Dear Ms. Nikki Vo,Thank you so much for your wonderful feedback!We are pleased to hear that you loved our hotel and enjoyed the clean environment and beautiful views. Your kind words about our staff, especially Kim Anh, are greatly appreciated. She is indeed a valuable member of our team, and we will be sure to pass on your compliments to her.We are delighted that you had such a positive experience and are looking forward to welcoming you back in the future. Your strong recommendation and 5-star rating mean a lot to us.Thank you once again for choosing our hotel.Best regards,Natalie Pham (Ms.)Front Office Manager

Dear Ms. Benito,Thank you for choosing Stella Maris Beach Da Nang for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay.We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service and our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Stella Maris Beach Team

Dear Mr. Dean Jones,Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed our hotel's convenient location near the beach and found our breakfast excellent. It's great to know that you found our rooms spacious and pleasant.We appreciate your suggestion regarding the shower screen to prevent water flooding in the bathroom. Your feedback is valuable to us, and we will certainly take it into consideration for future improvements.We're delighted that you were able to enjoy our rooftop pool. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,NATALIE PHAM (Ms.) - Front Office Manager

Dear Mr. Jack Chung,Thank you so much for taking the time to leave a review of your recent stay at Stella Maris Beach Đà Nẵng.We're thrilled to hear that you enjoyed your experience with us and that you appreciated our facilities, services and our team members.Your kind words mean a lot to us, and we're grateful for your feedback. We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,Kim Anh - Guest Service Supervisor

Dear Mr. Ryan Erdman,Greetings from STELLA MARIS BEACH DANANG!We would like to thank you for taking the time to inform us of your experience in our hotel!It is always refreshing to receive a positive rating and I very much look forward to sharing your feedback with our entire team of your recent stay with us at Danang. Ensuring our guest comfort on every level is important to our entire team. We have to continuously striven all of our efforts to make any single guest who have chosen to stay with us the most comfortable & enjoyable vacation in Danang city.Thank you again for choosing Stella Maris Beach Hotel at your accommodation. We look forward to welcoming you again soon.Warmest regards,NATALIE PHAM - Front Office Manager

Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

Dear Ms. Cindy Nguyen,Greetings from STELLA MARIS BEACH DANANG!We would like to thank you for taking the time to inform us of your experience in our hotel!It is always refreshing to receive positive comment and I very much look forward to sharing your feedback with our entire team of your recent stay with us at Danang. Ensuring our guest comfort on every level is important to our entire team. We have to continuously striven all of our efforts to make any single guest who have chosen to stay with us the most comfortable & enjoyable vacation in Danang city.Thank you again for choosing Stella Maris Beach Hotel at your accommodation. We look forward to welcoming you again soon.Warmest regards,NATALIE PHAM - Front Office Manager

Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Sir/Madam,May we begin by thanking you for choosing Stella Maris Beach Da Nang for your stay. We are glad to read that you appreciated our staff assistance.We regret that some inconvenience made your experience less than perfect. Please know that we are continuously improving our service with our ongoing staff training or constructive maintainance.Thank you for letting us know where improvement is needed. It is comments like yours that help us continually enhance our service levels and strive for excellence. We look forward to welcoming you back in the future.Sincerely,Kim Anh - Guest Service Supervisor

Dear Ms. Tosca Lueks,Greetings from STELLA MARIS BEACH DANANG. We thank you very much for choosing our property for your recent stay in Da Nang.Recently we have been informed about your quite low rating on EXPEDIA (1/5) then we wonder if there was something that we did not expect happened and made your stay unhappy? We wish we had had an opportunity to talk with you to understand more your point of view to our hotel in order to make your stay as an unforgettable one, instead to what I have inquired about you during your stay. Would you please help us to be more clear on all the other services that you have not mentioned in the review that make the rate so low?We are here guaranteed our guest will have service that deserved with the guest pay. On behalf of hotel Management, thank you again.We look forward to hearing positive feedback from you soon. Have a great day!NATALIE PHAM (Ms.) - Front Office Manager

Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.We are happy to know that you were impressed by our facilities, food and beverage services and especially our customer services. It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences. Thank you again for highlighting our services and facilities. We look forward to welcoming you back for another great stay.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Thank you so much for taking the time to leave a review of your recent stay at Stella Maris Beach Đà Nẵng.We're thrilled to hear that you enjoyed your experience with us and that you appreciated our facilities, services and our team members.Your kind words mean a lot to us, and we're grateful for your feedback. We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Greetings from Stella Maris Beach Đà Nẵng.Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel.We look forward to welcoming you back to the Stella Maris Beach Đà Nẵng.Regards,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Thank you for choosing Stella Maris Beach Đà Nẵng as your accommodation.It's through your sharing that gives us more confidence in improvisation to our existing service standards. We would share this to our Team and will definitely continue to challenge ourselves to achieve better guest's experience for hotelOnce again, the hotel appreciates your kind words and look forward to serving you again in future.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Thank you for leaving us such a wonderful rating. We are glad that you loved our facilities and our customer service, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing.Once again, the hotel appreciates your kind words and look forward to serving you again in future.Sincerely,Kim Anh - Guest Service Supervisor

Dear Ms. Ivy Chui,We were thrilled to read your glowing review of Stella Maris Beach Đà Nẵng. We're so glad that you enjoyed your stay with us and that our team was able to provide you with excellent service. Thank you so much for all your kind words about our hotel, our service from the heart of our team, the beauty of the nature, the beach and pool areas.Thank you for taking the time to share your feedback with us and recommending us to others. We truly appreciate your kind words, and we look forward to the opportunity to welcome you back to our hotel in the future.Best regards,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

Dear Ms. Rachel,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Mr. Martens,Thank you for your feedback regarding the cleanliness of the room. We're pleased to hear that you found it to be clean. We apologize if you felt that the overall value did not meet your expectations. Your feedback is valuable to us as we continuously strive to improve our services and offerings. If there are specific areas where you believe we can enhance the value for our guests, please feel free to share, as we always aim to provide the best experience possible. We hope to have the opportunity to welcome you again in the future and exceed your expectations.Best regards,Kim Anh ( Ms )

Dear Mr. Gavin Wei Wen Gn,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Mr. Tam La,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Mr. Duong Ton Dat,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Jacqueline Ka,Greetings from STELLA MARIS BEACH DANANG!We would like to thank you for taking the time to inform us of your experience in our hotel!It is always refreshing to receive positive comment and I very much look forward to sharing your feedback with our entire team of your recent stay with us at Danang. Ensuring our guest comfort on every level is important to our entire team. We have to continuously striven all of our efforts to make any single guest who have chosen to stay with us the most comfortable & enjoyable vacation in Danang city.Thank you again for choosing Stella Maris Beach Hotel at your accommodation. We look forward to welcoming you again soon.Warmest regards,NATALIE PHAM - Front Office Manager

Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Thank you for choosing Stella Maris Beach Đà Nẵng as your accommodation.It's through your sharing that gives us more confidence in improvisation to our existing service standards. We would share this to our Team and will definitely continue to challenge ourselves to achieve better guest's experience for hotelOnce again, the hotel appreciates your kind words and look forward to serving you again in future.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Greetings from Stella Maris Beach Đà Nẵng.Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel.We look forward to welcoming you back to the Stella Maris Beach Đà Nẵng.Regards,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Greetings from Stella Maris Beach Đà Nẵng.Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel.We look forward to welcoming you back to the Stella Maris Beach Đà Nẵng.Regards,Kim Anh - Guest Service Supervisor

Dear valued guest,Thank you for your review.On behalf of our Stella Maris Beach team, I want to extend my sincerest apology for the negative experience that you had during your stay.Also, I want to thank you for bringing this issue to our attention. We will definitely look at it carefully. As we are always looking for ways to better our service, and your feedback is an invaluable part of that process.Thank you again and please don’t hesitate to contact us with any further concerns.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Mr. Philip Tram,Thank you for taking time to share your experience regard to your recent stay at Stella Maris Beach. I am regret that your experience at our Hotel did not meet your expectations. We are here guaranteed our guest will have service that deserved with the guest pay, which are, in addition, we did some serious checks on camera on your stay to verify it. Our pool is from 7 to 7, not to 6 and Bar until 10 o'clock at night, which valued guests can enjoy there unlimitedly without any additional fees, where there was no sign of your son's appearance on the pool before opening, as the camera. Besides, Our pool is definitely not an infinity pool, and neither do the missing glass, if any.We are Stella Maris and we wonder if you are mentioning our servies?We truly appreciate a bad review, since everybody reads it. Like this we have a chance to explain what happened. We look forward to hearing positive feedback from you soon. Have a great day! Sincerely yours,NATALIE PHAM (Ms.) - Front Office Manager

Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

Dear Valued Guest,We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Kim Anh - Guest Service Supervisor