Title: Gem Riverside Hotel Hoi An - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6034264&destination=Hoi+An%2C+Da+Nang+Municipality%2C+Vietnam&selected=28853605&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gem Riverside Hotel Hoi An Travelers relax by the outdoor pool or rejuvenate with spa treatments at this riverside retreat, while historic Tan Ky House awaits nearby exploration ## Photo gallery for Gem Riverside Hotel Hoi An ![Daily full breakfast (VND 200000 per person) - Gem Riverside Hotel Hoi An (Old City)](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/47e800de.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/29066626-6ec3-479b-b4f9-d388a888987e-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Outdoor pool, open 6:00 AM to 9:30 PM, pool umbrellas, sun loungers - Gem Riverside Hotel Hoi An (Old City)](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/fc43d61c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, laptop workspace - Gem Riverside Hotel Hoi An (Old City)](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/97a75117.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, laptop workspace - Gem Riverside Hotel Hoi An (Old City)](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/3f350a5f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Gem Riverside Hotel Hoi An creates a peaceful escape in central Hoi An with its refreshing poolside bar and rooms overlooking gardens. Guests savor local and international dishes at Ruby Restaurant, then stroll to nearby Tan Ky House while children enjoy the playground. ## Reviews 9.4 Exceptional ## Popular amenities - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Superior Double Room, City View, Corner ![Superior Double Room, City View, Corner](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/0b546932.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, City View, Corner 8.0 Very good 1 review - City view - 387 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double or Twin Room, Balcony, River View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/3f350a5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, Balcony, River View 9.0 Wonderful 4 reviews - River view - 409 sq ft - Sleeps 3 - 1 King Bed OR 2 Large Twin Beds ### View all photos for Family Quadruple Room, 2 Queen Beds, Bathtub ![Family Quadruple Room, 2 Queen Beds, Bathtub](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/fbd9d260.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room, 2 Queen Beds, Bathtub 8.0 Very good 1 review - River view - 538 sq ft - Sleeps 5 - 2 Queen Beds ### View all photos for Junior Suite, Connecting Rooms, River View ![Junior Suite, Connecting Rooms, River View](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/f718a7c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Connecting Rooms, River View 10.0 Exceptional 1 review - River view - 861 sq ft - Sleeps 5 - 1 Queen Bed and 2 Large Twin Beds ### View all photos for Junior Suite, Balcony, River View ![Junior Suite, Balcony, River View](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/3778f4a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony, River View - River view - 430 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 Queen Bed, Pool View, Ground Floor ![Deluxe Room, 1 Queen Bed, Pool View, Ground Floor](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/eeee2c57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed, Pool View, Ground Floor 10.0 Exceptional 1 review - 452 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Deluxe Room, 2 Bedrooms, Connecting Rooms, River View ![Deluxe Room, 2 Bedrooms, Connecting Rooms, River View](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/ac46f981.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Bedrooms, Connecting Rooms, River View - River view - 818 sq ft - Sleeps 5 - 2 Large Twin Beds and 1 Queen Bed ### View all photos for Family Room, Pool View, Ground Floor ![Family Room, Pool View, Ground Floor](https://images.trvl-media.com/lodging/29000000/28860000/28853700/28853605/d05c230f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Pool View, Ground Floor 9.4 Exceptional 3 reviews - 538 sq ft - Sleeps 4 - 2 King Beds ### Deluxe Triple Room, Balcony - 409 sq ft - Sleeps 4 - 1 King Bed and 1 Twin Bed OR 3 Large Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDa-Nang-Hotels-Gem-Riverside-Hotel-Hoi-An.h28853605.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDa-Nang-Hotels-Gem-Riverside-Hotel-Hoi-An.h28853605.Hotel-Information) ## About the area Located in Hoi An, Gem Riverside Hotel Hoi An is in the city center and on the riverwalk. The area's natural beauty can be seen at Cua Dai Beach and An Bang Beach, while Hoi An Impression Theme Park and VinWonders Nam Hoi An are popular area attractions. Hoi An Cloth Market and Central Market Hội An are two other places to visit that come recommended. [Visit our Hoi An travel guide](https://www.expedia.ca/Hoi-An.dx6034264) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C15.87152%2C108.33210&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GrHvj6HWV5VsZbci_2VxtGFfSnk=) 14 Luong Nhu Bich Street, Hoi An, Old City, Da Nang ### What's nearby - ![Central Market which includes interior views, shopping and markets](https://images.trvl-media.com/place/6187617/db450d1d-0374-48a5-8568-2ccff43c2ebe.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Central Market Hội An 7 min walk \- 0.6 km - ![lanterns at Hoi An](https://images.trvl-media.com/place/553248635944123742/752a9ed2-bf44-4e91-8e49-62b4873e017f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoi An Night Market 13 min walk \- 1.2 km - ![Japanese Bridge featuring a small town or village, a bridge and a lake or waterhole](https://images.trvl-media.com/place/6115832/ac815195-c7bf-445b-a35c-462e5181b9ee.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chua Cau 13 min walk \- 1.2 km - Hoi An Cloth Market 8 min walk \- 0.7 km - Tan Ky House 12 min walk \- 1.0 km ### Getting around - Ga Thanh Khe Station 31 min drive - Da Nang Intl. Airport (DAD) 57 min drive ### Restaurants - Hoi An Hai San 12 min walk - Blue Dragon Restaurant 11 min walk - Home Taste 12 min walk - The Noodle House 9 min walk - Market Terrace 8 min walk ## About this property ### Gem Riverside Hotel Hoi An Upscale family-friendly hotel near Central Market Hội An Located close to Hoi An Cloth Market and Tan Ky House, Gem Riverside Hotel Hoi An provides a poolside bar, a terrace, and a garden. Treat yourself to a massage or other spa services. The on-site local and international cuisine restaurant, Ruby Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a playground and a hair salon. Other perks include: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - Full breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge) - Express check-out, babysitting (surcharge), and beach towels - Guest reviews give top marks for the helpful staff Room features All 59 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Extra conveniences in all rooms include: - Tubs or showers, free toiletries, and hair dryers - Flat-screen TVs with cable channels - Childcare services, electric kettles, and portable fans ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/105000000/104950000/104944200/104944144/f2bd5d40.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Saga Hotel Hoi An Cam Chau - Pool - Breakfast included - Spa - Kids pool 9.8 Exceptional 249 reviews CA $72 CA $82 total includes taxes & fees Apr 20 - Apr 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=104944144&PinnedHotelID=104944144&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422571/f6b7039b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Banana Garden Hoi An Cam Chau - Pool - Parking included - Free WiFi - Restaurant 9.6 Exceptional 330 reviews CA $55 CA $60 total includes taxes & fees Mar 26 - Mar 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=12422571&PinnedHotelID=12422571&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1180000/1171000/1170935/6da83a11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hadana Boutique Resort Hoi An Hoi An City Centre - Pool - Hot tub - Spa - Free WiFi 9.4 Exceptional 727 reviews CA $63 CA $72 total includes taxes & fees Apr 21 - Apr 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=1170935&PinnedHotelID=1170935&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1530000/1522100/1522071/465ddcdd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hoi An Historic Hotel Hoi An City Centre - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 1,006 reviews CA $89 CA $103 total includes taxes & fees Apr 18 - Apr 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=1522071&PinnedHotelID=1522071&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/17000000/16150000/16147400/16147337/873142f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lasenta Boutique Hotel Hoian Cam Chau - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 757 reviews CA $72 CA $83 total includes taxes & fees Apr 2 - Apr 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=16147337&PinnedHotelID=16147337&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/103000000/102630000/102622500/102622423/1b798556.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Annam Heritage Boutique Hotel & Spa Hoi An City Centre - Pool - Breakfast included - Spa - Free WiFi 9.4 Exceptional 183 reviews CA $46 CA $52 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=102622423&PinnedHotelID=102622423&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/106000000/105590000/105589100/105589030/cb2bb149.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soluna D'Annam - The Art of Hoi An Relaxation Cam Chau - Pool - Spa - Kids pool - Free WiFi 9.4 Exceptional 85 reviews CA $44 CA $51 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=105589030&PinnedHotelID=105589030&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/7000000/6560000/6559500/6559422/aac132ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Legacy Hoi An Resort Cam Thanh - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 698 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=6559422&PinnedHotelID=6559422&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/85000000/84520000/84512600/84512534/cf3ab628.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Garden Hoi An Cua Dai Beach Cam An - Pool - Breakfast included - Spa - Kids pool 9.4 Exceptional 187 reviews CA $82 CA $89 total includes taxes & fees Mar 27 - Mar 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=84512534&PinnedHotelID=84512534&HadPinnedHotel=true®ionId=-1&adults=2) ![Two Bedroom Executive | View from room](https://images.trvl-media.com/lodging/34000000/33120000/33118600/33118590/7d537cd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pearl Hội An Da Nang - Pool - Breakfast included - Spa - Kids pool 8.4 Very good 351 reviews CA $99 CA $113 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=33118590&PinnedHotelID=33118590&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=28853605&PinnedHotelID=28853605&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=28853605,104944144,12422571,1170935,1522071) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Beach shuttle (surcharge) - Onsite parking available only on request - Free self parking on site - Limited onsite self parking ### Food and drink - Daily full breakfast available 6:30 AM to 10:00 AM for a fee: VND 200,000 for adults and VND 150,000 for children - A bar/lounge - A poolside bar - A restaurant - Couples/private dining - Snack bar/deli ### Restaurants on site - Ruby Restaurant ### Things to do - Books - Ecotours - Free bicycle rentals - Outdoor pool - Playground - Scooter/moped rentals - TV in common areas ### Family friendly - In-room babysitting (surcharge) - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Shared microwave - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the riverwalk - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Handrails in stairways - Low-height electrical outlets in bathroom - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 1 building - 4 floors - Built in 2018 - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Laptop workspace - Phone - Portable fan - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Minimum check-in age: 15 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The property charges 3 percent for credit card payments Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday: - Dining venue(s) - Full-service spa ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Children aged 2 and younger eat free breakfast Rollaway/extra beds are available for VND 400000.0 per day ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately VND 200000 for adults and VND 150000 for children - Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4) - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: VND 400000.0 per day - Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding. Property Registration Number 205207203 ### We should mention Pool access available from 6:00 AM to 9:30 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Gem Riverside Hotel Hoi Hoi An Gem Riverside Hotel Hoi Gem Riverside Hoi Hoi An Gem Riverside Hoi Gem Riverside Hoi An Hoi An Gem Riverside Hotel Hoi An Hotel Gem Riverside Hotel Hoi An Hoi An Gem Riverside Hotel Hoi An Hotel Hoi An ## Frequently asked questions ### Does Gem Riverside Hotel Hoi An have a pool? ### How much does it cost to stay at Gem Riverside Hotel Hoi An? ### Is Gem Riverside Hotel Hoi An pet-friendly? ### How much is parking? ### What time is check-in at Gem Riverside Hotel Hoi An? ### What time is check-out at Gem Riverside Hotel Hoi An? ### Does Gem Riverside Hotel Hoi An provide a shuttle to the airport? ### Where is Gem Riverside Hotel Hoi An located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Gem Riverside Hotel Hoi An Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Location ### 9.6 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 372 8 - Good 104 6 - Okay 19 4 - Poor 4 2 - Terrible 5 ## Reviews Verified ### 10/10 Excellent #### Jose Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property great staff nice people very friendly and helpful ##### Jose Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Gwyneth Jan 22, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staffs were all kind and helpful! Ask them something and they're always ready to help and suggest the best place to go. They really made the place worth coming back in the future. Hotel itself is located in a convenient location as it's close to ancient town. And definitely so flexible! Was so glad we could leave our luggage behind to grab dinner, even tho we already check out. ##### Gwyneth Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### MARITA Nov 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel with friendly and helpful staff who made you feel at home. Due to flooding, it was a bit of a challenge to get in/out of the hotel at times but the staff were ready with options to help and ensure guests safety. Thank you for a lovely stay! ##### MARITA Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Tung Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great pool and room is spacious . Breakfast buffet is okay, simple. ##### Tung Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Nishani Mar 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing and helpful staff Helped arrange a great tour for me ##### Nishani Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### Thang Dec 27, 2024 Liked: Amenities Very friendly staff! ##### Thang Stayed 3 nights in Dec 2024 Verified ### 10/10 Excellent #### Jacqueline Jun 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful we loved this place we will definitely come back some day frount dest were wonderful frendly and accommodating the breakfast was amazing the rooms wonderful clean spacus you will be amazed and the spa for massages please do the massages out of this world wonderful ![](https://a.travel-assets.com/ugc/hotel-reviews/e127b1bd-3faf-4e0d-9b5d-7c92ef4ce93a-1750816086472.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8eafb6fa-8525-4a33-b335-9c31d203e892-1750816086300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jacqueline Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Khanh Nov 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice hotel, free breakfast, staff was amazing and kind highly recommended ##### Khanh Verified ### 10/10 Excellent #### Wayne Nov 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very nice hotel with clean rooms and surroundings. Ruby and Hung will ensure you have a pleasant stay. ##### Wayne Stayed 5 nights in Nov 2024 Verified ### 10/10 Excellent #### WAI PENG Mar 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk is very friendly and helpfully. ##### WAI PENG Stayed 2 nights in Mar 2024 Verified ### 8/10 Good #### Claus Mar 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice service. Nice rooms and breakfast buffet. ##### Claus Stayed 5 nights in Mar 2024 Verified ### 10/10 Excellent #### Cherie Jan 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel and good location Brilliant place to stay. The staff were great and were great with recommending tours and booked them for us. The Hotel was about a 10 minute walk into town. Highly recommend this Hotel. ##### Cherie Stayed 3 nights in Jan 2024 Verified ### 10/10 Excellent #### Wayne Nov 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very clean and comfortable hotel with amazing staff, especially Ruby. Ruby is so helpful she is the main reason you will want revisit this hotel. ##### Wayne Stayed 5 nights in Nov 2024 Verified ### 10/10 Excellent #### Anders Dec 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great service! We loved the pool area! ##### Anders Stayed 4 nights in Dec 2023 Verified ### 10/10 Excellent #### Cat Jan 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is extremly helpful. ##### Cat Verified ### 8/10 Good #### susan Mar 17, 2025 Liked: Staff & service, room comfort #### Great hotel and super friendly team Lovely people running the hotel super friendly and great advice. Nice pool area and lovely lanterns in the evening. The only issue we had was room had a damp smell but we opened to air as much as we could to improve it. Good breakfast, absolutely enjoyed our stay here. ##### susan Stayed 4 nights in Mar 2025 Verified ### 10/10 Excellent #### Lisa Apr 2, 2024 Liked: Cleanliness, staff & service, amenities The staff were so friendly and helpful ##### Lisa Stayed 3 nights in Mar 2024 Verified ### 10/10 Excellent #### Simon Apr 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel outside the hustle of old town but close enough for a short walk over. Room was great, large beds for the kids and outdoor bathroom was a hit. Pool was great to cool off in at the end of the day. Free bike hire and pick/up drop off service very easy. ##### Simon Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### Manon Jan 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet area. Large room and comfortable beds. Staff is awesome They offer good transportation and activity ticket, better price than doing it by ourselves on site. ##### Manon Stayed 3 nights in Jan 2025 Verified ### 10/10 Excellent #### Tam Feb 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staffs and customer service ##### Tam Stayed 3 nights in Feb 2024 Verified ### 10/10 Excellent #### Verified traveller Feb 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Amazing hotel! Staff are super friendly and accommodating! They treated us like family and made us feel at home! Definitely recommend staying here! ##### Verified traveller Stayed 4 nights in Jan 2024 Verified ### 10/10 Excellent #### SAMUEL Apr 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place, very clean. Ruby is the best. Thank you so much. ##### SAMUEL Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Thao-Vy Dec 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing stay in Hoi An! Staff is amazing, helpful, and extremely nice! Away from the craziness of Hoi An Ancient Town but still walking distance on the other side of the river. 10/10 recommend. ##### Thao-Vy Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### karen Mar 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous! Fabulous hotel in a great location. Ruby and Lilly were great - couldn’t do enough for us! ##### karen Stayed 3 nights in Mar 2024 Verified ### 10/10 Excellent #### Ray Aug 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was an excellent hotel, the staff were excellent they couldn't do enough to make our stay enjoyable. The hotel was very clean and the pool was fantastic on those hot days in Vietnam, ##### Ray Stayed 14 nights in Jul 2023 ### Expedia's Latest Trends ### Hotels > - [Island Smiles Homestay](https://www.expedia.ca/Hoi-An-Hotels-Island-Smiles-Homestay.h18958672.Hotel-Information) > - [Aqua Dome](https://www.expedia.ca/Imst-Hotels-AQUA-DOME-Tirol-Therme-Langenfeld.h5182615.Hotel-Information) > - [Hotels in Saint-Hubert](https://www.expedia.ca/Saint-Hubert-Montreal-Hotels.0-n6310856-0.Travel-Guide-Filter-Hotels) > - [Margaritaville Beach House Key West](https://www.expedia.ca/Key-West-Hotels-Margaritaville-Beach-House-Key-West.h48713884.Hotel-Information) > - [Hotels near Scotiabank Arena](https://www.expedia.ca/Scotiabank-Arena-Hotels.0-l6072449-0.Travel-Guide-Filter-Hotels) > - [Hotels in Laiya](https://www.expedia.ca/Laiya-Hotels.d6339236.Travel-Guide-Hotels) > - [Hotels in St. Petersburg](https://www.expedia.ca/St-Petersburg-Hotels.d180029.Travel-Guide-Hotels) > - [Hotels in Cherac](https://www.expedia.ca/Cherac-Hotels.d6253602.Travel-Guide-Hotels) > - [Hotels in Springboro](https://www.expedia.ca/Springboro-Hotels.d553248632870995048.Travel-Guide-Hotels) > - [Beach Hotel in St. Marys](https://www.expedia.ca/St-Marys-Hotels-Beach-Hotel.0-0-d55979-tBeachHotel.Travel-Guide-Filter-Hotels) > - [Hotels near Grand Ole Opry](https://www.expedia.ca/Grand-Ole-Opry-Hotels.0-l6080751-0.Travel-Guide-Filter-Hotels) > - [B&B Elora](https://www.expedia.ca/Elora-Bed-And-Breakfast.d181872-aaBedAndBreakfast.Travel-Guide-Accommodation) > - [LGBT Friendly Hotels in Constanta](https://www.expedia.ca/Constanta-Hotels-LGBT-Friendly-Hotel.0-0-d6262461-tLGBTFriendlyHotel.Travel-Guide-Filter-Hotels) > - [Hotels in Toledo](https://www.expedia.ca/Toledo-Hotels.d5150.Travel-Guide-Hotels) > - [Adults Only Resorts & Hotels in Cedar Creek](https://www.expedia.ca/Cedar-Creek-Hotels-Adults-Only-Resorts.0-0-d6051476-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > - [Hotels near Peavey Mart Centrium](https://www.expedia.ca/Peavey-Mart-Centrium-Hotels.0-l6293327-0.Travel-Guide-Filter-Hotels) > - [Hotels in Kampung Sungai Layar](https://www.expedia.ca/Kampung-Sungai-Layar-Hotels.d3000750988.Travel-Guide-Hotels) > - [Hotels in Sorpetal](https://www.expedia.ca/Sorpetal-Hotels.d553248633975962328.Travel-Guide-Hotels) > - [Residenza dell'Opera](https://www.expedia.ca/Turin-Hotels-Residenza-DellOpera.h11888826.Hotel-Information) > - [Hotels with smoking rooms in Witch Hazel](https://www.expedia.ca/Witch-Hazel-Portland-Hotels-Hotels-With-Smoking-Rooms.0-n553248635976468974-0-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) ### Flights > - [Flights from Apia (FGI) to Salzburg (SZG)](https://www.expedia.ca/lp/flights/fgi/szg/apia-to-salzburg) > - [Flights from Calgary (YYC) to Miami (MIA)](https://www.expedia.ca/lp/flights/yyc/mia/calgary-to-miami) > - [Flights from Houston (IAH) to Richmond (YVR)](https://www.expedia.ca/lp/flights/iah/yvr/houston-to-vancouver) > - [Flights from Edmonton International Airport (YEG) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yeg/yyc/edmonton-to-calgary) > - [Flights from Calgary (YYC) to Township of Woolwich (YKF)](https://www.expedia.ca/lp/flights/yyc/ykf/calgary-to-kitchener) > - [Flights from Sidney (YYJ) to Harlingen (HRL)](https://www.expedia.ca/lp/flights/yyj/hrl/victoria-to-harlingen) ### Cars ### Vacation Rentals