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Sierra Huasteca Inn

3.5 star property
Travelers can savor regional flavors at Plasma restaurant or plan their day over fresh coffee at the on-site coffee shop in this city-center hotel

Choose dates to view prices

Sierra Huasteca Inn, in the heart of the city, offers Plasma's Regional cuisine and fresh coffee. Guests enjoy an indoor pool, gym, and 24-hour business center. Visitors appreciate the attentive multilingual staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
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9.2 out of 10, Wonderful, 142 reviews
The price is CA $83
CA $100 total
includes taxes & fees
Jun 4 - Jun 5
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night, plus a deposit of MXN 500 per night

2 total (up to 44 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 500 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 8:00 AM to 10:00 PM

Frequently asked questions

Does Sierra Huasteca Inn have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Sierra Huasteca Inn?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Sierra Huasteca Inn on Jun 2, 2026 start from CA $97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sierra Huasteca Inn pet-friendly?

Yes, Sierra Huasteca Inn allows pets (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of MXN 500 per night and a fee of MXN 500 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Sierra Huasteca Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Sierra Huasteca Inn?

Check-out is at noon.

Where is Sierra Huasteca Inn located?

Situated in Ciudad Valles, this hotel is 16 mi (25.7 km) from Micos Waterfalls and 30.3 mi (48.8 km) from Tamul Waterfall.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 73 out of 142 reviews
Rating 8 - Good. 39 out of 142 reviews
Rating 6 - Okay. 18 out of 142 reviews
Rating 4 - Poor. 7 out of 142 reviews
Rating 2 - Terrible. 5 out of 142 reviews

Reviews

Verified

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Excellent clean room. Felt safe and comfortable with our stay. Highly recommended and the breakfast was awesome
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gustavo adolfo davila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is veru nice and clean the people is very friendly and supportive
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Clean room, food was average, good coffe but missing sweets. The property is a little dated, staff was courteous.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, good staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay for our family! We were traveling in a big group and having super market at walking distance made it very easy for us to get anything we needed! The private parking was great specially when you’re driving from Texas! Staff was super friendly and they even had a stay dog in the parking that seemed to have been adopted by the hotel and was so cute to see every day!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ✅️✅️✅️✅️
Stayed 1 night in Aug 2025
Verified

6/10 Okay

olle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good parking. They need to fix the isolation for the windows so that you can close them. Also the isolation between the entrance to the room and the outside was not working, so we could hear everything from the corridor and lobby outside.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Juan

Disliked: Staff & service, amenities, property conditions & facilities
The pool was out service. To many rules, limited food no choice just what they want to give.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Ana

Disliked: Amenities
Hi im ana Barajas booked room 115 had no Ac . Had to open the window due to the room being too hot . Mosquitoes got inside our room . Worse experience ever don’t book here
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I make my payment for Expedia and I spouse I don’t have to pay more money, but they charge me more money! Inaceptable!
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Josué

Liked: Cleanliness, staff & service
Disliked: Amenities
Si
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities
Si
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Ana Belén

Liked: Amenities
Disliked: Staff & service
La persona que te recibe en el horario de la tarde, es poco amigable. Te da mil instrucciones del hotel y te tarda un chorro haciendo el check in
Stayed 1 night in Feb 2026
Verified

8/10 Good

JUAN

Liked: Cleanliness
Algo viejo el hotel pero limpio y tranquilo
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service
Disliked: Amenities
Bien
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Javier

Liked: Cleanliness, property conditions & facilities
La habitación muy limpia y con buenas instalaciones, solo los colchones algo duros, pero todo muy bien.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Magnolia Irasema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es atento, la habitación excelente, muy limpia, está en un lugar estratégico.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Martha Isela

Liked: Cleanliness, staff & service, amenities
Habitación cómoda, está en un lugar de fácil acceso. Buen servicio.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, amenities
Todo muy bien
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, amenities
Todo bien
Stayed 1 night in Nov 2025
Verified

8/10 Good

PERLA EDITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le falta mantenimiento un poco viejo el piso levantado lavavos craqueados .... pero bien la cama comoda
Stayed 1 night in Nov 2025
Verified

8/10 Good

Denisse

Liked: Cleanliness, staff & service, property conditions & facilities
Los colchones horribles, la tele no servía, el menú del bufete muy muy muy limitado. Personal muy amable
Stayed 1 night in Oct 2025
Verified

6/10 Okay

José Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien a secas

Creo que algo alto el precio por lo que ofrecen. Foco fundido y me lo cambiaron pero esos detalles creo la del aseo debe reportarlos, desayuno muy poco, no llenas, aunque rico el sazón, personal muy amable, camas cómodas pero ruidosas, internet bueno.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Raul

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Creo que la propiedad necesita mantenimiento y mejorar los colchones de las habitaciones.
Stayed 1 night in Jul 2025