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Reviews of Abittare Hotels

3 out of 5
Abittare Hotels
Plazoleta Santo Domingo 263, Centro Historico, Cusco, Cusco

Reviews

9.0

Wonderful

Rating 10 - Excellent. 187 out of 300 reviews" "
Rating 8 - Good. 80 out of 300 reviews" "
Rating 6 - Okay. 21 out of 300 reviews" "
Rating 4 - Poor. 10 out of 300 reviews" "
Rating 2 - Terrible. 2 out of 300 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Xiao Hong

Travelled with group
Liked: Staff & service, property conditions & facilities
room is tiny but over all it’s fine
Stayed 3 nights in Apr 2024
Response from Abittare on Apr 21, 2024
Dear Mr XiaoThank you so much for your coments it helps to be better every day

8/10 Good

Juan

Stayed 1 night in Apr 2024
Response from Abittare on May 7, 2024
Estimado Sr JuanMuchas gracias por sus comentarios trabajamos cada dia para ser mejores

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, great staff, very helpful. free breakfast
Stayed 2 nights in Mar 2024
Response from Anace Justo on Apr 6, 2024
Thank you much for your feedback!

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Abittare on Mar 29, 2024
Dear Rita Thank you so much to stay with us, we work every day to be better

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here! It was right in the heart of everything we wanted to do and see. The rooms were cute & quaint, everything was clean, staff was friendly & helpful
Stayed 2 nights in Mar 2024
Response from Abittare on Mar 29, 2024
Dear Andrea Thank you so much for your coments , we work every day to be better

10/10 Excellent

Greg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely cozy and convenient place to stay. excellent breakfast. Room was extremely clean and modern. would highly recommend staying at this hotel.
Stayed 2 nights in Feb 2024
Response from Abittare on Mar 29, 2024
Dear GregThank you so much foryour nice coments, we work every day to be better

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay in Cusco! Best staff and hospitality!
Stayed 1 night in Feb 2024
Response from Anace Justo on Mar 9, 2024
We're delighted to hear that you had an amazing stay in Cusco! We're pleased that our staff made your experience memorable. Thank you for choosing us, and we hope to welcome you back for another wonderful stay in the future!

10/10 Excellent

Benedick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! 😍 the staffs are super friendly and polite as well. Customer service is amazing. Room service and cleanliness are also great. It’s about 0.4 miles from Plaza de Armas so it’s really walkable. I totally recommend.
Stayed 5 nights in Oct 2023
Response from Abittare on Dec 20, 2023
Dear Mr Benedick Thank you so much for your great coments we work every day to be better

10/10 Excellent

sandhyaa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a great location! Very clean and comfortable with welcoming staff. Highly recommend.
Stayed 3 nights in Nov 2023
Response from Abittare on Nov 13, 2023
Dear Ms SandhyaThank you so much for your valius coments it will help us to be better.

4/10 Poor

Noor

Liked: Cleanliness, staff & service
READ THE REVIEWS BEFORE BOOKING - THEY ARE ACCURATE. The biggest downfall of this property is that there is no insulation from room to room and it is LOUD AS HELL. The hotel is right next to a bar/club that blasts unbelievably loud music until 5am. I did not sleep. By the time the music ended, the birds were chirping (which was also incredibly loud). I told the attendant and he simply promised me the noise would stop at 1 am. It did not. Also, because the windows aren’t real sealed windows, and are loose pieces of wood covering the openings, you can hear EVERY person walking, talking, in the hallways and other rooms. I could hear every movement my neighbor made in the bathroom (literally listened to the echos of him use the bathroom throughout the night - it was disgusting). Also, the rooms are microscopic with no air system or fan or ventilation. Very claustrophobic. Room would have been perfectly clean if cleaners remembered to change the garbage from the people before me. Area is PHENOMENAL. Right in the middle of the fun stuff. If you’re a young kid looking to party or you just dgaf, then this is the hotel for you. If you actually need to sleep and be comfortable, don’t book this.
Stayed 1 night in Nov 2023

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is super convenient please and safe for walks
Stayed 6 nights in Oct 2023
Response from Abittare on Nov 5, 2023
Dear Mr Christian Thank you for your coments we work every day to be better

10/10 Excellent

Sujata

Liked: Cleanliness, staff & service, property conditions & facilities
nice place. liked the hot water and the place was clean. No elevator and the walls were thin. I could hear voices all through the place.
Stayed 4 nights in Oct 2023
Response from Abittare on Nov 5, 2023
Dear Mr SujataThank you for your valius coments , we work every day to be better.

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Abittare on Nov 5, 2023
Estimada Srta Daniela Muchas gracias por la calificacion trabajamos cada dia para ser mejores

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to excellent restaurants and shops!!
Stayed 2 nights in Oct 2023
Response from Abittare on Oct 29, 2023
Dear Ms LizetteThank you for your valius coments it helps to be better every day

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abittare was a lifesaver and Beatriz, the front desk manager, is a blessing. After staying in a home stay for several days, I was desperate to find a quality hotel at a good price in an area where I need it to be. This hotel for filled all of those needs. When coming back to Cusco, I will definitely stay here again.
Stayed 7 nights in Oct 2023
Response from Abittare on Oct 29, 2023
Dear Ms NancyThank you very much for your valius coment it helps to be better every day

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abittare is in a great historical location across the pinacle of Inca stone working, Coricancha. Staff was cordia, helpful who gave us good advise for getting acclimated to the high altitude.
Stayed 1 night in Oct 2023
Response from Abittare on Oct 25, 2023
Dear Mr Luis Thank you so much for your coments it helps to be better every day

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Anace Justo on Oct 23, 2023
thanak you so much!

8/10 Good

shulgatyy

Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2023
Response from Abittare on Oct 23, 2023
Dear Mr ShulgatyThank you so much for your coments it helps to be better every day

10/10 Excellent

Krystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really attentive and polite. Room and common areas were really clean.
Stayed 4 nights in Oct 2023
Response from Abittare on Oct 19, 2023
Dear Ms KrystalThank you for your coments it really helps us to be better

10/10 Excellent

Keanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is tucked away a few blocks from the Plaza de Armas. It is modern, clean, and perfect for relaxing. I found it very walkable and easy to locate for local tour guides. It didn't bother me, but would note that the insulation is a little thin so you are able to hear other guests and music (from the local bar). It wasn't noticeable until the weekends so I would recommend bringing ear plugs or headphones. I put a sound machine on and couldn't hear the music, so it was great! The staff went out of their way to help me arrange transportation to and from the airport and I LOVED that breakfast was included! Would definitely stay here again.
Stayed 5 nights in Sep 2023
Response from Abittare on Oct 13, 2023
Dear Ms KeannaThank you so much for your coments we appreciated a lot of it helps to be every day betterAbittare Hotel

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Abittare on Sep 27, 2023
Dear Mr DawnThank you for your coments

6/10 Okay

Wynne, Aurora

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Good location, very loud. Room was small but had all the necessities. Major frustration was check-in process. Arrived at 6 am, was told that we would be able to early check-in around 11am. Came back at 2:30 pm and the room was not ready and unsure if it was going to be ready by 3pm (regular check-in time). Fortunately, it was, but upon entering the room, smelled like major bleach disinfectant and there are no windows to air it out.
Stayed 1 night in Sep 2023
Response from Abittare on Sep 18, 2023
Dear Mrs Aurora Weare very sorry with your check in time we did not offer early check in because we are fully those days, we try to prepared our rooms as soom as we can.Abittare Hotel

10/10 Excellent

SWETHA, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from abittare on Sep 18, 2023
Dear Mrs SwethaWas a pleasure to have you like our very sweet guestAbittare Hotel

10/10 Excellent

SWETHA, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who met us at the front desk was extremely courteous and hospitable! They even accommodated us for an early check-in and kept our bags at the lobby while we went sight seeing until our room was ready! The rooms are cozy and clean but a little small and claustrophobic because the windows are always closed. But location wise it is excellent and definitely recommended
Stayed 1 night in Aug 2023
Response from Abittare on Sep 3, 2023
Dear Mrs Swetha Thank you so much for your coments we are located in a colonial building and we have t keep the original desig of this because is a monumental house or patrimonium of the WorldAbittare Hotel

10/10 Excellent

jamison

Stayed 3 nights in Jul 2023
Response from Abittare on Aug 8, 2023
Dear Guest Thank you so much for your coments we apreciate a lotBest regardsAbittare Hotel

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and stay was amazing
Stayed 8 nights in May 2023
Response from Abittare on Jun 8, 2023
Dear Guest Thnk you so much for your valius coments it helps us to be better every timeAbittare Team

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to Qoricancha historic temple [museum]. Good buffett style breakfast. Everyone working at Abbitare was super nice. We were able to leave our bags for 12 hours while taking a day trip to Rainbow Mountain. I would stay here again.
Response from Abittare on Jan 4, 2023
Dear AnthonyWe were very grateful with your visit your coments helps us to be betterAbittare Team

10/10 Excellent

Rosario

Stayed 4 nights in Nov 2022

10/10 Excellent

Nina, CLYDE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. I wish they had more sitting outside of their rooms
Stayed 1 night in Oct 2022
Response from Abittare on Nov 8, 2022
Dear Ms Nina Thank you so much for you values coment, it helps us to be betterAbittare Team

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good breakfast and super staff. If you want a big room ask for it the classic are small.
Stayed 6 nights in Oct 2022
Response from Abittare on Oct 19, 2022
Dear Mrs Frances We were so grateful with your visit , than you for your coments it helps us to do better our serviceAbittare Team

10/10 Excellent

Ana

Stayed 1 night in Oct 2022

4/10 Poor

Martha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Move on
The room was tiny. There is no insulation and you could hear people in their rooms even flushing the toilet. We had a part roll of toilet paper and had to find the maids cart for more. Coffee was ice cold and the food was not good.
Stayed 2 nights in Sep 2022
Response from Abittare on Oct 1, 2022
Dear Mrs MarthaWe are really sad with your coments it will help us to work very hard to keep our details with our clients .Abittare team

10/10 Excellent

Wilson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights and we had an excellent experience. The staff was really helpful, they helped us with last minute reservations to some of the tours around the city. The hotel is a very cousy building with a combinations of Spanish and modern architecture. The rooms are very spacious and have all the basics you need for your trip. Where the hotel is located is a plus, only a few minutes walk from the main square "Plaza de Armas" with many shopping and dining options. This a recommended hotel for your stay in Cusco.
Stayed 4 nights in Sep 2022
Response from Abittare on Oct 1, 2022
Dear Mr WilsonThank you so much for your coments we really appreciate and it helps us to work to be the best Abittare team

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accommodating. They even packed us to-go breakfast boxes for days when we had early starts. The room was very clean and comfortable. Would stay there again.
Stayed 5 nights in Sep 2022
Response from Anace Justo on Sep 17, 2022
Thank you so much! It is really nice que hear that you had a great time with us.

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a really good location. everything is walking distance and the staff was amazing. Very professional, informative, understanding and friendly. The only downfall I had in our stay was that the hot water only lasted like 5 min into the shower. It would run out really fast. Other than that no issues.
Stayed 3 nights in Sep 2022
Response from Anace Justo on Sep 14, 2022
Thank you so much for your review, and thank you for let us knos about your problem about the shower. We already fixed it.

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great room and beautiful property. It’s like staying in the modernised encanto Family home
Stayed 1 night in Aug 2022
Response from Abittare on Sep 2, 2022
Dear Ms LaviniaThank you so much for your nice coment, we were very grateful with your visit, hope to attendant agin in a future.Abittare Team

10/10 Excellent

WenHui

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It is in at the center of most tourist attractions. You can simply walk everywhere. The hotel itself is very cute and unique. Price is great for it's location
Stayed 1 night in Aug 2022
Response from Abittare on Aug 19, 2022
Thank you so much for your nice coments, it helps us to be betterAbittare Team

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralized location, kindness of staff, accommodating amenities.
Stayed 2 nights in Aug 2022
Response from Anace Justo on Aug 13, 2022
Thank you so mucha for reviewinng your recent stay at Abitatre!

8/10 Good

Cinthia, annandale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful, staff amazing, my only bad experience was being on first floor and be able to hear all the footsteps of people upstairs, I can sleep with noise but my husband couldn’t.
Stayed 3 nights in Jul 2022
Response from Anace Justo on Aug 10, 2022
Thank you so much for your review, and ypur words. And thanl you for let us know about the inconvinience about noise. The hotel is usually quiet but we need to analize what happen during your stay

10/10 Excellent

Duane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! clean, quaint, good location,
Stayed 3 nights in Jul 2022
Response from CEO on Aug 1, 2022
thank you so much!

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service
Exelent hotel
Stayed 6 nights in Jul 2022
Response from Anace Justo - CEO on Jul 20, 2022
Thank you so much!

10/10 Excellent

Freddy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been in Cusco hotels many time, but this time is TOP NOTCH, best hotel ever.
Stayed 6 nights in Jun 2022
Response from Abittare on Jun 28, 2022
Dear Freddy Was very pleasant attended you, thank you so much for your visit, your coment is very valius for all the the team Best Regards Abittare Team

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from Abittare on Jun 28, 2022
Dear Michelle Thank you for your stay in our Hotel Best regards Abittare Team

10/10 Excellent

joe, bushland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and cozy room. Great staff. Hot water with excellent water pressure. Breakfast was very very good. Location is awesome. I highly recommend this hotel.
Stayed 1 night in Jun 2022
Response from Abittare Hotels on Jun 28, 2022
Dear Joe Thank you so much for your coments and we hope to see you again in a future. Best regards Abittare Team

10/10 Excellent

Viraj, Ajax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit small but very clean, it had a wardrobe that was sizable for 2 peoples clothes. Staff was friendly and helpful. Breakfast room was beautiful and good. Bathroom was excellent, the shower was high pressured and got hot. Would highly recommend.
Stayed 3 nights in May 2022
Response from Abittare Hotels on Jun 20, 2022
Dear Guest We really apreciated your coments we work every day to offer unforgettable experience . Best regards Abittare team

10/10 Excellent

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with good customer service
Came here last minute and the hotel was able to accommodate me. Check in was quick and simple. I love the location as it's within walking distance to the main areas but in a quieter area. The rooms are small and basic with no windows but the decor is modern and simple. Shower is hot with good water pressure and the bed is comfortable.
Stayed 1 night in May 2022
Response from Abittare Hotels on Jun 11, 2022
Thank you so much for your coments, we work every day to help our guest. Best regards

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful!! We loved it so much we cancelled our other hotel in Cusco for our last night and booked here. The breakfast spread is amazing. The location is central, the staff is so friendly and welcoming, the property is safe and they were so helpful with our airport pickup. The property is also so clean and charming!
Stayed 2 nights in Apr 2022
Response from Propietary on Apr 19, 2022
Thank you so much for your feedback. So good to know that you had a great time with us. Hope to see you again in Abittare!

10/10 Excellent

lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and rooms were clean and decent sizes. Great location to many places
Stayed 2 nights in Apr 2022
Response from Hotel owner on Apr 10, 2022
Thank you so much for your kind review, we appreciated so much. Hope to see you again in your next trip to Cusco!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful and cozy hotel with exceptional staff!
Stayed 3 nights in Feb 2020
Response from Angela Silva on Feb 27, 2020
Dear Guest Thank you so much for such a nice comment ! We are very pleasant to know that you were happy with our service. See you on your next visit to Cusco !

10/10 Excellent

claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, comfortable, gteat location
We loved this hotel. Only an 8 minute FLAT walk to the Plaza de Arma (important if you have altitude breathing challenges). NO traffic or barking dog noise. Very modern, updated rooms. Wonderful full breakfast included. Laundry and small store next door. Staff was very helpful. We highly recommend this hotel.
Stayed 2 nights in Jan 2020
Response from Angela Silva on Jan 7, 2020
Dear Claude Thank you so much for such a nice comment ! We are very pleasant to know that you were happy with our service. See you on your next visit to Cusco !