Title: Novotel Criciuma - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Criciuma Hotel in Criciuma with a full-service spa and a fitness center ## Photo gallery for Novotel Criciuma ![Minibar, desk, soundproofing, free WiFi - Novotel Criciuma (Criciuma)](https://images.trvl-media.com/lodging/60000000/59450000/59446900/59446808/a99cd83b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, desk, soundproofing, free WiFi - Novotel Criciuma (Criciuma)](https://images.trvl-media.com/lodging/60000000/59450000/59446900/59446808/302337bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Novotel Criciuma (Criciuma)](https://images.trvl-media.com/lodging/60000000/59450000/59446900/59446808/0c5302fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa - Novotel Criciuma (Criciuma)](https://images.trvl-media.com/lodging/60000000/59450000/59446900/59446808/dfc43731.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa - Novotel Criciuma (Criciuma)](https://images.trvl-media.com/lodging/60000000/59450000/59446900/59446808/5656769b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to the Novotel Criciuma, an upscale retreat in Nossa Senhora da Salete. Treat yourself to a rejuvenating massage at the onsite spa or explore local attractions with bike rentals and tour assistance. ## Reviews 9.4 Exceptional ## Popular amenities - Spa - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=59446808&PinnedHotelID=59446808&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=59446808&PinnedHotelID=59446808&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=59446808&PinnedHotelID=59446808&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=59446808&PinnedHotelID=59446808&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=59446808&PinnedHotelID=59446808&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=59446808&PinnedHotelID=59446808&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=59446808&PinnedHotelID=59446808&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=59446808&PinnedHotelID=59446808&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Superior Room, 1 Double Bed with Sofa bed ![Superior Room, 1 Double Bed with Sofa bed](https://images.trvl-media.com/lodging/60000000/59450000/59446900/59446808/9d5d806a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed with Sofa bed 9.0 Wonderful 11 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Sofa bed Hair dryer Eco-friendly toiletries Private bathroom Eco-friendly cleaning supplies - 248 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Superior Room, 1 Double Bed ![Superior Room, 1 Double Bed](https://images.trvl-media.com/lodging/60000000/59450000/59446900/59446808/cd986391.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed 9.6 Exceptional 17 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Hair dryer Eco-friendly toiletries Private bathroom Eco-friendly cleaning supplies Minibar - 248 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 2 Twin Beds ![Standard Room, 2 Single Beds](https://images.trvl-media.com/lodging/60000000/59450000/59446900/59446808/40cf0684.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds ### Highlights Soundproofed Air conditioning Flat-screen TV Hair dryer Eco-friendly toiletries Private bathroom Eco-friendly cleaning supplies Minibar - 248 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Executive Room, 1 Double Bed ![Executive Room, 1 Double Bed](https://images.trvl-media.com/lodging/60000000/59450000/59446900/59446808/95a87f51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Double Bed 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Hair dryer Eco-friendly toiletries Private bathroom Eco-friendly cleaning supplies Minibar - 248 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room, 1 Double Bed, Accessible ![Superior Room, 1 Double Bed, Accessible](https://images.trvl-media.com/lodging/60000000/59450000/59446900/59446808/df23fb4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Accessible 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Hair dryer Eco-friendly toiletries Private bathroom Eco-friendly cleaning supplies Minibar - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCriciuma-Hotels-Novotel-Criciuma.h59446808.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCriciuma-Hotels-Novotel-Criciuma.h59446808.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-28.68806%2C-49.33664&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CkxFtPlXe8bjcbMNmcFj5Sspnjg=) Avenida Jorge Elias de Lucca, Criciuma, Santa Catarina, 88813-390 #### What's nearby - Nations Park \- 2 min drive \- 2.1 km - Farol Shopping Center \- 50 min drive \- 73.4 km - Morro dos Conventos \- 50 min drive \- 57.2 km - Serra do Rio do Rastro \- 56 min drive \- 62.2 km - Serra do Rio do Rastro Viewpoint \- 59 min drive \- 75.8 km #### Getting around - Hercilio Luz Intl. Airport (FLN) - 161 min drive #### Restaurants - Café Cultura - McDonald's - Outback Steakhouse - Chope do Mestre - Mini Kalzone ## About this property ### Novotel Criciuma Upscale hotel located in Nossa Senhora da Salete A garden, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Novotel Criciuma. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with a gym and a free kid's club. Other perks include: - Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge) - An electric car charging station, an elevator, and smoke-free premises - Luggage storage, concierge services, and 2 meeting rooms Room features All 124 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Other conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - Flat-screen TVs with satellite channels - Desks and phones ## Similar properties ![Reception](https://images.trvl-media.com/lodging/71000000/70590000/70586100/70586032/501550e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tru By Hilton Criciúma Próspera - Free WiFi - Restaurant - Air conditioning - Gym 9.4 Exceptional 222 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=70586032&PinnedHotelID=70586032&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/19000000/18070000/18066800/18066770/39be4567.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tri Hotel Premium Criciuma Criciuma Centro - Pool - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 669 reviews CA $79 CA $83 total includes taxes & fees Jan 8 - Jan 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=18066770&PinnedHotelID=18066770&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/88000000/87750000/87743100/87743025/190a12f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Darolt Criciúma Comerciário - 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Pet friendly - Free WiFi - Air conditioning 8.8 Excellent 654 reviews CA $60 CA $62 total includes taxes & fees Jan 8 - Jan 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=22111429&PinnedHotelID=22111429&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/43000000/42070000/42068800/42068717/a0d01af9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tri Hotel Smart Criciuma Criciuma Centro - Pet friendly - Free WiFi - Air conditioning - Breakfast available 7.8 Good 119 reviews CA $50 CA $52 total includes taxes & fees Jan 17 - Jan 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=42068717&PinnedHotelID=42068717&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Suite | Bathroom](https://images.trvl-media.com/lodging/113000000/112210000/112210000/112209946/a4fd32d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Zata Premium Criciuma Centro - Breakfast included - Pet friendly - Parking included - Free WiFi 7.2 Good 20 reviews CA $58 CA $61 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=112209946&PinnedHotelID=112209946&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/27000000/26830000/26826200/26826181/f76a550b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tri Hotel Criciúma Criciuma Centro - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.0 Very good 408 reviews CA $38 CA $39 total includes taxes & fees Jan 17 - Jan 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=26826181&PinnedHotelID=26826181&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/116000000/115960000/115952600/115952527/72c64907.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Goldmen Business Criciúma Comerciário - Breakfast included - Parking included - Free WiFi - Business services 6.4 5 reviews CA $48 CA $58 total includes taxes & fees Jan 9 - Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=115952527&PinnedHotelID=115952527&HadPinnedHotel=true®ionId=-1&adults=2) ![Quadruple Room | Living area](https://images.trvl-media.com/lodging/92000000/91190000/91189400/91189305/063f0b29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fazenda Di Venezia Nova Veneza - Pool - Breakfast included - Pet friendly - Free WiFi 9.0 Wonderful 31 reviews CA $110 CA $113 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=91189305&PinnedHotelID=91189305&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Covered valet parking on site (BRL 33 per day) - Limited onsite valet parking - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: BRL 76 per person - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Bicycle rentals - Free children's club - Full-service spa - Gym - Sauna - Steam room ### Family friendly - Free children's club - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Tour and ticket assistance ### Business services - 2 meeting rooms ### Outdoors - Garden - Vegetable garden ### Full-service spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible van parking - Wheelchairs on site ### More - 1 building - 100% renewable energy - 9 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2020 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Phone - Recycling - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: noon; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of BRL 100 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 33 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls and litter boxes are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately BRL 76 per person - Covered valet parking fee: BRL 33 per day - Pet fee: BRL 100 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and mobile payments; cash is not accepted This property uses solar energy, plus a grey water recycling system Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Novotel Criciuma Hotel Novotel Criciuma Criciuma Novotel Criciuma Hotel Criciuma ## Frequently asked questions ### Is Novotel Criciuma pet-friendly? ### How much does it cost to stay at Novotel Criciuma? ### How much is parking? ### What time is check-in at Novotel Criciuma? ### What time is check-out at Novotel Criciuma? ### Where is Novotel Criciuma located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Criciuma Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 9.4 Staff & service ### 9.2 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 254 8 - Good 52 6 - Okay 23 4 - Poor 3 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Eduardo Oct 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The service is great. ##### Eduardo Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Makayla Jul 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The rooms were beautiful. Cleaning staff was great. The only thing i didnt like was having to oay for parking. Everyhtijgbekse was beautiful and amazing. Id definitely stay there again ##### Makayla Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Michael Mar 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Room was very clean with a small shopping mall next to the property, service from check in to checkout was quick and professional. My only compliment: The Jacuzzi water temperature wasn't that hot and I had no clue how to change it but I was too wet and lazy to ask for assistance. ##### Michael Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Arno Jun 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Parking is not easy. They don’t have an automatic system of access. ##### Arno Stayed 4 nights in May 2025 ### 10/10 Excellent #### NATHAN Dec 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Totally worth it My family was making a 8 hour trip and this was the half way point for us. We have stayed in many hotels and this by far was on the top of our list. We have a 2 year old and a 1 month old and this was the perfect place. Breakfast was amazing and far surpassed our expectations. Very good food. My wife cant eat gluten or drink milk and still it was able to satisfy her for breakfast with no issue at all. If we ever make thos trip again, we will for sure stay here. Very good place with great service. ##### NATHAN Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Hulianne Sep 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Funcionários super educados e queridos. Local uma delicia ##### Hulianne Stayed 5 nights in Sep 2025 ### 6/10 Okay #### Marcello Aug 30, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Possivelmente o melhor da cidade, mas é um hotel bom, apenas. Nada além disso. O atendimento parece do Ibis, a cama é normal (só que grande) e o quarto de piso frio remete a hotéis de nível inferior. Mas, não temos nada melhor em Criciúma... Não que eu conheça. ##### Marcello Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Flávia Fenerich de Moraes Aug 7, 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Ficamos 9 dias, a academia estava com o principal aparelho em manutenção e assim ficou até o final da estadia. Me parece que ele está há bastante tempo assim. A academia tem um tamanho razoável, mas pouquíssimas opções e a que tem em manutenção. Precisa melhorar bastante essa parte! ##### Flávia Fenerich de Moraes Stayed 9 nights in Jul 2025 ### 8/10 Good #### Felippi Jul 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendo Boa estadia, café da manhã de excelente qualidade, ao lado do nações shopping. ##### Felippi Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Lyana Jul 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lugar super aconchegante É o melhor hotel da região. Já nos hospedamos mais de 5 vezes. ❤️ ![](https://a.travel-assets.com/ugc/hotel-reviews/62fe4793-46b8-4e29-80df-f555b1b93c9a-1753087854194.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lyana Stayed 1 night in Jul 2025 ### 6/10 Okay #### frederico Jul 1, 2025 Liked: Staff & service, room comfort Disliked: Cleanliness #### Precisa mais atenção na manutenção A equipe de manutenção está falha pois tinha frigobar sem funcionar lâmpadas queimadas no quarto. A limpeza tb precisa melhorar. ##### frederico Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Tayze Jun 23, 2025 Liked: Cleanliness, staff & service Disliked: Room comfort O hotel em si é bom, bem localizado, ao lado do shopping. Quarto bem limpo e relativamente grande, chuveiro muito bom, roupas de cama e toalhas de boa qualidade e a cama queem bem confortável. O que não foi bom é que eles oferecem um quarto espaços para 4 pessoas, porém uma das camas é um sofá cama pequeno e nada confortável, sendo que tinha espaço no quarto para colocarem mais uma cama queen ou mais duas camas de solteiro. O sofá cama poderia acomodar apenas 1 crianças em Minha opinião , duas fica extremamente desconfortável, porque além de pequeno é duro. Um pé do sofá estava quebrado, pedimos para consertarem 2 vezes, mas ninguém foi olhar, assim como também disseram que colocariam um pilowtop para ser menos duro e não o fizeram. Por fim, parei de reclamar e cada vez que o pé caia, arrumávamos sozinhos. Foram 3 noites desconfortáveis para quem dormiu no sofá cama. Acho que não deveriam oferecer a possibilidade de 4 pessoas no quarto com esse sofá cama ruim. No meu caso, éramos 2 adultos e 2 adolescentes. Outro ponto negativo foi a jacuzzi que a água era sempre morna, avisamos, chamaram um técnico e no dia seguinte a temperatura da água era a mesma e a metade dos jatos de hidromassagem também não funcionaram. Era pra ser água quentinha e relaxante, mas não foi… ##### Tayze Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Wilson Jun 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Como a maioria dos hotéis Novotel, muito bom! Bom em todos os aspectos, tanto que já retornamos! ##### Wilson Stayed 1 night in Mar 2025 ### 10/10 Excellent #### BRUNO S Jun 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente serviço, qualidade, limpeza ##### BRUNO S Stayed 1 night in May 2025 ### 10/10 Excellent #### Luiz May 27, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Ótimo Tudo certo, conforme contratado. ##### Luiz Stayed 1 night in May 2025 ### 6/10 Okay #### Guilherme May 19, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Frustrante. Oferta de serviços incompleta. Estadia frustrada pela indisponibilidade do Spa por suposta indicação de manutenção ao mesmo tempo em que havia um festival na cidade, com hospedagem de público jovem. Hotel não ofereceu nenhuma compensação. Ou seja, pagou-se por uma oferta não atendida plenamente. ##### Guilherme Stayed 1 night in May 2025 ### 10/10 Excellent #### Lyana May 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfeito desde o café, quanto o quarto. Já é a 4 vez que me hospedo. ![](https://a.travel-assets.com/ugc/hotel-reviews/852f16c4-bf33-4441-884a-c3d4a59b046a-1747616570729.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b6b5cb23-45eb-4f4d-8e9a-2edcda7ff9fb-1747616570129.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/601382f5-efc5-4f0f-841c-dce86de1d8df-1747616570981.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lyana Stayed 1 night in May 2025 ### 10/10 Excellent #### Antonio May 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Purê good ##### Antonio Stayed 19 nights in Apr 2025 ### 10/10 Excellent #### Roseane May 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tudo perfeito! ##### Roseane Stayed 1 night in Apr 2025 ### 8/10 Good #### Giovano Apr 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Silencioso ##### Giovano Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Sergio Mar 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel novo ao lado do principal shopping Hotel novo, quarto confortável e silencioso, bom café da manhã, ótimo atendimento. Pontos de melhoria: travesseiros muito pouco consistentes, tecido áspero. Box do banheiro escorregadio, precisa de um tapete antiderrapante pra não haver risco de acidentes. São pequenos detalhes fáceis de ajustar. ##### Sergio Stayed 1 night in Mar 2025 ### 4/10 Poor #### bruno Mar 12, 2025 Liked: Staff & service Disliked: Cleanliness #### Precisam ter mais atenção com a limpeza Infelizmente não segue o padrão Novotel em relação à limpeza. Piso sujo, paredes riscadas, toalhas muito simples e manchadas, portas e box empoeirados, áreas comuns sujas. ##### bruno Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### eduardo Mar 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 4 estrelas de qualidade Um hotel 4 estrelas ##### eduardo Stayed 1 night in Mar 2025 ### 8/10 Good #### Regis Mar 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito bom os quartos, confortável e limpo. A opção de restaurante dentro e bar faz a diferença. Café muito bom e com opções sem glutem. Atendimento cortês. Única ressalva é sobre as águas do frigobar. Garrafas com gosto e cheiro forte de tinta plástica, são ecológicas e recicláveis, mas não deu para consumir, fiquei com o gosto de tinta na garganta tarde toda. ##### Regis Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Mario Feb 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Ótimo atendimento na recepção e um bom quarto ##### Mario Stayed 1 night in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Casino Hotels in Penticton](https://www.expedia.ca/Penticton-Hotels-Casino-Hotel.0-0-d4135-tCasinoHotel.Travel-Guide-Filter-Hotels) > > [Blue Mountain Resort Mosaic Suites](https://www.expedia.ca/Owen-Sound-Hotels-Blue-Mountain-Resort-Mosaic-Suites.h35593864.Hotel-Information) > > [JW Marriott The Rosseau Muskoka Resort & Spa](https://www.expedia.ca/Huntsville-Hotels-JW-Marriott-The-Rosseau-Muskoka-Resort-Spa.h2340161.Hotel-Information) > > [All Inclusive Resorts and Hotels in Santa María Huatulco](https://www.expedia.ca/Santa-Maria-Huatulco-Hotels-All-Inclusive-Hotel.0-0-d6051926-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotels near Banff National Park](https://www.expedia.ca/Banff-National-Park-Hotels.0-l602291-0.Travel-Guide-Filter-Hotels) > > [Hotels in Halifax](https://www.expedia.ca/Halifax-Hotels.d602873.Travel-Guide-Hotels) > > [The Emerald House Lisbon, Curio Collection By Hilton](https://www.expedia.ca/Lisbon-District-Hotels-The-Emerald-House-Lisbon.h72278510.Hotel-Information) > > [Hotels in Waterton Park](https://www.expedia.ca/Waterton-Park-Hotels.d181753.Travel-Guide-Hotels) > > [InterContinental Paris le Grand by IHG](https://www.expedia.ca/Paris-Hotels-InterContinental-Paris-Le-Grand.h20073.Hotel-Information) > > [Hill Top Resort](https://www.expedia.ca/Ngwe-Saung-Hotels-Hill-Top-Resort.h21592185.Hotel-Information) > > [Hotels in Livingston](https://www.expedia.ca/Livingston-Hotels.d8604.Travel-Guide-Hotels) > > [Cheap Hotels in Downtown Austin](https://www.expedia.ca/Downtown-Austin-Austin-Hotels-Cheap-Hotels.0-n6059085-0-tCheapHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Mississauga (YYZ) to Chek Lap Kok (HKG)](https://www.expedia.ca/lp/flights/yyz/hkg/toronto-to-hong-kong) > > [Flights from Kastela (SPU) to Naples (NAP)](https://www.expedia.ca/lp/flights/spu/nap/split-to-naples) > > [Flights from Richmond (YVR) to New Delhi (DEL)](https://www.expedia.ca/lp/flights/yvr/del/vancouver-to-delhi) > > [Flights from Mississauga (YYZ) to Regina (YQR)](https://www.expedia.ca/lp/flights/yyz/yqr/toronto-to-regina) > > [Flights from Harlingen (HRL) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/hrl/ywg/harlingen-to-winnipeg) > > [Flights from El Prat de Llobregat (BCN) to Loiu (BIO)](https://www.expedia.ca/lp/flights/bcn/bio/barcelona-to-bilbao) > > [Flights from Mississauga (YYZ) to Dorval (YUL)](https://www.expedia.ca/lp/flights/yyz/yul/toronto-to-montreal) > > [Flights from Ghobeiry (BEY) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/bey/yyz/beirut-to-toronto) > > [Flights from Township of Woolwich (YKF) to Calgary (YYC)](https://www.expedia.ca/lp/flights/ykf/yyc/kitchener-to-calgary) > > [Flights from Canada](https://www.expedia.ca/lp/flights/31/flights-from-canada) ### Cars ### Activities > [Things to do in Houston](https://www.expedia.ca/Things-To-Do-In-Houston.d178265.Travel-Guide-Activities) ### Packages > [All inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [Cape Verde Vacations](https://www.expedia.ca/Cape-Verde.d32.Destination-Travel-Guides)