Search Inns in Crystal Springs from CA $663

"Very run down, dirty used towel in bathroom, thin walls and heard everyone walking by. Heard knocking which may have been construction being done in hotel that woke us up at 7am "

"The room floors were very dirty. One of the 2 chairs in the room was extremely dirty. The door itself was bent on the bottom. Lastly, The bed covers were itching. The front desk lady wasn’t very nice when I asked for extra towels since there was only 3 towels in the room for a family of 4. So I did not mention the dirtiness, we left the hotel a day really due to an emergency but the experience there wasn’t very pleasant. "

"I stayed with my youngest daughter who has asthma. My family and I checked in around 7:30 p.m. on Saturday. Upon entering the room, we immediately noticed a strong smoke odor. Unfortunately, no alternate rooms were available, and my youngest daughter has asthma, so this presented a serious health concern. Because of this, I asked the front desk if we could check out early and receive a refund for the unused nights, and I was advised to return the next morning to speak with management. On Sunday at approximately 7:30 a.m., I spoke with Mandy at the front desk. I explained that my daughter had coughed through the night and was unable to sleep due to the intense smoke smell in the room. I request my cancellation to the front desk with the understanding that we would not be staying the remaining two nights because of my daughter’s condition and the room environment. I was notified that the refund for the unused nights has not been approved by the management/ owner . It was disappointing that the hotel did not approve any partial refund not try to settle the claim in any possible way. They simply rejected and ignored my future communication. Stay out from this hotel , there are better options in Hot Springs "

"The parking was great and great staff"

"Everything was clean and neat when arrived. Hotel staff were polite and helpful. "

"ALWAYS have a great experience. Good food, friendly employees, good drinks! Beds comfortable and quiet rooms. Close to everything!! Stay about three times a year for last ten years. Never a complaint!"

"Don't know about the pets and didn't use the laundry service."

"Perfect location to get to activities and restaurants. Was not impressed with cleanliness. Room was not swept when we checked in and husband had to wipe down the shower for me. Hotel was packed and the only pillows on the bed were small square throw pillows. "

"You get what you pay for. "