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Reviews of Villa St Cruz Chihuahua

2.5 out of 5
Villa St Cruz Chihuahua
Ignacio Allende, No. 810 Col.Centro, Chihuahua, CHIH

Reviews

7.2

Good

Rating 10 - Excellent. 26 out of 94 reviews" "
Rating 8 - Good. 28 out of 94 reviews" "
Rating 6 - Okay. 19 out of 94 reviews" "
Rating 4 - Poor. 12 out of 94 reviews" "
Rating 2 - Terrible. 9 out of 94 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

9.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aitor

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2020

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities, room comfort
Conveniently located near downtown.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't ask for better!
Loved it! Quiet, very clean, comfortable, and my favorite part was the water stations just outside my door and throughout the place. Conveniently located near market and a great breakfast! Don't stay in Chihuahua often, but will definitely revisit this place if I'm in the area again (or their sister hotels in other towns).
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel stuff are friendly and supportive but almost nobody can't speak good English so if you can't speak Spanish I won't recommend!!!
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I reserved this hotel because an airport transfer was advertised. They didn’t have an airport transfer.
Stayed 1 night in Feb 2018

4/10 Poor

Jeremy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I wouldn’t stay again
It’s relatively nice in the lobby. I needed to get to sleep and the room was open airing out when I checked in. It smelled of mold inside and I proceeded to have a nice acute allergic reaction to mold the next two days, followed by a sinus infection. Staying here significantly impaired my trip to Chihuahua and Guadalajara. I wouldn’t consider staying again. The staff was friendly, but the room made me ill.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Chihuahua
Problem finding reservation
Stayed 1 night in Nov 2017

8/10 Good

Luz María

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in May 2024

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities
todo muy bien
Stayed 1 night in Apr 2024

10/10 Excellent

Perfecto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar seguro y familiar
Stayed 2 nights in Mar 2024

2/10 Terrible

Idelia

Disliked: Cleanliness, staff & service, property conditions & facilities
Pesima cama, sin entrada de aire, sabanas super pesismaa raspozas con tierra o lanas demaciado ruido de personas q pasna muy temprano.
Stayed 1 night in Apr 2024

10/10 Excellent

MARTHA ROSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable la comida regular. Cercano al centro, a las 8 ya está sola la zona
Stayed 1 night in Jan 2024

6/10 Okay

Obed

Liked: Cleanliness, property conditions & facilities, room comfort
Por madrugada dejó de funcionar el Servicio de calefacción y la habitación estuvo súper helada, además de que no había cobija extra.
Stayed 1 night in Jan 2024

10/10 Excellent

LEON FELIPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel pero sus alrededores se siente el ambiente un poco inseguro.
Stayed 1 night in Dec 2023

2/10 Terrible

Luis

Business traveller
Disliked: Staff & service, property conditions & facilities
Pésima experiencia
Absolutamente pésimo servicio, reservé habitación doble, me aseguré por teléfono que estuviera disponible, lo cual confirmaron y al llegar resulta que no había habitación doble!! la habitación tiene un desperfecto en el funcionamiento de la luz. El baño apestaba horrible… el peronal la mitad muy amable la mitad no
Stayed 1 night in Nov 2023

6/10 Okay

Raul

Liked: Cleanliness, property conditions & facilities
Mejorar atencion al cliente…
Stayed 1 night in Oct 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Todo fue muy bien, muy amables las personas que nos atendieron, el desayuno muy bueno excelente diría yo
Stayed 2 nights in Sep 2023

6/10 Okay

EMIGDIO

Stayed 2 nights in May 2023

2/10 Terrible

Angeles

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No estaban las habitaciones listas, hicieron esperar mucho y aproximadamente 4 familias y nos dieron 5 horas esperando y la gente de recepción no daban solución ni con buenos modos, la gente estaba muy molesta.
Stayed 1 night in Mar 2023

2/10 Terrible

Diana

Stayed 1 night in Mar 2023

10/10 Excellent

tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy cómodo y tranquilo
Stayed 1 night in Mar 2023

2/10 Terrible

Brenda lizeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pesimo servicio y comodidad
Stayed 2 nights in Jan 2023

4/10 Poor

Oscar

Travelled with family
Disliked: Property conditions & facilities, room comfort
No pudimos descansar
se filtra mucho el ruido, no pudimos descansar. considero que hay mejores opciones por ese precio
Stayed 1 night in Nov 2022

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvio excelente. Lo unico que podrian mejorar seria la tv. Muy naka recepcion.
Stayed 2 nights in Oct 2021

8/10 Good

Diana, Houston Tx

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Bien para un hotel de tres estrellas. El lugar estaba limpio y el personal amable. Bajamos a las nueve a desayunar y ya se habia terminado. Nos dijeron que las charolas no se llenan de nuevo, a pesar de que el desayuno se sirve hasta las diez. Recomiendo levantarse temprano si se quiere desayunar, especialmente si hay grupos grandes hospedados que van a Creel.
Stayed 1 night in Sep 2020

6/10 Okay

jesus hector

Travelled with family
Stayed 1 night in Aug 2020

10/10 Excellent

Normand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable
Bien situé. Personnel affable. Bon petit déjeuner. Tranquille.
Stayed 2 nights in Mar 2020

8/10 Good

Sergio Alfonso

Liked: Cleanliness, staff & service
Bien, a secas.
Las habitaciones estaban limpias, agua caliente, estacionamiento y buena ubicación, pero no había wifi y las condiciones de algunos cuartos los hace parecer muy viejos o sin uso, ademas que los pasillos son muy ruidosos.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
Todo muy bien, ubicación excelente, prácticamente en el centro histórico
Stayed 1 night in Dec 2019

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio
Me gusto todo, ubicación, trato y desayuno.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien ubicado en el centro de la cuidad, muy buen WiFi yo diria mas que excelente, las camas bien
Stayed 5 nights in Sep 2019

8/10 Good

Oscar

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Francisco javier

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar tranquilo cerca de la Catedral, y ahi se encuentran bastantes cosas.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Sandra, Cuauhtemoc Chihuahua

Travelled with family and small children
La recepcionista muy mal l interesa mal el chisme con sus compañeras que la atencion al cliente
Stayed 2 nights in Jun 2019

6/10 Okay

maria del carmen

Disliked: Cleanliness, property conditions & facilities, room comfort
El baño despedía un olor muy feo, y el aire acondicionado el control estaba fallando, el hotel esta en una muy buena localidad.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio fue muy bueno, limpieza y tranquilidad
Stayed 3 nights in Apr 2019

10/10 Excellent

Turista85, Cd.Juarez

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta muy bien, no tengo nada malo que decir sobre el.
Stayed 1 night in Apr 2019

8/10 Good

REYNA MINETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy bien, muy cómodo y atentos
Stayed 4 nights in Mar 2019

2/10 Terrible

Nohemi

Muy básico. No tiene centro de negocios.
Stayed 1 night in Nov 2018

8/10 Good

Miguel, Cd juarez

Liked: Cleanliness
Muy limpio y muy rica la comida, .................
Stayed 1 night in Nov 2018

10/10 Excellent

Diana, Tijuana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Llegue en el tren regional Creel-Chihuahua. Llegamos aprox 11pm el hotel estaba llenisimo a esa hr. el chico de recepción muy paciente y muy resolutivo. Y en gral. el trato con el demas personao fue muy bue a
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En el centro de Chihuahua
Confortable estancia. Espacios pequeños como en casa...
Stayed 1 night in Mar 2018

6/10 Okay

Liliana

Liked: Staff & service
El hotel aparentemente está limpio, pero como aseo del cuarto solo se sacaron la basura, no tendieron la cama y menos trapear o barrer, no hay en donde guardar o colgar la ropa, ni un solo cajón, el desayuno es suficiente y no es malo. Muy buena ubicación en el centro, se puede ir caminando a tomar los tours.

6/10 Okay

Mauricio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
El personal es amable y te asesoran sobre las dudas. Puedes tomar un buen baño caliente y descansar. Me parece muy bueno que se incluya el deayuno.
Stayed 1 night in Jan 2018

10/10 Excellent

Elda Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Excelente servicio
Stayed 1 night in Dec 2017