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Reviews of Economy Inn Crossville

2 out of 5
Economy Inn Crossville
3406 N. Main Street, Crossville, TN

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 94 reviews" "
Rating 8 - Good. 45 out of 94 reviews" "
Rating 6 - Okay. 9 out of 94 reviews" "
Rating 4 - Poor. 8 out of 94 reviews" "
Rating 2 - Terrible. 4 out of 94 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

LuAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Block bldg very peaceful rooms very cozy
Stayed 1 night in Nov 2023

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been here a few times.
I have stayed about a dozen times over the past two years .I pick it because it is always very clean and quiet. The family running are quite friendly.Obviously it is not a new motel but with their efforts it is quite nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Comfy
This was a nice, quaint motel. I read positive reviews and decided to try it out. It was exceptionally clean, to the point that I found myself looking for something to nit-pick but couldn’t. Water pressure was wonderful. The staff was extremely friendly and accommodating. This will be my go-to when I’m in the area!
Stayed 1 night in Nov 2023
Response from Management on Nov 14, 2023
Thank you for your kind words! We appreciate you booking with us and hope that if you are in our area again we can help you out!

8/10 Good

Mark, Crossville

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Safe, decent bed, good basic place to stay nothing special but worked fine for overnight
Stayed 1 night in Jul 2023

10/10 Excellent

Steve

Stayed 2 nights in Jul 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great property run by great people. Very quiet and very clean.
Stayed 1 night in Jun 2023
Response from management on Jun 24, 2023
Thank you!!

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Great value.
Stayed 2 nights in Jun 2023
Response from management on Jun 6, 2023
Thank you for booking with us!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The value of the room was very competitive. I had a clean space with a comfy bed. Staff bice.
Stayed 3 nights in Apr 2023
Response from management on May 11, 2023
Thank you for booking with us! We appreciate your business!

8/10 Good

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Management on May 11, 2023
Thank you for booking with us! We appreciate your business!

6/10 Okay

carlo

Stayed 2 nights in Feb 2023
Response from management on Feb 28, 2023
thank you for booking with us!

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice
Stayed 1 night in Feb 2023
Response from management on Feb 28, 2023
Thank you for booking with us!

8/10 Good

Charles

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Property is sufficient for convenient trips to local diners and shopping. Everything is as described in their accommodations. I didn't have any issues.
Response from Management on Dec 29, 2022
Thank you for booking with us!

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2022
Response from Management on Dec 29, 2022
Thank you for booking with us!

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Basic,simple room. No complaints
Stayed 1 night in Oct 2022

4/10 Poor

Maureen, New Orleans

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We appreciate families purchasing, upgrading and running individual properties. They need to train front desk people. When travelers arrive at a property, they are tired and don't need confrontation, superiority or threats. We have stayed at many family owned properties with wonderful service. Not this time.
Stayed 1 night in Oct 2022

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Management on Jul 29, 2022
thank you for booking with us and for your review. we hope you will book with us in the future.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

William N.

Liked: Cleanliness, staff & service, property conditions & facilities
This is a family-run business. The desk clerk--one of the family--was friendly and stated that they monitor the outside with cameras and evicted 400 persons during their 1st 3 months in business who brought in numerous visitors, used drugs or were loud. Drink machine did not work--no vending machines--no ice machine. The front desk has do-not-disturb sign to put on the door. It felt safe there. It was clean. All rooms are on ground level--park outside of room. Reasonable price--I would stay there again.
Stayed 4 nights in Jul 2022
Response from management on Jul 29, 2022
Thank you for your review, Our drink machine is out of order, but there is a note on the machine stating that drinks are available in the office. Our ice machine is outside right by the office doors. I am sorry you missed it. We do appreciate your kind words about the safety and cleanliness of our property. We look forward to you staying with us in the future!

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities
Located off the main road so I felt very safe staying here. The room I stayed in was completely remodeled and very comfortable! Nicely done, just a simple room. Has a small refrigerator and microwave in the room. Nothing fancy, no breakfast, but if you are looking for an affordable place to stay the night, this place fits the bill. Brand new Chick-fil-A being built right across the street. Waffle house and other restaurants a block away. I'd definitely stay here again.
Stayed 1 night in Jul 2022
Response from management on Jul 29, 2022
thank you for staying with us and for your review. We are glad you enjoyed your stay and hope you will book with us in the future!

10/10 Excellent

Michael

Stayed 1 night in Jun 2022
Response from management on Jul 29, 2022
thank you for your review! We hope you book with us in the future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, clean. Good location.
Great. Very nice. Very clean. Great staff. Super friendly. Quiet.One of the best hotels I've stayed in. And I've lived in hotels, and motels for months at a time. I will drive there and stay there when in the surrounding areas. Very glad I found this place. Thank you, Jay. Nice day.
Stayed 1 night in Jun 2022
Response from Management on Jun 10, 2022
thank you for your review and your stay with us! we hope to see you again in the future! Thank you!

4/10 Poor

DeAnn

Disliked: Property conditions & facilities
Stayed 2 nights in May 2022

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here multiple times over the years. Nothing fancy but great for an overnight stay while traveling or visiting family. Always clean and friendly staff.
Stayed 1 night in Dec 2021
Response from management on Jan 5, 2022
Thank you for staying with us! We hope to see you again in the future!

10/10 Excellent

Angel

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Nov 2021
Response from management on Jan 5, 2022
Thank you for staying with us!

4/10 Poor

Zena

Disliked: Cleanliness, property conditions & facilities, room comfort
Ummm, nope, never again.
I’ll start with the pros…the family that either own or manage the hotel are extremely warm and friendly. The hot water heated up quickly and kept the temperature you like. The cons, unfortunately there are many. The walls are cinder blocks, so you’d think it would be quiet, yeah, umm, nope. All night I heard the person in the next room fart all night, they should see a doc about that, then on the other side, I listened to that person wheezing all night. The furniture reminded me of the hotels that were new in the 60’s. Absolutely nothing matched, floor, chairs, bedspread, it was absolutely ugly. The blanket that was on the bed was so “pilled” and rough feeling on my skin, that I scratched terribly in the morning. The inside of the door was unfinished. My absolute “favorite” was the price, for the room described above, I had the pleasure of paying $77!! Isn’t that wonderful 😂😂
The chairs and the carpet were hard on the eyes.
Bedspread made me dizzy
Pattern on the chair
Bathroom sink that was outside of the bathroom!
Stayed 1 night in Oct 2021
Response from management on Nov 9, 2021
We appreciate the feedback, however we were not made aware of any issues while you were here. If you had made us aware we would have done what we could to correct any issues that you were having. We are in the process of making some renovations to our property, hence the unfinished doorframe. Unsure however how you had complaints about guest on both sides of you considering one side is a storage room! Thanks

8/10 Good

norman

Travelled with partner
Liked: Cleanliness, staff & service
not bad for the price I guess buy probable should of spend another 15 dollars and got a better place. was clean though and did have comfortable pillows and mattress
Stayed 2 nights in Oct 2021

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonably priced - I only needed lodging for one night, so reasonable price was very high priority.
Stayed 1 night in Oct 2021
Response from management on Oct 13, 2021
Thank you for staying with us!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, but Clean, Comfortable, & Safe
Very basic motel, just the bare minimum on amenities--no breakfast, pool, fitness center, etc. But it was a convenient, clean, safe, comfortable place to stay for the night, and the cheapest in town (at least for the night I was there). Nice, friendly check-in. A little dated, but I've stayed in worse hotels that charged more per night. Pretty quiet since it was a little off the main road, but there isn't a lot of sound-proofing in the doors/windows. I could hear the loud engine of a truck starting just outside my room and people talking as they walked by. But if the AC/Heat is running, it drowns out all the noise. I would stay here again.
Stayed 1 night in Oct 2021
Response from management on Oct 11, 2021
Thank you so much for your review. We are glad that you enjoyed your stay and hope to do business with you in the future.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills place to sleep. Clean and friendly
Stayed 1 night in Sep 2021
Response from management on Oct 4, 2021
Thank you for booking with us.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleasantly surprised by this motel. Other than having issues with the ice machine, the motel seems to be very well kept. It was clean, the beds were comfortable, and I felt safe.
Stayed 1 night in Aug 2021
Response from management on Aug 30, 2021
Thank you for review! We hope you will book with us in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Older motel but it has been given a facelift. Very friendly folks.
Stayed 2 nights in Jul 2021
Response from management on Aug 3, 2021
Thank you for staying with us!

8/10 Good

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from management on Aug 3, 2021
Thank you for staying with us!

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Stayed 1 night in Jun 2021
Response from management on Aug 3, 2021
Thank you for staying with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from management on Dec 2, 2020
Thank you for staying with us!

8/10 Good

Melissa, Johnson City, TN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is by no means modern and fancy but it is always clean!! Staff is nice and pleasant. I have stayed here many times over the years while visiting family in Crossville. Set back off the main road a bit so quiet as well.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Michael

Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very Clean, and quiet, except for the very noisy plumbing.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
A great place to stay and rest that was not expensive
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
off the beaten path.. quiet and clean. very nice people at motel.. bed was noty comfortable
Stayed 1 night in Sep 2019

8/10 Good

Rhonda

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs some updates like the ceiling was coming down in places. Ceiling needs painted.
Stayed 1 night in Sep 2019

8/10 Good

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ghost77
Staying over night for a softball tournament. Friendly service at 2am.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Very basic
The inn was clean but needs repair. The beds were ok but we had trouble with the air conditioner staying on. If you stay be sure to bring hair dryer toiletries and Kleenex. Very basic although there was a fridge, microwave and tv.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Stayed 1 night in May 2019

6/10 Okay

Benjamin

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2019

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
No frills, lower price, moist AC
Check in took a while. The room was good. The AC for this room (114) put out cool air, but it seemed moist. I ended up having the door and window open a lot. I preferred the fresh air to the moist cool air.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here multiple times. Nothing fancy and older hotel but always clean and quiet.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
It"s really not a bad place, just an older motel. The beds were clean.
Stayed 1 night in Dec 2018