Thank you for your feedback.Your booked room was a triple room, so our frontdesk clerk didn't provide a room that you didn't booked in advance.

Todo queda a la vuelta de la esquina.Muchas gracias por escogernos.

Thank you Victor for your feedback.

Thank You Karen for your feedback..

Thank you Silfredo for your feedback.

Thank you John for your feedback.

Thank you for your qualification Ryan..

Dear Gislene, we're sorry to hear your stay was not as expected. We would really appriciate it if you could inform us why you did not like your stay and how we could improve our product and services.

Thank you Denyse for your qualification.

Thank you for your feedback Ching Yin.As soon as you finish your reservation, all our guests received a automatic message informing about our renovations that is taking place at our hotel.

Thank you Jesus Rodrigo for your qualification.

Thank you Mulchan for your qualification.

Thank you Mulchan for your qualification. :)

Thank you Rosalina for your qualification.

Thank you for feedback Mister Luis.If you have the chance, Can you please elaborate your feedback?

Gracias por su retroalimentación señora Nieves.Al empezar con las renovaciones de nuestras habitaciones, también hemos optado por agregar nuevos colchones a nuestras habitaciones. Lo que para usted la cama fue terrible, de seguro para otro huésped no lo fue. Lamentamos que nuestros colchones nuevos no fueron lo ideal para su estadía. Estamos poquito a poquito agregando y renovando nuestro hotel que existe desde el 1954, cual nuestro enfoque es para que nuestros huéspedes tengan una estadía fenomenal.

Thank you Ricardo. Indeed we do our best to offer our help to all our guests.

Thank you Gustavo :)

Thank you for your feedback.We do appreciate your words that described us for having a friendly staff and clean rooms.

Thank you Danielle for your qualification.

Thank you Regina N for you qualification.

Thank you Akwasi for taking your time and giving us such qualification. We really appreciate it.

Thank you Maria :)

Thank you Roshanna for your feedback.De kantoor en frontdesk personeel zijn degene die alleen gebruikt maken van de ijskast. Als er geen ijskast beschikbaar zijn voor de aankomende gasten die voor een ijskast hadden gevraagd, bieden wij graag onze ijskast, zodat ze hun spullen erin kunnen zetten.

Thank you Nikihilia for your qualification.We really appreciate it.

Thank you Alessandro for taking your time and giving us such qualification. We really appreciate it.

Gracias Jossmarie. Si hemos mejorado nuestro interior y nuestras habitaciones. Gracias por habernos escogido para tu estadia en la isla.

Thank you for choosing us.

Thank you Shurenska :)

Thank you Mister Richard.

Thank you Romeo for your feedback.Our friendlyness is the key to a good customer service.

Thank you. We hope to see you soon..

Awesome to hear that you loved our hotel..

Thank you very much Vidya.We really appreciate your feedback.

Thank You ERICKA :)

Thank you Mirella for highlighting all the good things that we can offer to our guests.

Thank you Anatasha :)

Thank you Mirella. We hope to see you soon :)

Thank You Lesley for highlighting all the good things that our island and hotel can provide.

Thank you Caryn.We hope to see you very soon :)

Thank you Mister Franklin

Thank you :)

Thank you Armand.

Dear mister Fabio,Thank you for taking your time and giving us your feedback.We would appreciate if you could have been more specific or would have told us during your stay if there was anything horrible with it. Why? because if there where something horrible we gladly would like to know, so we can arrange it and for sure keep giving a good service to our guests. I checked with my colleagues and searched for any notes regarding your stay and room and there was no complain from your side during the three nights that you stayed at our hotel. Greetings.Team San Marco Hotel & Casino

Thank you Yolanda ;)

Thank you Jim :)