Résidences à Crest Hill

« Staff was not friendly. Room was clean but in disrepair. We were not told the ice vending on our floor was unavailable-they had the broken ice machine blocked by a dolly with a new one it the box. Our bathroom was stained and looked like they were performing maintenance and our door had a gap so it did not close properly and was a safety hazard. »

« Kids loved the Family Suite, staff is helpful and polite. »

« I've been going to this hotel for years, whenever I'm in town. I can definitely tell there has been a change in management. The former manager Brenda ran a tight ship. The hotel was so clean it sparkled, the service was amazing....I mean Brenda hasn't been there in years and not only did she introduce herself to us but i still know her name. This hotel is still good. I will continue to stay there when I'm in town. The rooms are still clean. The pool is broken. One of the elevators is broken....

« Booked for 5 person, only 2 beds, I had to pay 10$ for an uncomfortable additionnal bed. People were smoking marijuane in their rooms close to us, and even cooked. Wonderful smell when you want to sleep »

« Parfaitement propre, un ameublement de qualité en parfait état. Même la décoration est soignée. Il est rare que je n’ai rien de négatif à souligner dans un établissement hôtelier »

« Young woman at check in was so wonderful to speak with. She made sure we had all information needed and just plain kind. She made our stay very nice. »

« Nous avons reçu un excellent accueil dans cet hôtel. Nous y avons passé deux nuits. La chambre et la salle de bains étaient propres et confortables. Le petit déjeuner était très bien. Nous remercions vivement l'équipe qui nous a bien rendu service alors que nous avions un problème de démarrage de voiture. La connexion Wi-Fi est bonne. Le parking est grand. »

« Belle grande chambre, propre, bien aménagée avec frigo, micro-ondes, beaucoup de prises électriques, belle douche, serviettes douces et épaisses. Déjeuner varié. Seul point négatif: le personnel à l’accueil. Aucun sourire, ne répond pas aux questions. Se contente de réciter son texte sur ce qui est permis ou pas et l’heure du déjeuner. Insiste sur l’interdiction de marijuana. »

« Our room was extremely clean and was very comfortable! The bed was great and amenities were wonderful! The entire staff at checkin and breakfast were so friendly and helpful! We couldn’t have asked for a better breakfast-probably the best we’ve had in a hotel! It was in a very convenient location too! »

« J'ai été bien accueillie et on m'a très bien diriger sur mes différentes demandes que se soit sur les restaurants ou âtres endroits. »

« Personnel agréable »