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Reviews of Benin Marina Hôtel

4.5 out of 5
Benin Marina Hôtel
Boulevard de la Marina, Cotonou

Reviews

6.2
Rating 10 - Excellent. 5 out of 55 reviews" "
Rating 8 - Good. 17 out of 55 reviews" "
Rating 6 - Okay. 21 out of 55 reviews" "
Rating 4 - Poor. 3 out of 55 reviews" "
Rating 2 - Terrible. 9 out of 55 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK HOTEL IS CLOSED
The hotel was closed when we arrived 6/19/2019. They informed us that it has been closed from 6/7/2019. It was 10PM and we didn't know where else to go. Thankfully we had a patient taxi driver who took us to another hotel.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Akshay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019

2/10 Terrible

Becky

Disliked: Staff & service, property conditions & facilities, room comfort
Bad bad
Worst hotel i have ever been, hotel looks nice but the service is terrible, air condition doesn't work loads of mosquitoes in the room, reception staffs are sooo rude...
Stayed 1 night in Apr 2019

8/10 Good

Bukola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay but I didn’t like the elevator, very slow and unresponsive, it needs to be fixed.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The air conditioning was HOT EVERYWHERE , lifts were not working properly Breakfast was very good
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The stay was rather OK despite the lack of air conditioning (due to the age -37years- of the hotel). The check out was different. I ended up bearing another name and was asked to pay for my stay. I was presented an invoice for 202 000 XOF. The person pretended that "hotels.com" was not paying them and that "hotels.com" would reimburse me afterwards! This has ruined the rather positive opinion I had of the place. I eventually paid only for the room service I used after a rude fight with the hotel personnel.
Stayed 3 nights in Feb 2019
Response from LOKO Appolinaire on Mar 6, 2019
Nous verrons

6/10 Okay

Yatin

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not good hotel
only good thing about Hotel is very near to airport. But rooms are very bad, Ac is not working, room door is not opening ..every time need to ask reception to open by manual key. Very less option for Veg food. Wifi was not working ....many more problem
Stayed 3 nights in Feb 2019
Response from LOKO Appolinaire on Feb 25, 2019
we are sorry

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great outside, not so much rooms
Great pool and conference facilities, but rooms are badly in need of refurbishment.
Stayed 7 nights in Jan 2019
Response from LOKO Appolinaire on Feb 25, 2019
Thank you

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2018

4/10 Poor

Kenneth

Poor quality of room
My colleague and I stayed at the Benin Marina and on the outside it looks great, however once in my room, I found an extension lead with a myriad of cabling around it, the extension lead did not work, The wall socket did not work and there was no internet in the room. Eventually they gave me an alternative room, as if doing me a favour. Again there was an extension lead but at least this one worked, however I again had to go to reception to ask why there was no internet. to there credit they did send someone up who got it fixed,,,there had been a problem with the cabling. For a supposed upmarket hotel you would expect them to check the rooms that they are going to put guests into. We ordered a beer at our table in the bar but when the bill came the beer was more than the price on the drinks menu, when we queried this we were told that the prices had gone up several weeks earlier but that they had not amended the drinks menu. Again it was not what one would expect from a hotel of this stature. Overall I was disappointed with the rooms, the service in the bar and the general demeanor of the staff who seem to think that guests are there to keep them in a job.
Stayed 5 nights in Aug 2018

6/10 Okay

armando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad service
place nice but service is not good as expected for a 4 star hotel One day my room keep undone, with wet and dirty bath. I asked lobby for a kick done and replace bath towels when I saw room was as I left it. They told me they will move, but nobody came.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
benin marina
a couple of rooms under renovation, but a good place to stay and very open.
Response from LOKO Appolinaire on May 8, 2018
ok we take it

8/10 Good

LAWRENCE Nai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hui

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Russell

Liked: Cleanliness, property conditions & facilities
Food Hotel Cotonou
Hotel was good for Cotonou. Hotel is older but well kept. Good services and pool, view, food, and quiet.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Hotel served my purpose and I would most likely st
Make sure you reserve online ahead of time, big price difference from paying at check-in. Hotel needs some major work, nice location, nice outdoor opportunities to include golf, swimming and tennis. Interior of hotel "dated" and badly in need up upgrade. Rooms were at best satisfactory, get a room with a sea view to allow for a breeze. AC's not working well, has the potential to be a first class wonderful hotel but not there yet. Yes, I would go back again.

6/10 Okay

Verified traveller

Liked: Staff & service
Good for Cotonou
okay stay good for Cotonou Hotel is older but fairly well kept. Hotel has services and shops.

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, shame about reception staff
Hotel itself was nice enough, but staff reluctant to help at all, including a medical incident, lost property during checkout, or obvious misunderstanding with the bill. Concierge were better than reception

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
OKish. Reluctant reception staff. Concierge better
Random and unclear rules on whether breakfast is included

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient with good pool
Decent hotel at an ok price. Staff were friendly

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Great experience... hotel is closed to the city and all government office in Cotonou.

4/10 Poor

Victor, North Carolina

Disliked: Cleanliness, staff & service
Horrible Hotel.
Old, worn out carpets on floor, no internet in room. Waited from 10p.m. to 1a.m. for technician that never came.

2/10 Terrible

WildBill43, Cuernavaca, Morelos, Mexico

Disliked: Cleanliness, staff & service, room comfort
uncomfortable
The TV was very old and did not work correctly. The direct connect Internet worked very very slow, Wifi slower. Shower filthly, in lobby women overtly selling. Need I say more, Bill

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
l établissement est ferme depuis 6 mois JE VOUS DEMANDE DE ME REMBOURSER MON SEJOUR SUR MON COMPTE. RENE CODJIA
Stayed 3 nights in Sep 2019

2/10 Terrible

mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019

10/10 Excellent

Elisabet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The Hotel itself is old and the AC is really weak. The best thing about the hotel is the pool area which is really nice. The staff is very polite and helpful. Food and drinks as well as all other extras are very expensive. I payed more than 4 Euro for a 0,4 draft beer. The WiFi is very weak or doesn’t work at all. The hotel has 4 stars but it’s not up to standard anymore. The prices for rooms, breakfast and extras are way to expensive. The rooms are clean but the interior is old and heavily used. For the prices they charge I really can’t suggest the Hotel to anyone. But I want to the thank the staff because they try hard.
Stayed 13 nights in Apr 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist heruntergekommen, und die Zimmer stinken unerträglich.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Devono cambiare le camere tutto qua. La location e' stupenda
Stayed 4 nights in Feb 2019

6/10 Okay

Tony

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Pool toppt Rest des Hauses
Hotelzustand ist schockierend. Meine Hotel.com Zimmerbuchung ist die billigste Version über dem Restaurant/Küche. Wirklich nicht zu empfehlen auch wegen des schlechten Geruchs. Musste 45 Euro Aufpreis zahlen, um ein einigermaßen okay Zimmer zu bekommen. Hotel.com Beschreibung ist irreführend. Gym hat keine funktionierende Klimaanlage und dementsprechend heiß. Hotel benötigt dringend Maintenance. Das Haus ist ganz klar eine ‚Cash Cow’ ohne Investitionen. Der Pool ist allerdings super. Pool und Personal hat mich zurückkommen lassen.
Stayed 3 nights in Feb 2019
Response from LOKO Appolinaire on Mar 6, 2019
Ok

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Tres bon accueil, disponibilité permanente du personnel
Stayed 1 night in Feb 2019
Response from LOKO Appolinaire on Mar 8, 2019
Merci pour le séjour

6/10 Okay

Fabio, Bergamo

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel bello all'estero ma poco pulito e confortevole dentro. Stanze poco pulite. Il personale è piuttosto scortese e indifferente ad ogni richiesta.
Stayed 7 nights in Jan 2019
Response from LOKO Appolinaire on Feb 25, 2019
Thank you

8/10 Good

serge

Liked: Cleanliness, staff & service, room comfort
Une belle fin de vie !
Superbe hôtel vieillissant (essentiellement pour les chambres) qui bénéficie d'un parc, d'une vue sur mer et d'une piscine de toute beauté. Le petit déjeuner n'a rien à envier à ceux des meilleurs hôtels parisiens. Malheureusement la vie de cet hôtel est comptée, puisqu'il devrait être entièrement refait prochainement.
Stayed 2 nights in Jan 2019
Response from LOKO Appolinaire on Feb 27, 2019
Merci pour le séjour

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Personeel zijn heel weg vriendelijk. Beveiliging is ook top. Alleen voor een 4 sterren hotel is de kamer voorziening niet waard. Schimmel op de plafon ,veel vlekken op de tapijt , toilet die niet Goed doorspoeld.
Stayed 3 nights in Jan 2019
Response from LOKO Appolinaire on Feb 25, 2019
Thank you

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018
Response from LOKO Appolinaire on Feb 25, 2019
Thank you

6/10 Okay

Gilles

Propreté des chambres incontestable. Le personnel était très accueillant et disponible. En revanche le service en restauration était beaucoup trop long et la nourriture passable et de piètre qualité pour un 4 étoiles (sans comparaison bien entendu avec un 4 étoiles français.....).
Stayed 17 nights in Nov 2018

8/10 Good

kazuhito

Liked: Staff & service, room comfort
good
Breakfast is delicious. Although the environment of the hotel is good, it is better to specify it because there is a side opposite to the sea side. It is good because there is a bathtub unusually in the hotel of Benin. The floor of the room is dirty. Overall aging.
Stayed 10 nights in Aug 2018

8/10 Good

SGG , Nice

Liked: Cleanliness, staff & service
Bien qu’un peu vieillot cet hôtel à plus de charme que ses concurrents alentour. Belle piscine, beaucoup de verdure, grand hall. Un point noir, le client Expedia est un client de seconde zone à qui ils réservent les chambres les plus moches. Et il le disent ouvertement !
Stayed 7 nights in May 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
موقع رائع وغرف ليست بالمستوى المطلوب
الفندق رائع واطلالته وموقعه بقرب الشاطئ ولكن الغرف ليست بالمستوى المطلوب
Stayed 7 nights in Mar 2018
Response from LOKO Appolinaire on May 8, 2018
THANK YOU

2/10 Terrible

Casanawo

Disliked: Staff & service, property conditions & facilities
Personnel incompétent
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'hotel ne prend pas en charge les réservations prit via ce site. Nous avons eu a payer une deuxième fois les frais de chambres, plus cher et sans aucun geste commercial en plus! Petit déjeuner mauvais, et on tente de nous charger pour l'un d'entre eux en plus lors du check out!!
Stayed 1 night in Feb 2018

8/10 Good

yannick

Liked: Cleanliness, staff & service, room comfort
UN BON SEJOUR
PAS D'EAU CHAUDE DANS LES CHAMBRES 160 162 164

6/10 Okay

Loop, Hamburg

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Type de chambre lié au prix réduit de Expedia
On vous explique en arrivant que vu les prix de Expedia, on vous donne une chambre de 2e choix et qu'on ne peut choisir sauf si d'autres chambres étaient disponibles : Or, ceci n'est expliqué nulle part sur le site de Expedia Résultat: au départ, j'avais la vue sur un toit de ciment. Je me suis plaint et au quand même eu un peu mieux, mais : pas de wifi, dont très difficile de travailler. Hors sur la réservation, on vous dit que vous avez wifi. Donc mensonger; pas d'éclairage dans la chambre ni surtout sur la table de bureau; donc impossible de travailler. Mais j'ai obtenu qu'on me porte une lampe de bureau. Pour wifi, il n'y en avait pas dans ces chambres là !

6/10 Okay

Mireille, Montréal, Canada

Disliked: Property conditions & facilities
Besoin de rénovation
Cet hôtel est bien situé. Tout près de l'aéroport et du secteur Les Cocotiers ou il y a plusieurs restaurants et boulangeries. Par contre, il y a du tapis dans les chambres, la climatisation n'est pas très bonne si vous souffrez vraiment de la chaleur. L'éclairage aussi n'est pas très adéquat si vous aimez lire au lit. Les salles de bains n'ont pas été rénovées par contre la pression d'eau pour la douche est bonne. La bouffe est bonne surtout le poisson. Par contre, les petits déjeuner à 9,000 FCFA- trop dispendieux. Il y a un mini frigo dans la chambre donc vous pouvez facilement, vous acheter des fruits, jus et croissant pour le déjeuner. Le point positif est la piscine. C'est pourquoi dans l'ensemble je recommande tout de même cet hôtel question qualité/prix.

10/10 Excellent

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lieu de vie remarquable
Séjour réellement très agréable avec un prix très raisonnable pour la qualité environnementale offerte ( immense jardin, golfe pour les amateurs, piscine digne de ce nom, personnels très accueillant). Cette qualité notamment d'espace que les nouveaux hôtels aux tarifs bcp plus élevés ne pourront plus offrir tout simplement parce que les espaces disponibles n'existent plus.