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Reviews of Zleep Hotel Copenhagen Airport

3 out of 5
Zleep Hotel Copenhagen Airport
Løjtegårdsvej 97A, Kastrup

Reviews

8.4

Very good

Rating 10 - Excellent. 445 out of 1003 reviews" "
Rating 8 - Good. 401 out of 1003 reviews" "
Rating 6 - Okay. 93 out of 1003 reviews" "
Rating 4 - Poor. 34 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Aishel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was close to airport and transportation and in 20 minutes we were in the city
Stayed 3 nights in Apr 2024

10/10 Excellent

Reyes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Apr 2024

10/10 Excellent

Bibiana, Westminster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very welcoming
Stayed 1 night in Apr 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our stay
Stayed 1 night in Mar 2024

10/10 Excellent

Ramin

Everything was nice 😊
Stayed 1 night in Mar 2024

2/10 Terrible

Siham

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from David on Jan 18, 2024
Hello Siham, You are more than welcome to contact the hotel and explain why you had a bad stay

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Tobias on Feb 2, 2024
Dear Andrew Thank you very much for your kind review!We are very happy that you've enjoyed your stay and hope to see you again soon! Best RegardsTobias - reception

8/10 Good

Jana

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Tobias on Feb 2, 2024
Dear JanaThank you very much for your kind review and feedback. We are very happy that you've enjoyed your stay and we hope to welcome you again soon!Best regardsTobias - reception

10/10 Excellent

Kavita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean place to stay.
The room was nice and clean and solved the purpose. The bed was comfortable. They have breakfast buffet for additional charge which was a nice. I felt it was little pricey but the items served were good and tasty and fresh so its worth it if you don’t want to go out for breakfast.
Stayed 1 night in Dec 2023
Response from Tobias on Feb 2, 2024
Dear Kavita Thank you very much for your kind review and feedback!We are very happy that you've enjoyed your stay and hope to welcome you again!Best regardsTobias - reception

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tobias on Feb 2, 2024
Dear JoyceThank you very much for your kind review and feedback!We are very happy that you've enjoyed your stay and we hope to welcome you once more in the future!Best regardsTobias - reception

6/10 Okay

Belkis

Travelled with family
Liked: Staff & service, amenities
Great staff. They were very professional and helpful. They explained everything well. Even called us a cab. Clean facility and zen common areas. Decent breakfast. Our room was muggy and the bathroom kept humid since the vent did not work. Lighting in the room was too dim.
Stayed 1 night in Dec 2023
Response from Tobias on Feb 2, 2024
Dear BelkisThank you for your feedback!I am sorry that you've had an uncomfortable room, if you'd ever encounter this again we would be more than happy to reaccommodate you to another room!We hope to see you again soon and give you a more comfortable stay!Best regardsTobias - reception

8/10 Good

Angelica

Stayed 1 night in Dec 2023
Response from Frederik on Dec 20, 2023
Hi AngelicaThank you for your kind review. We look forward to welcoming you back in 2024.Best regardsFrederik

8/10 Good

Sharee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Frederik on Dec 20, 2023
Hi ShareeThank you for your kind review. We look forward to welcoming you back in 2024.Best regardsFrederik

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for what it is. Crash place. Clean and perfect for that. Helpful and friendly staff.
Stayed 1 night in Sep 2023
Response from Frederik on Dec 20, 2023
Hi BrianThank you for your review. We look forward to welcoming you back in the future.Best regardsFrederik

6/10 Okay

Patricia

Liked: Staff & service
It was OK -- similar to a Holiday Inn Express room. The breakfast buffet was simple but OK. The desk staff were helpful, as was the person staffing the breakfast buffet.
Stayed 1 night in Nov 2023
Response from Frederik on Dec 20, 2023
Hi PatriciaThank you for your review. Please do not hesitate to contact us if there cis anything we can do to improve your next stay. We hope to welcome you back in 2024.Best regardsFrederik

6/10 Okay

Ara

Small basic hotel too expensive for what it is
This is a small hotel that is too expensive for what it is. It is impossible to walk to the hotel from the airport if you have large luggage and a taxi costs $25 one way. It makes more sense to pay more for the larger hotels that are at the airport (Clarion and Comfort) and have access to better facilities (food and larger rooms).
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great location option for access to the airport. We were able to check-in late and walked to the airport in the morning as it is a very accessible walking route (if you have time). The room was great and the staff were friendly and accommodating.

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff. Late check in due to layover, quick and accommodating service. Great advice for sightseeing Copenhagen! Thank you Zleep
Stayed 1 night in Oct 2023

2/10 Terrible

Ludvig

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom without soap , room not clean. Bad choice.
Stayed 1 night in Oct 2023

6/10 Okay

Sophia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Room and facility was clean. The room was spacious and functional. It was a bit hot in the room and we could not locate a thermometer to change the temperature. We had to leave the hallway door open to cool down the room.
Stayed 1 night in Oct 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Ordering a taxi is easy.
Stayed 1 night in Sep 2023

4/10 Poor

Robert, Brisbane

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Bathroom was clean and spacious with large size mirror.Room was very small.Service at reception was poor at checkin.When asked for ice for my wife..(who has medication that needs to be cold) the agent said "they don't have ice !!!" Even though there was a bar nearby at reception and they obviously sold drinks there !!! Eventually got 2 small cups of ice that was all I could get...P.S.There is no fridge in room.
Stayed 1 night in Sep 2023

8/10 Good

Medardo

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Place is nice but extremely under staff. Couldn’t get anyone to get us a fresh towel. No service whatsoever.
Stayed 1 night in Sep 2023

10/10 Excellent

sung, diamond bar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Sep 2023

8/10 Good

Viswas

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for overnight stays near Copenhagen airport. Breakfast available for extra cost. However, there are no restaurants or cafes within walking distance so make sure you’re well fed before heading there
Stayed 1 night in Sep 2023

2/10 Terrible

Anzelika

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad, Try somewhere else.
Eco friendly because tv didn’t work, no air conditioning and only noisy fan and not possible to sleep with it on, would not recommend this hotel.
Stayed 1 night in Aug 2023

4/10 Poor

Katarzyna

Travelled with family
Disliked: Staff & service, property conditions & facilities
Bad services, parking problem
Stayed 1 night in Aug 2023

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Aug 2023

4/10 Poor

Spencer

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We were staying here for only 5 hours overnight before our flight departure and was glad it wasn’t any longer. The bed linen wasn’t clean. There was fresh brown stains on the sheets. The bathroom is outdated and moldy. The room was unbearably warm even with the fan on.
Stayed 1 night in Aug 2023

8/10 Good

Lucinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Perfect for a simple layover. Basic but serviceable with very helpful staff
Stayed 1 night in Aug 2023

10/10 Excellent

Breanna

Stayed 1 night in Aug 2023

6/10 Okay

AnneMette

Liked: Staff & service, property conditions & facilities
Very basic hotel but fine if you have an early flight out of CPH. 7 min cab ride. The train station is a walk (10 min) which would take you to the airport. No AC in the room but there is a fan. There is a bar in the lobby but no restaurant.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
The hotel staff was welcoming and friendly. The room was clean and as advertised. There is no shuttle to the airport, but they called a taxi for me.
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a layover night but really enjoyed it.
Stayed 1 night in Aug 2023

8/10 Good

Guido

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Aug 2023

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy, convenient, nice
Stayed here right before a flight the next day, parking was super easy which was nice for cleaning out our rental car and the room was really comfy and nice
Stayed 1 night in Aug 2023

4/10 Poor

Ian

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing!
Very overpriced for what you get! The rooms are incredibly basic. No air conditioning meant the room was very hot; a small fan was provided but this was very inadequate. Someone came into our room at 08:30am, I’m assuming a cleaner but by the time I got out of bed and put clothes on, there was no one in the corridor apart only cleaners trolleys. The shower walls were covered in long thick black hairs which I can only assume were from the previous occupant, it was disgusting really! There were no tea and coffee making facilities available either!
Stayed 1 night in Jul 2023

10/10 Excellent

Karin

Liked: Cleanliness
Stayed 1 night in Jul 2023

10/10 Excellent

Charlotte

Stayed 1 night in Jul 2023

8/10 Good

Janicke

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and conveniently located close to the airport.
Stayed 4 nights in Jun 2023

8/10 Good

Justyna

Travelled with partner
Liked: Cleanliness, staff & service
Pleasant hotel within a short drive to the airport, but way more affordable than other ‘airport hotels’. Nice decor, very friendly staff, large parking lot. They serve breakfast from 5 AM. Their elevator makes scary sounds, wasn’t sure we make it to our floor in one piece.
Stayed 1 night in Jun 2023

8/10 Good

Yigal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Prabh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a quiet area, parks around and area is very safe
Stayed 3 nights in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff not very friendly when checked in. Showers had no soap/shampoo (was empty)
Stayed 1 night in May 2023

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There wasn't a phone in the room. Needed a larger trash can!
Stayed 1 night in May 2023

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great for what we needed.
Stayed 1 night in May 2023

2/10 Terrible

Seongeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Semyon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
convenient, comfortable, staff very friendly and helpful Initial room did not have electricity, but staff quicly arranged a new room for us. Good shower.
Stayed 1 night in May 2023

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an amazing area that’s calmed and relaxed. The staff was amazing.
Stayed 1 night in May 2023

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, no frills
Stayed 1 night in May 2023