please be assured that your comments have been taken on board. for further assistance kindly write to the below e-mail address: gr.dammamindustrial@parkinn.com We value you as a customer and hope this one off experience does not prevent you from staying with us again in the near future. Regards, Abdelsalam Al Tamimi General Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Abed Tamimi on Sep 2, 2019
Dear Mohammad, Thank you for taking the time to write a review on your recent stay with us. Your commentary is important and of great help to us. I will certainly share your message with my Team. It is delightful to know you had a pleasant stay. We hope to see you again in the near future. Kind regards, Abdelsalam Al Tamimi General Manager

8/10 Good

Bassel

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2019
Response from Abed Tamimi on Sep 2, 2019
Dear Bassel, Thank you for taking the time to write a review on your recent stay with us. Your commentary is important and of great help to us. I will certainly share your message with my Team. It is delightful to know you had a pleasant stay. We hope to see you again in the near future. Kind regards, Abdelsalam Al Tamimi General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the location inside an industrial city, so that, a bad smell available some time. Also, there was to much insects every ware, but of course not inside the room.
Stayed 1 night in May 2019
Response from Abed Tamimi on May 12, 2019
Dear Guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Park Inn by Radisson Hotel & Apartments Dammam 2nd Industrial City, we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! With best regards Abdelsalam Al Tamimi General Manager

10/10 Excellent

Steve, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, new hotel in a great location for work in the Industrial area. Wonderful staff and great amenities.
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New friendly receptionist. Room clean and bed comfortable.
Stayed 1 night in Apr 2018
Response from Abdelsalam Al Tamimi on Apr 22, 2018
Dear Thank you very much for having taken the time to share your experience about your recent stay with us. It is just with your open and constructive feedback, that we can improve our services and fulfill our promises. I'm more than happy to see, you enjoyed your time at the Park inn By Radisson Hotel & Apartments Dammam 2nd Industrial City. It was my pleasure to read your review and the whole team says THANK YOU, this is the best motivation for all of us. I'm looking forward to welcome you again. Regards, Abdelsalam Al Tamimi General Manager

10/10 Excellent

Alexandre

Stayed 3 nights in Nov 2023

8/10 Good

philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Fatima on Jun 12, 2023
Thanks for your review and we hope to see you again!

8/10 Good

Michele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, perfect position for business purposes. In my opinion they need to improve the buffet at the restaurant “Bocca buona” with more internacional receipts and plates , while using an italian name but it’s not . I have seen people walking in the restaurant looking the buffet and getting out.
Bocca buona Rest.
Not italian
Stayed 4 nights in Oct 2022
Response from Tobias Ammon on Oct 10, 2022
Dear Michele, We appreciate your feedback regarding the Bocca buona restaurant. Please be informed that the restaurant is currently closed and we do operated the RBG restaurant and this is the restaurant you were dinning in. We regret to hear your dining experience did not meet your expectations. We have shared your comments and concerns with our FOOD AND DRINK department so the situation may be addressed to ensure that outstanding service and presentation is delivered. Kind Regards Tobias Ammon General Manager

10/10 Excellent

Tariq

Stayed 1 night in Aug 2022
Response from Tobias Ammon on Oct 10, 2022
Dear guest,Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!Best regards,Tobias Ammon General Manager

8/10 Good

Hamdan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Tobias Ammon on May 4, 2022
Dear guest, Thank you for your review and for sharing your recent experience at Radisson Hotel & Apartments Dammam Industrial City. We love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon! With kind regards, Tobias Ammon General Manager

6/10 Okay

Khalid

Stayed 1 night in Mar 2022
Response from Tobias Ammon on May 4, 2022
Dear guest, Thank you for taking the time to review your stay with us. We strive towards 100% Guest Satisfaction and your feedback is extremely important to us. I was disappointed to see that on this occasion we did not entirely meet your expectations. I would like to apologize. I hope that we will have another opportunity to welcome you back and to show you that we can make it right. With best regards, Tobias Ammon General Manager

10/10 Excellent

ali

Stayed 1 night in Nov 2021

6/10 Okay

abdulmohsin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
‏لقد كانت خدمة تنظيف الغرف سيئة جدا حيث لم يتم تنظيف الغرفة الا 9:30 ليلا بعد مطالبات كثيرة كذلك هناك عطل في باب الحمام في الغرفة 205 وطلبت اصلاحه ولم يتم للاسف
Stayed 2 nights in Oct 2021

10/10 Excellent

MoHAMMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جميل ونظيف جداً
Stayed 1 night in Sep 2021
Response from Zahra Alsulaiman on Oct 7, 2021
ضيفنا العزيز نقدر لكم بذل الوقت في مشاركتنا تجربتكم الأخيرة معنا نيابة عن كامل الطاقم الخاص بنا هنا في فندق وشقق بارك إن باي راديسون المدينة الصناعية الثانية بالدمام ,نود أن نشكركم لتعاملكم معنا و نأمل أن نرحب بكم ثانية عندما تحط الرحال بكم هنا مرة أخرى. مع وافر الأحترام, زهراء آل سليمان , مدير خدمة الضيوف.

10/10 Excellent

MOHAMMA

Stayed 1 night in Sep 2021

10/10 Excellent

Hajar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Zahra Alsulaiman on Oct 7, 2021
Thank you for your review we will be looking forward to welcome you again

10/10 Excellent

ashsarf

Stayed 3 nights in Jul 2021
Response from Reservations Team on Jul 24, 2021
Dear Ashsarf Thank you for your stay with us we will be looking forward to welcome you in the future

10/10 Excellent

BASHAR

Liked: Cleanliness, staff & service
Stayed 1 night in May 2021
Response from Safa Ali on Jul 13, 2021
Dear Mr. Bashar, Thank you for your feedback regarding your stay at Park Inn by Radisson Hotel&Apartments Dammam Industrial City. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Safa Ali Front Office Manager Park Inn by Radisson Hotel&Apartments Dammam Industrial City

4/10 Poor

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق ممتاز
رائعة خدمة تنظيف الغرفة ليست جيدة بما فيه الكفاية
Stayed 4 nights in May 2021
Response from GM on May 26, 2021
Dear Mahmoud, Thank you very much for taking the time to write a review about your recent stay with us here at the Park Inn By Radisson Hotel & Apartments Dammam 2nd Industrial City. We appreciate all feedback as it enables us to right any wrongs. I must offer my sincere apologies that your stay was not as enjoyable as you had anticipated. Please be assured that your comments have been taken on board. We value you as a customer and hope this one off experience does not prevent you from staying with us again in the near future. Regards, Abdelsalam Al Tamimi General Manager

8/10 Good

Mahmoud

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
إقامة جيده بشكل عام
جيد جدا واستمتعت بالوقت والإقامة
Stayed 2 nights in May 2021
Response from GM on May 26, 2021
Dear Mahmoud, Thank you for your rating! We are pleased to know that you had a pleasant Experience. We hope you will come back and visit us soon! Regards, Abdelsalam Al Tamimi General Manager

8/10 Good

Salmeen

Stayed 3 nights in May 2021
Response from Safa Ali on Jul 13, 2021
Dear Mr. Salmeen, Thank you for your feedback regarding your stay at Park Inn by Radisson Hotel&Apartments Dammam Industrial City. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Safa Ali Front Office Manager Park Inn by Radisson Hotel&Apartments Dammam Industrial City

8/10 Good

JOHN A.G.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for business trip
good choice and seems to be the only choice if you're visiting Damman second industrial area. good value of money
Stayed 3 nights in Feb 2020
Response from Abed on Aug 5, 2020
Dear John, Thank you very much for having taken the time to share your experience about your recent stay with us. It is just with your open and constructive feedback, that we can improve our services and fulfill our promises. I'm more than happy to see, you enjoyed your time at the Park inn By Radisson Hotel & Apartments Dammam 2nd Industrial City. It was my pleasure to read your review and the whole team says THANK YOU, this is the best motivation for all of us. I'm looking forward to welcome you again. With best regards Abdelsalam Al Tamimi General Manager

10/10 Excellent

Ebrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Mohammed

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2019

10/10 Excellent

Mohammad

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
فندق جميل ورائع
الفندق جميل ونظيف وهادئ ولكن موقعه بعيد عن المناطق الحيويه تقريبا 22 كيلو عن الدمام والخبر والمنطقه فيها روائح كريهه جدا شكرا لكم
Stayed 3 nights in Aug 2019

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جيد لكن يعيله البعد
الفندق بعييييييد جدا عن وسط البلد لدرجة حتى تطبيقات المطاعم ترفض التوصيل اليه عدا ذالك الفندق جيد جدا وطاقم العمل من استقبال وخدمة ممتازوون
Stayed 1 night in Aug 2019