Crystal Ridge Tours and Activities

The staff is TERRIBLE at the front desk. First we get the surprise of $44/night for valet parking, no other option. They tell you how everything around is paying and no street parking just so you panic and pay the valet. Then we find out there is literally free parking everywhere around. Then we get to check in, at 3:15pm, room is not ready. They say they will call us when the room is ready. No one calls, we return at 4:15pm and the room is ready with no one acknowledging that our request was ignored. Not one smile, not one concern from the front desk. Next day we go for breakfast, had to locate the hostess on our own, we finally get seated. We place an order, we get our food, there was ONE PIECE of toast cut in half with our eggs and bacon. So unbelievable cheap and awful presentation. I ask the waitress if it’s normal more attitude like I was disturbing her with my question and answers, “ya what’s the problem”… Needless to say, couldn’t wait to get out of there….