Dear Mr. Andrew, Thank you for taking the time to review your experience at Pullman Danang Beach Resort. We are super happy to be rated as "excellent". Your praise to our staff will definitely motivate us to continue their hard work to please all of our guests. Thank you again and I'm waiting to see you again soon for another journey.Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

Dear Mr. Dominic, Thank you for taking time to let us know about your experience.It would be great if you can share us more in detail on what we could learn and use to improve our service more to win your satisfaction on your next stay.it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

Xin chào Mrs. Mia,Thank you for your stay and for taking time to leave a review of our hotel. I am very happy to hear that our Heartists had done an exceptional job in taking care of you during your stay. I will definitely share your lovely comments with them.Thank you so much for letting us take care of you. We can’t wait to have you here on your next visit soon!.Regards,Tran Thi Minh Thao (Ms.)Guest Experience Manager

Xin chào Mr. Chi Hong,Thank you for your stay and for taking time to leave a review of our hotel. We are deeply grateful for your constructive comment and would like to express my sincerest apologies about your inconvenience regarding the insect in room. Kindly be informed that the team did conducted a deeply checking immediately but could not find any bed bug in your room. Please rest assured that this issue has been shared to the HODs team to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future.Regards,Tran Thi Minh Thao (Ms.)Guest Experience Manager

Dear Mr. Michael,Thank you for taking a moment to share your experience and for recognizing our friendly staffs. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.I am pleased to see that you enjoyed your stay overall. We look forward to welcoming you back to Pullman Danang Beach resort in the future. Regard,Tran Thi Minh Thao (Ms.)Guest Experience Manager

Xin chào Mr. Hieu, Thank you for your 5-star review of Pullman Danang Beach Resort. It is truly rewarding to know that you had enjoyable time at our resort.We hope to have an opportunity to welcome you back to our hotel again soon!Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

Dear Seiko san, Thank you for your 5-star review of Pullman Danang Beach Resort. We hope to have an opportunity to welcome you back to our hotel again soon!Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

Xin chào Mr. Wei Boon,  Thank you for taking the time to share your recent experience at Pullman Danang Beach Resort. We are delighted to hear that you found the convenient of being located with amazing surrounding and enjoy our room.We thank you for choosing us as your preferred resort destination. We look forward to welcoming you back in the near future! Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager

Xin chào Mrs. Jia Jia,  Thank you very much for your kind comments,It is truly rewarding to know that you had enjoyable time here.We hope to have an opportunity to welcome you back to our hotel again soon! Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager

Xin chào Mr. Goh,Thank you for taking the time to write a review of Pullman Danang Beach Resort. We are delighted to hear that your visit was enjoyable and that it fit well with your vacation plans. We take great pride in providing a welcoming atmosphere and our team works hard to make sure every guest has an unforgettable experience. We hope to have an opportunity to welcome you back to our hotel again soon!Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager

Xin chào Mr. Arthur,  Thank you for taking time to share your experience regard your recently stay at the Pullman Danang Beach Resort.I am so happy to hear that you enjoyed your stay here with us, especially with the convenience of being located to all things that count.Your recommendation means Pullman Danang Beach resort much! Thank you again and we look forward to seeing you back here on your next trip. Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager

Xin chào Mrs. Sing Ee,Thank you very much for your kind review. The entire team is glad to hear that you enjoyed your stay with us and we are all looking forward to having you back with us soon. All the best wishes from Pullman Danang Beach Resort.Sincerely,Tran Thi Minh Thao (Ms.)Guest Service Manager

Dear Mr. W,I was sorry to learn of your disappointing experience, please accept my sincere apologies for any inconvenience caused. Our goal is to deliver moments of delight throughout our guests’ stay, we are disappointed to hear that we failed to do so. Kindly rest assured that the Management team has been made aware of this and the necessary steps have been taken to avoid such inconvenience in the future.I do hope you will give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.RegardsTran Thi Minh Thao (Ms.)Guest Service Manager

Xin chào Ms. Danna,Thank you for taking the time to share this wonderful review of your recent stay at Pullman Danang Beach resort.We hope to have an opportunity to welcome you back to our hotel again soon!Sincerely, Tran Thi Minh Thao (Ms.)Guest Service Manager

Xin chào Mrs. Nahye,Thank you for taking time to let us know about your experience.It would be great if you can share us more in detail on what we could learn and use to improve our service more to win your satisfaction on your next stay.it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Tran Thi Minh Thao (Ms.)Guest Service Manager

Dear Mr. Sharifah,Thank you for taking time to drop us a review. I am happy to learn you were generally satisfied with your stay. Your feedback serves as great motivation for us all.The team and I appreciate your feedback and we all look forward to your return in the not-too-distant future.Sincerely, Tran Thi Minh Thao (Ms.)Guest Service Manager

Dear Mr. Shae Ning,Thank you for taking time to drop us a generous review. We pride ourselves on delivering the highest standard of customer service so it is always nice to discover that this focus is noticed. We are happy to know that we treated you to a wonderful stay through all of our distinctive elements; the best Penthouse room, culinary variation, the funny kid club and most of all our friendly staffs.Please rest assured that your feedback has been shared with our team and it would serve as an encouragement to all of our staff.Once again, thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Tran Thi Minh Thao (Ms.)Guest Service Manager

Dear Mrs. Janet,Thank you for taking time to drop us a generous review. Mr. Dung is certainly an asset to our resort, and it was a pleasure to see his name mentioned by name in your review. I will be sure that he and the whole team are made aware of your kind words. Looking forward to having you as our guest again soon.Sincerely,Tran Thi Minh Thao (Ms.)Guest Service Manager

Dear Mr. Rohan Devdatt,Thank you so much for your review and for continuing to choose us to take care of you during your travels.I am so happy to hear that you enjoyed your stay here with us, especially with the convenience of being located.Your recommendation means Pullman Danang Beach resort much! Thank you again and we look forward to seeing you back here on your next trip. Sincerely,Tran Thi Minh Thao (Ms.)Guest Service Manager

Dear Mr. Liat Wern,Thank you so much for your review. I am so happy to hear that you enjoyed your stay here with us, especially with the convenience of being located.Your recommendation means Pullman Danang Beach resort much! Thank you again and we look forward to seeing you back here on your next trip. Sincerely,Tran Thi Minh Thao (Ms.)Guest Service Manager

Dear Mrs. Tracey,Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us, especially with the cleanliness of the hotel, helpfulness of staff and facilities to all things that count.Your recommendation means Pullman Danang Beach resort much! Thank you again and we look forward to seeing you back here on your next trip. Sincerely,Tran Thi Minh Thao (Ms.)Guest Service Manager

Dear Mrs. Helen,We are deeply grateful for your constructive comment. Due to the guest demand, we do open 1 restaurant of breakfast and 1 restaurant for lunch and dinner. We wish to have a full outlet operation in the near future. Thank you for choosing to stay at Pullman Danang Beach resort. Hopefully, you will give us the opportunity to welcome you back in the near future.Sincerely,Tran Thi Minh Thao (Ms.)Guest Service Manager

Dear Mrs. Mary,Thank you very much for choosing Pullman Danang Beach Resort as accommodation choice and sharing your experience with us.I was sorry to learn of your disappointing experience regarding shorten stay issue, please accept my sincere apologies for any inconvenience caused. Our Director of Sales & Marketing have reached out to you via email to provide you a fully explanation on this and an offer on Spa & Dining service on the next booking of Mr. Nicolas.In term of your pre-paid booking with no change, no cancel, your advice on cancelation without penalty and move to postpones places us in a very difficult position with the prospect of having a loss another business unit and revenue loss. We have to refuse other bookings to secure your room and have no business to compensate due to your cancelation.Kindly also be informed that we do provide other pricing options available where you can cancel your booking with no penalty and in case of Force Majeure occurs without notice (such as war, natural disasters, fires ...) we can postpose the new booking.I hope to have your understanding and remain at your entire disposal to discuss assistance.Sincerely,Tran Thi Minh ThaoGuest Service Manager

Dear Mr. %Kshitij,We glad to read that our hotel had met your expectation and able to give you a comfortable stay. Thank you once again to share your heartwarming feedback and we do look forward to welcome you back and achieve your satisfaction with higher score in your next stay.Sincerely,Tran Thi Minh Thao (Ms.)Guest Service Manager

Dear Mr. Shannon,We are truly heartened to receive your constructive feedback regarding your stay at Pullman Danang Beach Resort. I am happy to learn you were generally satisfied with your stay and appreciated Diep. Your feedback serves as great motivation for us all.The team and I appreciate your feedback and we all look forward to your return in the not-too-distant future.Sincerely,Tran Thi Minh Thao (Ms.)Guest Service Manager

Thank you so much for sharing your experience at Pullman Danang Beach Resort. We hope to welcome you back among us soon!

Dear Simon, What a great comment! We appreciate your sharing your experience at the Pullman Danang and really glad to know that you have had an enjoyable and memorable stay among us! We hope to welcome you back with us soon!