Dining

Reviews of Ramada by Wyndham Coeur d'Alene

2.5 out of 5
Ramada by Wyndham Coeur d'Alene
2303 N 4th St, Coeur d'Alene, ID

Reviews

6.8
Rating 10 - Excellent. 256 out of 1006 reviews" "
Rating 8 - Good. 276 out of 1006 reviews" "
Rating 6 - Okay. 192 out of 1006 reviews" "
Rating 4 - Poor. 176 out of 1006 reviews" "
Rating 2 - Terrible. 106 out of 1006 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Betty

Stayed 1 night in May 2024

8/10 Good

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub wasn’t clean but everything else was good
Stayed 1 night in May 2024

8/10 Good

Jyotirmaya

Liked: Cleanliness
Standard and cheap with clean location
Stayed 1 night in May 2024

6/10 Okay

Brenda, Rimbey

Liked: Staff & service
Disliked: Amenities
average
Stayed 2 nights in May 2024

8/10 Good

Shawn

Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hardest part was finding the parking lot. It is essentially the turn right before entering the freeway. The staff was nice, welcoming and helpful.
Stayed 1 night in May 2024

8/10 Good

Betty

Travelled with partner
Good location
Stayed 1 night in May 2024

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After booking I saw several ratings that made me nervous. However I was pleasantly surprised about just about everything! It’s not a high end hotel but it surely is a solid choice for easy, clean, and reliable. I will stay there again without hesitation.
Stayed 2 nights in May 2024

6/10 Okay

Kathleen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is an old hotel that was ‘renovated’ . Whoever painted the walls got paint everywhere. It’s in the ceiling, mirror, doors…. It just follows that lack of maintenance. Windows are filthy and grass was not mowed. For the price I expected a much nicer experience.
Stayed 2 nights in May 2024

8/10 Good

Benjamin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Area around property seemed like a sketchy neighborhood but overall, breakfast was good, rooms were very clean and nice, staff was extremely helpful and welcoming.
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed Meeting The GM Ryan, He Is A Nice Respectful Outgoing Guy!
Stayed 2 nights in May 2024

10/10 Excellent

Helena

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
Generous front desk, easy to reach on the phone
Stayed 1 night in May 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
liked location for what we needed
Stayed 2 nights in May 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. The breakast choice was perfect.
Stayed 3 nights in May 2024

10/10 Excellent

GARTH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HAS EVERYTHING WE NEED. GREAT PRICE ALSO.
Stayed 1 night in Apr 2024
Response from Ryan on May 3, 2024
Thank you so much for your feedback! We appreciate your business.We hope you stay with us again should you ever need to travel near Coeur d'Alene again.

4/10 Poor

Tina

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The rooms were dirty and I had to clean it. I tried to change rooms but they said all of the rooms were the same. Very grungy rooms. We went to Safeway and bought cleaning supplies. Came back and spent 30 minutes cleaning. The bed seemed to be clean, no spots or anything. The curtains were absolutely filthy, literally greasy, dirty spots. Never, ever will stay at this hotel again.
Stayed 2 nights in Apr 2024
Response from Ryan on May 3, 2024
Responses like yours matter, and we would have appreciated the opportunity to resolve all of your concerns while you were here. Your satisfaction is important to us. If you wish to discuss this further, please reach out to us directly.

4/10 Poor

Tim

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet was not working properly! 1 hand towel was supplied for two people
Stayed 2 nights in Apr 2024
Response from Ryan on May 3, 2024
Thank you for sharing about the issues you experienced during your stay. Though we would have loved to resolve this issue while you were here, please feel free to contact us directly if there's anything we can do to make this right for you.

4/10 Poor

Raymond

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had not been cleaned properly. There was hair in the bathroom sink and the base of the toilet was dirty and had hair around it. There was a dried spill on the floor of the bathroom. Hair on the bed skirt and floor. The bedding was clean and the bed pleasant to sleep in. It was late and we were exhausted or we would have gone to a different hotel. Breakfast was standard fare, clean enough.
Stayed 1 night in Apr 2024
Response from Sadie on Apr 17, 2024
Thank you for taking the time to reflect on your stay. The account of your stay doesn't match our level of standard and we would like to make things right. Should you wish to discuss your stay further, or if there is anything we can do for you, please feel free to reach out to us directly.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room and close to downtown
Stayed 1 night in Apr 2024
Response from Sadie on Apr 18, 2024
Clean and convenient is what the Ramada Team strives for. We value your feedback, as well as your business.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Sadie on Apr 13, 2024
Thank you for being the best part of Ramada. We value your feedback. It was a pleasure to serve you and we hope to see you again, soon.

6/10 Okay

Jessica

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Property was decent staff was excellent unfortunately for our stay the cable was out but we were accommodated with a different room with a smart TV Wi-Fi was mediocre. Had to use my hot spot.
Stayed 1 night in Apr 2024
Response from Sadie on Apr 13, 2024
Thank you for sharing about your stay with us, We truly appreciate your feedback, and your business, Safe Travels.

4/10 Poor

Ken

Disliked: Property conditions & facilities
Pool needs complete redo. Hot tub discussing. NO TV
Stayed 1 night in Apr 2024
Response from Sadie on Apr 10, 2024
Thank you for sharing your feedback. We hope to better serve you in the future. We truly appreciate hearing about your experience, and if there is anything we can do for you, please contact us direct. We would like to personally address any concerns you may have.

6/10 Okay

Crystal

Travelled with partner
Liked: Staff & service
The hotel staff was very friendly and it was in a nice location. Bathroom shower repair was less than desirable.
Stayed 1 night in Apr 2024
Response from Sadie on Apr 10, 2024
Thank you for sharing such a thoughtful and detailed account of your stay. We value feedback like yours, as we are always looking to improve the quality of our guests stay. We appreciate your business. Thank you for choosing Ramada.

6/10 Okay

Jacqueline, Graham

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sadie on Apr 10, 2024
Thank you for reflecting on your most recent experience with us at the Ramada by Wyndham Coeur d'Alene. We hope to better serve you in the future and hopefully earn a 5/5 rating. We appreciate your patronage.

4/10 Poor

rachel

Stayed 4 nights in Mar 2024
Response from Ryan on May 3, 2024
We appreciate your feedback. Our staff at the Ramada Coeur d'Alene are always striving to improve. We hope to better serve you during your travels.

4/10 Poor

Tres

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Trim was falling off the walls, room was totally out of toilet paper, pool and hot tub were nasty and not clean
Stayed 1 night in Apr 2024
Response from Sadie on Apr 7, 2024
Thank you for sharing feedback from your recent stay with us. We pride ourselves on ensuring all of our guests depart feeling more than satisfied with their stay, and the account of your stay doesn't match our level of standard. Should there be anything we can do for you, please feel free to contact the hotel directly, as your complete satisfaction is important to us.

8/10 Good

Linn

Travelled with family
Liked: Cleanliness, staff & service
An older property that needs some updating. Over all pretty clean. Overall the staff was nice and they were helpful. Did have problems on the day we left with a staff member. Also the poor breakfast lady seemed so busy. She couldnt keep up with the need for more food.
Stayed 3 nights in Mar 2024
Response from Sadie on Apr 7, 2024
Thank you for sharing about your experience. We appreciate the detailed and thoughtful account of your stay, as we carefully read and consider all feedback valuable, as we are always looking for ways to make those needed changes to improve guest satisfaction, We hope to serve you in the future. Thank you for being the best part of Ramada.

6/10 Okay

Wenix

Liked: Staff & service
Disliked: Cleanliness
room 118 was right next to pool it was loud till 11 pm and first thing pool open and smelled like Clorine from pool being so close.
Stayed 2 nights in Mar 2024
Response from Sadie on Apr 7, 2024
Thank you for sharing your feedback. We appreciate the time you took to reflect on your stay, and we even appreciate hearing how we could have improved the quality of your experience. Your complete satisfaction is important to us, if there's anything we can do for you please feel free to contact the hotel directly.

6/10 Okay

Rocio

Someone opened our room door at about 9:20am Sunday 31st. 2024 and it was not room service. My husband was awake while the rest of us were sleeping and he saw when this unidentified guy opened the door and my husband quickly said why he was in our room. He left right away. My husband came right after him but he was gone. I came to the office and there was no one to explain what had happened. They called the maintenance guy on duty and he said it wasn’t him. The girl at the front desk said she would be right back, she was gonna talk to the person training her. She did come back but nothing was done about it cause she just looked at me and went back to her chair. I mean this is safety problem we’re talking about! They couldn’t even check cameras? Someone literally had a key to open our room door because that’s how they opened it! With a key!! Scary!
Response from Sadie on Apr 7, 2024
Thank you for sharing about your experience. We take these matters very seriously and would like to inform you that this matter was investigated and concluded that this was a housekeeping employee attempting to service your room. We would still like to apologize for the confusion and intrusion and would like to make things right. If there is anything we can do for you, please feel free to reach out to us directly so we can personally address your concerns. Your complete satisfaction is important to us.

6/10 Okay

Keith

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property is quite run down, nightly rates should be less then $100 a night
Stayed 1 night in Mar 2024
Response from Sadie on Apr 7, 2024
Thank you for sharing about your experience. We truly value your business and feedback. Thank you for selecting Ramada by Wyndham Coeur d'Alene.

10/10 Excellent

Kristina

Stayed 1 night in Mar 2024
Response from Sadie on Apr 25, 2024
Thank you for sharing about your stay with us. The Ramada Team is pleased to see you enjoyed your stay with us. We appreciate your business. Safe Travels.

10/10 Excellent

Randi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room and property were kept well maintained and clean. Staff were friendly and very helpful
Stayed 2 nights in Mar 2024
Response from Sadie on Apr 7, 2024
Thank you for the honest and thoughtful review, we truly appreciate your feedback and we hope to be considered for future travels. Thank you for choosing Ramada.

10/10 Excellent

Kristina

Very helpful and nice customer service
Stayed 1 night in Mar 2024
Response from Sadie on Apr 7, 2024
The Ramada Team is pleased to see you enjoyed the service, that's what we strive for. It was a pleasure to serve you and we hope to be considered for future travels.

10/10 Excellent

Izolda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot tub
Stayed 1 night in Mar 2024
Response from Sadie on Mar 25, 2024
It was a pleasure to serve you and your family. We are pleased to hear you enjoyed the hot tub as well. We hope to see you again, soon. Thank you for being the best part of Ramada.

10/10 Excellent

Marvin

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the entrance to the hotel could be marked better
Stayed 1 night in Mar 2024
Response from Sadie on Mar 22, 2024
Thank you for sharing about your stay with us. Your feedback is truly appreciated, as well as your business. We hope to be considered for future travels to Coeur d' Alene.

10/10 Excellent

Julie

Stayed 1 night in Dec 2023
Response from Sadie on Mar 20, 2024
Your time and business are valuable to us, so thank you for taking the time to reflect upon your stay with us. We hope to be considered for future travels. Thank you for choosing Ramada.

2/10 Terrible

Jennifer

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Sadie on Mar 18, 2024
Thank you for providing us feedback from your experience. We are sorry to hear we weren't able to earn your business. Safe Travels.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay.
Stayed 1 night in Mar 2024
Response from Sadie on Mar 17, 2024
The Ramada Team is pleased to hear you enjoyed your stay. We truly appreciate the time you took to share and we hope to see you again, Thank you for your patronage Safe Travels.

10/10 Excellent

Jelena

Liked: Staff & service, property conditions & facilities
The customer service is why I would come stay here again. An employee helped jump my car when I left my dome light on. I went in to ask them to not tow my car until I came back with help later that evening and she went way out of her way to get it figured out for me
Stayed 3 nights in Mar 2024
Response from Sadie on Mar 14, 2024
We are pleased to hear our team was able to offer assistance to you. We strive to provide excellent service and we look forward to sharing your kind words with our team. We hope to see you again, soon. Thank you for choosing Ramada.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great 2 night
Stayed 2 nights in Mar 2024
Response from Sadie on Mar 11, 2024
The Ramada Team is pleased to be informed you enjoyed your stay. We appreciate being selected for your visit to Coeur d'Alene. We hope to see you future travels.

10/10 Excellent

Francisco Ceferino

Liked: Cleanliness, staff & service
Non/smoking, parking easily accessible, nice and friendly staff.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 3, 2024
We are so happy you enjoyed your stay with us! We hope to see you again soon!

4/10 Poor

Patrick

Disliked: Cleanliness, property conditions & facilities
This particular establishment is in need of re-model and upgrades. The room phone did not work, and it was hard to figure out the Television Workings. The hallway tiles were cracked, and worn out, as well as the carpet in my room, and throughout.
Stayed 7 nights in Feb 2024
Response from Sadie on Mar 2, 2024
Thank you for sharing about your experience. It is our intention that all of our valuable guest depart feeling satisfied with their stay. If there is anything we can do for you, please feel free to contact the hotel directly. We appreciate your business.

2/10 Terrible

Rebecca

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Understaffed. Hasn’t t been cleaned in 10 years. We all came home sick.
Stayed 2 nights in Feb 2024
Response from Sadie on Mar 2, 2024
Here at Ramada, guest satisfaction is the highest priority, if you weren't completely satisfied with your stay we hope to make things right. Should there be anything we can do, or you wish to discuss your stay further, please do not hesitate to contact the hotel directly so we can personally address your concerns.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The beds were very comfortable, breakfast was good. The pool was cold and needs updating with paint chipping off the floor. There was what looked liked dried pee around the base of the toilet...so gross. There were some very rude guests staying around us slamming doors and screaming in the middle of the night, which added to the not great experience.
Stayed 2 nights in Feb 2024
Response from Sadie on Feb 23, 2024
Thank you for taking the time to leave such a thoughtful and detailed account of your stay. We would love an opportunity to make things right with you, as your satisfaction is very important to us. Should you wish to discuss your stay further, please do not hesitate to contact the hotel directly so we can personally address your concerns.

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Sadie on Feb 23, 2024
The Ramada Team is pleased to see you enjoyed your stay. We truly appreciate your feedback and we hope to be considered for future travels.

8/10 Good

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you, really like this place.
Stayed 1 night in Feb 2024
Response from Sadie on Feb 19, 2024
Thank you for taking the time to reflect upon your stay, It was a pleasure to serve you. Thank you for being the best part of Ramada. Safe Travels.

4/10 Poor

Brad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sadie on Feb 23, 2024
Thank you for taking the time to reflect upon your stay with us. Your complete satisfaction is important to us, If there is anything we can do for you, Please do not hesitate to contact the hotel directly.

10/10 Excellent

brett

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price
Stayed 1 night in Feb 2024
Response from Sadie on Feb 19, 2024
We are pleased to be informed you enjoyed your stay with us at the Ramada by Wyndham Coeur d'Alene. We truly appreciate your business. We hope to be considered for future travels.

8/10 Good

Peggy Sue

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Sadie on Feb 19, 2024
Thank you for choosing to stay with us during your visit to Coeur d'Alene. We truly appreciate your patronage, and your feedback. We hope to see you for future visits. Safe Travels.