Title: Hotel Misión Orizaba - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Misión Orizaba A peaceful city center retreat where travelers can lounge by the pool, enjoy quality meals, and experience attentive service that makes visits special. ## Photo gallery for Hotel Misión Orizaba ![Lobby - Hotel Misión Orizaba (Orizaba)](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/32079c64.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Hotel Misión Orizaba (Orizaba)](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/c862403c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Misión Orizaba (Orizaba)](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/0f11238d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - Hotel Misión Orizaba (Orizaba)](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/a40fef77.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Hotel Misión Orizaba (Orizaba)](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/eda5d983.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Misión Orizaba, in the city center, feels worlds away with its garden sanctuary and outdoor pool. Enjoy drinks at the bar, work out at the health club, or savor meals at the restaurant. Free self-parking and staff ready with local recommendations are available. ## Reviews 7.8 Good ## Popular amenities - Pool - Pet friendly - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=986116&PinnedHotelID=986116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=986116&PinnedHotelID=986116&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=986116&PinnedHotelID=986116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=986116&PinnedHotelID=986116&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=986116&PinnedHotelID=986116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=986116&PinnedHotelID=986116&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=986116&PinnedHotelID=986116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=986116&PinnedHotelID=986116&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ### View all photos for Room Standard ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/14462fde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 279 sq ft - Sleeps 2 ### View all photos for Room Standard ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/w1769h564x0y2-c88d5dfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 279 sq ft - Sleeps 4 ### View all photos for Room Deluxe ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/829abd98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 387 sq ft - Sleeps 2 ### View all photos for Room Deluxe ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/863dd32c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 387 sq ft - Sleeps 4 ### View all photos for Room Standard ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/3ad81028.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 279 sq ft - Sleeps 4 ### View all photos for Suite Junior ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/234dc829.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 484 sq ft - Sleeps 2 ### View all photos for Suite Master ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/d53e20e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master - 914 sq ft - Sleeps 2 ### View all photos for Deluxe Room, 1 King Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/29c2bb96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Air conditioning LED TV Private bathroom Hair dryer Free bottled water Cable channels Laptop workspace In-room safe - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds (DE LUJO) ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/f084f968.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (DE LUJO) ### Highlights Air conditioning LED TV Private bathroom Hair dryer Free bottled water Cable channels Laptop workspace In-room safe - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed (Preferencial) ![Room, 1 King Bed (Preferencial)](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/674806d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Preferencial) 7.0 Good 15 reviews ### Highlights Air conditioning LED TV Private bathroom Hair dryer Free bottled water Cable channels Laptop workspace In-room safe - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Double Beds (Preferencial) ![Room, 2 Double Beds (Preferencial)](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/ecf9784c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds (Preferencial) 8.2 Very good 12 reviews ### Highlights Air conditioning LED TV Private bathroom Hair dryer Free bottled water Cable channels Laptop workspace In-room safe - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/99c8998b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Air conditioning LED TV Private bathroom Hair dryer Free bottled water Cable channels Laptop workspace In-room safe - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed (Master) ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/4811ce35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Master) ### Highlights Air conditioning LED TV Private bathroom Hair dryer Free bottled water Cable channels Laptop workspace In-room safe - Sleeps 2 - 1 King Bed ### View all photos for Room (Dog Friendly) ![Room (Dog Friendly)](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/d94bd5b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Dog Friendly) ### Highlights Air conditioning LED TV Private bathroom Hair dryer Free bottled water Cable channels Pet friendly In-room safe - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCordoba-Hotels-Mision-Orizaba.h986116.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCordoba-Hotels-Mision-Orizaba.h986116.Hotel-Information) ## About the area Located in Orizaba, Hotel Misión Orizaba is in the city center and in a state park. The area's natural beauty can be seen at Cañón del Río Blanco National Park and Castillo Park, while Veracruz State Art Museum and Aeroparque de Orizaba are cultural highlights. Cerro del Borrego Cable Car and BIORI Orizaba Botanical Garden are also worth visiting. [Visit our Orizaba travel guide](https://www.expedia.ca/Orizaba.dx6034226) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.84741%2C-97.10050&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=coA3q7Erzln9S0rcBfUIqCH3Rw0=) Ote 6 No 464 Col Centro, Orizaba, VER, 94300 ### What's nearby - Orizaba Cathedral \- 7 min walk \- 0.6 km - Iron Palace \- 8 min walk \- 0.7 km - Cerro del Borrego Cable Car \- 10 min walk \- 0.9 km - Alameda Park \- 13 min walk \- 1.2 km - Poliforum Mier y Pesado \- 19 min walk \- 1.6 km ### Getting around - General Heriberto Jara Intl. Airport (VER) - 108 min drive ### Restaurants - ‪McDonald's - ‬1 min walk - ‪Ruta Café - ‬2 min walk - ‪Subway - ‬3 min walk - ‪Hotel Trueba - ‬1 min walk - ‪café con leche - ‬4 min walk ## About this property ### Hotel Misión Orizaba Hotel in the city center Take advantage of a terrace, a garden, and dry cleaning/laundry services at Hotel Misión Orizaba. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club. You'll also enjoy perks such as: - An outdoor pool - Free self parking - Cooked-to-order breakfast (surcharge), smoke-free premises, and a vending machine - Tour/ticket assistance, free newspapers, and a porter/bellhop - Guest reviews give top marks for the helpful staff Room features All 74 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - LED TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/112000000/111460000/111456600/111456583/7b81a684.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL GRAND LORBE by JAMM Orizaba - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 182 reviews CA $115 CA $137 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=111456583&PinnedHotelID=111456583&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/43000000/42090000/42084700/42084651/ccc26b29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma Orizaba Grand Hotel de France Orizaba - Pool - Pet friendly - Parking included - Free WiFi 9.2 Wonderful 1,001 reviews CA $110 CA $132 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=42084651&PinnedHotelID=42084651&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/970000/967900/967847/722ca3c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Orizaba by IHG Orizaba - Pool - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 684 reviews CA $137 CA $164 total includes taxes & fees Feb 7 - Feb 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=967847&PinnedHotelID=967847&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/18000000/17540000/17537500/17537427/c5e49b13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hoteles Haus Express Orizaba - Free WiFi - Restaurant - Air conditioning - Bar 6.8 184 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=17537427&PinnedHotelID=17537427&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Double Room Single Use](https://images.trvl-media.com/lodging/58000000/57580000/57579000/57578964/978262c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Alameda Orizaba - Pet friendly - Parking included - Free WiFi - Restaurant 8.4 Very good 633 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=57578964&PinnedHotelID=57578964&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Studio Suite](https://images.trvl-media.com/lodging/49000000/48870000/48861800/48861728/15ae99c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Estacion Alameda Orizaba - Free WiFi - Housekeeping - 24/7 front desk - Kitchen 7.4 Good 83 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=48861728&PinnedHotelID=48861728&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Suite, 1 Bedroom, Kitchenette, City View](https://images.trvl-media.com/lodging/14000000/13410000/13407100/13407062/a782607f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lusitania Suites Orizaba Orizaba - Free WiFi - Air conditioning - Outdoor Space - Parking available 9.0 Wonderful 211 reviews CA $56 CA $67 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=13407062&PinnedHotelID=13407062&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/112000000/111830000/111823100/111823039/ca0bc003.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Estacion Alameda Downtown Orizaba - Free WiFi - Restaurant - Air conditioning - Housekeeping 8.2 Very good 17 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=111823039&PinnedHotelID=111823039&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/105000000/104500000/104496000/104495989/fec13b78_edited_6416.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada del Viajero Orizaba - Free WiFi - Housekeeping 7.8 Good 47 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=104495989&PinnedHotelID=104495989&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/11000000/10090000/10082000/10081919/63ae5c22.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ha Orizaba - Breakfast included - Parking included - Free WiFi - Restaurant 7.8 Good 420 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=10081919&PinnedHotelID=10081919&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking available only on request - Free self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 192 for adults and MXN 130 for children - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Health club - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business center - Conference center - Meeting room ### Outdoors - Garden - In a state park - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible restaurant ### More - 2 floors - Smoking not allowed - Traditional architecture ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Desk - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 600 per pet, per day Welcoming dogs only 1 total (up to 33 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 192 for adults and MXN 130 for children - Pet fee: MXN 600 per pet, per day - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards and cash ### We should mention This property does not have elevators ### Property is also known as Casa Real Hotel Orizaba Casa Real Orizaba Hotel Misión Orizaba Mision Orizaba Hotel Misión Orizaba Mision Orizaba Hotel Misión Orizaba Hotel Hotel Misión Orizaba Orizaba Hotel Misión Orizaba Hotel Orizaba ## Frequently asked questions ### Does Hotel Misión Orizaba have a pool? ### How much does it cost to stay at Hotel Misión Orizaba? ### Is Hotel Misión Orizaba pet-friendly? ### How much is parking? ### What time is check-in at Hotel Misión Orizaba? ### What time is check-out at Hotel Misión Orizaba? ### Where is Hotel Misión Orizaba located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Misión Orizaba Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.8 Location ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 351 8 - Good 287 6 - Okay 143 4 - Poor 65 2 - Terrible 88 ## Reviews ### 8/10 Good #### Erick Apr 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities The property is really good , nice and quiet neighborhood and the whole place is beautifully ##### Erick Stayed 2 nights in Apr 2025 ### 8/10 Good #### Rafael Jul 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place The hotel is beautiful. Service was excellent. Items that need attention, the room TV was never fixed, and the exercise equipment was actually unsafe to ride due to mechanical issues. Outside of that, it was great. ##### Rafael Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Maria Jul 11, 2024 Liked: Amenities, property conditions & facilities Disliked: Cleanliness The person at the front desk was very rude. Our room has the bathroom floor wet when we arrive, they send someone to dry it, but she discover a leak in the shower head that they never fixed. We found a lot of hair all over the bathroom floor and we didn’t have towels in the bathroom. But the restaurant food was very good and the person that help us with the baggage was very friendly. ##### Maria Stayed 1 night in Jul 2024 ### 6/10 Okay #### Adrian Jan 6, 2026 Disliked: Staff & service It was ok ##### Adrian Stayed 2 nights in Jan 2026 ### 8/10 Good #### Josue Sep 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It’s a good place, the hotel is old ##### Josue Stayed 1 night in Aug 2024 ### 8/10 Good #### AGUSTIN Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bathroom could be improved; TV offering enlarged ##### AGUSTIN Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### ROBERTO Feb 1, 2025 Liked: Property conditions & facilities Excelente ##### ROBERTO Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Ricardo Janeiro Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Ricardo Janeiro Stayed 1 night in Mar 2025 ### 6/10 Okay #### Oscar Apr 26, 2025 Liked: Cleanliness Everyone was very polite, the room services and house keeping we're great. However every time i went to my room the key had to be re programmed. And they didn't have any towels the first night I was there even after I mentioned it to front desk! ##### Oscar Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Karla. Nov 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Cool ##### Karla. Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Paul vinicio Apr 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exce3 ##### Paul vinicio Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Sofia Jul 18, 2024 Liked: Staff & service Disliked: Property conditions & facilities Personal amable ##### Sofia Stayed 1 night in Jul 2024 ### 10/10 Excellent #### JOSE BARQUET Mar 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### JOSE BARQUET Stayed 1 night in Mar 2025 ### 8/10 Good #### José Antonio Jul 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities A ##### José Antonio Stayed 2 nights in Jul 2024 ### 8/10 Good #### Carlos Jun 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities xfjuyl irt7o,r.rtyn ##### Carlos Stayed 1 night in Jun 2024 ### 8/10 Good #### Enrique Oct 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities I pay for a room with brekfast included but they never redeem it. ##### Enrique Stayed 1 night in Sep 2024 ### 8/10 Good #### Josue Sep 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Josue Stayed 1 night in Sep 2024 ### 6/10 Okay #### Grace Feb 2, 2025 Disliked: Staff & service, amenities Check in was very disappointing. The didn’t give you your room until exactly 3pm even though the room was ready. They wanted to charge more for an early check in. We arrived at 2:45pm and they made us wait for 15 minutes for nothing! Other hotels will allow you to check in if the room is ready when you arrive. ##### Grace Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### ROGELIO TROYO Jan 11, 2026 Liked: Staff & service, amenities, property conditions & facilities Riquisima la comida, y muy buen servicio, nos encanto. ##### ROGELIO TROYO Stayed 1 night in Jan 2026 ### 4/10 Poor #### Vanne Jan 6, 2026 Disliked: Amenities, property conditions & facilities Le falta mantenimiento, habitaciones muy viejas, no vale lo que pagamos ##### Vanne Stayed 1 night in Jan 2026 ### 2/10 Terrible #### Sandra Adriana Jan 6, 2026 Disliked: Cleanliness, amenities, property conditions & facilities No me dejaron hacer check-in. Aquí se menciona que aceptan perros. Llegué con mi perro y no me dejaron pasar. ¡Exijo mi reembolso! Me voy a quedar sin dinero y sin hotel porque la información aquí publicada es falsa. ![](https://a.travel-assets.com/ugc/hotel-reviews/8ad1ab98-5bd7-471c-a0d5-37e1d5bca3ba-1767669636097.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandra Adriana Stayed 1 night in Jan 2026 ### 8/10 Good #### Patricia Jan 3, 2026 Liked: Amenities, property conditions & facilities El personal muy amable, solo que no cambiaron sábanas y algunas toallas ya que nos hospedamos dos días ##### Patricia Stayed 2 nights in Dec 2025 ### 4/10 Poor #### ANA Jan 3, 2026 Liked: Cleanliness, amenities Disliked: Staff & service, property conditions & facilities Pésima atención en el área de recepción, la reservación se hizo con 7 meses de anticipación y nunca se recibió respuesta de su parte para información de la cena de fin de año. Las instalaciones con plaga de hormigas ya 1 habitación chinches, no se tenía control de los huéspedes demasiado ruido. No se dio un reglamento o política del hotel. No estaba a la vista los servicios que prestaba el hotel. ##### ANA Stayed 3 nights in Dec 2025 ### 2/10 Terrible #### conory Dec 29, 2025 Disliked: Cleanliness El personal de recepcion nos asignó una habitacion que fue cambiada debido a que me informaron que ese piso o seccion no era pet friendly y me percaté que sí habia perros en ese piso. Al cambiarnos de habitacion, nos dieron una que se encuentraba muy mal estado, con fuga en el baño inodoro, paredes sucias, el piso con cabellos, en sí, no aseada. ![](https://a.travel-assets.com/ugc/hotel-reviews/2223200c-aae4-4de0-9e5e-4dd76d62a142-1766990845687.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### conory Stayed 1 night in Dec 2025 ### 4/10 Poor #### Ivette Dec 28, 2025 Disliked: Amenities, property conditions & facilities La habitación no tenía suficientes complementos, éramos 3 personas en habitación doble y el shampoo, papel higiénico, jabón de baño todos estaban casi por terminarse. No tenía secadora a pesar de que lo incluía (fuimos 3 mujeres, así q se imaginarán que si la necesitábamos) Los botones fueron amables y muy serviciales, los de recepción necesitan ser más amables y atentos. Fue mi segunda estancia y la verdad ya no regresaría. Pues el check in era a las 3pm llegamos 3:30 y aún así me pidieron media hora pues las habitaciones no estaban listas y luego me la dan a medio surtir. Ni lo que cobraron. Mal servicio. ##### Ivette Stayed 1 night in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Decameron Complex Bucerias, A Trademark All Inclusive](https://www.expedia.ca/Bucerias-Hotels-Grand-Decameron-Complex-Bucerias.h485427.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)