Superior Double Room, Ensuite
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Reviews of St Botolph's Hotel Colchester

3 out of 5
St Botolph's Hotel Colchester
4 Saint Botolph's Circus, Colchester, England

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 45 reviews" "
Rating 8 - Good. 18 out of 45 reviews" "
Rating 6 - Okay. 7 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 3 out of 45 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Vikkie

Liked: Staff & service
Convenient location!
Perfect location for Colchester town centre. Ideal for an overnight stay, maybe 2 nights at the most. Beds were cheap, shower needed a proper clean, towel rail heater wasn't working and tea tray wasn't replenished. Breakfast was nothing special, although it was cooked well. Host was very pleasant and check in and out was straight forward.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely breakfast 🍳 and room big and clean and comfy😍 definitely recomend 💯
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect if you need a place to sleep, clean and comfortable. The breakfast was great.
Stayed 1 night in Jan 2019

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

2/10 Terrible

James

Disliked: Property conditions & facilities, room comfort
shocking
'bed' was two mattresses chucked on top of each other
Stayed 2 nights in Jan 2019

4/10 Poor

Emily

Liked: Staff & service
Disliked: Cleanliness
Bathroom
The bathroom was cold, the shower was not good because the water went from cold to hot, and then it was hot for 5 minutes, and then went cold again.
Stayed 1 night in Jan 2019

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place but very dodgy area at night
Stayed 1 night in Jan 2019

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Room comfort
Basic and clean
The gent who checked us in was pleasant enough and took us to the room, good job as it’s a maze of corridors, staircases and doors requiring key pass entry. The room itself was ok and clean. However, the bed was extremely soft and uncomfortable not conducive to a good sleep. The bathroom looks almost new, the shower itself wasn’t very powerful and the it was impossible to change the water temperature. The worst thing was the location mainly for the external noise. The room was facing the main roundabout and the traffic noise was constant until about 4.30am. Thank you to the motorcyclist who kept riding round town for several hours revving the engine and making as much noise as possible to keep us awake. It is the main walking route to a busy night club, so we had the pleasure of drunken shouting and arguments to also disrupt our sleep. The breakfast was OK nothing special cooked by the person who checked us in the night prior. Parking is offsite but close by you can pay by phone/email which was very useful. Free WiFi which was quite speedy and didnt drop out.
Stayed 1 night in Jan 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good value for what we paid but the bed was uncomfortable.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Noisiest hotel I have ever stayed in.. hotel is next to one of busiest roundabouts in Colchester.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad food and noisy
This experience was way below our expectations. It was very noisy in the room. The food tasted like it wasn't fresh and was rather scanty and not filling. No fruits to go with the meal or even a breakfast menu. The food that came was burnt. One of the curtains was broken and although they eventually fixed it the next day, we had to sleep with the window exposed and we were basically told to manage it. As if nothing was going to be done about it.
Stayed 3 nights in Dec 2018

8/10 Good

Leslie, Worksop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
For 1 night the price was good clean through out Good location drinks a bit expensive But over all a good experience
Stayed 1 night in Nov 2018

10/10 Excellent

Pete, Cleveleys lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel right next door to Colchester town station. Run by the owner who seems to do most things himself, very well.
Stayed 3 nights in Nov 2018

2/10 Terrible

Hollybarn, herts uk

Disliked: Staff & service, property conditions & facilities, room comfort
Really not for us
I am so sorry to have to leave such a negative review and I really don’t understand how this hotel has attracted anything other than one star reviews but here is our experience anyway. My two daughters and I booked a two night stay to attend a family wedding. Our confirmation said that check-in is available until 10:30pm but when we arrived shortly before 8:00pm everything was locked up and we had to phone the hotel number to get someone to let us in. We were shown to our room which was large but fronted onto an extremely busy roundabout. The weather was particularly hot so the windows were fully open and although the room was still at sauna temperatures we could not have a conversation over the roar of traffic. Dismayed I sat on the bed and I’m afraid I can only agree with the previous review that compared the bed to sitting in a bowl of blancmange. Although we had only been there half an hour or so we handed the keys back and drove down the road to the Premier Inn where we had a lovely stay. The chap who had shown us to our room did promise a refund for the second night which we never received but to be honest it was never about money, we could not have stayed there at any cost.
Stayed 2 nights in Jul 2018

6/10 Okay

Carolyn

Needs better bedding
Owner is making improvements, but needs to sort out water pressure and desperately needs to invest in new mattresses, ours was lumpy and our friends had one that totally snack to the middle. Other than that it was fine.Owner is a young man trying to do it all himself - I wish him good luck.
Stayed 1 night in Aug 2018

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant overnight stay in fresh hotel.
We had a very pleasant overnight stay at St Botolph’s Hotel when we visited Colchester for a family wedding... Fresh and clean rooms with a comfortable bed. Breakfast was freshly cooked and tasty. The only downside was the parking... the public car park behind the hotel was a bit pricey for what was effectively from 2pm to 11am the following day... had to keep topping up via mobile app. I’m sure if we’d not been in such a rush for the wedding we could’ve found a better way of doing things. This didn’t detract from the stay though and we would definitely stay there again.
Stayed 1 night in Aug 2018

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for getting an early train.
Just an overnight to catch a morning train. The room was fine, but up too many flights of stairs for my liking - oddly, the trip down by a convenient external staircase seemed much shorter. The only person I met was a very polite and friendly guy who seems to do everything. Other guests suggested he was very helpful, though I didn't need much. I had a water problem due it seems to poor pressure - not a big deal. Altogether a very clean, well-organised small hotel with a competent guy in charge who looked out for my comfort. No aircon or fridge, and those people who are sensitive to traffic noise might have a problem - I didn't. Recommended. Oh, loads of electrical points for tablets etc, and OK wi-fi.
Stayed 1 night in Aug 2018

10/10 Excellent

Tin Wu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
A small hotel. Good location. Good service. The food in the restaurant was good. Breakfast was excellent. Spacious room. Will visit again.
Stayed 3 nights in Jul 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable for my needs, water pressure in the shower not great. The room and breakfast were great.
Stayed 1 night in May 2018

8/10 Good

Marc, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel
The staff where very friendly and the breakfast was good! I enjoyed my stay overall, would stay again if in Colchester

8/10 Good

Derek

Liked: Cleanliness, staff & service, room comfort
Good for 1 night stays
Service good and efficient, bit of a rabbit warren with plenty of stairs. better signage would help. Breakfast was good and tasty, evening menu slightly expensive.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, well situated hotel, great breakfast
Good standard hotel well positioned next to Colchester Town railway station and walkable to town centre and main tourist area in Colchester Excellent quality food, beautifully presented Staff keen to be helpful. Room comfortable. Would stay again

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Brilliant customer service, room clean and basic, unfortantely it was snowing when I stayed so couldn't do much activitys but I did manage to do some shopping.
Stayed 1 night in Feb 2018

10/10 Excellent

Kamonpha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient, friendly, value for money.
The hotel was centrally placed, close to the town centre within walking distance to bars shops and local attractions. We were greeted by the manager who took our bags to our room. The room itself was immaculately clean and was very spacious and well equipped with a good range of toiletries, towels and furniture. Access to the rooms was convenient and easy. Most rooms are located upstairs so there are a few flights of stairs but this wasn’t a problem. The manager was really helpful in showing us the restaurant menu which looked lovely but we already had other plans. A really nice touch was that we slept in late but we’re still offered our complimentary breakfast when we checked out at 12. We opted for a bacon sandwich instead of the full English which was lovely, quality ingredients and fresh, luxury quality black tea. We will definitely use this hotel again rather than using some of the better know town centre hotels which seem old and tired in comparison as we travel to colchester often.
Stayed 1 night in Feb 2018

6/10 Okay

Simon, Dorset UK

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Noisy location and uncomfortable bed....
The location is on a very busy road/roundabout so there is lots of traffic noise. The bed was also very uncomfortable - as very very soft mattress - so sleep was dificult especially with the noise from the road. I wouldn't stay here again.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay! The staff were attentive and breakfast was great! Would stay again. Only thing that could have made the stat better would have been a full length mirror in the room.
Stayed 2 nights in Feb 2018
Response from Peter on Feb 8, 2018
Thank you for your review, we are getting the mirrors soon. Kind regards, Peter

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Peter on Feb 8, 2018
Thank you Jackie! Kind regards, Peter

10/10 Excellent

Y H J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower
Everything was good, the room, the service, the breakfast, except the water for shower is either very hot or cold
Stayed 1 night in Jan 2018
Response from Peter on Feb 4, 2018
Dear J, Thank you for your feedback! We work on the shower pressure issue. Kind regards, Peter

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
This hotel has only been open 6 weeks so everything is modern and clean. The owner is very friendly and welcoming. Large restaurant, with a good menu and very reasonable prices- I had their goulash which was great. Location wise- St Botolphs isn't the nicest part of Colchester but its very close to the shops and castle and right next to Town Station which is handy.
Stayed 1 night in Jan 2018
Response from Peter on Jan 28, 2018
Thank your for your kind comments Alex! Kind regards, Peter

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unassuming frontage hides excellent hotel
Arrived late in the evening and was welcomed by staff member who immediately asked if I needed any food and sorted me some soup and homemade bread which were both fantastic. Room was clean, modern and comfortable with excellent wi-fi acces. This hotel may not look much from the outside but combine the attentive, friendly staff with the excellent rooms and great price it's a winner!
Stayed 1 night in Jan 2018
Response from Peter on Jan 19, 2018
Dear Zoe, Thank for your taking the time to write a review ! I am glad to hear that you enjoyed your stay with us. Kind regards, Peter

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I justa stay one night, it is near colchester town and the food is great. The bed are a little bit uncomfortable
Stayed 1 night in Jan 2018
Response from Peter on Jan 19, 2018
Dear Guest, Thank you for your review! All of our beds are new but unfortunately no mattress offers the right features for absolutely everyone, sorry if you felt that it was uncomfortable for you. Good to know you enjoyed your meal with us. Kind regards, Peter

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and lovely breakfast
Nice room and lovely breakfast. A little bit on the chilly side initially, but there were two radiators in the room which dealt with that in no time. Hot water seemed to take a while to come through, but once it was there it was fine.
Stayed 5 nights in Dec 2017
Response from Peter on Jan 9, 2018
Dear Chloe, Thank you for your kind comments. Kind regards, Peter

8/10 Good

Tony, colchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Never noticed it was there before looking on trip advisor and I must admit it’s a very nice hotel and staff were more than helpful and very polite
Stayed 1 night in Dec 2017
Response from Peter on Dec 24, 2017
Thank you Tony! Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room and really enjoyed the breakfast.
Stayed 1 night in Dec 2017
Thank you for your kind comments!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Appalling, the staff were friendly and show you personally up to your room but the room I was put in was terrible for saying it's just been done up. There was paint smeared all over the bathroom tiles, loose cables all over the floor and a fire safety risk (which has been reported to the local fire service) as live electrical cables are touching/wrapped around hot water copper pipes. Even the fire doors at the bottom of the stairs were chained shut! I won't be staying there again.
Stayed 1 night in Dec 2017
Dear Guest, Thank you for submitting your review and brought some very important issues to my attention. Between 17th October and 10th November 2017 a full electrical inspection and installation were carried out. All wiring, blockers, switches which could cause issues had been removed/replaced. Also a magnetic access control system were installed on our exit doors (connected to the fire alarm system). Our electrician could not find any wiring around copper pipes etc. Would you be kind enough contact me with further details please? I spoke to the local fire servce and they most welcome to carry out their inspection If you feel unsafe in any hotels inthe future I would like to suggest speak to the management straight away we can help. Sincerely Yours, Peter

8/10 Good

Moape

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and good service.
Location is on a busy roundabout. It would help if hotel name is clearly marked up in big letters due to location.
Stayed 1 night in Dec 2017
Dear S. M. Thank you for your constructuve comments! I fully agree with the lack of signage, on the side of the building is already up and visible, the front signage going up during next week. Hope to welcome you here again soon! Best regards, Peter

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel
Rigtig godt hotel, vis vi skal sige lidt så kan trafikken høres meget tydligt. Men der er mega god servis
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing calm
Nice, clean large rooms. Food was great. Free WIFI
Stayed 1 night in Dec 2017
Response from Peter on Dec 10, 2017
Thank you for your comments! Best regards, Peter