Conley Vacation Packages

Check in was fine. I all started when I got to my room. Upon entering a noticed a big stain on the carpet just outside of the bathroom. It appeared to be either blood or vomit, which wasn't fun walking past for three days. Then I tried putting something in the safe, it didn't work. Then I grabbed the phone to call about the safe, and the phone was not working. Was I getting punked? Lastly, in the most disturbing, the sliding bathroom door would not shut all the way, thus having no privacy. Would not recommend this old hotel.

The staff were really kind and helpful. I would like to acknowledge that first. The rooms were big and clean. My mom and stepdad enjoyed the breakfast a lot. But outside the rooms, there were large bugs. I would encourage you to sweep up the dead bugs outside the rooms daily. The rooms also have a mildewy smell. However for the cost, this hotel is a decent option.

My wife, active duty Air Force who flew in from Germany days prior to our stay to celebrate our 1 year wedding anniversary with me, Marine Corps, Retired disabled veteran. My wife at 4am August 2nd been denied for hour to enter her room by staff. She was unable to reach me at the time. Staff made no attempts to contact me with an issue. Z checked us in to the hotel together on August 1st. We called mutiple times to front desk to repor the matter but our room phone was not working, and calls made by cell phone were answered with messages left each time but never received a single call back, we were ignored. This complaint will be sent to BBB and posted online. Very disappointed in the treatment we recieved by this hotel staff. This incident ruined our anniversary.

The rooms are spacious, beautiful, modern and extremely clean. The staff was so kind and helpful from check-in to check-out. The bar and restaurant area were also fantastic. I’ve already recommended this hotel to friends and family. 10/10!