Title: Emperador Plaza (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Emperador Plaza Travelers savor local flavors at the restaurant while planning their day of exploration, then enjoy panoramic views from the rooftop terrace after checking in. ## Photo gallery for Emperador Plaza ![Reception - Emperador Plaza (Cusco)](https://images.trvl-media.com/lodging/5000000/4210000/4208600/4208559/fe0c5311.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Emperador Plaza (Cusco)](https://images.trvl-media.com/lodging/5000000/4210000/4208600/4208559/116803b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Emperador Plaza (Cusco)](https://images.trvl-media.com/lodging/5000000/4210000/4208600/4208559/72791373.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony - Emperador Plaza (Cusco)](https://images.trvl-media.com/lodging/5000000/4210000/4208600/4208559/a5b3d832.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, Select Comfort beds, in-room safe - Emperador Plaza (Cusco)](https://images.trvl-media.com/lodging/5000000/4210000/4208600/4208559/0f0fe24b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Iglesia de La Compañía de Jesús and Inca Museum, Emperador Plaza welcomes visitors with a complimentary breakfast buffet. Guests connect to in-room WiFi, use the business center for practical needs, or relax on the rooftop terrace with its sweeping views. ## Reviews 7.6 Good ## Popular amenities - Breakfast included - Free WiFi - Restaurant - Parking available - Business services - Laundry ## Room options ### Check availability for these dates Tonight [Feb. 18 - Feb. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=4208559&PinnedHotelID=4208559&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=4208559&PinnedHotelID=4208559&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 19 - Feb. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=4208559&PinnedHotelID=4208559&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=4208559&PinnedHotelID=4208559&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 20 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=4208559&PinnedHotelID=4208559&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=4208559&PinnedHotelID=4208559&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=4208559&PinnedHotelID=4208559&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=4208559&PinnedHotelID=4208559&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 8 of 8 rooms ### View all photos for Comfort Double Room, 1 Queen Bed ![Comfort Double Room, 1 Queen Bed](https://images.trvl-media.com/lodging/5000000/4210000/4208600/4208559/6df6bb11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room, 1 Queen Bed 9.0 Wonderful 2 reviews ### Highlights Patio Separate dining area Separate sitting area Kitchen TV Down duvet Select Comfort bed Premium bedding - 237 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Single Room ![Premium bedding, down comforters, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/5000000/4210000/4208600/4208559/0c86d3d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Patio Separate dining area Separate sitting area Kitchen TV Down duvet Select Comfort bed Premium bedding - 194 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Triple Room ![Triple Room](https://images.trvl-media.com/lodging/5000000/4210000/4208600/4208559/7fe4b1e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Patio Separate dining area Separate sitting area Kitchen TV Down duvet Select Comfort bed Premium bedding - City view - 409 sq ft - Sleeps 3 - 3 Large Twin Beds ### View all photos for Superior Twin Room, 1 Bedroom ![Superior Twin Room, 1 Bedroom](https://images.trvl-media.com/lodging/5000000/4210000/4208600/4208559/72316a2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 1 Bedroom ### Highlights Patio Separate dining area Separate sitting area Kitchen TV Down duvet Select Comfort bed Premium bedding - City view - 237 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Single Room Standard ![Premium bedding, down comforters, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/5000000/4210000/4208600/4208559/9638ea1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - 161 sq ft - Sleeps 1 ### View all photos for Twin Room Standard ![Premium bedding, down comforters, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/5000000/4210000/4208600/4208559/a1ba21ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Standard - 182 sq ft - Sleeps 2 ### View all photos for Double Room Standard ![Premium bedding, down comforters, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/5000000/4210000/4208600/4208559/15892c08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 182 sq ft - Sleeps 2 ### View all photos for Triple Room Standard ![Premium bedding, down comforters, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/5000000/4210000/4208600/4208559/8a77205a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard - 258 sq ft - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCusco-Hotels-Emperador-Plaza.h4208559.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCusco-Hotels-Emperador-Plaza.h4208559.Hotel-Information) ## About the area Located in Cusco Historic Center neighborhood, Emperador Plaza is connected to a shopping center. Cusco Cathedral and Plaza de Armas are notable landmarks, and travelers looking to shop may want to visit Real Plaza Cusco. Museo de Arte Precolombino and Iglesia de La Compañía de Jesús are two other places to visit that come recommended. [Visit our Cusco travel guide](https://www.expedia.ca/Cusco.dx941) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-13.51696%2C-71.97645&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-RVRvJlrLHeWgw_7AXlCUCHd5GY=) Santa Catalina Ancha 377, Cusco, Cusco, 084 ### What's nearby - ![Plaza de Armas showing a church or cathedral and a park](https://images.trvl-media.com/place/6116934/dc2d6491-e7bf-4387-965c-9563e5ee69bd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de Armas 2 min walk \- 0.2 km - ![0_TR006566](https://images.trvl-media.com/place/6116936/115a3a1b-7a65-4c02-ab84-643de28d2fe0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cusco Cathedral 2 min walk \- 0.2 km - ![the stone of the 12 angles at night in Cusco, Peru](https://images.trvl-media.com/place/553248635974846206/dc6f4085-9b77-4ffd-a10b-b27350447753.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Twelve Angled Stone 2 min walk \- 0.2 km - ![View of the Cusco's Plaza de Armas square](https://images.trvl-media.com/place/6291008/79503cdc-a26c-4a91-8f0f-f0eba094eedf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Blas Church 3 min walk \- 0.3 km - ![Qorikancha, located in the city of Cusco in Peru, is so unique because the original Inca walls were used as the foundation for the Church and Convent of Santo Domingo. Thus, the site has a beautiful mix of Inca and Spanish architecture. ](https://images.trvl-media.com/place/941/e9f6c4d7-1a5a-4c4a-bcf4-78f683e93669.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Coricancha 5 min walk \- 0.5 km ### Getting around - San Pedro Station 14 min walk - Alejandro Velasco Astete Intl. Airport (CUZ) 15 min drive ### Restaurants - Kion 2 min walk - Pizzeria Trattoría Casa Grande 1 min walk - Museo del Pisco 1 min walk - Cafe D’Wasi 1 min walk - Cicciolina 2 min walk ## About this property ### Emperador Plaza Hotel near Cusco Cathedral Located close to Iglesia de La Compañía de Jesús and Inca Museum, Emperador Plaza provides a free breakfast buffet, a rooftop terrace, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a business center and a restaurant. Additional perks include: - Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-in - Meeting rooms, tour/ticket assistance, and a 24-hour front desk - Free newspapers, luggage storage, and a front-desk safe Room features All guestrooms at Emperador Plaza offer comforts such as 24-hour room service and premium bedding, in addition to perks like separate sitting areas and separate dining areas. More amenities include: - Select Comfort beds, down comforters, and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers and free toiletries - 40-inch TVs with premium channels - Patios, separate sitting areas, and separate dining areas ## Similar properties ![Interior](https://images.trvl-media.com/lodging/101000000/100020000/100014800/100014797/1f835744.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Illa B&B Cusco Historic Center - Free WiFi - Restaurant - Laundry - Toys/Games 8.6 Excellent 59 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=100014797&PinnedHotelID=100014797&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/116000000/115830000/115823800/115823718/3b1776a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Artinka Boutique Hotel Cusco Historic Center - Breakfast included - Free WiFi - Housekeeping - 24/7 front desk 8.8 Excellent 50 reviews CA $68 CA $68 total Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=115823718&PinnedHotelID=115823718&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/12000000/11630000/11629900/11629828/9ee590bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Illa Hotel Cusco Historic Center - Breakfast included - Free WiFi - Restaurant - Bar 8.8 Excellent 119 reviews CA $102 CA $102 total Feb 24 - Feb 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=11629828&PinnedHotelID=11629828&HadPinnedHotel=true®ionId=-1&adults=2) ![42-inch flat-screen TV with cable channels](https://images.trvl-media.com/lodging/100000000/99130000/99127400/99127373/37a4ac66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Andean Palace Boutique Cusco Historic Center - Breakfast included - Free WiFi - Housekeeping - 24/7 front desk 8.8 Excellent 103 reviews CA $52 CA $52 total Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=99127373&PinnedHotelID=99127373&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/4000000/3900000/3891300/3891261/500aeb39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maytaq Wasin Hotel Cusco Historic Center - Breakfast included - Free WiFi - Restaurant - Business services 9.4 Exceptional 243 reviews CA $86 CA $89 total Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=3891261&PinnedHotelID=3891261&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/41000000/40200000/40199000/40198963/f275b92b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Centenario Inn Cusco Historic Center - Breakfast included - Parking included - Free WiFi - Restaurant 8.8 Excellent 201 reviews CA $53 CA $53 total Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=40198963&PinnedHotelID=40198963&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/23000000/22790000/22785900/22785896/2ca42dea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mayu Boutique Hotel Cusco Historic Center - Breakfast included - Free WiFi - Laundry - Housekeeping 8.4 Very good 54 reviews CA $40 CA $43 total Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=22785896&PinnedHotelID=22785896&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/94000000/93500000/93494800/93494735/5d8efe23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Katari At Plaza de Armas Cusco Cusco Historic Center - Free WiFi - Laundry - Housekeeping - 24/7 front desk 9.0 Wonderful 135 reviews CA $88 CA $97 total Feb 21 - Feb 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=93494735&PinnedHotelID=93494735&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/13000000/12240000/12232100/12232010/93a1174f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Illas Inn Cusco - Breakfast included - Free WiFi - Business services - Laundry 9.0 Wonderful 326 reviews CA $77 CA $77 total Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=12232010&PinnedHotelID=12232010&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard view](https://images.trvl-media.com/lodging/19000000/18750000/18742600/18742519/c752515e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prisma Hotel Cusco Historic Center - Breakfast included - Free WiFi - Restaurant - Parking available 8.8 Excellent 82 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=18742519&PinnedHotelID=18742519&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=4208559&PinnedHotelID=4208559&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4208559,100014797,115823718,11629828,99127373) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Uncovered self parking on site (PEN 25 per day) - Limited onsite self parking (max 4 spaces per unit) - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily - A restaurant ### Family friendly - Crib (surcharge) - In-room kitchen - Laundry facilities - Living room - Refrigerator on request - Rollaway/extra bed (surcharge) - Separate in-room dining area ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business center - Meeting rooms ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 3 floors - Art Deco architecture - Built in 1997 - Designated smoking areas ## Room amenities ### Bedroom - Crib (surcharge) - Down comforter - Premium bedding - Rollaway/extra bed (surcharge) - Select Comfort mattress ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 40-inch TV with premium channels ### Food and drink - 24-hour room service - Kitchen - Refrigerator on request - Separate dining area ### More - Desk - Iron/ironing board on request - Living room - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 10:30 AM; Check-in end time: 9:00 AM Late check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 9:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for PEN 25.0 per day Cribs (infant beds) are available for PEN 12.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: PEN 20.00 per vehicle (one-way) - Uncovered self parking fee: PEN 25 per day - Crib (infant bed) fee: PEN 12.0 per day - Rollaway bed fee: PEN 25.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards, and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 20523026331 ### We should mention Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance. According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500\. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies No pets and no service animals are allowed at this property ### Property is also known as Emperador Plaza Emperador Plaza Cusco Emperador Plaza Hotel Emperador Plaza Hotel Cusco Plaza Emperador Emperador Plaza Hotel Emperador Plaza Cusco Emperador Plaza Hotel Cusco ## Frequently asked questions ### Is Emperador Plaza pet-friendly? ### How much does it cost to stay at Emperador Plaza? ### How much is parking? ### What time is check-in at Emperador Plaza? ### What time is check-out at Emperador Plaza? ### Does Emperador Plaza provide a shuttle to the airport? ### Where is Emperador Plaza located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Emperador Plaza Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 9.0 Location ### 7.4 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 22 8 - Good 25 6 - Okay 11 4 - Poor 9 2 - Terrible 3 ## Reviews ### 8/10 Good #### Eugenia Maria Jan 18, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was so helpful and accommodating all our needs. ##### Eugenia Maria Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Anacarla Apr 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing location ##### Anacarla Stayed 4 nights in Mar 2024 ### 8/10 Good #### Thomas Jun 19, 2024 Liked: Cleanliness Disliked: Staff & service, amenities Great location. Basic room with large bathroom and good WiFi ##### Thomas Stayed 2 nights in Jun 2024 ### 8/10 Good #### Daniel Jan 1, 2025 Liked: Property conditions & facilities #### New Years We had a great time because the hotel was centrally located so we could walk to the New Years celebrations! Awesome hotel for walking ##### Daniel Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Polyana Dec 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very central location ##### Polyana ### 8/10 Good #### Lidia Nov 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities It is close to everything ##### Lidia Stayed 6 nights in Nov 2023 ### 4/10 Poor #### Daniel Sep 21, 2025 Liked: Cleanliness Disliked: Staff & service #### Less than stellar I have stayed at this hotel. We got off on a bad start as they did not have my reservation. It took a few calls before they decided to give me the queen bed I booked and paid for. I did not get any perks and they honestly did not even acknowledge Hotel.com. I will not book this hotel again and I hope Hotels.com will take a look at this hotel to make sure they are following Hotels.com policies and perks. ##### Daniel Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Ramsey Apr 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were excellent. We arrived at 730am even though our check in was at 1030\. They let us in right away since we didn’t sleep all night from our flights. Great and friendly staff that is a clock from the city center! ##### Ramsey Stayed 1 night in Mar 2023 ### 2/10 Terrible #### Levih, Jun 9, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No help from the staff, no lights on the hallway (dark to walking), no fan in the restroom, no windows for outside. They give us 2 single beds instead of king size bed ( my husband and I have to sleep separate, we don’t like it) room was cold, only small portable heater was provided. Buffet breakfast was not good, very little food almost nothing. Not happy with our stay ##### Levih, Stayed 1 night in Jun 2025 ### 4/10 Poor #### Verified traveller Jul 7, 2022 Disliked: Staff & service, property conditions & facilities #### Would not stay here Very loud. Extremely cold room, heater didn’t work, no extra blankets or pillows available. No elevator. Light fixture had shattered and bulb was flickering dangerously. No shampoo or soap. Desk staff not very helpful. Nobody was available when we wanted to check out at 6:15 am, the main door was locked and gated, so we had to let ourselves out of a side door with an unlocked dead bolt hanging off it and hoped for the best. The only positive thing this place was the location. Hotels.com might want to reconsider including this in its listings. ##### Verified traveller Stayed 1 night in Jul 2022 ### 4/10 Poor #### Jonas May 2, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Não tinha nem toalha de banho. ##### Jonas Stayed 1 night in Apr 2025 ### 10/10 Excellent #### MARTA A. Apr 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy comodo el hotel y el lugar centrico. Lo que mejoraría es la variedad en el desayuno. Gracias especiales al joven Juan Carlos por sus finas atenciones ##### MARTA A. Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Heleno Jan 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fiquei hospedado no Hotel Empedrador Plaza. Fiquei hospedado no Hotel Empedrador Plaza por sete dias e foi uma experiência excelente! O hotel possui uma recepção 24 horas, com uma equipe extremamente cordial e atenciosa, sempre disposta a ajudar no que for necessário. O quarto em que fiquei era grande, arejado e muito confortável. Os lençóis estavam impecavelmente limpos, o banheiro era amplo, limpo e contava com uma ducha quente com bastante água, o que foi perfeito para relaxar. O café da manhã também merece destaque, com ótimas opções para começar o dia bem alimentado. Além disso, o custo-benefício é excelente, oferecendo uma ótima relação entre preço e qualidade dos serviços. Eu adorei minha estadia no Hotel Empedrador Plaza e, sem dúvidas, super recomendo a todos que estiverem planejando viajar para Cusco no Perú. ##### Heleno Stayed 7 nights in Jan 2025 ### 6/10 Okay #### David May 31, 2024 Liked: Cleanliness #### Imágenes no reales Las fotos no son como se muestra, no hay wifi las 24 horas y cuando hay no llega a las habitaciones, el desayuno es muy simple y en general el hotel es algo viejo, el punto favorable es que se encuentra muy céntrico, pero no es lo que muestran en las fotos. ##### David Stayed 3 nights in May 2024 ### 10/10 Excellent #### leon Jun 11, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good stay. Staff most helpful , especially Miss. Griselda. She is simply wonderful. Breakfast limited and same from one day to the next, but adequate. ##### leon Stayed 3 nights in Jun 2022 ### 10/10 Excellent #### Robert Mar 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very satisfied We encountered a problem getting to Machu Picchu. The staff provided us excellent service when we were time crunched. Thank you! ##### Robert Stayed 4 nights in Mar 2020 ### 8/10 Good #### Atle, Reno, Nevada Nov 15, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall very nice. I would come back for another stay. ##### Atle Stayed 2 nights in Nov 2019 ### 8/10 Good #### jorge Aug 11, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel comodo y muy bien ubicado. Hotel comodo.bien ubicadoa 2 cdas de la plaza.cama comoda y los servicios buenos.lo que deben mejorar los desayunos debe ser mas variado.h ##### jorge Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### gurdeep, England May 31, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Affordable luxury I was really ill in Cusco I needed comfort and a good price, this hotel was perfect it was cosy and there was a heater, breakfast was nice and staff are lovely. I am a backpacker so I mix hostels with hotels, this was just the home comfort I needed. ##### gurdeep Stayed 1 night in May 2019 ### 8/10 Good #### Ludwing Nov 4, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Location Good place and clean. ##### Ludwing Stayed 1 night in Oct 2018 ### 2/10 Terrible #### Nafees Oct 29, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible hotels.com They did not give me a room . They said it’s hotels.com fault. I have it in writing from them. It’ was weather and had to struggle for 2-3 hours as your customer care when contacted were not of help . Your customer care number promised to get back in 4 minutes. After waiting for 30 minutes I tried to call again hotels.com but automated machine informed me that your services are closed. The weather in Cusco was very bad and with all luggage I had to struggle for few hours before a local agency found a room in a very expensive hotel. Your this performance gave a lot of mental, physical and monatory torture ##### Nafees Stayed 1 night in Oct 2018 ### 4/10 Poor #### Cristóvao Sep 25, 2018 Disliked: Staff & service, property conditions & facilities #### Pesadelo Sem classificaçao ##### Cristóvao Stayed 1 night in Sep 2018 ### 8/10 Good #### Flavio keishi, São Paulo - Brasil Sep 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Um bom lugar para ficar... Um bom lugar para ficar com ótima localização em relação a praça central. Café da manhã satisfatório, cama Boa e chuveiro regular com grande oscilação de água quente e fria. Quartos limpos com cama Boa. Hotel precisando de reforma. Mas no geral recomendo. ##### Flavio keishi Stayed 2 nights in Sep 2018 ### 10/10 Excellent #### Ana Sep 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boa avaliação no geral Excelente. Check in e out extremamente eficiente. Equipe do hotel muito solícita. Localização ótima. O único problema é q o hotel tem três andares com escadas imensas, sem elevador ##### Ana Stayed 3 nights in Sep 2018 ### 8/10 Good #### Enrique May 17, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Para volver En general todo bien, la habitación amplia y cómoda, el desayuno completo, la limpieza muy bien, el baño impecable con agua bien caliente siempre, espacios comunes muy agradables y una ubicación inmejorable. El wifi funcionó excelente en todo el hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/s3-p1eb6a840-5882-11e8-90f5-02426f8ac431-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Enrique Stayed 7 nights in May 2018 ## Expedia's Latest Trends ### Hotels > [Killa Qente Cusco Hostal](https://www.expedia.ca/Cusco-Hotels-Killa-Qente-Cusco-Hostal.h12496632.Hotel-Information) > > [Hotels in Jonestown](https://www.expedia.ca/Jonestown-Austin-Hotels.0-n3000458713-0.Travel-Guide-Filter-Hotels) > > [Hotels in Crary](https://www.expedia.ca/Crary-Hotels.d6344974.Travel-Guide-Hotels) > > [Fairfield by Marriott Inn & Suites Portland Maine Airport](https://www.expedia.ca/Portland-Hotels-Fairfield-Inn-By-Marriott-Portland-Maine-Mall.h701.Hotel-Information) > > [Cottages Anderson](https://www.expedia.ca/Anderson-Cottages.d325-aaCottages.Travel-Guide-Accommodation) > > [Beachfront Resort Torquay](https://www.expedia.ca/Torquay-Hotels-Beachfront-Resort-Torquay.h6424587.Hotel-Information) > > [Lechquell Hotel Post](https://www.expedia.ca/Reutte-Hotels-Hotel-Post-Steeg.h11466028.Hotel-Information) > > [Hospedaje Turistico Recoleta - Hostel](https://www.expedia.ca/Cusco-Hotels-Hospedaje-Turistico-Recoleta.h27580173.Hotel-Information) > > [Casino Hotels in Portland](https://www.expedia.ca/Portland-Hotels-Casino-Hotel.0-0-d178299-tCasinoHotel.Travel-Guide-Filter-Hotels) > > [Treehouses Eganville](https://www.expedia.ca/Eganville-Treehouses.d6047520-aaTreehouses.Travel-Guide-Accommodation) > > [Casa Esmeralda By Katari](https://www.expedia.ca/Cusco-Hotels-Casa-Esmeralda.h13220854.Hotel-Information) > > [Luxury Oceanview Villa at Hualalai w/Resort Pool & AC: 2907B Hainoa](https://www.expedia.ca/Kailua-Kona-Hotels-Ocean-View.h33494527.Hotel-Information) > > [Mountain Hotels in Kingsport](https://www.expedia.ca/Kingsport-Hotels-Mountain-Hotels.0-0-d6095-tMountainHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Bora Bora](https://www.expedia.ca/Bora-Bora-Hotels.d602861.Travel-Guide-Hotels) > > [The Block Hotel Bisbee](https://www.expedia.ca/Sierra-Vista-Hotels-BTC-Lofts-Accommodations.h26766583.Hotel-Information) > > [Family Hotels in Downtown Montreal](https://www.expedia.ca/Downtown-Montreal-Montreal-Hotels-Family-Hotel.0-n6058201-0-tFamilyHotel.Travel-Guide-Filter-Hotels) > > [Alegrias inn hotel](https://www.expedia.ca/Cusco-Hotels-Alegrias-Inn-Hotel.h101960934.Hotel-Information) > > [Hotel Mamasara](https://www.expedia.ca/Cusco-Hotels-Hotel-Mamasara.h14889241.Hotel-Information) ### Flights > [Flights from Detroit (DTW) to Louisville (SDF)](https://www.expedia.ca/lp/flights/dtw/sdf/detroit-to-louisville) > > [Flights from Mississauga (YYZ) to Perpignan (PGF)](https://www.expedia.ca/lp/flights/yyz/pgf/toronto-to-perpignan) > > [Flights from Lahore (LHE) to Karachi (KHI)](https://www.expedia.ca/lp/flights/lhe/khi/lahore-to-karachi) > > [Flights from Richmond (YVR) to Parañaque (MNL)](https://www.expedia.ca/lp/flights/yvr/mnl/vancouver-to-manila) > > [Flights from Crumlin (BFS) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/bfs/yyz/belfast-to-toronto) ### Cars ### Packages ### Vacation Rentals ### General > [Visit Granada Hills](https://www.expedia.ca/Granada-Hills.dx6046734)