Complexe Kingpin Tours and Activities

The facilities were good, but the billing was disappointing. When I asked about a refund for checking out early, the hotel explicitly acknowledged that I had already paid in full through the booking platform. Why, then, did they charge me again after checkout? The duplicate charge was refunded only after the platform intervened. Had I not checked my bank statement, it might have gone unnoticed. I recommend checking your bank statement carefully after checkout to make sure you haven’t been charged twice.

The property is not listed as advertised. It listed 1 king size bed, 1 Queen bed and 1 double bed. But we just got 2 king size beds when we got there.