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Reviews of Senvila Boutique Resort & Spa

4 out of 5
Senvila Boutique Resort & Spa
Thanh Nhi Village, Tran Nhan Tong Street, Cam Thanh Ward, Hoi An, Quang Nam

Reviews

9.0

Wonderful

Rating 10 - Excellent. 92 out of 143 reviews" "
Rating 8 - Good. 35 out of 143 reviews" "
Rating 6 - Okay. 11 out of 143 reviews" "
Rating 4 - Poor. 3 out of 143 reviews" "
Rating 2 - Terrible. 2 out of 143 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay at Senvila, it’s not walking distance to hoi an old town but an easy bike or taxi! Room is clean and comfortable, pool is beautiful and the spas massage is amazing. Senvila is a great choice for everyone!
Stayed 2 nights in Sep 2023
Response from Senvila Boutique Hoi An. on Sep 30, 2023
Dear Mr/Ms. Jill ,Thank you very much for having taken your time to provides us with your valuable feedback relating to you at SENVILA Boutique Resort & Spa Hoi An. We are happy that your stay was positive experience and that you enjoyed your time with us.Thank for sharing your experience and post it here for others to read, if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again.Best regards,

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays in my one month in Vietnam! Staff was super lovely, hotel was beautiful, clean and modern, and they even upgraded me to a better room without me asking. A little out of the way but that was the perfect reason to rent a motorbike!
Response from The General Manager on Jan 30, 2023
Dear Jonathan,Thank you so much for staying at Senvila Boutique Resort Hoi An.We are very happy to have your feedback. Your compliments are the encouragement that makes us strive harder to provide the best impression and satisfaction.From the bottom of our heart, we are looking forward to seeing you again and will be able to provide even more wonderful time and memorable experience.With best regards,The General Manager

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly Hotel, Staff fantastic and can't do enough for you. Second visit and it won't be our last. Cludie and the Team do a great Job.
Stayed 14 nights in Apr 2019
Response from Luci Mr on Apr 24, 2019
Thank you for enjoy with us.

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2019
Response from Luci Mr on Apr 2, 2019
Thank you from SENVILA!

10/10 Excellent

bao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was good and staffs were friendly. The room was cleaned and comfortable to stay . Their breakfast was extremely good to eat .
Stayed 3 nights in Mar 2019
Response from Luci Mr on Mar 21, 2019
I hope this response finds you well and trust that you have enjoyed your stay at Senvila Boutique Hoi An Resort and Spa First of all, we would like to express our great thanks to you for choosing to stay with us during your time in Hoi An. It was our great pleasure to accommodate and assist you on your visit. Should you have any further input please feel free to contact us via email or telephone. Lastly thanks again. We look forward to the pleasure of welcoming you back in the future. Best regards,

10/10 Excellent

D, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family of 4 with 2 teenagers had a great time. The staff are nice and helpful providing our needs . We booked 2 rooms They gave us the family room which was spacious. Pool was the highlight and breakfast is healthy. Can't complain at all. Well done Sevilla.
Stayed 4 nights in Dec 2018
Response from Nancy.Ms on Jan 3, 2019
We are delighted that you had a wonderful stay. Your compliment on our staff service is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied. Staff are very helpful and service in all aspects are very good. Can't complain at all. Well done Senvilla
Stayed 1 night in Dec 2018
Response from Nancy.Ms on Jan 4, 2019
We are delighted that you had a wonderful stay. Your compliment on our staff service is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Best regards,

10/10 Excellent

Jami, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful resort with helpful and friendly staff. Slightly further away from old town than some however super easy to get to town with the free shuttle bus or a super cheap taxi. Beautiful pool and gym made up for the distance and this is why we chose this resort over others.
Stayed 5 nights in Oct 2018
Response from Nancy.Ms on Nov 7, 2018
Thanks for staying with us. We appreciate your review! We're look forward to welcoming you at SENVILA on your next trip in Hoi An Thanks and best regards,

10/10 Excellent

Daryl, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel with great pool area and just a short hop from the old town
Stayed 1 night in Oct 2018
Response from Nancy.Ms on Nov 2, 2018
Thanks for staying with us and appreciate your review Hoping to see you at SENVILA on your next trip vacation in Hoi An Have a nice day! :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel!
Large rooms, huge bed, nice bathroom. Pool area is lovely and the breakfast is good too. The hotel has a shuttle service to Hoi An ancient town and An Bang beach. Would definitely stay here again.
Stayed 3 nights in Oct 2018
Response from Phuong Nguyen (Ms) on Oct 12, 2018
Thanks for staying with us. We appreciate your review! We're looking forward to welcoming you at SENVILA on your next trip in Hoi An. Have great day!

8/10 Good

hkmartini, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic Boutique Hotel w/ relaxing pool
The boutique resort looks more beautiful upon arrival than we saw the photos on the internet. It is probably one of the few boutique resorts in Da Nang at accessible room rate. The swimming pool is not big though but is such a gorgeous place to chill out and relax. Inside the room, the deco/ furnishment is clean and minimal but the ambience is nice and relaxing and it is quite spacious. Personally I love the bathroom design, simple yet chic.
Stayed 2 nights in Aug 2018
Response from Nancy.Ms on Aug 19, 2018
Thanks for staying with us. We appreciate your feedback! Have a nice day!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really appreciated the helpful staff at this hotel. They were very informative about the services provided. During our breakfast, a staff checked in on us and asked us what we needed. She then booked what we needed for us. There is also bikes that you can use for FREE. I recommend it since the resort is far from the main touristy parts of Hoi An. The breakfast buffet is delicious.
Stayed 1 night in Jul 2018
Response from Nancy.Ms on Aug 16, 2018
Thank you for your staying with us Hoping to see you at SENVILA on your next trip in Hoi An Have a nice day!

10/10 Excellent

Sieu hue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing hotel
Nice swimming pool and comfortable room
Stayed 2 nights in May 2018
Response from Giang Mr on Jul 23, 2018
Thanks for staying with us. We appreciate your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel staff were wonderful Cannot fault anything
Stayed 8 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable hotel just outside Hoi An.
Our room was spacious, comfortable and clean. The pool area was lovely. The breakfast had a large and delicious variety of western and Vietnamese foods. The staff were all friendly and accommodating.
Stayed 5 nights in Mar 2018

8/10 Good

Matt, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Senvila Resort - Just Outside Old Quarter Hoi An
Senvila Resort was very clean and the facilities like the swimming pool, fitness centre, and hotel room bathrooms were very modern. The staff were friendly and always wiling to help. The hotel is located outside of Old Quarter Hoi An, and the hotel does offer a free shuttle service to both Old Quarter and An Bang beach but the shuttle is not very reliable, on a few occasions we found ourselves waiting in long lines to be picked up, and on a couple of occasions when the shuttle ran late we ended up just catching a cab instead (which isn't expensive, but it's just annoying to wait for a shuttle that doesn't arrive on time or does not have enough space for everyone). To their credit when the shuttle is full they do call for a cab to pick up the rest of the people although you have to wait even longer. I would recommend Senvila to anyone who want's a resort feel without the resort prices and is willing to stay outside of Hoi An Old Quarter and wait for shuttles or pay for taxis to and from the city centre, which can be easy to do.
Stayed 4 nights in Mar 2018

10/10 Excellent

Jove, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, lovely place between the city and beach
Lovely, private resort. Friendly staff. Good range of international tourists. Excellent place to go if you want to unwind. There is regular free transport to and from both the city centre and beach. Hoi An was my favourite place to stay in Central Vietnam. The food was excellent offering both Vietnamese, Western & Vegan options! 24 hour gym and lovely pool.
Stayed 3 nights in Mar 2018

10/10 Excellent

Becca, surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the city center
We stayed at the hotel for two nights. The room was beautiful and comfortable, just a bit chilly but we had an extra duvet. The staff was very friendly and accommodating + the food was very good!
Stayed 2 nights in Feb 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stylish hotel with fabulous staff!
Hotel was beautiful, really stylish and clean. The pool area was lovely and the room was great. The staff were so friendly and went out of their way to make our stay perfect. The breakfast was great too! We would really recommend this wonderful hotel as a base to explore the lovely town of Hoi An :)
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2017

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort!!
Excellent hotel! This resort is brand new and extremely luxurious! The pool is absolutely amazing, breakfast is great, the bed is so comfortable, the room is large and the shuttle to beach and town makes staying further away an easy choice! The staff are brilliant, especially Ly and Robin who made us feel so welcome from day one. We also were lucky to meet the owner who is so friendly and helfpful. 5 stars all around, if you book here you will not be disappointed!

10/10 Excellent

Aviran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Aviran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great staff

10/10 Excellent

Aviran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Only positive thing is how newly built this is.
The only positive thing about this hotel is how newly built it is. Though, maybe it is the way it was built - sound proofing was terrible. We were woken up a couple of nights at 6am from loud bass music playing from the neighbouring local homes. The bass were sporadic throughout the day as well even at 5pm. We could also hear our neighbors above walking around. Location is about 10 mins by car from the ancient town and there's nothing to eat around there. Wouldn't recommend riding a bicycle as the cars and trucks speed down this road. Service was generally friendly and helpful though i felt that they were trying to get a penny from us every time they could - for eg; I needed help from reception to help me place a call to a Hoi an number as my local SIM card didn't get a dial tone, to my surprise they told me they needed to charge me for that call. They also tried to oversell their tour packages to the extent they asked a lot of questions about the preplanned tour that I had booked, where I had found it etc and that they haven't heard of them before. Like they were trying to make it out to be an unreliable tour company. In summary, though it was an okay stay, probably wouldn't stay here again as those factors add up to an unpleasant one.
Response from DOS on Aug 2, 2017
Dear Valued Guests, Thanks for your review on Expedia. We always trust that any comment from our valued guests are huge contribution to our business development. Please be informed that our construction is fully completed. All deffects were checked and fixed. Our new and well trained team here is ready to welcome you, all travel fellows with green beautiful Senvila. We are looking forward to your return too, Anonymous. Then we can call your name, and you can call us HOME. Best regards, Managment of Senvila Resort & Spa

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury!
So happy we stayed here! So beautiful, comfortable and luxurious! And the staff wasn't fantastic. The shuttle service is wonderful!

10/10 Excellent

HA, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Boutique Resort
Room size is bigger than normal hotel. Front & Back are unblocked. Front comes with a balcony. All staff speaks English thus service is smooth. Location wise, one can take complimentary hotel transport to old town or An Bang beach. Bicycle is available too. In addition, breakfast is provided. Is value for money & a great place to stay.

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2023
Response from Senvila Boutique Hoi An. on May 27, 2023
Dear customer,Thank you so much for staying at Senvila Boutique Resort Hoi An, from the bottom of our heart, we are looking forward to seeing you again and will be able to provide even more wonderful time and memorable experience.Best regard,Senvila Boutique Hoi An.

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon sejour !
Tres bon séjour dans cet hôtel. Un peu loin du centre (4km) mais l'hotel propose des velos gratuitement ! Ideale pour ce balader. Le personnel est au petit soin, cetait si agreable. La piscine été tres agreable.
Stayed 6 nights in Apr 2023
Response from The General Manager on Apr 21, 2023
Dear Kelly,We are much grateful for your stay with us and your wonderful review. It is definitely a great pride of us and it really encourages us a lot.Thank you and hope to see you back with us again soon.With best regards,The General Manager

10/10 Excellent

takahiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プールがキレイ。 あまり利用されていないがずっと水を変えている。 虫が出るが、まぁこれはどうしようもないかも。 立地は良い。
Stayed 2 nights in Feb 2023
Response from The General Manager on Feb 28, 2023
Dear Takahiro, It was our pleasure to serve you and we are very glad when receiving your feedback too. We highly appreciate for taking time sharing your experiment and for recognizing our effort in offering a better than best service. On the other hand, we always value our customer's reviews for better service in the future. From the bottom of our hearts, we are looking forward to seeing you again and will be able to provide an even more wonderful time and memorable experience. With best regards,

6/10 Okay

Arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hoi An
Det fanns ingen tillstymmelse till en bar, endast tomma spritflaskor. Ev mat komm från andra restauranger. Taxi krävder för att komma till centrum. Personalen var toppen, rent och snyggt
Stayed 6 nights in Dec 2022
Response from The General Manager on Jan 16, 2023
Dear Arne, Warmest Greetings from Senvila Boutique Resort! Thank you so much for letting us be a part of your vacation and taking the time to share your review of your experience. We also were happy to read your kind comments about our staff. Regarding our restaurant and bar, we are sorry to hear that not all our services were satisfactory to you. We will try our best to improve our services day by day. We hope this experience does not deter you from choosing us in the future so that you would know how well we improved. Once again, thank you for your sharing this detailed feedback and we also look forward to welcoming you back upon next visit. Warm regards, Senvila Resort

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
お湯が途中でなくなってしまって寒さと戦いながらの入浴でした。東南アジアだからそれくらいは許容範囲ですが帰国して温かいシャワーが出た時とても安心しました笑それ以外は全部最高でした！！
Stayed 1 night in Feb 2020
Response from Nancy.Ms on Feb 13, 2020
Thank you very much for having taken your time to provides us with your valuable feedback relating to you at Senvila Boutique Resort & Spa. We are happy that your stay was positive experience and that you enjoyed your time with us. Thank for sharing your experience and post it here for others to read, if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again Best regards,

10/10 Excellent

bok seon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Luci Mr on Dec 20, 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to your at senvila Boutique resort & spa . We are happy that your stay was positive experience and that you enjoyed your time with us . Thank for sharing your experience and post it here for others to read , if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
가성비 최고~!친절함은 물론 시설또한 아주 깔끔했습니다. 아주 편안히 잘쉬다 힐링하고 돌아갑니다!!!강추
Stayed 2 nights in Dec 2019
Response from Nancy.Ms on Dec 16, 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to you at Silk Luxury Hotel & spa. We are happy that your stay was positive experience and that you enjoyed your time with us. Thank for sharing your experience and post it here for others to read, if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again Best regards,

10/10 Excellent

SEUNGJOO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Luci Mr on Dec 2, 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to your at senvila Boutique resort & spa . We are happy that your stay was positive experience and that you enjoyed your time with us . Thank for sharing your experience and post it here for others to read , if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again.

8/10 Good

Haeeo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
새벽에 닭우는 소리가 좀 시끄럽지만... 아주 고급스럽고 훌륭합니다.
Stayed 2 nights in Nov 2019
Response from Nancy.Ms on Nov 22, 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to you at SENVILA Boutique Resort & spa. We are happy that your stay was positive experience and that you enjoyed your time with us. Thank for sharing your experience and post it here for others to read, if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again Thanks and best regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
인셉션도 친절하고 수영장에 수건 넉넉하게 있어서 좋았어요 피자랑 까르보나라가 제일 맛있고 조식도 깔끔해요 도마뱀이 많긴한데 낮에는 안보이고 밤에 복도에 보여요 인기척 느껴지면 알아서 도망가서 괜찮으실거에요 그랩보단 호텔에서 연결해주는 차타고 공항가는게 더 싸요~~
Stayed 2 nights in Nov 2019
Response from Nancy.Ms on Nov 22, 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to you at SENVILA Boutique Resort & spa. We are happy that your stay was positive experience and that you enjoyed your time with us. Thank for sharing your experience and post it here for others to read, if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again Thanks and best regards,

10/10 Excellent

JOOHONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
신짜오 센빌라
I was relaxed and comfortable at this resort. I recommend and hope you feel like that. Very clean and delicious breakfast and all of foods.
Stayed 3 nights in Aug 2019
Response from Luci Mr on Sep 4, 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to your at senvila Boutique resort & spa . We are happy that your stay was positive experience and that you enjoyed your time with us . Thank for sharing your experience and post it here for others to read , if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Luci Mr on Aug 16, 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to your at senvila Boutique resort & spa . We are happy that your stay was positive experience and that you enjoyed your time with us . Thank for sharing your experience and post it here for others to read , if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
수영장 물온도가 낮시간에 따뜻한 거 빼고는 나무랄 데 없이 좋았습니다 직원친절, 청결, 소음, 셔틀 모두 완벽
Stayed 2 nights in Aug 2019
Response from Sales Team on Aug 17, 2019
Thank you so much for your such a nice review and we are happy to know you had a nice time with us. Wish you have a nice day ! We hope to have chance to welcome you back.

10/10 Excellent

Jinyeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay
Senvila was really comfortable and friendly to us. If I go to hoian once again, I want to stay there again.
Stayed 3 nights in Jul 2019
Response from Luci Mr on Aug 5, 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to your at senvila Boutique resort & spa . We are happy that your stay was positive experience and that you enjoyed your time with us . Thank for sharing your experience and post it here for others to read , if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again.

8/10 Good

NARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
추천합니다.
직원들이 친절하고 수영장이 생각보단 작았지만 좋았어요. 가격대비 이만한 숙소가 있을까 싶네요. 또 가고 싶습니다.
Stayed 2 nights in Jun 2019
Response from Luci Mr on Jul 3, 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to your at senvila Boutique resort & spa . We are happy that your stay was positive experience and that you enjoyed your time with us . Thank for sharing your experience and post it here for others to read , if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again.

8/10 Good

bora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
센빌라 너무 좋았어요
전체적으로 좋았습니다. 저희 방이 계단쪽이여서 아침에 사람들 내려오는 소리가 좀 시끄럽긴 했지만 그것 말고는 다 좋았습니다.
Stayed 2 nights in Jun 2019
Response from Luci Mr on Jun 27, 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to your at senvila Boutique resort & spa . We are happy that your stay was positive experience and that you enjoyed your time with us . Thank for sharing your experience and post it here for others to read , if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again.

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from Luci Mr on Jun 8, 2019
Thank you very much for your review.

10/10 Excellent

hyunjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다좋은데 호이안 시내와 거리가있는거말곤 다좋습니다. 시내 투어버스가 좀더자주있으면좋을꺼같지만 전체적으로 좋았어요 조식도 엄청 맛있었구요
Stayed 1 night in May 2019
Response from Luci Mr on Jun 13, 2019
Thank you very much for having taken your time to provides us with your valuable feedback relating to your at senvila Boutique resort & spa . We are happy that your stay was positive experience and that you enjoyed your time with us . Thank for sharing your experience and post it here for others to read , if you have a chance to visit Hoi An Ancient Town again, We would be pleasured if you could consider our hotel again.

8/10 Good

Hyunjung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
좋앗어요 조식은 종류가 너무 없엇어요
Stayed 1 night in Apr 2019
Response from Luci Mr on May 18, 2019
Thank you for your review.

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le meilleur du meilleur
Au-delà de toutes espérances Tout est super, tout est mis en œuvre pour notre bonheur. C’est un hôtel qui mérite 5 étoiles. Même les plus grincheux né trouveraient rien à redire. Grâce à eux ils font que notre voyage est superbe.
Stayed 1 night in Apr 2019
Response from Luci Mr on Apr 4, 2019
Thank you very much for your reviews.

6/10 Okay

Miryung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
저렴하게 깨끗한 숙소
시설이나 서비스는 좋았으나 시내랑 거리가 멀고 조식이 별로였습니다
Stayed 2 nights in Dec 2018
Response from Nam Mr on Mar 4, 2019
Dear Miryung, I hope this email finds you well and trust that you have enjoyed your stay at Senvila Boutique Hoi An Resort and Spa First of all, we would like to express our great thanks to you for choosing to stay with us during your time in Hoi An. It was our great pleasure to accommodate and assist you on your visit. Please accept our deeply apologize for the inconvenience about breakfast. We will report to our Management Board and thank you very much for your understanding. Rest assured that our management and staff always keep trying our utmost to improve day by day, to deliver you the customer the highest level of service. Should you have any further input please feel free to contact us via email or telephone. Lastly thanks again. We look forward to the pleasure of welcoming you back in the future. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋은 숙소
호이안 올드타운과 떨어져 있지만 택시와 셔틀 이용으로 불편함 없이 다녔어요. 공항픽업서비스를 괜찮은 가격에 편하게 이용했고 조식이 가짓수는 적지만 맛있었어요. 수영장 물도 너무 깨끗했고 방도 넓고 깨끗했어요. 아쉬운점은화장실에서 개미 몇마리 발견했었고 수압이 낮고 물도 잘 안내려갑니다. 뜨거운물은 나오다 안나오다 합니다
Stayed 5 nights in Feb 2019
Response from Luci Mr on Mar 2, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

JUHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
센빌라~ 굿
아주 훌륭햡니다. 호이안은 대부분 오래된 리조트가 인데, 여기는 아주 깨끗하고, 수영장 수질도 아주 좋았습니다.
Stayed 2 nights in Feb 2019
Response from Luci Mr on Feb 13, 2019
Thank you very much !