Honeymoon Suite, Mountain View, Mountainside

Reviews of Prime Park Hotel

3.5 out of 5
Prime Park Hotel
Plot 58, Block C, Kolatoli, Cox's Bazar

Reviews

8.6

Excellent

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

4.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Saadman

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Great hotel terrible neighborhood
The hotel staff and food is great. We had a pleasant stay. But it is in a terrible neighborhood. Far from the beach. The towels were super old and the bedding was 1 star.
Stayed 3 nights in Feb 2024

8/10 Good

F. M Rifat

Liked: Cleanliness
It was a decent hotel.
Stayed 1 night in Jul 2023
Response from PPH on Aug 15, 2023
Thank you,sir!

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for beach etc, but very noisy
Great location for the beach, restaurants all around, near bus station and complimentary airport run very welcome. However.....the noise! 2 night stay and incessant over loud music from one stall or restaurant very off putting (the early morning call to prayer and the fighting street dogs i could live with though)
Stayed 2 nights in Mar 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
A nice hotel with amazing customer service. The room was clean and well organized. The staff was very helpful and most attentive. It was good value for the money. Glad that we stayed here.
Stayed 2 nights in Jun 2022
Response from Winning Team on Jun 29, 2022
We're pleased to know that you had a great experience with us. Your kind words are greatly appreciated and we welcome you again and again.

10/10 Excellent

Md.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arranged Room in a 5 Star Hotel
I booked through Hotels.com but they said they don't have any room left for me. Then they arranged a 5 star hotel for me without any extra cost. It's amazing to have such service from the hotel.
Stayed 2 nights in Jan 2020
Response from Sujon on Jan 8, 2020
Dear sir, Thanks for your support

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities
It is a good place to be, but not great. The property itself is good and facilities are okay, staffs are great and helpful. The major issue for the hotel is its location (8-10 min walk from Shugandha point) and the conditions of the nearby street/block (open drainage right outside the hotel, disgusting smell, and noisy neighborhood). Other minor issues are: the breakfast is pretty ordinary, room service is not so great (faulty AC, battery-less clocks, etc), and the only elevator is switched off from midnight to 7 am!!!! (horrible!). Despite these issues, the overall experience wasn't that bad. FYI: We only stayed once for a couple of days; and some of the issues might be temporary, IDK, hope so.
Stayed 2 nights in Apr 2019

10/10 Excellent

CHIHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from eCommerce Manager on Dec 26, 2018
thank you

10/10 Excellent

Jonathan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff... huge room
Staff is wonderful! Very friendly. Breakfast was very Asian, but there were eggs. My room, a royal suite, was HUGE. Problem with the area is that they were doing major work in the street out front making it difficult to get in and out (at times)
Stayed 3 nights in Oct 2018
Response from eCommerce Manager on Nov 8, 2018
thank you sir. We are working with closely regarding improving our front road side.