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Reviews of Suites Turquesa

3.5 out of 5
Suites Turquesa
CARRETERA COSTERA NORTE KM 1.5, Cozumel, QROO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 71 out of 107 reviews" "
Rating 8 - Good. 23 out of 107 reviews" "
Rating 6 - Okay. 7 out of 107 reviews" "
Rating 4 - Poor. 3 out of 107 reviews" "
Rating 2 - Terrible. 3 out of 107 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The property was amazing ! The view of the ocean was unbelievable! The staff were so friendly! 10/10. Snorkeling was right behind the property.
Stayed 6 nights in May 2024
Response from Suites Turquesa Manager on May 17, 2024
Dear Mr. peter:Thank you so much for your beautifull comments. Was a p0leasure to serve you.Marcela GómezOperations Manager

10/10 Excellent

GLORIA, 10886 N 2050 Blvd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great snorkel spot in front of resort. easy to get taxi.
Stayed 5 nights in May 2024
Response from Suites Turquesa Manager on May 17, 2024
Dear Mrs. Gloria:Thank you so much for your comments !!! Was a pleasure to serve you. Hope to see you soon again.Marcela GómezOperations Manager

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week at ST. It was exactly what we were looking for. Quiet, great snorkeling, walking distance to many restaurants.
Stayed 7 nights in Mar 2024
Response from Suites Turquesa Manager on Mar 28, 2024
Dear Dawn:Thank you so much for your beautiful comments about Suites Turquesa. We hope to see you soon. Was a pleasure to served you.Marcela GómezOperations Manager

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service
Great property to stay at! Good air conditioning, absolutely fabulous snorkeling right in front of resort! Good bed , great sleeping!
Stayed 7 nights in Feb 2024
Response from Suites Turquesa Manager on Mar 2, 2024
Dear Sr, Barry:Thank you so much for your comments !!! Was a pleasure to serve you. Hope to see you soon !Marcela GómezOperations Manager

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Suites Turquesa Manager on Mar 1, 2024
Thank you Mrs. Roberta for your comments. Was a pleasure to serve you. Hope to see yoe soon !!!Att.Marcela GómezOperations Manager

6/10 Okay

Duard, Albert Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous and helpful I would not book room 111 again as I had failed to notice ( not sure it was mentioned when I booked) it has no windows no view and patio area dedicated to this room while I think all the other rooms do have Price was reasonable but I would have paid more if known the limitations- avoid room 111 - not really a suite
Stayed 7 nights in Jan 2024
Response from Suites Turquesa Manager on Jan 29, 2024
Dear Mr. Duard:Thank you for your comments, was a pleasure to serve you. Hope to see you soon.Marcela GómezOperations Manager

8/10 Good

SYDNEY

Stayed 9 nights in Dec 2023
Response from Suites Turquesa Manager on Feb 8, 2024
Was a pleasur to serve you !!! Hope to see you soon !!Marcela GómezOperations Manager

8/10 Good

jody

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely little place with spacious rooms. The balconies and view is amazing.
Stayed 1 night in Dec 2023
Response from Suites Turquesa Manager on Dec 30, 2023
Thank you so much for your comments, was a pleasure to serve you.Marcela

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
The view from the pool is beautiful and you have access to do your own scuba diving
Stayed 3 nights in Nov 2023
Response from Suites Turquesa Manager on Nov 28, 2023
Dear KIm:Thank you for your beautiful comments. Was a pleasure to serve you.Marcela GómezOperations Manager

8/10 Good

Bahareh

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very beautiful with very clean nice pool and access to water. The apartments are kind of dated, but very clean and very comfortable beds. The view is spectacular. Quiet neighborhood, 30 minutes walk to the downtown area. The shower hot water only lasts 2 minutes. There is hardly any hot water, but since Cozumel is warm, this did not bother us much.
Stayed 2 nights in Nov 2023
Response from Suites Turquesa Manager on Nov 28, 2023
Dear Mr. Bahareh:Thank you so much for your commnets; was a pleasure to serve you.Marcela GómezOperations Manager

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, quiet and safe. The property is undergoing some construction, its off season so now was the time and they were very quiet the entire time. The staff are so friendly and nice! They offer laundrey to your door at a very reasonable price. We go to Cozumel every year and we are def coming back to visit our friends at Suites Turquesa.
Stayed 12 nights in Nov 2023
Response from Suites Turquesa Manager on Nov 18, 2023
Dear Mrs. Wendy:Thank you for your beautiful commnets. Was a pleasure to serve you. Hope to see you soon.Marcela GómezOperations Manager

10/10 Excellent

Mindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we go to Cozumel. It is within walking distance to shopping shopping, bars and restaurants. The property is always clean, staff friendly and helpful.
Stayed 10 nights in Oct 2023
Response from Suites Turquesa Manager on Nov 7, 2023
Dear Mrs. Mindy:Thank you for your beautiful comments !!!! it is a pleasure to serve you.Marcela GómezOperations Manager

10/10 Excellent

Kristal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023
Response from Suites Turquesa Manager on Oct 23, 2023
Thank you so much Mrs Kristal. Was a pleasure to serve you, hope to see you soon !!!Marcela

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking Views
We visit Cozumel yearly and this was our first time staying at Suites Turquesa. The positives: We had a panoramic suite. The views were amazing. The suite itself was large, clean, modern. Staff was professional and friendly. Swimming and snorkeling right in front of the property was fabulous. The negatives: We like to cook, and the only drawbacks were that there was a minimal amount of dishes and cookware (no mixing bowls or storage containers for leftovers). The coffee maker was extremely tiny and we had to make multiple pots of coffee every morning. The water pressure was very low and washing dishes and showering took a bit. There was no hair dryer in our unit. Even with the above negative comments, I would highly recommend Suites Turquesa, and we will stay there again!
Stayed 4 nights in Oct 2023
Response from Suites Turquesa Manager on Oct 20, 2023
Thank you so much for your comments ad suggestions. We re working to improve every point you told us.Marcela GómezOperations Manager

10/10 Excellent

Jerrell, Sheffield Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay and highly recommended
Stayed 2 nights in Oct 2023
Response from Suites Turquesa Manager on Oct 11, 2023
Dear Mr. White:Thank you so much for your comments. Was a pleasure to serve you. Hope tom see you soon again.Marcela GómezOperations Manager

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!
Stayed 9 nights in Sep 2023
Response from Suites Turquesa Manager on Oct 2, 2023
Dear Jonathan:Thank you for your comments; was a pleasure to serve you. We hope to see you soon again )Marcela GómezOperations Manager

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean airy will definitely be back
Stayed 1 night in Sep 2023
Response from Suites Turquesa Manager on Sep 23, 2023
Dear Mrs. Heidi:Good Morning !!Thank you so much for your comments; was a pleasure tos serve you. We hope to see you soon.Marcela GómezOPerations Manager

10/10 Excellent

Nancy

Stayed 3 nights in Aug 2023
Response from Suites Turquesa Manager on Sep 23, 2023
Estimada Sra. Nancy:Buenos Días !!!Muchas gracias por su puntuación; fue un placer el poder atenderle durante su estadía. Esperamos verle pronto nuevamente.Marcela GómezGerente de Operaciones

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect retreat to relax and fall asleep listening to the sound of the waves and awake to beautiful view of the ocean while drinking coffee in the patio. Close to the airport and a short ride to the “Centro” for shopping and restaurants. The property is well maintained and the only down side is the water pressure in the shower which has been inadequate on each stay but I will definitely be back and can highly recommend it.
Stayed 3 nights in Aug 2023
Response from Suites Turquesa Manager on Aug 29, 2023
Dear Mrs. Leigh:Thank you so much forn your beautiful comments. Was a pleasure to serve you and hope to see you soon. Marcela GómezOperations Manager

10/10 Excellent

Erick, Surco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay close to the sea which is a reef paradise. If you like to snorkel, then you will have a better time in the suites beach than any snorkel tour. The suite has the necessary tools to make breakfast and dinner. I will stay there again on my next trip back.
Stayed 2 nights in Jul 2023
Response from Suites Turquesa Manager on Jul 30, 2023
Dear Mr. Erick:Thank you so much for your comments !!! Was a pleasure to serve you. Hope to see you soon !Marcela GómezOperations Manager

10/10 Excellent

Teri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved how quiet and clean the property. Staff friendly and quick to help. View was amazing.
Stayed 2 nights in Jul 2023
Response from Suites Turquesa Manager on Jul 30, 2023
Dear Teri:Thank you so much for your comments. Was a pleasure to serve you.Hope to see you soon !!Marcela GómezOperations Manager

10/10 Excellent

Sandra, Plains

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here! It is within walking distance to a store and restaurants. Had dishes, pots, pans, refrigerator, coffee maker, and a full 5 gallon water jug with ice trays to make ice cubes. We were given cold water and cool towels upon our arrival, which were appreciated given the heat. We took a snorkeling excursion while there and it was nice but honestly the snorkeling was better there at hotel! There was more variety of fish and beautiful colors of coral. Be sure to take your own snorkel gear.
Stayed 5 nights in Jun 2023
Response from Suites Turquesa Manager on Jul 13, 2023
Dear Mrs. Sandra:Thank you so much for your comments. Was a pleasure to serve you. We hope to see you again.My best regards,Marcela GómezOperations Manager

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We felt at home while staying here.
Just to say that we felt at home in this place. We got a suite with a small living room, a sleeping room and a bathroom. The living room had a sofa and a small kitchen, there was a sea view from this place. Our sleeping room had a big bed and it also had a sea view. We found the place extremely comfortable and clean. The property is small but it is very well maintained. The heart-shaped pool was clean. There is no natural beach but there are some beach loungers over sand next to the ocean side. The reason for not having a beach is that the hotel is near the ocean where one can have a perfect snorkel session. In other words, there are two stairs that will get you to the ocean deep enough to have a perfect spot for snorkeling. Marcela and her team were really kind to us.
Stayed 4 nights in Jun 2023
Response from Operations Manager on Jul 2, 2023
Dear Mr. Castanon:Thank you so much for your beautiful comments. Was a pleasure to serve you. Hope to see you soon !!!Marcela

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect place for a stay. Great waterfront and nice condo layout. Nothing fancy, but it was exactly what we needed
Stayed 3 nights in Jun 2023
Response from Suites Turquesa Manager on Jun 21, 2023
Dear Mr. Stephen:Thank you so much for your comments, was a plaesure to serve you.Hope to see you again !!!Marcela GómezOperations Manager

10/10 Excellent

Yonatan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Response from Suites Turquesa Manager on Jun 14, 2023
Dear Mr. Yonatan:Thank you so much for your comments !!! It was a pleasure to serve you. Hope to see you again.Marcela

8/10 Good

Steven

Stayed 4 nights in Jun 2023
Response from Suites Turquesa Manager on Jun 12, 2023
Thank you so much for your the review. Was a pleasure to host you. Hope to see you again.Marcela GómezOperations Manager

10/10 Excellent

Genevie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed staying at this property! It was conveniently located within walking distance to town and several restaurants close by. The staff was very responsive and helpful. The view was awesome with ocean and beautiful sunsets each night. We would definately stay here again!
Stayed 7 nights in May 2023
Response from Suites Turquesa Manager on Jun 14, 2023
Dear Mrs. Genevie:Thank you so much for your comments !! Was a pleasure to serve you. Hope to see you again !!Marcela GómezOperations Manager

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great snorkeling and beautiful views
Very nice place if you enjoy snorkeling and don’t mind walking to town. Enjoyed that it was 2 rooms and can cook light meal. Great snorkeling in back and nice pool and beach. Great value!
Stayed 5 nights in May 2023
Response from Suites Turquesa Manager on Jun 14, 2023
Dear Mrs. Jennifer:Thank you for your comments. It was a pleasure to serve you. Hope to see you soon.Marcela GómezOperations Manager

8/10 Good

stacey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and relaxing, did get bit by sand fleas.
Stayed 5 nights in May 2023
Response from Suites Turquesa Manager on Jun 15, 2023
Dear Mrs. Stacey:Thank you for your comments. It was a pleasure to serve you. Hope to see you soon !!!Marcela GómezOperations Manager

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location, pool area beautiful, snorkeling available
Stayed 4 nights in May 2023
Response from Suites Turquesa Manager on Jun 15, 2023
Dear Jill:Thank you for your comments. It was a pleasure to serve you. Hope to see you again.Marcela GómezOperations Manager

10/10 Excellent

GLORIA, 10886 N 2050 Blvd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very helpful. snorkeling in front was good.
Stayed 5 nights in Apr 2023
Response from Suites Turquesa Manager on Jun 15, 2023
Dear Mrs. Gloria:Thank you for your comments. It was a pleasure to serve you. Hope to see you again.Marcela GómezOperations Manager

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for swimming!
Stayed 3 nights in May 2023
Response from Suites Turquesa Manager on Jun 15, 2023
Dear Mr. Jason:Thank you for your comments. It was a pleasure to serve you. Hope to see you again.Marcela GómezOperations Manager

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and dock area. Perfect place to stay for water people.
Stayed 3 nights in Apr 2023
Response from Suites Turquesa Manager on Jun 15, 2023
Dear Mr. Ryan:Thank you so much for your commens. It was a pleasure to serve you. Hope to see you again.Marcela GómezOperations Manager

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean rooms with an amazing view! Comfy bed, great staff and did I mention the view! I will stay here again and highly recommend!
Stayed 19 nights in Apr 2023
Response from Suites Turquesa Manager on Jun 15, 2023
Dear Mrs. Dana:Thank you so much for your comments. It was a pleasure to serve you. Hope to see you again.Marcela GómezOperations Manager

10/10 Excellent

Janet Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem! Beautiful, clean and staff were all very kind and would definitely stay again.
Stayed 6 nights in Apr 2023
Response from Suites Turquesa Manager on Jun 15, 2023
Dear Mrs. Janet:Thank you so much for your comments. It was a pleasure to serve you. Hope to see you again.Marcela GomezOpeations Manager

10/10 Excellent

Heather Joan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Second trip to this property. Will be back. The view of the ocean, sun sets are amazing. Great snorkelling. Would be nice if the kitchens were stocked a little more. For example a strainer, measuring cups and spoons. Ken & Heather (Canada)
Stayed 6 nights in Apr 2023
Response from Suites Turquesa Manager on Jun 15, 2023
Dear Mrs. Heather:Thank you so much for your comments. It was a pleasure to serve you. Hope to see you again.Marcela GómezOperations Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penthouse
We moved up to the Penthouse for the last three days of our 10 day stay. It is spacious and has everything you need to relax. We will stay there again.
Stayed 3 nights in Apr 2023
Response from Suites Turquesa Manager on Jun 15, 2023
Dear Mr. Richard:Thank you so much for your comments. It was a pleasure to serve you. Hope to see you again. Marcela GómezOperations Manager

10/10 Excellent

Aliesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the accommodations & ammenities!!
Stayed 12 nights in Apr 2023
Response from Suites Turquesa Manager on Jun 15, 2023
Dear Mrs. Aliesha:Thank you so much for your commnets. It was a pleasure to serve you. Hope to see you again. Marcela GómezOperations Manager

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
We loved Suites Turquesa and will return. The plusses: Killer view, fabulous snorkeling steps away from a lovely pool. Great front desk, friendly staff. Things to improve. We stayed in 132, very spartan, remarkable uncomfortable furniture in living room. Didn't like the rain shower head, toilet seat lid not staying up. Other than those minor concerns, absolutely lovely.
Stayed 2 nights in Mar 2023

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t ask for a better location if you enjoy snorkeling! Friendly staff. Was able to hang out by the pool after check out to kill time before my flight. They provide a 5 gallon bottle of water in the room. Only suggestion is to add a bit more silverware and flatware, as well as a large chef knife to kitchen supplies.
Stayed 4 nights in Feb 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, boutique property with friendly staff in a quiet location that is also conveniently located close to the airport and to town. Some of the amenities could use a little updating. But, the pool and the snorkeling are both very good and the overall ambience and experience is wonderful.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Longer walk than I expected to center and TV only had 2 channels
Stayed 2 nights in Jan 2023

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful hotel with a view of turquoise blue water. Excellent snorkeling right from the property. Enjoyed sunsets and relaxing on a reclined chair. Perfect trip in every way. Easy 15 minute stroll into town.
Stayed 4 nights in Jan 2023

8/10 Good

Nicole

Stayed 6 nights in Jan 2023

6/10 Okay

Mary

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Great view. Did not get room we were supposed. Noisy with cheap towels and sheets. Kitchen supplies were limited. Location is the only positive thing I can say. Over priced.
Stayed 7 nights in Jan 2023
Response from Suites Turquesa Manager on Jan 24, 2023
Dear Mrs. Mary:Good morning !!!Thank you for your comments about Suites Turquesa. Would it possible for you to send me your phone number or email here to contact you and expand your comment a little?My best regards,Marcela GómezOperations Manager

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and spacious apartment 'hotel' that is quiet and clean and has direct access to the ocean to swim or snorkel via 2 ladders. The snorkeling along the rocky wall to the North is really nice and many of the typical reef fish can be spotted. There is a man-made sandy area below the swimming pool that has enough lounge chairs for all guests. The property is very well maintained. The pool is big and very nice. The 1-br room with a lv-rm area and kitchen is nice. There is a 2-burner electrical stove that works well, enough pots to make breakfast and a small meal. The dishes are bare minimum for 2 people though; I recommend to add another set of dishes to make it easier cooking a meal.

10/10 Excellent

Boris

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was very nice place. Rooms are spacious and with a great view. Staff was very professional. We are recommending this place.

10/10 Excellent

Baron, Mountain View

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites are good size and appears to be newly renovated. The kitchen of the suites are also well equipped. Nice pool and easy access to the sea. Good snorkeling in the area. The location is also fairly convenient as it is about a 10 minute walk to a nice convenience store, and another 10 minutes to downtown. It is also a 5 minute walk to a marina so you can plan excursions from there.

2/10 Terrible

ERIC

Disliked: Staff & service, amenities
Given basement room, was no lore rooms when One room was available on Expedia, very noisy because construction going , unable to rest during afternoon, TV does not work.
Stayed 1 night in Jan 2023

8/10 Good

Michele

Stayed 1 night in Dec 2022