Title: Gem Riverside Hotel Hoi An - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gem Riverside Hotel Hoi An Riverwalk hotel with spa services and a 24-hour front desk ![Family Quadruple Room, 2 Queen Beds, Bathtub | Balcony view](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/6dbffb0e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Quadruple Room, 2 Queen Beds, Bathtub | Balcony view](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/9321c899.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/a3efbb15.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/3b6ac052.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 2 Bedrooms, Connecting Rooms, River View](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/5a26b028.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Gem Riverside Hotel Hoi An creates a peaceful escape in central Hoi An with its refreshing poolside bar and rooms overlooking gardens. Guests savor local and international dishes at Ruby Restaurant, then stroll to nearby Tan Ky House while children enjoy the playground. 9.4 Exceptional ## Popular amenities - - - Room service - Housekeeping - Parking included - Spa ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Superior Double Room, City View, Corner](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/0b546932.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, City View, Corner 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Portable fan Blackout drapes/curtains 5 bedrooms - 387 sq ft - 5 bedrooms - City view - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/3f350a5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, Balcony, River View 8.8 Excellent 3 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Portable fan Blackout drapes/curtains - 409 sq ft - River view - Sleeps 3 - 1 King Bed OR 2 Large Twin Beds ![Family Quadruple Room, 2 Queen Beds, Bathtub](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/fbd9d260.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room, 2 Queen Beds, Bathtub 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Portable fan Blackout drapes/curtains - 538 sq ft - 7 bedrooms - River view - Sleeps 5 - 2 Queen Beds ![Junior Suite, Connecting Rooms, River View](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/f718a7c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Connecting Rooms, River View 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Portable fan Blackout drapes/curtains - 861 sq ft - 1 bedroom - River view - Sleeps 5 - 1 Queen Bed and 2 Large Twin Beds ![Junior Suite, Balcony, River View](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/3778f4a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony, River View ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Portable fan Blackout drapes/curtains - 430 sq ft - 14 bedrooms - River view - Sleeps 3 - 1 King Bed ![Deluxe Room, 1 Queen Bed, Pool View, Ground Floor](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/eeee2c57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed, Pool View, Ground Floor 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Portable fan Blackout drapes/curtains Hair dryer - 452 sq ft - Sleeps 3 - 1 Queen Bed ![Deluxe Room, 2 Bedrooms, Connecting Rooms, River View](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/ac46f981.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Bedrooms, Connecting Rooms, River View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Portable fan Blackout drapes/curtains 2 bedrooms - 818 sq ft - 2 bedrooms - River view - Sleeps 5 - 2 Large Twin Beds and 1 Queen Bed ![Family Room, Pool View, Ground Floor](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/d05c230f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Pool View, Ground Floor 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Portable fan Blackout drapes/curtains 4 bedrooms - 538 sq ft - 4 bedrooms - Sleeps 4 - 2 King Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5250000/5244400/5244398/a856f875_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Angsana Lang Co Hue City - On private beach - Pool - Breakfast included - Spa 9.2 Wonderful 985 reviews CA $168 CA $190 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Da-Nang-Hotels-Angsana-Lang-Co.h5244398.Hotel-Information?chkin=2025-11-7&chkout=2025-11-8&rm1=a2®ionId=974&destination=Da Nang (and vicinity)&destType=MARKET&latLong=16.06076,108.217039&searchId=7835c6bd-c2f5-4a08-a095-904c56ebf98f&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/6000000/5250000/5241400/5241400/d02ec4a6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Banyan Tree Lang Co Hue City - On private beach - Pool - Breakfast included - Spa 9.6 Exceptional 482 reviews CA $506 CA $574 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Da-Nang-Hotels-Banyan-Tree-Lang-Co.h5241400.Hotel-Information?chkin=2025-11-7&chkout=2025-11-8&rm1=a2®ionId=974&destination=Da Nang (and vicinity)&destType=MARKET&latLong=16.06076,108.217039&searchId=7835c6bd-c2f5-4a08-a095-904c56ebf98f&top_cur=CAD) Ad ![Beach bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/46000000/45530000/45523300/45523233/98703d60_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Five Villas & Resort Quangnam - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDa-Nang-Hotels-Gem-Riverside-Hotel-Hoi-An.h28853605.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDa-Nang-Hotels-Gem-Riverside-Hotel-Hoi-An.h28853605.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C15.87150%2C108.33208&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CLro5KTDrtHH7fAA_jliBvhkYnM=) 14, Luong Nhu Bich Street, Hoi An, Da Nang #### What's nearby - Hoi An Market - 7 min walk - 0.6 km - Hoi An Cloth Market - 8 min walk - 0.7 km - Hoi An Night Market - 13 min walk - 1.2 km - Chua Cau - 13 min walk - 1.2 km - An Bang Beach - 8 min drive - 6.3 km #### Getting around - Ga Thanh Khe Station - 31 min drive - Da Nang Intl. Airport (DAD) - 55 min drive #### Restaurants - ‪Trình Cafe & Bistro Hội An - ‬9 min walk - ‪Market Terrace - ‬8 min walk - ‪Hoi An Hai San - ‬12 min walk - ‪Blue Dragon Restaurant - ‬11 min walk - ‪The Noodle House - ‬9 min walk ## About this property ### Gem Riverside Hotel Hoi An Upscale family-friendly hotel near Hoi An Cloth Market Located close to Hoi An Market and Tan Ky House, Gem Riverside Hotel Hoi An provides a poolside bar, a terrace, and a garden. Treat yourself to a massage or other spa services. The on-site local and international cuisine restaurant, Ruby Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a playground and a hair salon. Other perks include: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - Full breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge) - Express check-out, babysitting (surcharge), and outdoor furniture - Guest reviews give top marks for the helpful staff Room features All 59 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Extra conveniences in all rooms include: - Tubs or showers, free toiletries, and hair dryers - Flat-screen TVs with cable channels - Childcare services, electric kettles, and portable fans ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1180000/1171000/1170935/748f0b81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hadana Boutique Resort Hoi An Hoi An City Centre - Pool - Hot tub - Spa - Free WiFi 9.4 Exceptional 682 reviews CA $51 CA $59 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=1170935&PinnedHotelID=1170935&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/17000000/16150000/16147400/16147337/1564a9a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lasenta Boutique Hotel Hoian Cam Chau - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 737 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=16147337&PinnedHotelID=16147337&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/103000000/102630000/102622500/102622423/7814b93a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Annam Heritage Boutique Hotel & Spa Hoi An City Centre - 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Pool - Spa - Kids pool - Free WiFi 9.4 Exceptional 504 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=11505976&PinnedHotelID=11505976&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Beach shuttle (surcharge) - Onsite parking available only on request - Free self parking on site - Limited onsite parking ### Food and drink - Daily full breakfast available 6:30 AM to 10:00 AM for a fee: VND 200,000 for adults and VND 150,000 for children - A bar/lounge - A poolside bar - A restaurant - Couples/private dining - Snack bar/deli ### Restaurants on site - Ruby Restaurant ### Things to do - Books - Ecotours - Free bicycle rentals - Outdoor pool - Playground - Scooter/moped rentals - TV in common areas ### Family friendly - In-room babysitting (surcharge) - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Shared microwave - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the riverwalk - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Handrails in stairways - Low-height electrical outlets in bathroom - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 1 building - 4 floors - Built in 2018 - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Laptop workspace - Phone - Portable fan - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Minimum check-in age: 15 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The property charges 3 percent for credit card payments Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Renovations and closures The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday: - Dining venue(s) - Full-service spa ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Children aged 2 and younger eat free breakfast Rollaway/extra beds are available for VND 400000.0 per day ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately VND 200000 for adults and VND 150000 for children - Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4) - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: VND 400000.0 per day - Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding. Property Registration Number 205207203 ### We should mention Pool access available from 6:00 AM to 9:30 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Gem Riverside Hotel Hoi Hoi An Gem Riverside Hotel Hoi Gem Riverside Hoi Hoi An Gem Riverside Hoi Gem Riverside Hoi An Hoi An Gem Riverside Hotel Hoi An Hotel Gem Riverside Hotel Hoi An Hoi An Gem Riverside Hotel Hoi An Hotel Hoi An ## Frequently asked questions ### Does Gem Riverside Hotel Hoi An have a pool? > Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:30 PM. ### How much does it cost to stay at Gem Riverside Hotel Hoi An? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Gem Riverside Hotel Hoi An on Dec 2, 2025 start from CA $49.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Da-Nang-Hotels-Gem-Riverside-Hotel-Hoi-An.h28853605.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Gem Riverside Hotel Hoi An pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Gem Riverside Hotel Hoi An? > Self parking is free at this property. ### What time is check-in at Gem Riverside Hotel Hoi An? > Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Gem Riverside Hotel Hoi An? > Check-out is at noon. Late check-out is available for a fee. ### Does Gem Riverside Hotel Hoi An provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 350000 per vehicle applies. ### Where is Gem Riverside Hotel Hoi An located? > This family-friendly Hoi An hotel is located on the riverwalk, within a 15-minute walk of Hoi An Cloth Market and Hoi An Market. Tan Ky House and Chua Cau are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Gem Riverside Hotel Hoi An Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Location ### 9.6 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 359 8 - Good 104 6 - Okay 18 4 - Poor 4 2 - Terrible 5 ### 10/10 Excellent #### Jose Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property great staff nice people very friendly and helpful ##### Jose Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Nishani Mar 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing and helpful staff Helped arrange a great tour for me ##### Nishani Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Wayne Nov 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very nice hotel with clean rooms and surroundings. Ruby and Hung will ensure you have a pleasant stay. ##### Wayne Stayed 5 nights in Nov 2024 ### 8/10 Good #### susan Mar 17, 2025 Liked: Staff & service, room comfort #### Great hotel and super friendly team Lovely people running the hotel super friendly and great advice. Nice pool area and lovely lanterns in the evening. The only issue we had was room had a damp smell but we opened to air as much as we could to improve it. Good breakfast, absolutely enjoyed our stay here. ##### susan Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Wayne Nov 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very clean and comfortable hotel with amazing staff, especially Ruby. Ruby is so helpful she is the main reason you will want revisit this hotel. ##### Wayne Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Cat Jan 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is extremly helpful. ##### Cat ### 10/10 Excellent #### WAI PENG Mar 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk is very friendly and helpfully. ##### WAI PENG Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Manon Jan 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet area. Large room and comfortable beds. Staff is awesome They offer good transportation and activity ticket, better price than doing it by ourselves on site. ##### Manon Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Anders Dec 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great service! We loved the pool area! ##### Anders Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Amelia Dec 6, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing loved every minute the staff were so helpful!! ##### Amelia Stayed 4 nights in Nov 2022 ### 10/10 Excellent #### Thao-Vy Dec 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing stay in Hoi An! Staff is amazing, helpful, and extremely nice! Away from the craziness of Hoi An Ancient Town but still walking distance on the other side of the river. 10/10 recommend. ##### Thao-Vy Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### John Erik Nov 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was absolutely amazing. The staff was fantastic. Nothing more to say. ##### John Erik Stayed 5 nights in Oct 2024 ### 8/10 Good #### Ryota Lucas Jan 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great Hotel. Staff are very kind and helpful. They offer extended services like discount taxi arrangements, laundry service, in-room massage, late check out. Will consider staying here again. Free bicycle rental was also great. The only downside I found was since room water heater tank is small, it is very hard to fill bath tub with hot water. ##### Ryota Lucas Stayed 2 nights in Jan 2025 ### 8/10 Good #### Gary Sep 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great layout and pool for kids. Excellent staff. Only issue was can hear people talking in units next to us ##### Gary Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Bridget Mar 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay at the Gem Riverside. The property was in a great location on a quiet street. It was only a 5minute walk to the old town. The room was massive with a comfy bed. The highlight for us was the pool - it was fantastic. It was very clean & had a shallow and deep end. We would definitely come back! ##### Bridget Stayed 5 nights in Mar 2024 ### 8/10 Good #### Keld Mar 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Hotel Stayed at the hotel 3 years ago, before Covid19 where it got top marks, the hotel needs now an upgrade. pity to see so few rooms occupied in the hotel. We will of course stay at the Gem Riverside Hotel, next time we visit Hoi An ##### Keld Stayed 5 nights in Feb 2023 ### 10/10 Excellent #### Shirley Sep 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ruby was the most fabulous and gracious host ! We were treated so special! She took breakfast orders the night before to ensure our breakfast could be served before our tours! The money exchange at the hotel was great! The view of the river was beautiful and the pool was clean and refreshing! The room was very clean and spacious! There was bottled water left for us daily ! The hotel was easily walkable to the night market and to Hoi A memories! We walked to many restaurants and shops! Would highly recommend Gem Riverside hotel! The hotel and staff , especially Ruby were truly gems! ##### Shirley Stayed 6 nights in Sep 2024 ### 8/10 Good #### Alexander Jun 29, 2023 Liked: Staff & service, property conditions & facilities Room had some dead bugs, a live spider, and aome ants. Room got really hot during the day because you cant keep AC going at a decent temperature unless you are in the room. Hotel staff was great and friendly and the area is nice ##### Alexander ### 10/10 Excellent #### Sheng Jul 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gem Riverside is a beautiful hotel with an outdoor/indoor shower and clean spacious room. I love the location that it’s away from the noisy streets and vendors. From the moment we checked in, Ruby went over and beyond to help make our stay the best. I lost my passport at the airport and she called the airport and was able to track my passport, made reservations with new drivers since we had problems with our hired driver, and after we checked out she is even in contact with us to arrange for excursions and drivers. Ruby you have made our family trip to Vietnam 10 times better with your honesty and kindness. ##### Sheng Stayed 2 nights in Jul 2024 ### 8/10 Good #### Matt Mar 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed here for four nights in a room with a balcony overlooking the pool. Comfortable bed, excellent shower, efficient quiet aircon and good WiFi. A basic breakfast is available every morning, with a limited selection of western options, including eggs cooked to order. I chose this hotel because it is in a quiet location 10 minutes walk from the town, so it was disappointing that there is currently building work next door, with loud noise from 7am on three of the four mornings I was staying at the hotel. The net curtains over the windows in my room were very dirty at the bottom, and they could really do with a wash. These shortcomings can be mostly overlooked because the people are very friendly and the staff on reception were very helpful for booking trips and transport. ##### Matt Stayed 4 nights in Feb 2025 ### 8/10 Good #### Tung Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great pool and room is spacious . Breakfast buffet is okay, simple. ##### Tung Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ian Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel ##### Ian Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Tine Jul 25, 2025 Liked: Cleanliness, staff & service Disliked: Room comfort Both morning at 6 ther was children playing loud , playing ball. so do I don't recommend staying at the low level.. ##### Tine Stayed 2 nights in Jul 2025 ### 8/10 Good #### Rodolfo Jul 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unfortunately, I did not spend a lot of time in this hotel. Vietjet Air moved my original flight from 11:30 AM to 7:30 PM. Tried to change it back but the people are pretty rude and don’t speak good English and the flight was also delayed and so I got to the hotel at 11:00 PM and since the hotel is fullly booked they cannot accommodate me for a late checkout so I can visit Hoi An city before my trip to Da Nang. It’s not their fault. I blame Vietjet Air. ##### Rodolfo Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jacqueline Jun 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful we loved this place we will definitely come back some day frount dest were wonderful frendly and accommodating the breakfast was amazing the rooms wonderful clean spacus you will be amazed and the spa for massages please do the massages out of this world wonderful ![](https://a.travel-assets.com/ugc/hotel-reviews/e127b1bd-3faf-4e0d-9b5d-7c92ef4ce93a-1750816086472.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8eafb6fa-8525-4a33-b335-9c31d203e892-1750816086300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jacqueline Stayed 2 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Spa Hotels in Collingwood](https://www.expedia.ca/Collingwood-Hotels-Spa-Hotel.0-0-d11938-tSpaHotel.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Shinjuku](https://www.expedia.ca/Shinjuku-Tokyo-Hotels-Cheap-Hotels.0-n179168-0-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Honolulu](https://www.expedia.ca/Honolulu-Hotels.d1488.Travel-Guide-Hotels) > > [Vinpearl Resort & Spa Ha Long](https://www.expedia.ca/Ha-Long-Hotels-Vinpearl-Resort-Spa-Ha-Long.h12091240.Hotel-Information) > > [All Inclusive Resorts and Hotels in Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels-All-Inclusive-Hotel.0-0-d178276-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Topas Ecolodge](https://www.expedia.ca/Sa-Pa-Hotels-Topas-Ecolodge.h2922248.Hotel-Information) > > [Dreams Flora Resort & Spa - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Dreams-Flora-Resort-Spa.h83709942.Hotel-Information) > > [Fairfield by Marriott Niagara Falls, Canada](https://www.expedia.ca/Niagara-Falls-Hotels-Fairfield-By-Marriott-Niagara-Falls.h6002.Hotel-Information) > > [Garza Blanca Resort & Spa Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Garza-Blanca-Cancun-All-Inclusive.h20051835.Hotel-Information) > > [Alma Resort Cam Ranh](https://www.expedia.ca/Nha-Trang-Hotels-Alma-Resort.h45773013.Hotel-Information) > > [Patterson Kaye Resort on Lake Muskoka](https://www.expedia.ca/Huntsville-Hotels-Patterson-Kaye-Resort-On-Lake-Muskoka.h11958657.Hotel-Information) > > [Paradise Elegance Cruise](https://www.expedia.ca/Ha-Long-Hotels-Paradise-Elegance-Cruise.h14730042.Hotel-Information) > > [Hotels in Las Vegas Strip](https://www.expedia.ca/Las-Vegas-Strip-Las-Vegas-Hotels.0-n800045-0.Travel-Guide-Filter-Hotels) > > [Genesis Regal Cruise](https://www.expedia.ca/Ha-Long-Hotels-Genesis-Regal-Cruise.h34826301.Hotel-Information) > > [Hotels in Taiwan](https://www.expedia.ca/Destinations-In-Taiwan.d176.Hotel-Destinations) ### Flights > [Flights from Pearson Intl. to ROM-All Airports](https://www.expedia.ca/lp/flights/yyz/rom/toronto-to-rome) > > [Flights from Comox (YQQ) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yqq/cun/comox-to-cancun) > > [Flights from Montreal (YUL) to South Burlington (BTV)](https://www.expedia.ca/lp/flights/yul/btv/montreal-to-burlington) > > [Flights from Toronto (YYZ) to Fort Lauderdale (FLL)](https://www.expedia.ca/lp/flights/yyz/fll/toronto-to-fort-lauderdale) > > [Flights from Vancouver (YVR) to Milan (MXP)](https://www.expedia.ca/lp/flights/yvr/mxp/vancouver-to-milan) > > [Flights from Calgary (YYC) to Tamarindo (TNO)](https://www.expedia.ca/lp/flights/yyc/tno/calgary-to-tamarindo) > > [Flights from London (LHR) to Montreal (YUL)](https://www.expedia.ca/lp/flights/lhr/yul/london-to-montreal) > > [Flights from Abbotsford (YXX) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yxx/cun/abbotsford-to-cancun) > > [Flights from Toronto (YYZ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyz/mco/toronto-to-orlando) > > [Flights from Pearson Intl. to NYC-All Airports](https://www.expedia.ca/lp/flights/yyz/nyc/toronto-to-new-york) ### Cars > [Car rentals in Los Angeles](https://www.expedia.ca/Car-Rentals-In-Los-Angeles.d178280.Car-Rental-Guide) > > [Budget Car Rentals In Stanfield Intl](https://www.expedia.ca/Budget-Car-Rentals-In-Stanfield-Intl.d5916761-c39.Car-Rental-Guide-Suppliers) ### Packages > [Universal Orlando Resort](https://www.expedia.ca/Universal-Orlando-Resort-Florida-Center.d6347698.Vacation-Attraction) > > [Scotia Vacations](https://www.expedia.ca/Scotia.d6345068.Destination-Travel-Guides) ### General > [Visit Saint-Tropez](https://www.expedia.ca/Saint-Tropez.dx500127)