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Hotel Carvallo

3.5 star property
Colonial Cuenca hotel in Downtown Cuenca with free breakfast

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Carvallo

Photo gallery for Hotel Carvallo

View from room
Front of property
Suite
Breakfast, lunch and dinner served
Bathroom shower

Overview of Hotel Carvallo

Reviews
7.8

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Gran Colombia 9-52 y Benigno Malo, Cuenca, Azuay, 10101
  • Popular LocationCalderon Park2 min walk
  • Popular LocationNew Cathedral of Cuenca2 min walk
  • Popular LocationRío Tomebamba & Calle Larga11 min walk
  • AirportCuenca (CUE-Mariscal Lamar)4 min drive
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Room options

View all photos for Luxury Studio Suite

Luxury Studio Suite

Luxury Studio Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • 431 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Suite Junior

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Double Suite Junior

  • Sleeps 2
  • 1 Full Bed(s) OR 2 Twin Bed(s)

View all photos for Double Room Standard

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Double Room Standard

  • Sleeps 2
  • 2 Twin Bed(s) OR 1 Full Bed(s)

View all photos for Double Suite

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Double Suite

  • Sleeps 2
  • 2 Twin Bed(s) OR 1 Full Bed(s)

View all photos for Double Room Standard

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Single Room Standard

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Single Room Standard

  • Sleeps 2
  • 1 Twin Bed(s)

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About the area

Cuenca

Located in Cuenca, Hotel Carvallo is in the city center. Sombrero Museum and Museum of the Aboriginal Cultures are cultural highlights, and some of the area's landmarks include New Cathedral of Cuenca and Casa de los Arcos Art Museum. University of Cuenca's Orchid Garden and Cuenca Botanical Garden are also worth visiting. Be sure not to miss outdoor adventures like hiking/biking trails and ecotours.
Visit our Cuenca travel guideOpens in a new window

What's nearby

  • Calderon Park - 2 min walk
  • New Cathedral of Cuenca - 2 min walk
  • Río Tomebamba & Calle Larga - 11 min walk
  • Alejandro Serrano Aguilar Stadium - 17 min walk
  • Mall del Rio - 5 min drive

Getting around

  • 14n - Antonio Borrero Station - 3 min walk
  • Gaspar Sangurima Tram Station - 9 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • Latitud Cero Taproom - 3 min walk
  • Raymipampa - 2 min walk
  • Negroni - 3 min walk
  • Hot Dog del Tropical - 3 min walk
  • Guajibamba - 5 min walk

About this property

Hotel Carvallo

Hotel located in Downtown Cuenca
You can look forward to free full breakfast, a free grocery shopping service, and a free manager's reception at Hotel Carvallo. The on-site restaurant offers breakfast, lunch, and dinner. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a front-desk safe, and a porter/bellhop
  • Free newspapers, concierge services, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and boast comforts such as first-run movies and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with deep soaking tubs and free toiletries
  • 32-inch LCD TVs with cable channels and first-run movies
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 15 per night)

Food and drink

  • Free full breakfast available daily 6:30 AM–10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (70 square feet of space)

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with digital channels
  • First-run movies
  • iPod dock
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 12 per person (roundtrip)
  • Self parking fee: USD 15 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Carvallo Hotel
Carvallo Cuenca
Hotel Carvallo
Hotel Carvallo Cuenca
Carvallo Hotel Cuenca
Hotel Carvallo Cuenca
Hotel Carvallo Hotel Cuenca

Frequently asked questions

Is Hotel Carvallo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Carvallo?

As of Apr 23, 2024, prices found for a 1-night stay for 2 adults at Hotel Carvallo on May 7, 2024 start from CA $117.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Carvallo?

Self parking is available for USD 15 per night.

What time is check-in at Hotel Carvallo?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Carvallo?

Check-out is at noon.

Does Hotel Carvallo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 12 per person applies.

Where is Hotel Carvallo located?

Located in Downtown Cuenca, this hotel is steps from Church of Santo Domingo, Calderon Park, and New Cathedral of Cuenca. Convent of the Assumption and Esqueletologia Museum are also within 5 minutes. 14n - Antonio Borrero Station and Luis Cordero (Hermano Miguel) Station are within a 5-minute walk.

Hotel Carvallo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 18 reviews" "
Rating 8 - Good. 6 out of 18 reviews" "
Rating 6 - Okay. 4 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a historic charm. The staff were very personable and helpful. Our room, a suite, was spacious and comfortable. The only downside was the street noise. Our room was in the front of the hotel and the passing cars, trucks, motorcycles were loud well into the wee hours.
Stayed 4 nights in Nov 2023

10/10 Excellent

Susana, Astoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to go to a small hotel and feel the friendly Atmosphere The property is well kept and retains it old world feel in every respect
Stayed 3 nights in Jan 2022

10/10 Excellent

Richard, California. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, friendly staff and great location.
Stayed 3 nights in Dec 2018

8/10 Good

Susan, Denver, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
I had a great experience at the hotel. It's in a great location and staff was wonderful. One bad experience was the taxi stole my mini I pad that delivered us to the hotel. The hotel was helpful to work with the police and wrote a letter in my behalf. But I don't see how I will get it back, the police were not in the least bit interested in helping. I applaud the hotel to be helpful in this situation.
Stayed 5 nights in Feb 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
The city of Cuenca is lovely, this hotel is around he corner from the Cathedral and all the restaurants. It is a very charming hotel, a restored colonial home, with open courtyards, large rooms, high ceilings. Plus there are excellent showers with strong water pressure. The staff was professional, the breakfast was perfect (bacon and eggs were delicious!!!).
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Rude staff charged me twice
Although I already payed my stay with Expedia the hotel made me pay again and refused to let me out. I almost lost my flight and am still demanding for my money back!
Stayed 2 nights in Nov 2017

6/10 Okay

Bob, Frisco, TX

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not very happy with this lodging choice
I travel about 30 trips and 100K airmiles a year and in 5 years - I have only written two negative reviews. This will be my third. First, in fairness, this is a very nice looking hotel that has been renovated. Staff was very helpful and considerate. Problem is the building and the furniture. Beds are way too small - at 6 foot -Im hanging over. The building in an enclosed atrium with very nice wooden floors. Problems is the sound carries everywhere. If you want peace and quiet - find another place to rest while in Cuenca. We dealt with people roaming halls (you can hear everything like they are in your room) until 2 am - then little kids running amuck at breakfast at 7 am. Im serious - it is like they are right in your room. Great staff needs to find a better building.

6/10 Okay

Fabián, QUITO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice house but NO HOT WATTER
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy rico! La cama muy cómoda y el servicio excelente
Stayed 2 nights in Mar 2020