First Hotel Excelsior

Property class: 3

Choose dates to view prices

Close to Tivoli Gardens and City Hall Square, First Hotel Excelsior provides a terrace, dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

You may also like

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Located in Vesterbro, a neighborhood in Copenhagen, First Hotel Excelsior is in the entertainment district and near a train station. Strøget and Nyhavn are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Tivoli Gardens. Looking to enjoy an event or a game? See what's going on at Parken Stadium or Royal Arena. Visit our Copenhagen travel guide
Map
Helgolandsgade 3, Copenhagen, 1653

What's nearby

  • A grand building with multiple domes and minarets, surrounded by a well-manicured garden and a circular fountain.
    Tivoli Gardens
    4 min walk - 0.4 km
  • A modern building with a curved glass facade and a sign reading "OPH CONFERENCE".
    DGI-Byen
    5 min walk - 0.5 km
  • A historic building with a clock tower, red bicycles, and people in a public square.
    City Hall Square
    6 min walk - 0.5 km
  • A historic building with a clock tower and a statue in front.
    Copenhagen City Hall
    7 min walk - 0.7 km
  • A bustling European street with historic buildings, shops, and pedestrians.
    Strøget
    9 min walk - 0.8 km

Getting around

  • Copenhagen Central Station
    4 min walk
  • Vesterport Station
    5 min walk
  • Copenhagen Airport, Kastrup (CPH)
    25 min drive

Restaurants

  • McDonald's
    3 min walk
  • Absalon Hotel Lounge Bar
    2 min walk
  • Jernbanecafeen
    2 min walk
  • Max Hamburger
    3 min walk
  • The Mayfair Hotel
    2 min walk

About this property

First Hotel Excelsior

  • Hotel near Tivoli Gardens
  • Located close to City Hall Square and Strøget, First Hotel Excelsior provides a terrace, dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), bike rentals, and express check-out
    • Express check-in, a 24-hour front desk, and an elevator
    • Luggage storage, multilingual staff, and a TV in the lobby
  • Room features
  • All 100 rooms include comforts such as air conditioning, as well as amenities like free WiFi.
  • More amenities include:
    • Bathrooms with showers and hair dryers
    • Flat-screen TVs with cable channels
    • Cribs/infant beds, daily housekeeping, and desks

Similar properties

Frequently asked questions

Is First Hotel Excelsior pet-friendly?

Yes, pets are allowed at this property. There's a fee of DKK 200 per pet, per night. Service animals are exempt from fees.

What time is check-in at First Hotel Excelsior?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at First Hotel Excelsior?

Check-out is at noon. Late check-out is available for DKK 200 (subject to availability).

Where is First Hotel Excelsior located?

Located in Vesterbro, this hotel is within a 10-minute walk of Tivoli Gardens, City Hall Square, and Strøget. Nyhavn is 1.3 mi (2.1 km) away. Copenhagen Central Station and Copenhagen (ZGH-Copenhagen Central Train Station) are within a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

First Hotel Excelsior Reviews

7.2

Good

7.8

Cleanliness

7.6

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 58 out of 501 reviews
Rating 8 - Good. 230 out of 501 reviews
Rating 6 - Okay. 154 out of 501 reviews
Rating 4 - Poor. 47 out of 501 reviews
Rating 2 - Terrible. 12 out of 501 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First hotel Mayfair

Had a great time. They have an excellent
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Für wenige Übernachtungen sehr gut geeignet

Hotel in Bahnhofsnähe. Schnelle Verkehrsanbindung. Freundliche Menschen an der Rezeption, die sehr gut Englisch sprachen. Unkomplizierte Bearbeitung aller Wünsche. Frühstücksbuffett sehr gut, aber recht teuer. Der Raum war zu klein für die vielen Gäste. Die Speisen waren z.T. nicht optimal positioniert. So standen die Teller z.B. direkt neben der Eingangstür und es kam zu Rückstaus im Eingangsbereich. Zimmer: zweckmäßig eingerichtet. Aber wenn man länger als ein paar Nächte bleibt, wäre es zu klein, denn es gab keinen Schrank und kaum Möglichkeiten, Kleidung abzulegen. Unser Zimmer ging zum Hof hinaus und da war es morgens recht laut (Mülltonnen wurden bewegt??). Das Bad war sehr schön und alles war vorhanden incl. Fön. Am Abreisetag funktionierte der Aufzug nicht. Koffer schleppen aus der 3. Etage durchs Treppenhaus war nicht so toll.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

God beliggenhed og god service

Rigtig godt ophold. Fine og rene værelser. God og venlig betjening. Alt i alt en rigtig god oplevelse
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
The whole floor of the hotel was a construction site for renovations. No advanced warning was given either at the time of booking (to alert the customer) or prior to arrival. The construction workers turned up early on a Sunday morning which was unacceptable. Very poor communication from both parties (booking site and hotel) regarding this. Other than that: - excellent front-of-house service - clean, comfortable and modern room - great location in a less 'touristy' part of town - easy access to the train station
Verified review

6/10 Okay

Disliked: Staff & service

Comodo e semicentrale

In generale l'hotel dispone di una bella struttura, moderno e accogliente; tuttavia a noi hanno dato una camera al piano terra piuttosto piccola con vista su cortile interno nel quale, al momento, era allestito un piccolo cantiere...vi lascio immaginare la polvere ed il rumore....anche il bagno piuttosto piccolo ed angusto, anche se con una bella doccia e acqua calda a volontà. Nel complesso, il punto e' che la descrizione della camera non corrispondeva del tutto alla realtà. Per il resto, il servizio di pulizie era buono e il letto comodo. Lo staff dell'hotel non era molto amichevole, fatta eccezione per un ragazzo indiano/pachistano in reception, gli altri non salutavano nemmeno... Ma d'altronde abbiamo visto che i danesi in generale non sono molto... Espansivi! :) Soddisfacente per non chi non ha troppe pretese e vuole tutelare il portafoglio senza rinunciare alle comodita' essenziali
Verified review

6/10 Okay

Liked: Room comfort
There's ongoing renovation in the hotel. No information about this was available beforehand. Noise from this started on weekdays around 8.30, on weekend it was quiet. Still, to get to the room, I walked through the construction site downstairs. Room was nice, but cleaning during the stay wasn't that thorough. Beds were good. No air-condition in the room, had to keep the window open to get rid of the humidity after shower. Location of the hotel is good. Staff was mainly friendly and helpful. Overall experience was good.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Toimiva perushotelli keskustassa

Kiva, rauhallinen ja toimiva perushotelli ihan keskustassa, ystävällinen palvelu. Kaipasin teenkeittomahdollisuutta huoneessa.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was really nice. Nice staff, warm welcome. Always helpful towards Tourists. They helped us in every way possible.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

God service og god komfort

Var på kbh tur med min veninde og det var første gang vi havde booket værelse på Hotel Excelsior. Det var lidt svært at finde til at starte med, da de er ved at bygge om, så indgangen var på den anden side af bygningen, men da vi kom frem var alt bare så pænt, og vi blev taget SÅ godt imod. Værelset var rigtig pænt og med de lækreste bløde senge. Badeværelset var også rigtig pænt + at beliggenheden kunne ikke være bedre. Kan klart anbefales.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muuten hieno hotelli, mutta remontin alla osittain. Itse sain huoneen, jossa ei oltu varmaan hetkeen nukuttu ja vaikutti hieman pölyiseltä. Muuten hotelli oli hyvätasoinen ja henkilökunta oli todella palvelualtis.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel, great staff, great central location

very friendly staff, nicely renovated new section of hotel with bright, clean, fresh new rooms
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Caurmērā viss labi, silts, kluss, tīrs. Vienīgais rezervācijas mājaslapā nav brīdinājums par drošības naudas ieturēšanu uz atrašanās laiku un nav saprotams, kad šī nauda tiks atgriezta, jo pēc atgriešanās jau pagājusi nedēļa!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

網路超快

入住期間剛好部分設備整修中,完工後應該會更好,網路超快,浴室地板有點冰,建議改木頭地板
Verified review

6/10 Okay

Liked: Cleanliness

工事中(2016.3.11現在)

駅近く便利ですがナイトクラブが目の前にあります。通りは静かで特に危険という感じではないですが家族連れには不適です。ホテルは工事中で入口が駅より1ブロック先のFirst Hotel Mayfairというホテルからとなります(2016.03.11現在)。案内宿泊した部屋は改装したてなので非常に清潔で快適でした。ホテルのスタッフも親切でビジネス使用には問題ないと思います。
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities

Nice!

The bed was very comfortable! Shower was very good. It was very hot and nice volume of water! But I wanted a kettle(´・ω・`)
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nyrenoveret

Fint til prisen
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

great hotel for a city trip, very well located
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehme Atmosphere

Ein Besuch im Museum und Archiv und eine Begegnung mit Erinnerungen aus den sechziger Jahren.
Verified review

8/10 Good

Liked: Cleanliness
Hotellet er under ombygning, så lidt svært men tror det bliver godt med den nye restaurant i underetagen. Dejlig morgenmads buffet.
Verified review

6/10 Okay

Liked: Staff & service

great location.

You got what you pay for, staff is helpful and great location.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget nemt at tjekke ind og ud, fine værelser i rolige omgivelser.
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities

Litt trist å bo i finerplater

Dessverre var hotellet midt under ombygging og burde kanskje vært stengt?
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Gut fuer den Preis

Personal war sehr freundlich und hilfreich. Sehr gute Lage, nahe am Meat Packing Districkt mit vielen Restaurants und Bars. Unser Doppelbett Zimmer war sehr klein aber OK, da wir nur eine Übernachtung hatten und nur zum schlafen da waren reichte uns das vollkommen. Leider war das Badezimmer so klein, dass keine richtige Dusche hinein passte. Es gab nur einen Abfluss im Boden und eine kleine Glastür, die allerdings nicht davon abgehalten hat, dass der ganze Badezimmer Fußboden nass wurde. Für einen kurzen Aufenthalt würde ich das Hotel zu dem Preis noch einmal buchen, allerdings mich dann vorab erkundigen, ob das Zimmer eine richtige Dusche hat.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Flott by

Som vanlig godt å være i København. En del oppussingsarbeide på hotellet, men blir nok bra når det blir ferdig. En ting som tar får lang tid i Danmark - er at det tar altfor mange døgn før reservasjonsbeløpet ved innsjekk, kommer tilbake på kontoen. Ellers et bra opphold.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Hotellet er under ombygning