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Bed was too soft and room needs more shelf space. Staff is VERY hospitable, breakfast is great and public spaces are comfortable and aesthetic.
Jessie
Stayed 2 nights in May 2024
Response from Jens. M. on May 21, 2024
Hi Jessie,Thank you so much for the nice review!I am happy that you like the staff and the breakfast :)Sorry to hear about the bed and the room..Did you contact the reception staff regarding this matter?Have a great day :)Best regardsJens//Team Mayfair
Great location and the single room was perfect for a solo traveler.
Jenna
Stayed 5 nights in May 2024
Response from Julie J // Hotel Mayfair on May 20, 2024
Hi Jenna, Thank you for taking the time to leave a review and for the kind words! I am glad you enjoyed your stay with us. Hope to welcome you back another time :)
Response from Julie J // Hotel Mayfair on May 20, 2024
Dear Marlete, Thank you for taking the time to leave a review of your stay. We appreciate the kind words for our staff :) If theres anything we can do to improve in the future, dont hesitate to reach out to us. Take care!
Super convenient location - literally 5 mins walk from the main railway station In Copenhagen. Lots of convenience stores and restaurants close by. 10 mins walk to the Meat Packing District which has a great vibe and lots of food and drink options. Hotel staff were super friendly and helpful. The only downsides of the hotel were that the bed was a little too soft, there was no fridge in the room and the shower/bathroom was pretty tight for space. Otherwise the room was very clean and had nice decor. I would stay there again.
David
Stayed 3 nights in May 2024
Response from Max on May 8, 2024
Dear David,Thank you for taking the time to review our property, your review are very much valued. We appreciate your comments regarding our location, our staff and our decor of the room. Thank you. You can be sure we will take your comments about the shower/bathroom into consideration as we strive to improve our accommodation. Correct, we do not have fridge in our room. You are welcome to use our fridge at front desk, if needed. We are pleased that you found value and hospitality during your stay. Enjoy your stay with us. Best RegardsMax / Hotel Mayfair
Dear Ronald,Thank you for taking the time to review our property, your review are very much valued. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Copenhagen.Best RegardsMax / Hotel Mayfair
I liked the garden courtyard area in between the buildings. I also very much appreciated the delicious, healthy water and the soaps and lotions.
Nita
Stayed 3 nights in Apr 2024
Response from Max on May 5, 2024
Dear Niels,Thank you for taking the time to review our property, your review are very much valued. We appreciate your comments regarding our courtyard, and the water and beauty products in your room.We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Copenhagen.Best RegardsMax / Hotel Mayfair
The room was very tight, excessive darkness, not worth it.
JUBA
Stayed 2 nights in Apr 2024
Response from Max on Apr 30, 2024
Dear JUBA,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments. You can be sure we will take your comments into consideration as we strive to improve our accommodation. We did offer you to see another room, to get an upgrade. But you did ignore our message. You did chose to stay in one of our economy rooms. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you on your next trip to Copenhagen.Best RegardsMax / Hotel Mayfair
8/10 Good
Brigitte Joanna
Travelled with group
Apr 28, 2024
For the room rate it was good.
Brigitte Joanna
Stayed 2 nights in Apr 2024
Response from Max on Apr 28, 2024
Dear Brigitte,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding your room.We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Copenhagen.Best RegardsMax / Hotel Mayfair
10/10 Excellent
Ryan
Travelled with partner
Apr 23, 2024
Everything was wonderful!
Ryan
Stayed 8 nights in Apr 2024
Response from Max on Apr 26, 2024
Dear Dear Ryan,Thank you for taking the time to review our property, your review are very much valued. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Copenhagen.Best RegardsMax / Hotel Mayfair
8/10 Good
Garry
Travelled with group
Apr 21, 2024
Liked: Cleanliness, staff & service, amenities
Staff in the hotel were excellent. Denmark is very expensive
Garry
Stayed 4 nights in Apr 2024
Response from Regards, Julie on Apr 22, 2024
Dear Garry, thank you for your kind words about our excellent staff. We're delighted to know they made your stay enjoyable. We understand Denmark's pricing may come as a surprise, and we appreciate your feedback. We hope the overall experience was memorable, and we look forward to welcoming you back in the future!
Hotel meets expectations. Conveniently located near the train/metro station in central Copenhagen. Breakfast is fantastic. The mattress is too soft.
Alexey
Stayed 1 night in Apr 2024
Response from Jens. M. on Apr 16, 2024
Hi Alexey,Thank you for the nice review!I am happy that you like the location and the breakfast :)I am sorry to hear that the bed didn't live up to what you expected and needed.We will look into this matter and try to find a solution to this.You may have a great day!Best regardsJens//Team Mayfair
Lovely place! Room was very nice. Bed was super cozy. Staff was incredibly nice. Couldn’t hear a single other person in the halls or other rooms during our stay, so very quiet!
Paula
Stayed 2 nights in Apr 2024
Response from All the best Edyta / Hotel Mayfair on Apr 14, 2024
Dear Paula, Thank you for your review. Happy to hear that you enjoyed Your quiet room and that the bed was comfortable and also, happy that you've got a friendly impression of the staff, and that they helped you with everything you needed. We are looking forward to welcoming you back! :-)
8/10 Good
Christina
Apr 10, 2024
Christina
Stayed 3 nights in Apr 2024
Response from Max on Apr 30, 2024
Dear Christina,Thank you for taking the time to review our property, your review are very much valued. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Copenhagen.Best RegardsMax / Hotel Mayfair
Dear Yvonne,Thank you for taking the time to review our property, your review are very much valued. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Copenhagen.Best RegardsMax / Hotel Mayfair
8/10 Good
Michelle, Sudbury
Travelled with partner, Travelled with group
Apr 5, 2024
Liked: Cleanliness, staff & service
The room was pretty basic, bathroom probably the smallest I’ve ever seen in a hotel. That being said you can shower and wash so not the end of the world. Breakfast was nice but expensive for the choice however, I think Copenhagen is quite expensive. Staff were all very friendly and helpful.
Would be nice to have tea/coffee and a fridge in the room. Location was great to walk around the city and close to the metro. Very easy to get to and from the Airport.
Michelle
Stayed 3 nights in Mar 2024
Response from Front Desk on Apr 5, 2024
Dear Michelle, Thank you for your review. Glad to hear that you enjoyed our central location here in Copenhagen. If you ever have any issues with your room or you discover that you have booked a room too small for your liking, please do not hesitate in contacting our 24/7 open reception during your stay to hear about upgrade possibilities. Our organic breakfast buffet is made up og high quality products, so we think that 195 DKK is a very fair price for Copenhagen :-) We hope to welcome you back. All the best, Christine / Hotel Mayfair
The bed felt like a cloud! On arrival they offered us an upgrade however as we were on a 2 day trip it didn’t feel necessary!
The staff were all so lovely and the location was perfect!
Courtney
Stayed 2 nights in Mar 2024
Response from Jens. M. on Apr 5, 2024
Hi Courtney,Thank you for the nice review!I am happy that you like the staff and the location.You may have a niceday :)Best regardsJens//Team Mayfair
8/10 Good
Joseph
Travelled with group
Apr 3, 2024
Liked: Staff & service
Small room, excellent location. Very friendly staff
Joseph
Stayed 3 nights in Mar 2024
Response from Jens. M. on Apr 3, 2024
Hi Joseph,Thank you very much for the nice review!I am happy that you like the staff :)Is there anything else we could've done different in order to make your stay even better?In that case, then I would like to hear a little more about it :)You may have a fantastic day!Best regardsJens//Team Mayfair
Hi Emma,Thank you very much for the nice review!I am happy that you like the seating area :))Is there anything else we could've done different in order to make your stay even better?In that case, I would like to hear a little more about it.So don't hesitate to reply :)You may have a nice one!Best regardsJens//Team Mayfair
Dear Deejay, Thank you for your review. Happy to see that you enjoyed your stay with us here in Copenhagen! We hope to welcome you back soon. All the best, Christine / Hotel Mayfair
10/10 Excellent
Andrea, Bronx
Mar 16, 2024
Andrea
Stayed 1 night in Mar 2024
Response from Jens. M. on Mar 17, 2024
Hi Andrea,Thank you very much for the nice review!Is there anything we could've done different in order to make your stay even better?In that case, I would to hear a little more about it.You may have a great time!Best regardsTeam Mayfair//Jens
8/10 Good
Sophie
Mar 13, 2024
Sophie
Stayed 2 nights in Mar 2024
Response from Jens. M. on Apr 3, 2024
Hi Sophie,Thank you for the nice review!Is there anything else we could've done different in order to make your stay even better?In that case, then I would like to hear it.You may have a great time!Best regardsJens//Team Mayfair
We didn’t like the fact that there was no blinds at the window as the residents of the buildings opposite could look straight into our bedroom.
Keeping the curtains closed made the room very dark and the room only had lamps not an overhead light l.
Susan
Stayed 2 nights in Feb 2024
Response from Jens. M. on Mar 6, 2024
Hi Susan,Thank you very much for the nice review!It means a lot to us.I am sorry to hear that curtain/blinds options didn't lived up to your expectations.We will have a look at that.Is there anything else apart from the curtain issue we can do different in the future to make your experince evene better?In that case, I would like to hear more about it.You may have a lovely time :)Best regardsTeam Mayfair//Jens
Great property that is close the station, lots of food options around.
Suite room was great, everything you need and the staff was very helpful.
Breakfast was good too!
Jiayong
Stayed 3 nights in Feb 2024
Response from Jens. M. on Mar 5, 2024
Hi Jiayong,Thank you for the nice review!I am happy that you like the location and the straff :)is there anything else we can do different in order to make your experince even better for next time?In case, please let me know :)You may have a nice time.Best reagrdsTeam Mayfiar//Jens
Beautifully designed hotel, modern, very comfy beds. Great location, 5 mins from the station.
Daisy Grace
Stayed 3 nights in Feb 2024
Response from Max on Feb 17, 2024
Dear DaisyThank you for your review.We are happy to hear that you enjoyed your stay with us. Glad to hear that you liked our well designed hotel and our location. We hope to welcome you back soon. All the best, Max / Hotel Mayfair
Dear Ka HeiThank you for your review.We are happy to hear that you enjoyed your stay with us. We hope to welcome you back soon. All the best, Max / Hotel Mayfair
2/10 Terrible
Kareem
Feb 15, 2024
Kareem
Stayed 4 nights in Feb 2024
Response from Max on Mar 20, 2024
Dear Kareem,Thank you for taking the time to review our property, your review are very much valued. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to email us directly with more information. Thank you for staying with us, and we look forward to be given another chance to serve you.Best Regards,Max / Hotel Mayfair
10/10 Excellent
Marcy
Feb 12, 2024
Perfect!
Marcy
Stayed 4 nights in Feb 2024
Response from Julie // Hotel Mayfair on Feb 17, 2024
Hi Marcy, thank you for taking the time to leave a review! We are glad that you enjoyed the stay, hope to see you another time. Take care :)Sincerely,
Great hotel as a base for exploring the city! Good location for main train station. Small but effective rooms.
Chantelle
Stayed 1 night in Feb 2024
Response from Jens. M. on Feb 12, 2024
Hi Chantelle,Thank you so much for the nice review!It means a lot to us that you have had a good experince stayint with us.I would like to know a little more about what we could've done to make the experince even better.You may have a nice time :)And thank you so much again.Best regardsTeam Mayfair//Jens
Great position near main station. Quiet looking out on courtyard. Staff friendly
Janet
Stayed 1 night in Feb 2024
Response from Jens. M. on Feb 9, 2024
Hi Janet,Thank you so much for the great review.I am so glad to hear that you like our staff and the location.We will be looking forward to seeing you back at the hotel soon.You may have a nice one until next time :)Best regardsHotel Mayfair // Jens
We had such a great time here! Everything was hassle-free from distance to the train station, friendly staff and clean room.
Stefanie
Stayed 3 nights in Jan 2024
Response from Jens. M. on Feb 9, 2024
Hi Stefanie,Thank you so much for the great review, that's so nice of you.I am so glad to hear that you like the location, the staff and the room(s).You may have a lovely time :)Best regardsTeam Mayfair//Jens
Lovely property, safe and clean. Allowed an early check-in upon request which was great.
Quiet location and walkable distance from everything. The property is surrounded by a few clubs and gentleman’s clubs l might be something to consider in busier seasons.
Rebekah
Response from Jens. M. on Feb 6, 2024
Hi RebekahI'm glad to hear that you like the hotel and the surroundindings.Remember for next time, you can always ask in the reception if you need any tips for things to see, musicals, museums, shop ect.We will be more than happy to show you where to go to explore copenhagen as it is :)Looking forward to see you back at Hotel Mayfair.Have a nice one until then.Best regardsTeam Mayfair // Jens
Amazing hotel great food and lovely staff
1 small complaint - and we didn’t read the small print - no kettle / coffee in the room
We missed our brews in the morning but not the hotels fault
Christopher
Stayed 3 nights in Jan 2024
Response from Jens. M. on Feb 9, 2024
Hi Christopher,Thank you so much for the nice review!I am happy to hear that you like our food and the staff :)You may have a nice time and hopefully we will see you back here at the hotel soon again.Best regardsTeam Mayfair//Jens
Hi there Sean,Thank you for the nice review!It means a lot to us that you have had a nice stay :)You may have a lovely time.Best regardsTeam Mayfair//Jens
6/10 Okay
Ria
Jan 31, 2024
Ria
Stayed 2 nights in Jan 2024
Response from Max on Mar 20, 2024
Dear Ria,Thank you for taking the time to review our property, your review are very much valued. We are glad to hear that you have enjoyed your stay with us. We look forward to seeing you on your next trip to CopenhagenBest Regards,Max / Hotel Mayfair
Grwat value for money, very comfortable bed, english speaking staff and great location.
Marc
Stayed 2 nights in Jan 2024
Response from Regards, Julie on Feb 1, 2024
Dear Marc,Thank you for sharing your positive feedback! We're delighted to hear that you found our hotel to be great value for money, enjoyed the comfortable bed, and appreciated our English-speaking staff. Our central location aims to provide convenience, and we're glad it met your needs. We look forward to welcoming you back in the future.
We were only here for one night and wanted to have something near the main station. This worked out for what we needed. Room was a bit smaller than expected, but was clean. More or brighter lighting in the room would be nice if visiting in the winter when daylight doesn't last as long.
Audrey
Response from Regards, Julie on Feb 1, 2024
Dear Audrey,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that our location near the main station met your needs and that you found the room clean. Your comments about the room size and lighting are duly noted, and we understand the importance of brighter lighting, especially during the darker winter months. We appreciate your suggestion and will take it into consideration as we strive to enhance our accommodations. We hope you enjoyed your stay overall, and we look forward to welcoming you back in the future.
Hi Alan,Thank you so much for the nice review!It means a lot to us that you had a nice stay with us.You may have a lovely time :) See you soon.Best regardsTeam Mayfair//Jens
Hi Kitiya,Im so glad to hear that you like our breakfast!You may have a nice one until next time you're having breakfast at our hotel.Best regardsTeam Mayfair//Jens
Amazing helpful staff. Great location to walk anywhere.
Michael
Stayed 2 nights in Dec 2023
Response from Edyta/ Hotel Mayfair on Jan 3, 2024
Dear Michael, Thank you for your review. Happy to hear that you enjoyed our central location and helpful staff! We hope to welcome you again. All the best
10/10 Excellent
nathan
Dec 17, 2023
Liked: Staff & service
nathan
Stayed 1 night in Dec 2023
Response from Edyta/ Hotel Mayfair on Jan 3, 2024
Dear Nathan, Thank you for your review. Happy to hear that you enjoyed your stay with us :-) We hope to welcome you back! All the best
8/10 Good
Stacie Louise
Dec 15, 2023
Liked: Cleanliness, staff & service, amenities
Stacie Louise
Response from Jens. M. on Feb 9, 2024
Hi Stacie,Thank you for the nice review!It means a lot to us that you have had a good experince staying with us.You may have a nice time :)Best regardsTeam Mayfair//Jens
Great location, with very friendly staff, and breakfast was good. The room was clean, but I’m not quite sure at what price point heating is included, if visiting in winter: bring a jumper!
Verified traveller
Stayed 2 nights in Nov 2023
Response from Regrads, Julie on Dec 15, 2023
Thank you for your positive feedback on our great location, friendly staff, and good breakfast. We're glad you found the room clean. Regarding heating, if you visit us again, please don't hesitate to reach out to our staff. We're more than happy to ensure extra warmth in your room. Your comfort is our priority, and we look forward to hosting you again.
Dear Linda, Thank you for your review. Happy to hear that you enjoyed your stay with us! We hope to welcome you back soon. All the best, Christine / Hotel Mayfair
Friendly staff, comfortable bed and linens and wonderful lovely breakfast!
Lane
Stayed 2 nights in Nov 2023
Response from Front Desk on Nov 28, 2023
Dear Lane, Thank you for your review.Glad to hear that you enjoyed your stay with us and that you liked our organic breakfast buffet :-) We hope to welcome you back. All the best, Christine / Hotel Mayfair
10/10 Excellent
JI WON
Nov 21, 2023
JI WON
Stayed 2 nights in Nov 2023
Response from Edyta/ Hotel Mayfair on Jan 3, 2024
Dear Ji Won, Thank you for your review. Happy to hear that you enjoyed your stay with us :-) We hope to welcome you back! All the best,
Great hotel very near city centre and central railway station. 15 mins by train to airport. It would have been nice to have tea / coffee making facilities in room.
Anthony
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 16, 2023
Dear Anthony, Thank you for your review. Happy to hear that you enjoyed your stay with us :-) If you would like a room with a high quality coffee machine, be sure to book one of our Deluxe King rooms or Suites. We hope to welcome you back!All the best, Christine / Hotel Mayfair
Response from Julie // Hotel Mayfair on Nov 6, 2023
Dear Alecandre,Thank you for your review! We're pleased to hear that you found our hotel easy to access and appreciated its cleanliness. Our proximity to the train station is indeed a convenience we value. We hope you had a great stay, and we look forward to serving you again in the future!
10/10 Excellent
Ana Paula
Nov 3, 2023
Ana Paula
Stayed 3 nights in Oct 2023
Response from Edyta / Hotel Mayfair on Nov 11, 2023
Dear Ana Paula, Thank you for your review. Happy to hear that you enjoyed your stay with us :-) We hope to welcome you back! All the best
Dear Kamilla, Thank you for your review. Happy to hear that you enjoyed your stay with us. We hope to welcome you back. All the best, Christine / Hotel Mayfair
This hotel is absolutely Wonderful on the inside. Room was amazing and the bed was so comfortable. Unfortunately it is right off the red light district in Copenhagen bcomfortable.
Christopher
Response from Regards, Julie on Oct 25, 2023
Dear ChristopherThank you for your review, and we're delighted to hear that you found our hotel wonderful on the inside, with an amazing room and a comfortable bed.However, we'd like to clarify that Copenhagen doesn't have a traditional "red light district." While there may be a particular area where such activities occur, we want to assure you that it's not a widespread issue in the city, and we've had no problems in the vicinity of our hotel. Your comfort and safety are of utmost importance to us, and we're glad you had a pleasant stay. We hope to welcome you back in the future for another great experience!