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Reviews of ibis Styles Parma Toscanini

3 out of 5
ibis Styles Parma Toscanini
Viale Toscanini 4, Parma, PR

Reviews

8.0

Very good

Rating 10 - Excellent. 218 out of 708 reviews" "
Rating 8 - Good. 336 out of 708 reviews" "
Rating 6 - Okay. 93 out of 708 reviews" "
Rating 4 - Poor. 31 out of 708 reviews" "
Rating 2 - Terrible. 30 out of 708 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and amazing staff
Stayed 3 nights in Feb 2024

8/10 Good

Miss

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Well located hotel with very nice staff and clean and comfortable rooms. Only issue was with the shower temperature that would alternate from warm to scalding hot without any rhyme or reason on the first two days (didn't seem to happen on the last day of my stay). Overall good experience though and will stay again!
Stayed 3 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Craig, Anacortes

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
No mention room would be more than 1/4 mile away. Dragging luggage down dark steets at night not comfortable. Key wouldn't work to get into building. Found a nearby restaurant that called desk for us to re-set key card. Would not use them again
Stayed 2 nights in Sep 2023
Response from lorenza on Oct 17, 2023
Dear Mr. Craig,Thank you for taking the time to tell us about your experience at the ibis Styles Parma Toscanini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Renato Baladelli

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

4/10 Poor

Raylene

Liked: Cleanliness
Disliked: Staff & service
service was dreadful. We booked for an address and they shoved us 1/2 mile down the street. Be careful booking this hotel. I will never stay at Ibis again.
Stayed 2 nights in May 2023
Response from lorenza on May 30, 2023
Dear Raylene,Thank you for taking the time to tell us about your experience at the Ibis Styles Parma. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Renato BaladelliManager

8/10 Good

Narendra

Liked: Cleanliness, staff & service, property conditions & facilities
Good room but difficult to find
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location.
Nice hotel. We were not in the main hotel but in the annex a 5 minute walk away. Big room and big bathroom. The room and bathroom were very clean. The staff in the main hotel were friendly, helpful and efficient. The carpet outside the room was a disaster. The breakfast for 8 euros was amazing. Plentiful and a good choice of dishes. The dining area was well appointed and very pleasant. I was overall impressed with this Ibis, which is in a different league from the ibis hotels we have stayed in, in London.
Stayed 7 nights in Feb 2023

10/10 Excellent

Frances, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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6/10 Okay

Vincenzo

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was very dusty, we could see it accumulating on surfaces. We recommend to clean in a deeper way.

2/10 Terrible

Aref

8/10 Good

Sari

Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
This is not the Ibis Hotel-it’s 1/3 mile away
The room was nice enough except there was absolutely no ventilation and the room was hot and stuffy. The snotty staff said there was a silent fan and they would turn it up, from the real hotel 1/3 of a mile away. It is insulting to be told that and know there was no air coming out of the vent. We asked for a fan and they said they didn’t have any. The air/heat and fan had been turned off and we couldn’t leave the window open because we were on the first floor and because of the bugs. We got up in the middle of the night to open the window to cool the room down. Too bad the windows didn’t open from the top for a bit of air. We were the only ones in that building which was quiet, but also eerie. There was no wifi. Again, the staff said there was and there was the Ibis name but it wouldn’t connect. If we had signed up for breakfast, we would have had to walk 1/3 of a mile back to the hotel. We finally saw a person as we were leaving. The maid was in the hall and had propped all the doors open to get some air. Expedia should not take this listing. Ibis Hotels should not be housing guests way off site. We stayed here because of the Ibis name. Never again!
Stayed 2 nights in Oct 2022

4/10 Poor

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and central
Stayed 2 nights in Sep 2022

6/10 Okay

Jose Salvador

Travelled with partner
Liked: Cleanliness
Old one , minimum maintenance
Stayed 1 night in Sep 2022

8/10 Good

Sofia

Stayed 1 night in Aug 2022

10/10 Excellent

Oliver

Stayed 1 night in Aug 2022

4/10 Poor

Camille

Stayed 2 nights in Jul 2022

6/10 Okay

David

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Jul 2022

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in, the women at the counter was extremely nice and helpful. room clean and good size, great bathroom and towels, nice temperature of the air conditioning.
Stayed 1 night in May 2022

10/10 Excellent

JESSICA

Stayed 1 night in Dec 2021

8/10 Good

robert

Travelled with group
Liked: Cleanliness, staff & service
Great location for key points of interest, single room was quite comfortable for one with double bed.
Stayed 3 nights in Nov 2021

10/10 Excellent

Aldo, Burlingame

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and comfortable room. Good breakfast.
Stayed 2 nights in Oct 2021

10/10 Excellent

Kevin, Norwich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near the centre of Parma, just be warned if you are driving there it is in the traffic free zone and has very limited parking
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019
Response from lorenza on Nov 29, 2019
Dear Sirs, Thank you for taking the time to tell us about your experience at the Ibis Styles Parma. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lorenza Simonetti Sales manager

6/10 Okay

Evelyn, Los Ángeles CA

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms to small and the yellow color was too bright
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Receptions poco simpatici. Moquette anti igienica e poco pulita. Colazione: pochissimo pane e di qualità scadente;poco personale a scapito del servizio.
Stayed 1 night in Oct 2019

4/10 Poor

liliana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from lorenza on Nov 30, 2019
Buongiorno, grazie per aver lasciato la Sua recensione per il nostro hotel Ibis Styles Parma Toscanini. Speriamo di riguadagnare la sua fiducia in altra occasione. Cordiali saluti Lorenza Simonetti Sales Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Clean and nice hotel, good breafast with nice coffe. Excellent location with plenty of restaurants around the corner. Busstop just outside the hotel, walking distance to the railway station
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Aug 2019

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
They have what you need upon request
Good location - near wedding venue for us, sufficiently close to train station. Good air conditioning. Lots of pillows. Firm bed. Iron and ironing board upon request, not very hot though. Bandages upon request, showed them my injuries oops. Good snacks and lemon slushee, complimentary in lobby. Issue with shower draining at certain hours. wifi logged you out pretty/very frequently. Also, when we headed out, they got us a taxi very quickly. I rated low on comfort due to a lot of noise - sounded like they the kitchen was right outside our third floor room, constant banging (vacuum? Mop? Head?) on several walls, construction at weird hours.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The location was ok, but the facilities and service didn't correspond to a 4* hotel.
Stayed 1 night in Aug 2019
Response from Lorenza on Sep 3, 2019
Dear Sirs, Thank you for taking the time to tell us about your experience at Ibis Styles Parma Stendhal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please note that our hotel is a 3-star economy hotel. Best regards Lorenza Simonetti Sales Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown Parma—a nice walk from the train station along the Parma River. Room was clean, tidy and in good repair. Staff were friendly and helpful, with good restaurant recommendations! Breakfast area was tidy and well-stocked with continental breakfast choices.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Simple hotel close to nice areas of the town. Smaller room but worth the rate.
Stayed 1 night in Jul 2019
Response from Lorenza on Aug 5, 2019
Good morning, thank you for taking the time to tell us about your experience at the Ibis Styles Parma Toscanini. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sales Manager

8/10 Good

Marinescu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Maria, Wilmington, DE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the annex which is not close to the reception desk in the main building. There was a heat wave in Europe at that time we were there but their air conditioning is very good. My advice is if you have the chance to include breakfast with your reservation do so. We paid €8 ea for breakfast but it was well worth it. Quite a breakfast spread.
Stayed 3 nights in Jun 2019

8/10 Good

Cesar

Liked: Cleanliness
Disliked: Staff & service
Bad welcome
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Do not recommend
To begin with, the receptionist was really unfriendly, she didn’t even say hi to us. The dependance was a bit far from the hotel and it was very hard to find our rooms, since there isn’t proper signs or anyone who is there to help you. The air conditioner stopped working which was unbearable since it was an extremely hot day. The lift broke so we had to take the emergency stairs which was quite annoying considering our room was in the top floor. We didn’t think it was good value for money at all. We would not suggest you stay here, there are many other places with the same price and better service! Apart from that, the room was nice and spacious.
Stayed 1 night in Jun 2019
Response from Lorenza on Aug 5, 2019
Dear Sirs, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sales manager

10/10 Excellent

AnthonyD, New Jersey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Parma. Good location and reasonably priced.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel a lot and have high standards. We were not disappointed. Everything was in perfect order, staff wonderful and most important clean.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2018

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Parma not sure on hotel
Slightly off main Parma centre, you are soon within the action Yes, we were in the annex, which is actually not near actual hotel, could be a separate hotel but with no reception Rooms were a bit prison c block h, but bed comfortable No hot drink facilities
Stayed 2 nights in Oct 2018

8/10 Good

Merry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - good location
Good location. Very clean and well appointed.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price - clean comfortable room, staff was helpful when I needed to print something, and allowed me to leave my luggage for the day after checkout. Central location.
Stayed 1 night in Sep 2018