Basic Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | View from room

Reviews of Southsider Motel

2.5 out of 5
Southsider Motel
1005 South Broadway, Coos Bay, OR

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 114 reviews" "
Rating 8 - Good. 36 out of 114 reviews" "
Rating 6 - Okay. 19 out of 114 reviews" "
Rating 4 - Poor. 11 out of 114 reviews" "
Rating 2 - Terrible. 10 out of 114 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness, amenities
Staff has a good a pleasant attitude but not too concerned about the business. I didn't have issues with the area, but didn't feel safe.
Stayed 1 night in Apr 2024

6/10 Okay

Mathieu, Powell Butte

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is obviously an older building, but my room had been updated with some quality work to fix and repair bathroom fixtures and more. The bathroom door hung up on the floor, I was surprised maintenance let that slip by. Room was very clean and staff was very friendly. The area seemed a little questionable but a 15 minute walk took me to one end of the downtown area. The Coos Bay/North Bend businesses are mostly stretched along the shipping docks, so I did have to drive more than I would have liked.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
South side is located in a great spot and is very affordable.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Overall the southsider was what it’s meant to be a decent place to stay in a pinch the only complaint I have is my neighbor having people knock on his door all day and night but as long as you don’t get out next to room 1 you’ll find it cozy quiet outside of street traffic.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

larry

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was great but it is on a main street and it was one extremely loud and I mean extremely loud vehicle after another. There must not be a noise ordinance or it's too hard to enforce. This went on most of the night. Other than that the place was great!
Stayed 1 night in Oct 2023

8/10 Good

Lynne

Stayed 1 night in Oct 2023

10/10 Excellent

Bob

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

8/10 Good

Loren, Bandon

Business traveller
Liked: Staff & service
Derek in the office was friendly and helpful at check in and thru out my stay of 3 nights
Stayed 3 nights in Oct 2023

6/10 Okay

Henrietta

I’d really like to say anything! Thank You
Stayed 1 night in Oct 2023

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Randal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming, funky little motel.
Stayed 2 nights in Sep 2023

4/10 Poor

Willow

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was pretty dirty, and there was people outside the window all night long. For a last minute stay it was alright- but I don’t think I’ll stay here again.
Stayed 1 night in Sep 2023

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Faith

Stayed 1 night in Sep 2023

4/10 Poor

Melanie

Disliked: Property conditions & facilities, room comfort
Sad little uncomfortable, outdated motel
Well - I read the reviews and was trying to help out a small business owner. Small business owner needs to do a few upgrades. The positives - shower pressure was amazing. Bed/Towel Linens were clean - old but clean. Now the negatives - There was a burn hole in the very old 1980's bedspread. The mattress was cheap and very uncomfortable. I considered staying another night but my back would have been very mad at me. The toilet doesn't flush well - and there was only a trinkle of water from the sink- had to brush my teeth using the shower.... I thought the floor was clean until I mopped up the water from my shower and the white towels turned gray. Over all with a few upgrades this could be a cute and comfortable little place. Might charge a bit more as a "boutique" but would definitely need some serious upgrades - furniture is old and outdated. Some paint would go a long way and updated art - the picture in my room had to be from 1960 - and not in a good "retro" way.
Stayed 1 night in Aug 2023
Response from Management on Sep 1, 2023
We're sorry for any problems you had during your stay. It is very unfortunate that damage to a comforter went unnoticed, we try very hard to provide fresh and clean linens during your stay. We can also guarantee that your comforter was ordered this year, and find it an odd exaggeration to say that anything on a bed with a motel could be 40 years old.Our mattresses were also tested this year and we had a large change over of brand new mattresses that fill our rooms.Maintenance on a motel can take up a lot of time and a room would never be knowing opened for check in with an amenity like the sink not working. Unfortunately since no staff were told until check out there was no chance to fix it until you were gone.Have a great rest of your trip and we hope to see you again!

6/10 Okay

Steven

Liked: Staff & service
Not the Best
Motel was right off Hwy 1 so there was a lot of traffic noise. It was not in the best part of town. The motel office door was locked and there was a sign that said, "no loitering". The furnishings were old. We choose motels on our road trips based on the ratings by others and we do not believe this motel lived up to the good ratings.
Stayed 1 night in Aug 2023
Response from Management on Sep 1, 2023
Thank you for taking the time to make a review. While we cannot affect outside factors like the traffic, some people enjoy our location in the middle of downtown Coos Bay and find it easy to walk or drive to nearby locations like restaurants, grocery stores, and boardwalk! As it is a small business employees like the on site Manager do multiple tasks throughout the day, and so cannot sit inside the office with the register from sun up to the last check in.We're sorry about any problems that you may have had during your stay and thank you for supporting small business.

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check In was smooth, great little room, ice machine was handy. Nice amenities in the room, coffee, fridge and microwave. Nicely remodeled shower. Noise from the highway might be a thing for some, but not too bad.
Response from Management on Sep 1, 2023
Thank you for taking the time to make this review and for the kind words.

8/10 Good

Martha Ambrose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up!
We enjoyed our stay at the South Sider. We expected it to be very noisy at night as it was right on the corner of Highway 101, but it wasn't so bad. The bed was comfortable, the TV worked and was good quality and there was an ice machine with ice in it! Excellent shower!
Stayed 2 nights in Aug 2023
Response from Management on Sep 1, 2023
Thank you so much for great review! We work hard to bring you a great experience and we hope to see you again the next time you're on the Oregon Coast!

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is locally owned not a chain. Help support small buisness owners. Also the owner gave me a great restaurant suggestion for dinner.
Stayed 1 night in Aug 2023
Response from Management on Sep 1, 2023
Thanks a bunch for the kind words! They are always very appreciated! It was great having you here with us!

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Convenient location. I would stay here again.
Stayed 1 night in Aug 2023
Response from Management on Sep 1, 2023
Thank you so much for the kind review! We hope to see you again!

2/10 Terrible

Corrie, Port Coquitlam

Stayed 1 night in Aug 2023
Response from Management on Sep 1, 2023
We are sorry if there was something not to your liking. Hopefully we can make it up to you if you stay again!

6/10 Okay

Joseph

Stayed 1 night in Aug 2023
Response from Management on Sep 1, 2023
Thank you for taking the time to make a review. We hope to see you again!

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities
staff was very kind, pretty clean for the good price. Not luxurious, but enough amenities for one night stay.
Stayed 1 night in Jul 2023
Response from Management on Sep 1, 2023
Thank you so much for the kind review! We hope to see you again the next time you're enjoying the Oregon Coast!

8/10 Good

Alena

Travelled with family
Liked: Cleanliness, staff & service
Gentleman at the office was friendly. Room was okay- pretty clean, bed was not very comfortable and there were no blankets. Very easy check out.
Stayed 1 night in Jul 2023
Response from Management on Sep 1, 2023
Thank you for your response, we are very sorry if you had any problems and hopefully we can make it up to you in the future!

8/10 Good

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property have very few rooms. The rooms are clean. The water pressure in the shower is great. The room has a refrigerator and a microwave oven which is very convenient. The room does not have air conditioning but has a free standing fan. You can open the windows and get a lot of ocean breezes but did not feel safe sleeping with the windows open. They have bottled water at the check in desk but wanted a dollar for one. I think it should be complementary if you are a guest there.
Stayed 1 night in Jul 2023
Response from Management on Sep 1, 2023
Thank you for your kind feedback. There are cups for water in the room and an ice machine as well. We hope to see you again!

8/10 Good

Sateur

Travelled with family
Liked: Cleanliness, staff & service
The bed made alot of noise when you move a little. Location was convenient. Floor was clean, a bit crowded in the room. Good for sleeping
Stayed 1 night in Jul 2023
Response from Management on Sep 1, 2023
Thank you for taking the time to make a review for us.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Management on Sep 1, 2023
Thanks! We hope to see you again!

8/10 Good

Erin

Liked: Cleanliness, staff & service
The night manager was very helpful. I had called ahead to let him know I was running very late and he waited. I was grateful as the hotel was full. The room was clean. The hotel is right off the main street so there is traffic noise all night. There is no air conditioning so the window had to be open which made me feel unsafe as it was so close to a public street on the ground floor. They did provide a nice fan I could place in front of the window, but for safety I felt the need to close the curtain and the window while I slept and the fan did not provide enough climate comfort for my needs.
Stayed 1 night in Jul 2023
Response from Management on Sep 1, 2023
Thank you for taking the time to make such a kind review. We hope to see you again.

10/10 Excellent

Franziska

Stayed 2 nights in Jul 2023
Response from Management on Sep 1, 2023
Thank you for your kind review! We hope to see you again!

2/10 Terrible

Shannon

Stayed 1 night in Jul 2023
Response from Management on Jul 17, 2023
Thank you for sharing your feedback about your recent stay. We apologize for any shortcomings you experienced during your time with us. We take your concerns seriously and will use your feedback to improve our services. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.

8/10 Good

Robert

Liked: Staff & service, room comfort
Good value
The room looks like it was recently redone. New flooring and bathroom had been updated nicely. Good value for the cost. Floor needed remopped with clean water and/or new mop head.
Stayed 1 night in Jul 2023
Response from Management on Jul 17, 2023
Thank you for choosing our motel and sharing your feedback. We're delighted to hear that you noticed the recent updates we made to the room. Our standards of cleaning are always high but we appreciate your understanding when something goes wrong. We hope we get to see you again and that you will have an even better stay!

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and had a tile floor, fridge and microwave, and a refreshed bathroom. Comfortable bed. I have never stayed in a roadside motel so I don't know how it compares to others, but I thought it was just fine.
Stayed 3 nights in Jun 2023
Response from Management on Jul 17, 2023
We truly appreciate your feedback. Your kind words mean a lot to us, as we strive to provide a positive experience for all our guests. It was our pleasure to have you at our motel, and we hope to have the opportunity to welcome you back in the future!

10/10 Excellent

John

Stayed 1 night in Jun 2023
Response from Derek on Jul 17, 2023
Thank you for the positive response! Everything helps!

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Coos bay is. It exactly the best area. However this motel is a great little shrinking star in an otherwise dark town. Idk something by weird about coos bay.
Stayed 1 night in Jun 2023
Response from Derek on Jul 17, 2023
Thank you so much for your response. I hope to see you again. While I cannot affect outside influences on your stay I do hope that I get to see you again and that it leaves you with a good impression next time!

2/10 Terrible

Terry

Liked: Cleanliness
Disliked: Property conditions & facilities
The toilet wouldn’t flush. You have to lift the tank lid and pull up on the plug inside the tank. The room was clean enough but smelled bad. The front desk office is locked and you have to stand outside in the rain and ring a bell to get help. I’m not sure why it gets such good ratings.
Stayed 2 nights in Jun 2023
Response from Management on Jun 25, 2023
Hello, I am sorry about your experience at our motel. Your experience with us is important. If there was a problem with your toilet I would implore you to talk to the office staff in the future. If by "outside and in the rain" to get help you mean under a big awning to be let into the office then yes, if that is not what you meant perhaps you have us confused with another motel you've stayed at during your travels.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean cozy little hotel. Comfy beds and nice area
Stayed 1 night in Jun 2023
Response from Management on Jun 25, 2023
Thank you for your feedback Juan. It means a lot that you took the time to show your appreciation. We hope to see you again!

2/10 Terrible

KiKi

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was to hard, the two chairs around the table were outside metal ones hard and unconformable, the other chair the back was broken, the freezer door was loose, the water pressure in the bathroom sink was very low not enough to wash with, plus the sink was coming lose from the wall, the toilet was also loose at the floor. there were grab bars in the shower but no seat for my disabled wife to use. Getting from the car to the room there was a concrete walking path but you couldn't use it because the car blocked it when you parked, then there was rock laid down on each side of the concrete made it very hard for my disabled wife to get to and from the room. the traffic noise was very bad. will not go back to this motel
Stayed 1 night in Jun 2023
Response from Management on Jun 12, 2023
Thank you for sharing your feedback about your recent stay at our motel. I appreciate you taking the time to let me know about your experience. However, upon further investigation, we have found some inconsistencies with the issues you mentioned in the room you stayed in.Firstly, we do have a ramp in place to provide easy access for disabled guests. Creating a welcoming and inclusive environment for all our visitors is very important.We also wanted to let you know that I have checked the freezer door, and it's sealing with no issues. The water pressure in the bathroom sink and shower was immediately tested, and it meets the necessary standards. I've also inspected the bathroom fixtures, including the sink and toilet, and they are securely fastened with bolts and sealant.Lastly, I understand that traffic noise can sometimes be bothersome in certain locations. While I can't control external factors, it is important to note that our motel is separated from the main highway by a road, which serves as a buffer to minimize noise disturbances.I sincerely apologize for any inconvenience you experienced during your stay. Your feedback is important to us, and we take it seriously. Considering the discrepancies between your review and the actual state of our motel, I wonder if there may have been some confusion or if you may have mistaken us for another lodging during your trip. If there's anything else I can do to address your concerns, please feel free to contact us directly. We would be grateful for the opportunity to provide you with a more enjoyable experience in the future.

4/10 Poor

Mac

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It was a disappointed stay. Holes in the bedspread, toilet was loose, water tank toilet did not fill itself, thin towels, thin walls, location next to busy intersection. My advice: close this motel.
Stayed 1 night in May 2023
Response from Management on May 7, 2023
Dear Mac,I'm sorry to hear that you had a disappointing stay at our motel. I apologize for any inconvenience caused by the issues you mentioned in your review.Regarding the condition of the bedspread, we are sorry that it had holes in it. We strive to provide our guests with the highest quality linens, and we have taken steps to ensure that our linens are inspected more thoroughly going forward.We apologize for the loose toilet and the issue with the water tank toilet. We have since fixed the toilet and have ensured that our maintenance team checks all toilets on a regular basis.In regards to the thin towels, we apologize if they did not meet your expectations. We will work on providing more plush and comfortable towels in the future.Regarding the location of our motel, we understand that it may not be ideal for everyone. However, many of our guests appreciate the convenience of being located near a busy intersection and having easy access to nearby attractions and businesses. The motel is located a bit further away from the highway than some other motels in the area with a road in between the two areas.Once again, we apologize for any issues you experienced during your stay with us. We appreciate your feedback, as it helps us to identify areas where we can improve our service. If you have any further concerns, please do not hesitate to contact us directly.I hope this response is helpful to you. Let me know if you have any further questions or concerns.

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin process, quiet property, just off th 101. Basic room, fridge, microwave and fridge. Clean and appears to have been remodeled recently.
Stayed 1 night in Apr 2023
Response from Derek on May 7, 2023
Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had an easy check-in process and enjoyed our quiet property just off the 101. We take great pride in providing clean and comfortable accommodations for our guests, and we're glad to hear that our recent remodel has met your expectations. We hope to have the pleasure of hosting you again soon

10/10 Excellent

Jan, Newberg, OR

Stayed 1 night in Mar 2023
Response from Derek on May 7, 2023
Wow, thank you for taking the time to leave us a 5-star review! Your feedback means a lot to us and we're glad that you enjoyed your stay with us.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2023
Response from Derek on Apr 1, 2023
Thank you for your feedback! I hope to see you again.

8/10 Good

Kenya

Stayed 1 night in Mar 2023
Response from Management on May 7, 2023
We're happy to see that you had a good experience with us! Thank you for the 4-star rating and for choosing our motel for your stay. We'll strive to make your next visit even better!

4/10 Poor

Barbara

Disliked: Staff & service, property conditions & facilities
Not Good
The Good: Bed was comfortable and WiFi worked well. The Bad: difficult check-in, towels like sandpaper, 1 -2 inch gap under outside door letting in the freezing cold wind and the noise, non-smoking room...stank of smoke.
Stayed 1 night in Feb 2023
Response from Management on Feb 23, 2023
I'm sorry to hear you were disappointed in your experience. I'm also sorry that you had to go to your car to get your ID out of your car during the check in process. It is not only a legal issue that we require an ID to check in but it also protects us from scams on our online reservations.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
The room was clean but a bit over perfumed. The bed was firm. Wi-fi is very good. Traffic noise quiets down about 9:30pm. The room is heated with electric baseboard which we appreciate for its' quietness.They claim to provide daily maid service but the room was not prepared with clean towels or a freshly made bed for our second night. If I pay the same price for each night I expect the the room to be serviced the same. We did not call the office for service due to our evening arrival that night but if they care about the customer experience it would have been done already.
Stayed 2 nights in Feb 2023
Response from Management on Feb 23, 2023
Thank you for your feedback, I'm sorry to hear about your experience. This is an uncommon occurrence and we will do better in the future!

8/10 Good

Mayumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to a busy street, so traffic noise is expected.
Stayed 1 night in Feb 2023
Response from Management on Feb 23, 2023
Thank you for your response!

10/10 Excellent

Tina

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Management on Feb 23, 2023
Thank you, I hope to see you again!

2/10 Terrible

RayAnn

Stayed 1 night in Nov 2022