Basic Room | Living area

Reviews of Selkirk Motel

2 out of 5
Selkirk Motel
369 S Main St., Colville, WA

Reviews

7.2

Good

Rating 10 - Excellent. 76 out of 327 reviews" "
Rating 8 - Good. 116 out of 327 reviews" "
Rating 6 - Okay. 84 out of 327 reviews" "
Rating 4 - Poor. 29 out of 327 reviews" "
Rating 2 - Terrible. 22 out of 327 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

rainier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a historical building and I like historical buildings and their quirks. The walls are cinder blocks and they transfer noise fairly easy so if you are a light sleeper keep that in mind. I appreciated having a clean room, fridge, microwave, desk and especially Netfilx. Each room has its own parking space which is nice. The staff was Super Super friendly and helpful.
Stayed 3 nights in Apr 2024

8/10 Good

Jacob

Stayed 1 night in Mar 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely updated
Stayed 2 nights in Feb 2024

6/10 Okay

Candi

Stayed 1 night in Feb 2024

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and very clean!
Stayed 1 night in Feb 2024

6/10 Okay

Jerald

Liked: Cleanliness
Na.
Stayed 2 nights in Nov 2023
Response from Taylor on Nov 26, 2023
We would love to know how we could improve. Please feel free to reach out to management about any concerns.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, always courteous and able to get things you might need excellent people
Stayed 6 nights in Sep 2023
Response from Taylor on Nov 26, 2023
Thank you, David!

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Taylor on Oct 4, 2023
Thank you, Barry, for your feedback!

6/10 Okay

Gene

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Taylor on Sep 26, 2023
We are always looking for ways to improve, we would love your feedback if you would like to email and go over the reasons you left 6/10. Thank you for staying with us!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The room I had was newly remodeled and really comfortable and clean. It was a perfect place for a night on a road trip. Would stay again.
Stayed 1 night in Sep 2023
Response from Brandon on Sep 17, 2023
Thank you for the review, Brian. We hope to see you again.- Selkirk Motel

6/10 Okay

Stig

Stayed 1 night in Sep 2023
Response from Brandon on Oct 9, 2023
Thanks for the review. We would love to know how we could get 5 out of 5. We're under new management and currently renovating our rooms. We hope you come back and have an even better stay than last time.

2/10 Terrible

Steven, Bozeman

Stayed 1 night in Sep 2023
Response from Taylor on Oct 3, 2023
Steven, we would love to know why we were given such a low star review. We are under new management and would love to hear your feedback on your experience. Please reach out if you find the time. Thank you!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Taylor on Sep 6, 2023
Thank you so much! It was a pleasure having you!

6/10 Okay

Sharon

Stayed 4 nights in Aug 2023
Response from Taylor on Sep 6, 2023
We are always looking for way to get a 5/5. You can reach me by email if you would like to give us personal feedback.

2/10 Terrible

Gary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing comfortable about this place
Stayed 1 night in Aug 2023
Response from Taylor on Sep 6, 2023
We are under new management as of August 13. If you had any problems that we can make right, please reach out. We are sorry you had an unfortunate experience. We hope you will give our new management team a shot, they are already working hard on renovations.

8/10 Good

Yung

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
We like the friendly services. The toilet stall and sink need to be updated. We had a nice and quiet stay at this motel. Thank you!
Stayed 1 night in Jul 2023
Response from Taylor on Sep 6, 2023
Thank you for this helpful feedback!

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Taylor on Sep 6, 2023
Thank you so much!

6/10 Okay

Bruce

Liked: Staff & service
It’s a 2* motel which I knew in advance, so no issue with that. Plus : Walking distance to good dining. Negative: Cheap, uncomfortable mattress
Stayed 1 night in Jul 2023
Response from Taylor on Sep 6, 2023
We have a new manager working on making updates to the motel, this will include necessary mattresses. Thank you for your feedback!

4/10 Poor

Elizabeth

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Very disappointed in choosing this place to stay. I guess cheap means cheap.
Stayed 1 night in Jul 2023
Response from Taylor on Sep 6, 2023
We are now under new management, and making the necessary upgrades. We hope you will give the motel another shot to see the improvements being made!

10/10 Excellent

Marvin, Spokane

Stayed 1 night in Jun 2023
Response from Taylor on Sep 6, 2023
Thank you so much!

6/10 Okay

Robert, Edmonton

Liked: Staff & service
Great location in the heart of downtown. The rooms have been renovated but the cleaning was not up to par, my tub had grit on the top edge and didn’t drain well. With some regular maintenance it would be much better.
Stayed 1 night in Jun 2023
Response from Taylor on Sep 6, 2023
Thank you for your feedback. We have since restaffed the entire crew and we hope you will return, so we can change your opinion around!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Coulda been much better
I was depending on having Wifi. It sorta worked occasionally for about 5 minutes at a time. The kitchenette seemed like a good feature until I tried to cook something. There wasn't any kind of a pan that I could boil water in. The only surface to put a dish on to eat was my lap. Seems like they could have easily provided just one TV tray - nope nothing like that or even a small coffee table
Stayed 2 nights in May 2023
Response from Taylor on Sep 6, 2023
We are now under new management and have restocked the kitchens back to their original state. We hope you will return and try out our new fiber internet. The new manager is working very hard on making the necessary improvements!

10/10 Excellent

ROSELYNN

Stayed 1 night in May 2023
Response from David on May 21, 2023
Thank you so much for staying with us Roselynn, and taking the time to leave us such a wonderful review!

6/10 Okay

Jodi

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I was disappointed with the level of cleanliness in the room as well as the outside of the property. The noise level was disturbing from both the neighboring room and the alley behind our window .
Stayed 2 nights in May 2023
Response from Taylor on Sep 6, 2023
We are now under new management and we hope you will try out our cleaned up property and see the progress the new manager is making. We apologize for the nuisance before. Best regards!

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the fairgrounds, where our Granddaughter was barrel racing.
Stayed 2 nights in May 2023
Response from David on May 21, 2023
Thank you kindly for taking the time to leave this review!

10/10 Excellent

Ian, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy warm renovated room right next to downtown
Stayed 1 night in Jan 2023
Response from David on Mar 1, 2023
Thank you kindly, so glad you enjoyed your stay.

4/10 Poor

Jeremy

Travelled with family
Disliked: Property conditions & facilities, room comfort
In a pinch maybe.
Small room, thin mismatched towels, was supposed to be a queen bed, more like an 30 year old double. One little heater, if you opened the door, it took an hour to get to a reasonable temperature.The bathroom was incredibly small and awkward! Brick walls to top it all off! I’m serious when I say, that I believe prisoners have much better accommodations!!
Stayed 4 nights in Nov 2022
Response from Taylor on Nov 16, 2022
We are bummed to hear you didn't enjoy your stay. If in a pinch again and stay here, try one of our standard rooms or studios. The Basic Queen you stayed in the historical part of our motel and is budget friendly. Our other rooms are updated and have sheetrock walls, and much larger bathrooms with full size tubs and large walk-in showers.

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from Lynsie on Oct 29, 2022
Thank you!

2/10 Terrible

Douglas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We were told that the room was to hold 3 people and it was only big enough for 2 people. We also were told that we had a kitchenette and there was only a microwave and a fridge. The walls were paper thin and the shower did not drain. There was only 2 pillows on the bed. Will not stay at this place ever again.
Stayed 2 nights in Oct 2022
Response from Taylor on Oct 17, 2022
Douglas, we are sorry you had a bad experience. I see you stayed in room 12, which is a kitchenette. The pots and pans, hot plate, dishes, and toaster oven are all located in the cupboards. Your booking also shows you only had two in your party, did another person join you? We do have a kitchenette that accommodates 3 people, but your booking shows you booked a room for 2. All rooms are suppose to have four pillows, I apologize for two missing, how uncomfortable! Did you communicate any of this to the front desk after you checked in?

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, nicer than it looks
inside so very nice
Stayed 2 nights in Oct 2022
Response from Lynsie on Oct 10, 2022
Thank you!

6/10 Okay

Reed

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
I have stayed at the Selkirk a few times. Quick check-in, friendly staff, very clean room, comfortable bed(s).
Stayed 1 night in Oct 2022
Response from Lynsie on Oct 10, 2022
Thank you!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 3 nights in Sep 2022
Response from Lynsie on Oct 10, 2022
Thank you sir! We appreciate the feedback!

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
What was unique was access to downtown and car right outside the door. What I did not like was the rain cloud showerhead fixture at my armpit level as I am 6'3" and had to scrunch under it to shower.
Stayed 2 nights in Sep 2022
Response from Lynsie on Oct 10, 2022
Our apologies for the inconvenience sir! We are working with our new staff to place bookings in rooms that would best suit our guests! We hope to accommodate you better in the future.

2/10 Terrible

gina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This location provides all the basic necessities for travelers; however, the cleanliness is very bad. My room had shavings of hairs in the sink from the previous traveler, also the towels and bedding had hair. The plumbing is very bad. The shower drain kept backing up and you could smell remnants from the sewer. I would not stay here again, nor would I recommend it.
Stayed 1 night in Sep 2022
Response from Taylor on Oct 17, 2022
Gina, we are sorry to hear you had a bad experience. I looked into your reservation and got to the bottom of who your housekeeper was and resolved that issue. As for the plumbing, we haven't had any issues since we updated the pipes, but with this information we will look into that as well! Thank you for staying with us, have a great evening.

8/10 Good

Jan

Liked: Cleanliness
Room was clean when we arrived. Towels were missing but person who checked us in was very accommodating and brought us towels. Second day room was provided with clean towels and coffee pods. Third day our room was not serviced at all.
Stayed 3 nights in Sep 2022
Response from Lynsie on Oct 10, 2022
We sincerely apologize for the inconvenience's you had while staying with us! We have been severely understaffed and working to find new recruits! Thank you for letting us know of the issues you had while staying here. We are still working to make the Selkirk Motel the best it has ever been!

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice. Not sure if it was the laundry or cleaning supplies, but a little heavy on the perfume smell for me. Seemed very clean. No ice machine on premises. Would have been nice to have.
Stayed 1 night in Sep 2022
Response from Lynsie on Oct 10, 2022
We're sorry to hear your room was heavily scented. Most likely due to a prior guest. We are also waiting on parts to get our ice machine up and running once more. We hope we can accommodate our future guests better! Thank you for staying with us!

6/10 Okay

william

Travelled with family
Liked: Cleanliness, property conditions & facilities
The style of the room was very pleasing but I asked for a room for four people and there was one bed and a pull out couch bed. Also they didn’t provide a wifi password and there was no one to contact about it.
Stayed 1 night in Sep 2022
Response from Lynsie on Oct 10, 2022
We sincerely apologize for the inconvenience! We will work with our new staff at the front desk to make sure our guests are receiving correct information as well as updating our rooms with the Wi-Fi password. Thank you for your review, it will help us better accommodate our future guest!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sellkirk Rocks!
Best accommodation experience of my several day trip!
Stayed 1 night in Aug 2022
Response from Lynsie on Oct 10, 2022
Thank you! We're so glad you were happy with your stay!

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities, room comfort
Small town motel feel
Small town motel right on main street and easy walk to downtown. Humble exterior but nice upgrades interior. Friendly staff. Only complaint was dirty floor.
Stayed 1 night in Aug 2022
Response from Lynsie on Aug 23, 2022
Thank you for your feedback! We're happy to hear you had a great stay! We are also working with new staff to achieve excellence in housekeeping. These reviews help us to reach these goals! Thank you again!

8/10 Good

Judy

Stayed 1 night in Aug 2022

10/10 Excellent

Stephanie

Stayed 2 nights in Aug 2022
Response from Taylor on Aug 20, 2022
Thank you!! We hope to have you back!

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Lynsie on Aug 16, 2022
Thank you!

10/10 Excellent

David R

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here several times. The rooms have nice remodeling. Nice beds, towels, shower. Nothing to complain about except the increase in price, but I can't blame that on the people who own the establishment.
Stayed 1 night in Jul 2022
Response from Lynsie on Aug 16, 2022
Thank you for staying with us! We are happy to hear you had a great stay!

6/10 Okay

Bryan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Musty smell, dirty floor
Stayed 1 night in Jul 2022
Response from Lynsie on Aug 16, 2022
Please accept our sincerest apologies! We are currently going through new staff training and renovations at the moment. We hope to better accommodate you during your next stay! Again, we are sorry to hear your stay could have been better! Thank you for you feedback and we will gladly check out the source of the smell.

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Managers were nice but for the cost, there should've been more typical motel/hotel items (phones, ice machine, basic cable). The look of the room was pretty decent though.
Stayed 1 night in Jul 2022
Response from Lynsie on Aug 16, 2022
Thank you for your honest feedback! We hope to better our motel for the sake of our guests, as you are our top priority. Our sincerest apologies, we hope you had a great stay other than the few missing amenities.

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My new favorite motel!
WOW!! What a pleasant surprise! Freshly renovate room that was comfortable and PERFECTLY clean at a great price. My new favorite motel! I will be back!
Stayed 3 nights in Jun 2022
Response from Taylor on Jul 11, 2022
Yay! We are so excited to hear that! Thank you for staying with us and can't wait to have you back!

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Just what you needed after a long road trip!
Stayed 1 night in Jun 2022
Response from Taylor on Jul 11, 2022
Thank you for your feedback and for staying with us! Hope to have you back!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I thoroughly enjoyed our stay at the Selkirk. Built in 1952, the outside definitely has the look and feel of a classic motel of the era. That being said, our room was modern and very clean. Very comfortable bed. Bathroom was spotless. We didn't use the kitchenette but I love that we had the option! I would definitely stay there again and hope to be back in that area someday.....
Stayed 1 night in Jun 2022
Response from Taylor on Jul 11, 2022
We are pleased you enjoyed your stay! Thank you again!