Title: Hotel Misión Orizaba - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Misión Orizaba Hotel in Orizaba with a health club and a 24-hour front desk ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/a40fef77.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/0f11238d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/41ccde86.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/608557bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/63e23852.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Misión Orizaba, in the city center, feels worlds away with its garden sanctuary and outdoor pool. Enjoy drinks at the bar, work out at the health club, or savor meals at the restaurant. Free self-parking and staff ready with local recommendations are available. 7.8 Good ## Popular amenities - Pet-friendly - Bar - Pool - Breakfast available - Parking included - Room service ## Room options ### Check availability for these dates Tonight [Nov. 26 - Nov. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=986116&PinnedHotelID=986116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=986116&PinnedHotelID=986116&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 27 - Nov. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=986116&PinnedHotelID=986116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=986116&PinnedHotelID=986116&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=986116&PinnedHotelID=986116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=986116&PinnedHotelID=986116&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=986116&PinnedHotelID=986116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=986116&PinnedHotelID=986116&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/14462fde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 279 sq ft - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/w1769h564x0y2-c88d5dfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 279 sq ft - Sleeps 4 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/829abd98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 387 sq ft - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/863dd32c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 387 sq ft - Sleeps 4 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/3ad81028.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 279 sq ft - Sleeps 4 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/234dc829.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 484 sq ft - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/d53e20e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master - 914 sq ft - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/29c2bb96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Air conditioning LED TV Hair dryer Private bathroom Free bottled water Cable channels Desk Laptop workspace - Sleeps 2 - 1 King Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/f084f968.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (DE LUJO) ### Highlights Air conditioning LED TV Hair dryer Private bathroom Free bottled water Cable channels Desk Laptop workspace - Sleeps 4 - 2 Double Beds ![Room, 1 King Bed (Preferencial)](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/674806d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Preferencial) 7.0 Good 15 reviews ### Highlights Air conditioning LED TV Hair dryer Private bathroom Free bottled water Cable channels Desk Laptop workspace - Sleeps 2 - 1 King Bed ![Room, 2 Double Beds (Preferencial)](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/ecf9784c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds (Preferencial) 8.2 Very good 12 reviews ### Highlights Air conditioning LED TV Hair dryer Private bathroom Free bottled water Cable channels Desk Laptop workspace - Sleeps 4 - 2 Double Beds ![Junior Suite, 1 King Bed](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/99c8998b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Air conditioning LED TV Hair dryer Private bathroom Free bottled water Cable channels Desk Laptop workspace - Sleeps 2 - 1 King Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/4811ce35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Master) ### Highlights Air conditioning LED TV Hair dryer Private bathroom Free bottled water Cable channels Desk Laptop workspace - Sleeps 2 - 1 King Bed ![Room (Dog Friendly)](https://images.trvl-media.com/lodging/1000000/990000/986200/986116/d94bd5b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Dog Friendly) ### Highlights Air conditioning LED TV Hair dryer Private bathroom Free bottled water Cable channels Laptop workspace In-room safe - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCordoba-Hotels-Mision-Orizaba.h986116.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCordoba-Hotels-Mision-Orizaba.h986116.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.84729%2C-97.10039&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RijR0cRMfyZTKJO7q1H1VSvoGAg=) Ote 6 No 464 Col Centro, Orizaba, VER, 94300 #### What's nearby - Orizaba Cathedral - 7 min walk - 0.6 km - Iron Palace - 8 min walk - 0.7 km - Cerro del Borrego Cable Car - 10 min walk - 0.9 km - Alameda Park - 13 min walk - 1.2 km - Poliforum Mier y Pesado - 19 min walk - 1.6 km #### Getting around - General Heriberto Jara Intl. Airport (VER) - 101 min drive #### Restaurants - ‪McDonald's - ‬1 min walk - ‪Subway - ‬3 min walk - ‪Ruta Café - ‬2 min walk - ‪La Braza - ‬1 min walk - ‪Alebrije - ‬3 min walk ## About this property ### Hotel Misión Orizaba Hotel in the city center Take advantage of a terrace, a garden, and dry cleaning/laundry services at Hotel Misión Orizaba. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club. You'll also enjoy perks such as: - An outdoor pool - Free self parking - Cooked-to-order breakfast (surcharge), luggage storage, and smoke-free premises - Laundry services, tour/ticket assistance, and coffee/tea in the lobby - Guest reviews give top marks for the helpful staff Room features All 74 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - LED TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/43000000/42090000/42084700/42084651/b04606f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma Orizaba Grand Hotel de France Orizaba - Pool - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 1,005 reviews CA $107 CA $129 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-11-30&selected=42084651&PinnedHotelID=42084651&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/112000000/111460000/111456600/111456583/d6543858.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL GRAND LORBE by JAMM Orizaba - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 147 reviews CA $96 CA $116 total includes taxes & fees Dec 27 - Dec 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=111456583&PinnedHotelID=111456583&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/58000000/57580000/57579000/57578964/0c6c382c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Alameda Orizaba - Pet-friendly - Parking included - Free WiFi - Restaurant 8.4 Very good 611 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=57578964&PinnedHotelID=57578964&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/970000/967900/967847/7227f1e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Orizaba by IHG Orizaba - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 659 reviews CA $114 CA $135 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=967847&PinnedHotelID=967847&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/18000000/17540000/17537500/17537427/270881bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hoteles Haus Express Orizaba - Free WiFi - Restaurant - Air conditioning - Bar 6.8 176 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=17537427&PinnedHotelID=17537427&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1670000/1662100/1662017/7c93d61b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Trueba Orizaba - Parking included - Free WiFi - Restaurant - Breakfast available 7.8 Good 80 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=1662017&PinnedHotelID=1662017&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/109000000/108500000/108493500/108493410/144b91ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Típico Orizaba - Spa - Pet-friendly - Free WiFi - Restaurant 9.6 Exceptional 43 reviews CA $96 CA $114 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=108493410&PinnedHotelID=108493410&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room](https://images.trvl-media.com/lodging/11000000/10090000/10082000/10081919/c81f4d1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ha Orizaba - Breakfast included - Parking included - Free WiFi - Restaurant 7.8 Good 418 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=10081919&PinnedHotelID=10081919&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic area](https://images.trvl-media.com/lodging/49000000/48870000/48861800/48861728/b63e89e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Estacion Alameda Orizaba - Free WiFi - Housekeeping - 24/7 front desk - Kitchen 7.4 Good 80 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=48861728&PinnedHotelID=48861728&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Room, Ensuite, City View](https://images.trvl-media.com/lodging/14000000/13410000/13407100/13407062/8a2b51e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lusitania Suites Orizaba Orizaba - Free WiFi - Air conditioning - Outdoor space - Parking available 8.8 Excellent 203 reviews CA $45 CA $53 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=13407062&PinnedHotelID=13407062&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking available only on request - Free self parking on site - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 192 for adults and MXN 130 for children - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Health club - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business center - Conference center - Meeting room ### Outdoors - Garden - In a state park - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible restaurant ### More - 2 floors - Smoking not allowed - Traditional architecture ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Desk - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 600 per pet, per day Welcoming dogs only 1 total (up to 33 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 192 for adults and MXN 130 for children - Pet fee: MXN 600 per pet, per day - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards and cash ### We should mention This property does not have elevators ### Property is also known as Casa Real Hotel Orizaba Casa Real Orizaba Hotel Misión Orizaba Mision Orizaba Hotel Misión Orizaba Mision Orizaba Hotel Misión Orizaba Hotel Hotel Misión Orizaba Orizaba Hotel Misión Orizaba Hotel Orizaba ## Frequently asked questions ### Does Hotel Misión Orizaba have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hotel Misión Orizaba? > As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Hotel Misión Orizaba on Dec 9, 2025 start from CA $79.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cordoba-Hotels-Mision-Orizaba.h986116.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Misión Orizaba pet-friendly? > Yes, Hotel Misión Orizaba allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 600 per pet, per day. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Hotel Misión Orizaba? > Check-in start time: 3 PM; Check-in end time: 6 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Misión Orizaba? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Hotel Misión Orizaba located? > Located in the heart of Orizaba, this hotel is within a 10-minute walk of Castillo Park and Orizaba Cathedral. Iron Palace and Veracruz State Art Museum are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Misión Orizaba Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.8 Location ### 8.2 Staff & service ### 8.0 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 340 8 - Good 284 6 - Okay 141 4 - Poor 60 2 - Terrible 83 ### 8/10 Good #### Erick Apr 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities The property is really good , nice and quiet neighborhood and the whole place is beautifully ##### Erick Stayed 2 nights in Apr 2025 ### 8/10 Good #### Josue Sep 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It’s a good place, the hotel is old ##### Josue Stayed 1 night in Aug 2024 ### 8/10 Good #### Rafael Jul 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place The hotel is beautiful. Service was excellent. Items that need attention, the room TV was never fixed, and the exercise equipment was actually unsafe to ride due to mechanical issues. Outside of that, it was great. ##### Rafael Stayed 5 nights in Jul 2025 ### 8/10 Good #### AGUSTIN Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bathroom could be improved; TV offering enlarged ##### AGUSTIN Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### ROBERTO Feb 1, 2025 Liked: Property conditions & facilities Excelente ##### ROBERTO Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Ricardo Janeiro Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Ricardo Janeiro Stayed 1 night in Mar 2025 ### 6/10 Okay #### Oscar Apr 26, 2025 Liked: Cleanliness Everyone was very polite, the room services and house keeping we're great. However every time i went to my room the key had to be re programmed. And they didn't have any towels the first night I was there even after I mentioned it to front desk! ##### Oscar Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Paul vinicio Apr 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exce3 ##### Paul vinicio Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Karla. Nov 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Cool ##### Karla. Stayed 1 night in Nov 2024 ### 10/10 Excellent #### JOSE BARQUET Mar 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### JOSE BARQUET Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Sofia Jul 18, 2024 Liked: Staff & service Disliked: Property conditions & facilities Personal amable ##### Sofia Stayed 1 night in Jul 2024 ### 8/10 Good #### José Antonio Jul 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities A ##### José Antonio Stayed 2 nights in Jul 2024 ### 8/10 Good #### Carlos Jun 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities xfjuyl irt7o,r.rtyn ##### Carlos Stayed 1 night in Jun 2024 ### 8/10 Good #### Enrique Oct 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities I pay for a room with brekfast included but they never redeem it. ##### Enrique Stayed 1 night in Sep 2024 ### 8/10 Good #### Josue Sep 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Josue Stayed 1 night in Sep 2024 ### 6/10 Okay #### Grace Feb 2, 2025 Disliked: Staff & service, amenities Check in was very disappointing. The didn’t give you your room until exactly 3pm even though the room was ready. They wanted to charge more for an early check in. We arrived at 2:45pm and they made us wait for 15 minutes for nothing! Other hotels will allow you to check in if the room is ready when you arrive. ##### Grace Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Maria Jul 11, 2024 Liked: Amenities, property conditions & facilities Disliked: Cleanliness The person at the front desk was very rude. Our room has the bathroom floor wet when we arrive, they send someone to dry it, but she discover a leak in the shower head that they never fixed. We found a lot of hair all over the bathroom floor and we didn’t have towels in the bathroom. But the restaurant food was very good and the person that help us with the baggage was very friendly. ##### Maria Stayed 1 night in Jul 2024 ### 6/10 Okay #### Verified traveller Apr 10, 2024 Liked: Staff & service Disliked: Cleanliness #### Ok This hotel is located in a very walkable area which feels very safe. We really enjoyed being able to easily access the zoo, the teleferico, and restaurants. Sadly, we had to room hop a couple times after challenges with roaches, and a broken bed. We were placed in an upgraded room after all the issues, which was much better than the previous 2 rooms. The wifi was also a disappointment as it was not sufficient for virtual meetings. I think this hotel is fine if you get a room without issues and don't require wifi for work. Our friend's room was just fine and she was ok with the accommodations. ##### Verified traveller Stayed 2 nights in Mar 2024 ### 8/10 Good #### Verified traveller Feb 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### A bit noisy Our room was ok. It had a coffee maker, but no coffee. The room was a little noisy from people passing by and talking out side the door. We were in 206. The restaurant, we gave up on it. We asked for a menu and were sent to reception. They spoke to the attendant and we were sent back. We decided on dinner and were led into a bar area and ignored. We left and visited one of the many nearby restaurants. ##### Verified traveller Stayed 2 nights in Feb 2024 ### 8/10 Good #### Os Nov 23, 2025 Liked: Cleanliness, property conditions & facilities El personal del restaurante, de estacionamiento, el que se encuentra en la entrada (botones), recepción no son amables ni cortes, son los principales por recibir a las personas, deberian ser más atentos ##### Os Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Nohemí Nov 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente!! Tanto para negocio como para con la familia. El servicio de todo el personal es superior, en especial gracias al Sr Martin con ayuda en las maletas y referencias locales. Gracias ##### Nohemí Stayed 1 night in Nov 2025 ### 8/10 Good #### Scarlett Nov 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ubicación ##### Scarlett Stayed 1 night in Nov 2025 ### 6/10 Okay #### Benjamin Nov 11, 2025 Liked: Property conditions & facilities Debe haber en la televisión más entretenimiento como cable o una plataforma de entretenimiento. ##### Benjamin Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Martha Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo bien. Nos hubiera gustado tener tv por cable. ##### Martha Stayed 2 nights in Nov 2025 ### 8/10 Good #### Any Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un/a ##### Any Stayed 7 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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