Cleveland Vacation Rentals

"The room was spacious and clean. This was the most comfortable hotel bed I’ve ever slept on! The breakfast was fresh and yummy. "

"Check-in took 45 minutes. All else was fine."

"The room was comfortable and quite clean. But there was no Wifi in it, no access point to join even. It’s close to the airport but the shuttle service from the airport was so chaotic. Three shuttles with the name that I was told to look for showed up before one driver would take us - it’s a shared shuttle so some drivers only go to certain hotels. The staff were friendly and helpful."

"For an American breakfast it was good. Disappointing on 2nd day with no bacon. Staff were very helpful and friendly. Airport shuttle was helpful. Bar staff were on the ball and an excellent evening meal had"

"Staff was nice, room was spacious and pillows were great!"

"Second time at this property. Will always come back."

"Person in the front desk used a sarcastic tone. We showed up early because we had a 5 am flight. Went to drop off luggage at 10 and was told to check back at noon. Came back at 1:30 and the same person told me that check in was at 3. She had just told me to keep checking. Was not helpful, told me they could not guarantee a 3 o’clock check. My hotels.com app said check out wat at 12. Staff was calling me to leave at 11:20am. I mentioned the info I had on my phone and she told me that the information was incorrect and I had to leave. It was embarrassing. Just found out I got charge for parking 140 dollars even though I went and told them I would not park my car at the garage. Got charged anyway after I was told I wouldn’t. Housekeeping never cleaned our room in the 4 days we where there. Went into our room once and only made the bed badly. Did not take out trash once and replaced water bottles. I travel 150 nights a year and it was one of the worse experiences of my traveling career."

"My wife and I have been here twice and totally enjoyed our selves both times . The staff was amazing . Very helpful and friendly . Didn't have to go far to enjoy all the good things around the entertainment areas and nice places to eat and shop if needed . Very comfortable room and bed . Good breakfast and great hot tub and pool area"

"Vallet fast and efficient. Rooms spacious and clean. Modern and up to date."