Coal Center Vacation Packages

I had called the week prior to our stay to make sure it was okay to check in earlier than 3PM as we came from out of town for a concert and needed to be settled prior. The woman I had talked to on the phone was very accommodating and said we could come early. When we got there the day of our reservation, we had barley gotten out of the car when a man asked if we were there to check in, I said yes and immediately he said check in is at 3pm come back then. I told him I called earlier to confirm an early check in time, he told me they were very busy the night before and were still cleaning rooms. He was very rude but finally took us into the lobby and checked us in early as I had asked for. The room was clean and tidy, air conditioner didn’t work the best, and pillows were very flat. Over all 4/10, could have been much better.

Only used the place to get ready for an event and to sleep. Everything was as described

It was just ok. Maybe Pittsburgh needs to get a Ritz or Four Seasons.

Don’t stay in room 226 the beds are squeaky and did not get a good not sleep .We had four people in room they only gave us 3 towels. Needed extra pillows they didn’t have that either. If you’re looking for a continental breakfast this isn’t the place for that.Its next to highway and our window was by it so traffic was loud .

Other than i light in bathroom not work the room was nice. The check in staff could have been friendlier .