Queen Room

Reviews of The Clipper Inn

3 out of 5
The Clipper Inn
126 State St., Clayton, NY

Reviews

8.2

Very good

Rating 10 - Excellent. 87 out of 209 reviews" "
Rating 8 - Good. 78 out of 209 reviews" "
Rating 6 - Okay. 25 out of 209 reviews" "
Rating 4 - Poor. 12 out of 209 reviews" "
Rating 2 - Terrible. 7 out of 209 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Fred

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was fine
Stayed 1 night in May 2024

8/10 Good

TRUDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
E erything was perfect for us.
Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Always a good stay at the Clipper Inn! The owner is hospitable and it’s pretty close to things.
Stayed 1 night in Nov 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from the Guy on Oct 23, 2023
Cheri,Thank you for taking time to let us know how we are doing. I will share with the staff.Take careMichael

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October getaway
The rooms were very clean and comfortable. Staff was friendly. Would stay there again.
Stayed 3 nights in Oct 2023
Response from The Guy on Oct 23, 2023
Laurie, Thank you for the kind words. Our cleaning staff has been doing a great job this season. Hope to see you again soon.Take careMichael

10/10 Excellent

patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location was perfect
Stayed 1 night in Oct 2023
Response from The Guy on Oct 23, 2023
Patricia,We are so glad you enjoyed your stay at The Clipper. Thank you for taking the time to share.Take careMichael

2/10 Terrible

SUSAN

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Guy on Oct 23, 2023
Not sure what went wrong here. Please give me a call at The Clipper to see if there is anything we can do to correct whatever the issue was.Thank youMichael

6/10 Okay

Theresa

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay!! It’s a cute and quaint motel with friendly and helpful staff. Shared places we should visit and they even gave us dessert because it was our anniversary!! We will definitely be going back! Thank you! Shawn and Debb😊
Stayed 2 nights in Sep 2023
Response from The Guy on Oct 23, 2023
Shawn and Debb,Thank you for the kind words. We are so glad we hit the mark with your stay at The Clipper. Hope to see you again soon. Take careMichael

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved everything about the Clipper Inn! It was perfectly located and had all the amenities of a large hotel, with a hometown feel (we loved the screen door)! The beds were very comfortable and the room and bathroom were immaculate. We would definitely stay here again and highly recommend it!
Stayed 2 nights in Aug 2023
Response from The Guy on Aug 27, 2023
Ronald, Thank you for taking the time to write this review. So glad you enjoyed your stay at The Clipper. We have a very didicated staff, which we are very thankful for, and are continuing to make improvements on the property. Again, thank you and hope to see you back again soon.Michael

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking area had just been paved so sprinklers were difficult to avoid but staff did move them upon request
Stayed 4 nights in Aug 2023

8/10 Good

Marianne

Stayed 1 night in Aug 2023

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved the stay, bed not so much...
Loved the charm, real keys, clean room, nice outdoor seating, friendly all around. The only downfall was the bed. Needs new matresses and pillows.
Stayed 1 night in Aug 2023
Response from The Guy on Aug 16, 2023
Thank you for taking the time to review. Glad you enjoyed your stay. I will go through the beds this fall to check for issues.Take careMichael

10/10 Excellent

Rebbecca S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from The Guy on Aug 16, 2023
Regecca,We are glad you enjoyed your stay. We have new cleaning staff this year and we are hearing good things. Take careMichael

10/10 Excellent

Jane

Stayed 1 night in Jul 2023

10/10 Excellent

Wesley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from The Guy on Aug 16, 2023
Wesley,We are constantly trying to improve. This year we added an ice machine closer to the motel rooms to make it more convenient. Thank you and take careMichael

10/10 Excellent

Michael W

Liked: Cleanliness, staff & service, property conditions & facilities
A great little motel in a charming town
Stayed 1 night in Jul 2023
Response from the Guy on Aug 16, 2023
Michael, thank you for taking the time to review. Clayton is a great little community with a lot to offer. At the Clipper we are happy to be a part of Clayton's good parts.Take careMichael

10/10 Excellent

Lisa

Stayed 1 night in Jul 2023

10/10 Excellent

Veronica

Travelled with partner
We loved the property and the room. I highly recommend. Very quaint and cozy.
Stayed 2 nights in Jul 2023
Response from The Guy on Aug 16, 2023
Veronica,Thank you for the kind words. Our new cleaning staff is doing a great job.Take careMichael

10/10 Excellent

Mary, Roxbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from The Guy on Aug 16, 2023
Mary,Glad you enjoyed your stay. Looking forward to seeing you again.Take careMichael

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for an overnight
Simple, clean, convenient, quiet, a bit “retro”.
Stayed 1 night in Jul 2023

6/10 Okay

Christopher

Travelled with group
You could tell that it was a smoking room prior to my check in. I am hypersensitive to smoke so it wasn't a good nights sleep on top of the room next door's dogs barking til midnight then they stopped and the occupant was slamming dresser drawers shut. I complained to management the next day and was basically blown off.
Stayed 1 night in Jul 2023

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a quaint roadside motel that you might have stayed in with your folks in the 60’s/70’s. A hidden gem of a restaurant attached. A fabulous meal: 4-star quality!
Stayed 1 night in Jun 2023
Response from The Guy on Aug 16, 2023
Elizabeth,We are so glad you enjoyed your stay with us. The restaurant does have a great reputation. We are glad you liked the restaurant as well. We look forward to seeing you again.Take careMichael

10/10 Excellent

Kathryn

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you to the Clipper! I think the best place to stay in Clayton. The staff is always warm and inviting.
Stayed 1 night in May 2023
Response from Michael on Jun 1, 2023
Thank you for taking the time and the kind words. we have some new cleaning staff and are very happy with the improvement. Getting staff was very difficult for a couple of years, but things are back on track now.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from Michael on Jun 1, 2023
Thank you for taking the time to rate us. It means a lot to us. take care.

10/10 Excellent

Corinthia

Stayed 1 night in May 2023
Response from Michael on Jun 1, 2023
Thank you for the 10 out of 10. We have new cleaning staff that are getting things ship shape, and are constantly trying to improve.

6/10 Okay

gord

Stayed 1 night in May 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel
Very nice place to stay. Appreciated the room service check-in daily too!
Stayed 2 nights in Mar 2023
Response from Michael on Mar 29, 2023
Patricia,Thank you for the kind words. We try to constantly make improvements. This year we are adding an ice maker at the motel so that guests do not have to go to the restaurant to get ice. Glad to have you staying with us and hope to see you again.Take care

8/10 Good

jifang

Good
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

4/10 Poor

Gary

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Upon arrival room door was open rear window was unlocked, no peep hole in door, staff enters without knocking or announcement , spiders and webs in corners and flys infested room. Bedding is very worn and torn.
Stayed 4 nights in Sep 2022

8/10 Good

Janet

Stayed 2 nights in Sep 2022

8/10 Good

Libby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was small but nice for a one night stay. But bed was comfortable... Very affordable.
Stayed 1 night in Aug 2022

10/10 Excellent

RONALD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you CLIPPER INN !!
We had some special requests and they met them all with out question. Room was spotless and well equipped. Really enjoyed the free coffee in the morning and the refrigerator items as we sat on our chairs and table right outside the door!! The restaurant is a step above what a lot of ppeople see. Once you dine there you will understand what a bargain it is, quite a step up in class and loved by us.
Stayed 3 nights in Aug 2022

8/10 Good

Mary

Liked: Cleanliness, staff & service
The only thing we did not like was the small bathroom
Stayed 1 night in Aug 2022

8/10 Good

Lynda

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Very friendly check-in, good parking. Our room was ok, door was warped or something allowing light in & turned out also, ants. Didn't realize it until late when going to bed, a few were crawling on the covers. Left too early to tell anybody in the office. I feel we got an older room behind a fence which blocked our view, the majority of their rooms looked much better.
Stayed 1 night in Aug 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Very convenient
Stayed 3 nights in Aug 2022

6/10 Okay

Elizabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Spent a few days at the hotel with my husband and our two teens. Usually Leary of “motels” but read other reviews that said it was very clean so decided to give it a shot. The gentleman who checked us in was friendly and welcoming. Unfortunately, we were put in a room that I don’t think is used much. The other rooms (1-6) may have been better. Ours smelled very musty. Walked in to find several spiders and webs all around the room. (This is to be expected to some extent near bodies of water, but there were a lot). We took care of most of them ourselves and called the front desk to take care of a big one in the window. Then we kept finding big black ants in the room. I knew the staff had gone home at that point in the evening (even though they made it clear we could reach them) so I went out and bought ant traps and spray myself. Those did work as we didn’t see any more ants after that. Looked at the floor underneath the beds and it was evident it had not been cleaned in a VERY long time. Bathroom was clean though. Beds were hard and not comfortable. We ended up leaving a day early. Again, I think the other rooms may have been better and we may have just had bad luck getting the one we did. The Clipper Inn Restaurant, however, was FANTASTIC and I’d highly recommend that!!
Stayed 3 nights in Jul 2022

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Richard

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful and the food at the restaurant was exceptional.
Stayed 2 nights in Jul 2022

2/10 Terrible

Jackie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Room absolutely filthy. Shower dirty. Hair everywhere… dirty shelving in bathroom as well as broken shelves. Dusty nightstand. Coffee pot not rinsed out. Take out Tin under dresser visible from beds. Inside of bathroom door too dirty to want to hang anything on the hooks. Hot mess
Stayed 1 night in Jul 2022

10/10 Excellent

Tish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Stayed 2 nights in Jul 2022

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 2 nights in Jul 2022

10/10 Excellent

David

Liked: Cleanliness
The restaurant & chef Michael (who is the owner) is a hidden GEM! Beautiful ambiance in the restaurant & outside w/ a gas fire pit & tented outdoor seating that’s lovely! Our room was cozy & comfortable w/ a quaint outdoor covered front porch overlooking a golf course. Patty the housekeeper is excellent! Prime location, minutes from downtown Clayton; 12 minutes to Abay; 25 minutes to Cape Vincent. The Murphy’s
Stayed 3 nights in Jul 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022