Checked in, went out, and on our return after dinner we found that the wi-fi and A/C did not work. No one at the front desk. On the second attempt we were finally able to hunt someone down but by then it was midnight and it seemed unlikely anything could be done about the A/C at that hour. We did get a new wi-fi code, which did not work. Spent a hot and mostly sleepless night, and were unable to plot our driving for the next day. Upon checkout in the AM we brought these matters up, and the woman on duty immediately became hostile and defensive, essentially calling us liars in the matter of there being no one at the desk the night before, and suggesting that we did not know how to operate a thermostat.