Title: Del Parque Hotel & Suites - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Del Parque Hotel & Suites Hotel in Cuenca with a 24-hour front desk ![Suite](https://images.trvl-media.com/lodging/10000000/9440000/9437900/9437869/f589edbe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast for a fee](https://images.trvl-media.com/lodging/10000000/9440000/9437900/9437869/4f81ed53.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast for a fee](https://images.trvl-media.com/lodging/10000000/9440000/9437900/9437869/2a9df169.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private kitchenette](https://images.trvl-media.com/lodging/10000000/9440000/9437900/9437869/7d9470eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite](https://images.trvl-media.com/lodging/10000000/9440000/9437900/9437869/91f7b4fe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Downtown Cuenca, Del Parque Hotel & Suites offers a charming retreat with a cozy terrace and convenient dry cleaning/laundry services. Stay connected with in-room WiFi, take advantage of concierge services, and enjoy tour/ticket assistance - all while staying informed with free newspapers. 8.0 Very good ## Popular amenities - Breakfast available - Room service - 24/7 front desk - Laundry - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=9437869&PinnedHotelID=9437869&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=9437869&PinnedHotelID=9437869&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=9437869&PinnedHotelID=9437869&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=9437869&PinnedHotelID=9437869&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9437869&PinnedHotelID=9437869&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9437869&PinnedHotelID=9437869&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9437869&PinnedHotelID=9437869&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9437869&PinnedHotelID=9437869&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9440000/9437900/9437869/4c5caeae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Single Room, 1 Double Bed ### Highlights Balcony Kitchenette Refrigerator LCD TV Private bathroom Microwave Coffee/tea maker Minibar - Sleeps 1 - 1 Double Bed ![Superior Double Room](https://images.trvl-media.com/lodging/10000000/9440000/9437900/9437869/3bfa97c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Balcony Kitchenette Refrigerator LCD TV Hair dryer Private bathroom Microwave Coffee/tea maker - City view - Sleeps 2 - 1 Queen Bed ![Quadruple Room](https://images.trvl-media.com/lodging/10000000/9440000/9437900/9437869/08afa047.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room ### Highlights Balcony LCD TV Private bathroom Coffee/tea maker Minibar Satellite channels Daily housekeeping Desk - City view - Sleeps 4 - 2 Queen Beds ![Suite](https://images.trvl-media.com/lodging/10000000/9440000/9437900/9437869/91f7b4fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Balcony Kitchenette Refrigerator LCD TV Hair dryer Private bathroom Microwave Coffee/tea maker - City view - Sleeps 4 - 2 Queen Beds ![Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9440000/9437900/9437869/4c5caeae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Balcony Kitchenette Refrigerator LCD TV Hair dryer Private bathroom Microwave Coffee/tea maker - City view - Sleeps 2 - 1 Double Bed ![Triple Room](https://images.trvl-media.com/lodging/10000000/9440000/9437900/9437869/f9c2ca9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Balcony LCD TV Private bathroom Coffee/tea maker Minibar Satellite channels Daily housekeeping Desk - Sleeps 3 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCuenca-Hotels-Del-Parque-Hotel-Suites.h9437869.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCuenca-Hotels-Del-Parque-Hotel-Suites.h9437869.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-2.89683%2C-79.00478&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LSkjUsdpgRllLamevBx4zpdk_Qo=) Benigno Malo 9-21 y Simón Bolivar, Cuenca, Azuay, 010104 #### What's nearby - Calderon Park - 1 min walk - 0.0 km - New Cathedral of Cuenca - 2 min walk - 0.2 km - Río Tomebamba & Calle Larga - 9 min walk - 0.8 km - Alejandro Serrano Aguilar Stadium - 15 min walk - 1.3 km - Mall del Rio - 5 min drive - 3.1 km #### Getting around - 14n - Antonio Borrero Station - 4 min walk - Gaspar Sangurima Tram Station - 10 min walk - Cuenca (CUE-Mariscal Lamar) - 14 min drive #### Restaurants - ‪Nevius Coffee Rooftop - ‬3 min walk - ‪Latitud Cero Taproom - ‬1 min walk - ‪Chocolateria Dos Chorreras - ‬1 min walk - ‪Negroni - ‬1 min walk - ‪Raymipampa - ‬1 min walk ## About this property ### Del Parque Hotel & Suites Hotel located in Downtown Cuenca Del Parque Hotel & Suites provides amenities like a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi. Other perks at this hotel include: - Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, luggage storage, and free newspapers - Concierge services, tour/ticket assistance, and a 24-hour front desk Room features All guestrooms at Del Parque Hotel & Suites have amenities such as free WiFi, minibars, and room service. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - LCD TVs with premium channels - Balconies and daily housekeeping ## Similar properties ![Triple Room](https://images.trvl-media.com/lodging/5000000/4590000/4585300/4585292/2b1d9888.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Conquistador Downtown Cuenca - Breakfast included - Free WiFi - Restaurant - Air conditioning 7.8 Good 134 reviews CA $131 CA $145 total Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=4585292&PinnedHotelID=4585292&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/96000000/95990000/95984900/95984880/59f56fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vaway Hotel Downtown Cuenca - Pet-friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 96 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=95984880&PinnedHotelID=95984880&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Double Room, Patio, Garden View](https://images.trvl-media.com/lodging/18000000/17320000/17318300/17318290/c36231e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Casa Montalvo Cuenca Downtown Cuenca - Breakfast included - Free WiFi - Business services - Laundry 9.8 Exceptional 56 reviews CA $86 CA $86 total Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=17318290&PinnedHotelID=17318290&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/37000000/36090000/36084100/36084081/ed50a590.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Azul de la Plaza Downtown Cuenca - Breakfast included - Free WiFi - Business services - Laundry 9.6 Exceptional 32 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=36084081&PinnedHotelID=36084081&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9460000/9450100/9450054/d8c15536.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parc Royale Suites Hotel Downtown Cuenca - Breakfast included - Parking included - Free WiFi - Laundry 9.8 Exceptional 20 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=9450054&PinnedHotelID=9450054&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/10000000/9460000/9459100/9459054/6c05f962.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Santa Lucia House - Forum Downtown Cuenca - Breakfast included - Parking included - Free WiFi - Business services 9.2 Wonderful 452 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=9459054&PinnedHotelID=9459054&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 1 Queen Bed, Non Smoking](https://images.trvl-media.com/lodging/10000000/9850000/9845400/9845323/w3837h2574x3y0-1e49478a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TRYP by Wyndham Cuenca Zahir Downtown Cuenca - Breakfast included - Free airport shuttle - Parking included - Free WiFi 8.6 Excellent 446 reviews CA $110 CA $121 total Nov 15 - Nov 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=9845323&PinnedHotelID=9845323&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522196/00f29146.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mansión Alcázar Boutique Hotel Downtown Cuenca - Breakfast included - Spa - Free WiFi - Restaurant 9.6 Exceptional 321 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1522196&PinnedHotelID=1522196&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch, dinner served; Latin American cuisine, alfresco dining ](https://images.trvl-media.com/lodging/5000000/4800000/4799200/4799199/d6def74a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Los Balcones Downtown Cuenca - Breakfast included - Restaurant - Parking available - Business services 9.2 Wonderful 330 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=4799199&PinnedHotelID=4799199&HadPinnedHotel=true®ionId=-1&adults=2) ![Sports bar](https://images.trvl-media.com/lodging/9000000/8460000/8453500/8453477/9042870a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Presidente by NASS Downtown Cuenca - Breakfast included - Free WiFi - Restaurant - Parking available 7.6 Good 107 reviews CA $42 CA $42 total Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=8453477&PinnedHotelID=8453477&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Roundtrip airport shuttle (surcharge) ### Food and drink - Breakfast available for a fee ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with premium satellite channels ### Food and drink - Minibar - Room service ## Policies ### Check-in Check-in time starts at 1:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%). We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Parque Hotel Cuenca Del Parque & Suites Cuenca Del Parque Hotel & Suites Hotel Del Parque Hotel & Suites Cuenca Del Parque Hotel & Suites Hotel Cuenca ## Frequently asked questions ### Is Del Parque Hotel & Suites pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Del Parque Hotel & Suites? > Del Parque Hotel & Suites doesn't offer parking. ### What time is check-in at Del Parque Hotel & Suites? > Check-in begins at 1:00 PM. ### What time is check-out at Del Parque Hotel & Suites? > Check-out is at noon. ### Does Del Parque Hotel & Suites provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Del Parque Hotel & Suites located? > Located in Downtown Cuenca, this hotel is steps from Calderon Park, New Cathedral of Cuenca, and Convent of the Assumption. Church of Santo Domingo and Esqueletologia Museum are also within 5 minutes. 14n - Antonio Borrero Station and Luis Cordero (Hermano Miguel) Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Del Parque Hotel & Suites Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.4 Location ### 8.2 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 11 8 - Good 10 6 - Okay 3 4 - Poor 3 2 - Terrible 1 ### 8/10 Good #### Evelyn, Greenville, SC Jan 2, 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Charming hotel with great central location Our suite was very comfortable, sunny, and very clean. We had a breath taking view of the main cathedral out our balcony window.There was pleasant outdoor space adjacent to our suite where we could take meals and relax on comfortable couches and enjoy the sun. ##### Evelyn Stayed 2 nights in Dec 2017 ### 8/10 Good #### Judith Dec 7, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This was the second time we stayed here. Close to the centre of Cuenca. ##### Judith Stayed 5 nights in Dec 2017 ### 8/10 Good #### María, Central America Oct 12, 2017 Liked: Cleanliness #### Great location The hotel has a great location. Just a few steps from Parque Calderon and some great restaurants and shops. We really loved the vibe! Although there's one thing you should be prepared for. If you happen to stay at room number 7 and you are planning on going to bed early or sleeping in, you should forget about it. There is a really annoying water pump above the room that goes on early in the morning and goes off late at night. If you sleep like a rock then I'm sure you will be ok. We also found out that the staff from the evening shift was much more helpful. ##### María Stayed 4 nights in Oct 2017 ### 10/10 Excellent #### Adalgeir, Akureyri, Iceland Sep 1, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Covinient It was exelent, beds was very good, quiet and the hotel is next to the Park. Nice restorant on the first floor. ##### Adalgeir Stayed 1 night in Aug 2017 ### 8/10 Good #### Tyrone Aug 1, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### City of surprises. High altitude took some getting used to with cooler temperatures than expected for location on the Equator. ##### Tyrone Stayed 10 nights in Jul 2017 ### 10/10 Excellent #### Hector May 2, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A wonderful and beautiful property You are a fantastic place to stay with, and you are absolutely very caring for everything. Since the moment we arrived until the moment we left. You provided us with extended check-out time which was greatly appreciated. Very professional, everyone of the staff speaks perfect English and of course Spanish. The room was very traditional with beautiful decoration, same as the whole corridor and stances, very old charming. We know this is an old colonial building, so no lift. For anyone with troubles, don't worry, they will help you taking all your belongings up to your room, no hesitation. We did only experience low water pressure so the hot water was not triggered, however this was only a temporary minor issue. They provided all help. Breakfast was also nice, and so is all the choice you have in the bar/cafe/restaurant downstairs, with really great prices. The location it's right there, in the very heart of the old town, absolutely fabulous! The views from the balcony were towards the main square too, very beautiful. And as last, my most sincere thank you, to everyone of you, for helping me and my partner after the incident we had, by promptly ringing the paramedics and ambulance in site, the pharmacist from downstairs and all of your assistance. This is a wonderful property I can strongly recommend to anyone which surely will repeat when I return to Cuenca. ##### Hector ### 6/10 Okay #### Juan Apr 7, 2017 #### Buena ubicación Hotel en la mejor zona central,con un buen servicio de desayunos( incluidos) Tiene un buen restaurante y cafetería. En cuanto al hotel no cuenta con ascensor, las habitaciones tienen un clásico estilo Francés pero un poco descuidadas, el personal muy amable ![](https://a.travel-assets.com/ugc/hotel-reviews/s985-p0cf3a960-1be7-11e7-9fd9-4a2f1ca4fdf9-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juan ### 10/10 Excellent #### Jennifer Feb 23, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome Time Can't believe what a deal this was for so cheap. Our room had a living room and two bathrooms. Beautiful view of downtown. The service was great and the free breakfast was delicious. The only thing that was lacking was enough hot water at times. ##### Jennifer ### 4/10 Poor #### Verified traveller Feb 1, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location but never got the chance to use it Hotel gave away our reservation of 4 nights when we were unable to arrive for the first night due to a cancelled flight. Staff seemed disorganized and hotel needs a good 'scrub'. It is well located. ##### Verified traveller ### 8/10 Good #### Tim, Cotacachi, Ecuador Jan 13, 2017 Liked: Cleanliness, staff & service, room comfort #### Great location. This hotel was OK. It was very economical and the location, right on Parque Calderon, is excellent. The staff were very friendly and helpful. We arrived at 11 a.m., well before the official check-in time, but our room was ready and we were taken right up. The hotel itself needs updating. The room rates are very reasonable. The beds are comfortable. The restaurant was quite good. I can recommend this hotel to others who are looking for clean, affordable rooms in a convenient location. Our total bill for a triple room, two night stay, was $155 with nice breakfasts included. This not a luxury hotel, but for those on a tight budget, it would be a very good choice. ##### Tim ### 10/10 Excellent #### Verified traveller Jan 8, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Acogedor y agradable Personal muy amable en hotel acogedor. Edificio histórico bien remodelado justo diagonal a la plaza central. Habitaciones amplias con balcón y camas cómodas. Terrraza publicas y restaurante buen atendido. ##### Verified traveller ### 8/10 Good #### Jeff, Oregon Nov 30, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly people, great location The location is perfect. The room was clean, quiet, and comfortable with a nice patio for mingling with other guests. The staff were friendly. The only negative experience had to do with breakfast. Expedia said breakfast was included, the hotel said it wasn't. However, they honored the agreement after some discussion and once I showed them my confirmation. ##### Jeff ### 10/10 Excellent #### Lynda Nov 21, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### What a great place to stay I loved everything about this hotel and restaurant/bar. It had so much character and charm. The location is excellent for walking and seeing the city. The staff were amazing, nothing was too much trouble. Great to have the microwave and refrigerator, although with such a great café/restaurant/bar downstairs I didn't use them. The bathroom was great, lots of hot water and a fun shower. Some people will have difficulty with the lack of elevator as the altitude can take your breath away, literally, for the first few days. I wouldn't stay anywhere else. ##### Lynda ### 8/10 Good #### Narhari Nov 17, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good staff It was very comfortable and in good location ##### Narhari ### 4/10 Poor #### Mary Ann Oct 31, 2016 Liked: Cleanliness, property conditions & facilities Disliked: Room comfort #### Wanted to love it but........ Located 1/2 block from the historic city center, this hotel is less than half a mile to so many sights to see and things to do. The room was very spacious and clean and had ample cabinet/closet space. The bed and pillows are on the firm side. The bathroom was tiny, the toilet literally tucked under the edge of the vanity counter top and a very small shower enclosure difficult to maneuver in. Has a kitchen with a refrigerator, microwave, coffee maker (no coffee), sink, wine glasses and coffee cups available. Nice courtyard in the center of the rooms. Cozy restaurant downstairs. Friendly staff. No instructions in the rooms for guests. Didn’t know how to call the front desk or order room service. Didn’t know room service was available until a waitress was passed taking food up to the rooms while heading down the stairs. The only thing that made my stay here bad enough that it could never be recommended is the smell from the bathroom. Other reviews mention it. Don’t know if it only happens in this room, or even if a lot of other hotels in Cuenca have the same problem. It’s the sewer. The smell of the sewer seeps in through all of the drain openings. By the third night it was overwhelming and nauseating. ##### Mary Ann ### 8/10 Good #### Lorena, Ciudad de México Oct 31, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel agradable cercano al centro histórico Es un hotel que mantiene su arquitectura y decoración colonial pero con comodidades suficientes. El personal es agradable y servicial. La habitación es amplía, cómoda y tranquila, tiene una zona con mueble de cocina con lavaplatos, microondas, cafetera, refrigerador pequeño, tazas, copas. El baño es moderno pero pequeño. Las habitaciones tienen balcón con vista a la plaza central, desde el cual se puede apreciar la catedral y el atardecer. No es adecuado para personas con problemas de movilidad porque no hay elevador y las habitaciones se ubican en el tercer piso. ##### Lorena ### 8/10 Good #### Melissa, Mexico Sep 9, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen hotel cercano a los puntos turísticos Sólo me hospedé una noche, pero es una muy buena ubicación y el Hotel es muy lindo, el personal muy amable y me respondieron dudas y sugerencias acerca de transporte y visitas al Parque Nacional Cajas. De ahí puedes caminar a la mayoría de los puntos turísticos o tomar el bus que da el recorrido turístico por la ciudad, además por estar cerca del parque los taxistas lo ubican fácil. Lo único que no me agradaba del todo es que el lobby del hotel en realidad es la barra del restaurante/bar, entonces es incómodo llegar con maletas o hacer preguntas en medio del restaurante, debería ser algo separado del área de restaurante en mi opinión. ##### Melissa ### 6/10 Okay #### Sébastien, Paris Sep 4, 2016 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort #### Beau mais bruyant Très belle chambre, charme de l'ancien, hotel très bien situé sur la place Calderon à côté de la nouvelle cathédrale. Points négatifs : place très bruyante et aucune isolation (simple vitrage, fenêtres très anciennes qui ne ferment pas hermétiquement, il y a donc beaucoup de bruit, de lumière et il peut faire froid la nuit). ##### Sébastien ### 10/10 Excellent #### Jennifer , Australia Aug 5, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel close to the centre of the old town. I You couldn't be closer to the church with the blue domes. My window looked out at them All the staff were great. I felt safe and comfortable. ##### Jennifer ### 8/10 Good #### Verified traveller Aug 3, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved my stay and its Adventure! As others have offered, this hotel is an old, well-kept building with large rooms/windows in the heart of the downtown center. Clean with nice, simple bathrooms, wooden creaky floors and great wi-fi. The hotel's downstairs cafe serves excellent food and lattes and is a nice place to check emails and people-watch. Prices are very affordable as well. One consideration is that sound carries and hearing your neighbors in certain rooms comes with the territory. But Ecuadorians (bless them) don't seem to be disturbed by other people's 'life's' noises. :) Staff are young and very helpful though there is no room or appreciation for demanding types. Muy tranquillo is the flow of this charming, well-kept time capsule. This is now one of my favorite hotels whenever visiting Cuenca. Blessings on your journeys, dear fellow-travelers. ##### Verified traveller ### 10/10 Excellent #### kimberly, Guayaquil Jul 26, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comodidad frente al parque Excelente servicio, atención y ubicación justo al frente Del parque Calderon con una hermosa vista. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1895-p25889950-535a-11e6-baae-9a6e387e1139-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### kimberly ### 10/10 Excellent #### yuqin, China May 30, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 超级大的房间，非常推荐入住，美的不行。 ##### yuqin ### 2/10 Terrible #### Raymond, Keizer Oregon Oct 12, 2015 Disliked: Staff & service, property conditions & facilities #### Consider other options The sink barely drained, the shower too complex to operate without help, 5 minutes later the water is hot. I ordered a cup of coffee Americana ($1.77) It is not what we drink in the US. I did not get my free breakfast with that coffee but they advertise free breakfast. For lunch I ordered chicken and ribs BBQ from their menu only to be informed they have no chicken and ribs. I Just gave up and went to Subway. Nobody speaks English but that would not fix the stunning levels of incompetence of the staff. For example: I asked how much laundry cost they said $2.50 a kilo. I tried to explain to them I have no way to weigh my bag so the information is useless but nobody speaks English or does math because when I asked again, it was .65 cents a pound. Get used to the South American gringo shakedown. The room #3 I stayed in smells like feces and there was a odd stain on the sheet of the bed. I am an old man and three flights of stairs at this altitude is not something I am good at. There is a traffic control below the window that makes a cuckoo clock sound for blind people 24 hours a day. After two days of listening to that, I am going cuckoo, WIFI did not work in most places for any of my 3 devices. I brought a high gain antenna so I was able to use my laptop. I stayed for two days because I paid for two days in advance. Otherwise I would have left after 1 day. ##### Raymond ### 10/10 Excellent #### silvia ines, Argentina Sep 7, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Exelente hotel, su personal muy amable te hacen sentir como en tu casa, el hotel muy bien decorado combinado lo antiguo y moderno con excelente calidad, sobresaliente. ##### silvia ines ### 10/10 Excellent #### Ellen, Paxton Apr 3, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful location, super spacious! Our hotel was right on the central plaza in Cuenca, so it was super easy to get around and see what we wanted to see. Our room was a very spacious suite with 1 1/2 baths, so it really was convenient for our party of 4. Breakfast was great, and Pablo was very friendly and talkative. We enjoyed our stay immensely! ##### Ellen ## Expedia's Latest Trends ### Hotels > [Strathcona Hotel](https://www.expedia.ca/Victoria-Hotels-Strathcona-Hotel.h14931.Hotel-Information) > > [Hotels with smoking rooms in Ontario](https://www.expedia.ca/Destinations-In-Ontario-Hotels-With-Smoking-Rooms.0-0-d11178-tHotelswithsmokingrooms.Hotel-Filter-Destinations) > > [Hotel Captain Cook](https://www.expedia.ca/Anchorage-Hotels-Hotel-Captain-Cook.h18252.Hotel-Information) > > [Hotels in London](https://www.expedia.ca/London-Hotels.d178279.Travel-Guide-Hotels) > > [Hotels in Cultus Lake](https://www.expedia.ca/Cultus-Lake-Hotels.d6343524.Travel-Guide-Hotels) > > [Cheap Hotels in Winnipeg](https://www.expedia.ca/Winnipeg-Hotels-Cheap-Hotels.0-0-d6141041-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels.d178315.Travel-Guide-Hotels) > > [Residence Inn by Marriott Vancouver Downtown](https://www.expedia.ca/Vancouver-Hotels-Residence-Inn-By-Marriott-Vancouver-Downtown.h28644.Hotel-Information) > > [Primm Valley Resort & Casino](https://www.expedia.ca/Primm-Hotels-Primm-Valley-Resort-Casino.h692613.Hotel-Information) ### Flights > [flights from deer lake regional airport](https://www.expedia.ca/lp/airports/ydf/flights-from-deer-lake-regional-airport) > > [Flights from Vancouver (YVR) to Honolulu (HNL)](https://www.expedia.ca/lp/flights/yvr/hnl/vancouver-to-honolulu) > > [Flights from Kamloops (YKA) to Dallas (DFW)](https://www.expedia.ca/lp/flights/yka/dfw/kamloops-to-dallas) > > [Flights from Regina (YQR) to Suðurnesjabær (KEF)](https://www.expedia.ca/lp/flights/yqr/kef/regina-to-reykjavik) > > [Flights from Saskatoon (YXE) to Paris (CDG)](https://www.expedia.ca/lp/flights/yxe/cdg/saskatoon-to-paris) > > [Flights from Chicago (ORD) to Charlotte (CLT)](https://www.expedia.ca/lp/flights/ord/clt/chicago-to-charlotte) > > [Flights from Winnipeg (YWG) to Santorini (JTR)](https://www.expedia.ca/lp/flights/ywg/jtr/winnipeg-to-thira) > > [Flights from Miami (MIA) to Chicago (ORD)](https://www.expedia.ca/lp/flights/mia/ord/miami-to-chicago) > > [Flights from Edmonton (YEG) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yeg/yyz/edmonton-to-toronto) > > [Flights from Chicago (ORD) to London (YXU)](https://www.expedia.ca/lp/flights/ord/yxu/chicago-to-london) > > [Flights from Cairns (CNS) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/cns/yvr/cairns-to-vancouver) > > [Flights from Toronto (YYZ) to Manila (MNL)](https://www.expedia.ca/lp/flights/yyz/mnl/toronto-to-manila) > > [Flights from Winnipeg (YWG) to Copenhagen (CPH)](https://www.expedia.ca/lp/flights/ywg/cph/winnipeg-to-copenhagen) > > [Flights from Amsterdam (AMS) to Bangkok (BKK)](https://www.expedia.ca/lp/flights/ams/bkk/amsterdam-to-bangkok) ### Cars > [Car rentals in Vaughan](https://www.expedia.ca/Car-Rentals-In-Vaughan.d9616.Car-Rental-Guide) > > [Enterprise](https://www.expedia.ca/Enterprise-Car-Rental.cET.Travel-Guide-CarRentalCompany) ### Packages > [Paradise Island Vacations](https://www.expedia.ca/Paradise-Island.d2793.Destination-Travel-Guides) > > [Fox Theatre](https://www.expedia.ca/Fox-Theatre-Downtown-Detroit.d6074444.Vacation-Attraction) ### Vacation Rentals > [Wakaw Vacation Rentals](https://www.expedia.ca/Wakaw-Vacation-Rentals.d553248635922159998.Travel-Guide-VacationRentals)